Updating Firmware for Dell EqualLogic PS Series Storage Arrays and FS Series Appliances
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents About This Manual............................................................................................................. 5 Audience............................................................................................................................................................................ 5 Related Documentation......................................................................................................................................................
Constraints and Prerequisites for Using the CLI.......................................................................................................... 17 Update the Firmware Using the CLI............................................................................................................................ 17 6 FS Series Appliances — Planning and Prerequisites...................................................... 19 FS Series Appliances Health Check...................................................
About This Manual Dell EqualLogic PS Series storage arrays optimize resources by automating capacity, performance, and network load balancing. Additionally, PS Series storage arrays offer all-inclusive array management software and firmware updates. Dell EqualLogic FS Series appliances, combined with PS Series storage arrays, offer a high-performance, high-availability, scalable NAS solution.
1 Overview This document describes the procedure for updating the firmware on Dell EqualLogic PS Series storage arrays and Dell EqualLogic FS Series appliances. A PS Series storage array includes single or dual control modules, each with a compact flash card or microSD card containing the PS Series firmware. A single FS Series appliance includes two controllers, each with battery backup. An FS series appliance coupled with PS Series arrays offers a high-performance, highly available, scalable NAS solution.
Table 2. Compatibility Matrix PS Series array firmware v10.x FS Series appliance firmware v9.1.x v9.0.x v8.1.x v4.0.230030 or later v8.0.x v3.0.940200 v7.1.x v7.0.x v3.0.x1 1 FS Series firmware version 3.0.x, up to but not including v3.0.940200. PS Series firmware v7.1.x and v7.0.x are not compatible with FS Series firmware v3.0.940200 or later. About Dell Storage Update Manager The Dell Storage Update Manager application is Dell's recommended method for performing firmware updates.
in NAS environments, Virtual Storage Manager (VSM) for VMware vSphere (previously known as HIT/VMware) recognizes Dell EqualLogic FS Series appliances and allows provisioning, resizing, and deletion of NFS datastores. SAN HQ enables you to centrally monitor alerts from your EqualLogic environment, obtain historical performance reporting, and analyze trends for capacity planning and troubleshooting. With SAN HQ, you can centrally monitor multiple EqualLogic groups from a single graphical interface.
2 Enhancements This section describes changes that are not new to this release, but improve usability of the product. 32-Bit and 64-Bit Update Files The compressed update kit available from the Dell EqualLogic customer support site includes two update files, a 32-bit version and a 64-bit version. NOTE: • The Dell Storage Update Manger extracts the correct kit, based on your configuration. • During the update process, you must select which file to install. Table 3.
3 PS Series Arrays – Planning and Prerequisites NOTE: Any account with group administrator permissions can update array firmware. Before performing a firmware update: • You must understand the impact of the update on the infrastructure and plan the update process carefully to avoid unplanned downtime. After updating any SAN component, test it to make sure that it is functioning properly. NOTE: Dell recommends that you perform firmware updates during periods of low activity.
Disabling Email Home During Updates By default, the Email Home feature sends an email to Dell support when you update group members. If you do not want an email sent to Dell support, you can temporarily disable Email Home either in the Group Manager GUI or in the CLI. To disable Email Home using the GUI, log in and then follow these steps: 1. Click Group → Group Configuration. 2. Click the Notifications tab to open the Group Notifications window. 3.
4 PS Series Array Preparation — Known Limitations and Recommendations This section lists known limitations and recommendations associated with preparing the array for a firmware update. Minimizing Host Disruption The firmware update process requires updating the firmware code and restarting each array controller. To reduce the impact of the controller restart operation on the host operating system and applications, the firmware update process occurs as a rolling controller update.
Starting Versions Supported Update Versions • 9.0.x releases 7.1.x • • • Later 7.1.x releases 8.0.x releases 8.1.x releases (if not using FS Series appliances) 7.0.x • • • • 7.0.9 or later releases 7.1.x releases 8.0.x releases 8.1.x releases (if not using FS Series appliances) 6.0.x • • • 6.0.5 or later releases 7.0.9 or later releases 7.1.x releases NOTE: • You cannot update from v8.0 or v8.1 directly to v9.1. You must update to v9.0 first, and then from v9.0 to v9.1.
GUI Firmware Update Does Not Work in an Environment Running Only IPv6 The PS Series group must have IPv4 addresses to use the GUI update procedure. If your group uses an IPv6 address, follow the steps listed under Update the PS Series Firmware Using the CLI.
5 PS Series Array Firmware Update Procedure This section describe how to download the firmware update kit and update the Group Manager firmware. Update the Firmware Using Dell Storage Update Manager The Dell Storage Update Manager application is Dell’s recommended method for performing firmware updates. Using a multistep firmware update wizard, Dell Storage Update Manager guides you and simplifies the update process.
NOTE: • To perform a firmware update using the CLI, see Update the PS Series Firmware Using the CLI. • You must perform the update from a host that has access to both control modules in the array and to the switch ports to which they are connected. Use the ping command to test network connectivity to the IP address of Ethernet port 0 on the array. • Select whether to install the 32-bit version of the update file or the 64-bit version. See 32-Bit and 64-Bit Update Files for more information. 1.
Status User Action Operation (what is happening in background) Up to date None Standby controller has updated, restarted, and is now the active controller on the member. Group is stable and the active (now standby) controller is finishing the restart operation. NOTE: • The firmware update is not complete until the updated members restart. Dell recommends that you restart one group member at a time after downloading the firmware on all the members.
