Administrator Guide

Table Of Contents
Upload the service pack by opening a URL using Windows Explorer (not Internet Explorer) or any other FTP client utility. For
example:
ftp://grpadmin@nas_cluster_management_ip_address:44421/service_pack
Do not alter the service pack le name in any way.
4. When prompted, type the password for the grpadmin account.
5. From a server with access to the client network, use ssh to connect to the NAS cluster management IP address (not the PS
Series group management address, if congured) and log in to the NAS cluster. For example:
ssh grpadmin@nas_cluster_management_IP_address
When prompted, type the password for the grpadmin account.
6. At the CLI prompt, enter the following command, specifying the name of the service pack le that you copied to the NAS
controller. One at a time, each NAS controller will update and reboot.
service-pack start service_pack_file_name
The current ssh session terminates when the rst updated NAS controller reboots.
NOTE: You cannot reestablish an ssh session to the NAS cluster until the rmware update completes on all the NAS
controllers.
7. Perform a mass rebalance operation to rebalance the SMB clients between NAS controllers:
a. In the GUI, click Group, expand Group Conguration, and then select the NAS cluster.
b. Click the Advanced tab.
c. In the SMB Client Connections panel, click Rebalance connections.
8. Resume the NAS cluster. All management and I/O operations can continue.
9. After all the NAS controllers reboot and the rmware update completes on all the NAS controllers, from a server with access to
the SAN network, use ssh to connect to the NAS cluster IP address and log in to the NAS cluster (as described in step 5).
10. Enter the following command at the CLI prompt to ensure that the update operation succeeded:
service-pack status
11. Enter the exit command to log out of the NAS cluster.
If the rmware update operation fails, contact your customer support representative.
Cleanly Shut Down a NAS Controller Pair
For some NAS controller maintenance tasks, you might need to cleanly shut down and power o a NAS controller pair.
To cleanly shut down a NAS controller pair:
1. In the Group Manager GUI, identify the service tag identication numbers for the controller pair.
2. Refer to your hardware documentation to determine how to nd the service tag information for a specic NAS appliance. This
number might be in the controller rmware (software accessible) or on a physical label or tag on the NAS appliance chassis.
The following manuals address service tag location and how to shut down a NAS controller pair:
Dell Equallogic FS7500 Series Appliances Hardware Owner’s Manual
Dell Equallogic FS7600 Series Appliances Hardware Owner’s Manual
Dell Equallogic FS7610 Series Appliances Hardware Owner’s Manual
182
NAS Controller Operations