For example: open 192.0.2.20 c. When prompted for an account and password, type the password for an account that has administrator privileges. d. Enter binary to enable a binary mode transfer. e. Type put followed by the file name to transfer the file. For example: put kit_12345678.tgz A Transfer complete status message is displayed, indicating that the file transfer was successful. File names are case sensitive. f. Type close to close the session. g. Type bye to close the FTP window. 2.
6 FS Series Appliances — Planning and Prerequisites This section includes information that you should review before updating FS Series appliances. NOTE: • If you are running a firmware version that is not compatible with the corresponding FS Series appliance firmware version listed in Table 2.
• All attached controllers are up and running • Admin subnet network is not restricted • Client network and iSCSI (SAN) networks do not overlap • Static route gateway or destination network ID is not 0.0.0.0 • No local administrator has a reserved name • Nonanonymous binding in LDAP server configuration does not have an empty password • FluidFS health scan rate is set to normal You can set the scan rate using the CLI command nas-cluster select cluster_name fs-scan-rate normal. Table 5.
Table 6. Supported Firmware Update Paths Starting Version Supported Update Path 4.0.x Later 4.0.x releases 3.0.940200 4.0.x releases 3.0.940120 3.0.940200 3.0.920760 3.0.940200 3.0.911021 3.0.920760, 3.0.940200 3.0.910390 3.0.920760, 3.0.940200 3.0.8690 3.0.920760, 3.0.940200 2.0.7680 3.0.920760, 3.0.940120 2.0.7630 2.0.7680, 3.0.940120 2.0.7170 2.0.7680, 3.0.940120 2.0.6740 2.0.7680, 3.0.940120 2.0.6220 2.0.7680 2.0.4720 2.0.7680 1.0.x 2.0.
7 FS Series Firmware Update Procedure for NAS Controllers If your NAS controllers are currently running any version of the FS Series firmware prior to version 3.0, you must use FTP to transfer the service pack to the NAS controllers and then use the service-pack command to update the controllers. If your NAS controllers are currently running version 3.
Updating NAS Controllers Running FS Series Firmware Versions Earlier Than 3.0 This section describes how to update the NAS controllers if your controllers are currently running any version of the FS Series firmware earlier than version 3.0. 1. Download the service pack from the Dell EqualLogic support site (eqlsupport.dell.com) to your local host. 2. Connect to the servicepack directory on the NAS controller using FTP. The FTP port is 44421.
3. Connect to the servicepack directory on the NAS controller using FTP. The FTP port is 44421. ftp://grpadmin@nas_cluster_ip_address:44421/servicepack where nas_cluster_ip_address is the NAS cluster management IP address obtained in Before You Begin — Determine the NAS Cluster Management IP Address. Do not change the service pack file name. Important: Transfer the file in binary mode. If you transfer the service pack using auto mode, the file is treated as text and transferred in ASCII mode.
A PS Series Array CLI Output Examples The following sections provide examples of the output displayed when you update the PS Series firmware as described in Update the PS Series Firmware Using the CLI. Output Displayed When Firmware Is Copied to an Array Using FTP The following example uses FTP to copy a firmware update kit named kit_12345678.tgz from a host to an array with the IP address 192.0.2.53.
Output Displayed When Update Command Is Entered The following example displays the output when you use the update command. After you enter the command, the system prompts for confirmation. NOTE: This output is displayed after you enter the command shown in step 5 of the procedure in Update the PS Series Firmware Using the CLI. > update Updating from kit file "kit_v9.1.0-R420720_2965447215.
Model: 70-0425(TYPE 15) BatteryStatus: ok ProcessorTemperature: 0 ChipsetTemperature: 0 LastBootTime: 2017-02-28:13:31:73 SerialNumber: RMS0935328G2A1J Manufactured: 059A ECOLevel: C00 CM Rev.: A02 FW Rev.: Unreleased V9.1.0(R420720) NVRAM Battery: good BootRomVersion: 4.4.
B FS Series Appliance CLI Output Examples The following sections provide examples of the output displayed when you update the FS Series firmware as described in FS Series Appliances - Planning and Prerequisites. Output Displayed When Firmware Is Copied to an Appliance Using FTP The following example uses FTP to copy a firmware update kit named DellFS-4.0.version-SP.iso from a host to an appliance with the IP address 192.0.2.21. 530 Please login with USER and PASS.
Output from the Update Process NOTE: During the update, the nodes are rebooted. When rebooting occurs, you will lose connectivity. The command prompt might not appear automatically. Press Enter to display the prompt. Start the upgrade using the EQL CLI: qa85grp> nas-cluster select cla1-nas update start DellFluidFS-4.0.-SP.iso The system is carrying out a NAS command that takes a long time to complete. It may be several minutes until you can issue another command. Progress......................
NFS-Permission: read-write NFS-Trusted-Users: all-except-root NFS-FileId-32bit-Compatibility: enabled SMB-LargeFileSize: 3GB SMB-LargeFileOpenPolicy: denied _____________ Cluster-Wide Data Reduction Defaults _____________ Compression: disabled Modify-Time-Filter: 30 days Access-Time-Filter: 30 days _____________________Operations In Progress ______________________ Progress Type State Status Long Running Op OP Object ------------------------------------nas-cluster- nas-clusterupdate update-in14% false dcoo
Welcome to "puppets" (4.0.) Installed on Fri Aug 28 06:25:09 EST 2015 Hello grpadmin, welcome to the Equallogic NAS Manager command line interface (version 4.0.)! The available menus are: administrators backup-configuration diag static-routes service-pack There are no available commands. CLI > service-pack status [Service Pack Installation Progress] Overall Status = NotAvailable Percents Completed = 100 Version = 4.0. Build Date = 28-Aug-2015.
