Administrator Guide

• If no SMTP server is congured, click Congure SMTP and add the IP address of the SMTP server that you want to
congure.
9. Click Next. The Summary tab opens.
10. Review the information and then click either:
• Copy to save the summary information in a text le
• Back to return to a previous page to change the diagnostics report settings
• Finish to perform the specied diagnostics and generate the report
To generate diagnostic reports on a system with NAS congured:
1. Expand Tools and click Diagnostic reports. The Welcome tab opens.
2. Click Next. The Getting Started tab opens.
3. If you are working with Dell Technical Support and have been assigned a case number, type that number in the Case Number
eld.
If you have not contacted Dell Technical Support, leave this eld blank.
4. Verify that all types of diagnostics are selected (the default).
If your Dell support representative directed you to eliminate any type of diagnostics, verify that the checkbox is clear.
5. Click Next. If you are generating PS Series diagnostics, the PS Series Diagnostics – Select Members tab opens.
6. Verify that all members are selected to be included in the diagnostic report. A member is selected if the Select checkbox for
that member is checked.
If your Dell support representative directed you to remove any member from the report, verify that the Select checkbox for
that member is clear.
7. Click Next.
8. If you are generating PS Series diagnostics, on the PS Series Diagnostics – Select Members tab, select the member to include
in the report and click Next.
9. If you are generating PS Series diagnostics, on the PS Series Diagnostics – Report Destination tab, specify email information
for sending the generated report:
• If you are working with a Dell Technical Supportand want to email a diagnostic report to your support representative, select
Send reports to your support provider.
• If you need to specify other email addresses where you want to send diagnostic reports, select Send reports to other email
addresses and type the email addresses.
• If no SMTP server is congured, click Congure SMTP and add the IP address of the SMTP server that you want to
congure.
10. Click Next. If you are generating NAS cluster diagnostics, the NAS Cluster – Report Destination tab opens.
11. Click Next. The Summary tab opens.
NOTE: The Summary tab is the only place that IP address and port information for FTP and SCP is available:
• For PS Series diagnostics, the email address to which the PS Series diagnostic report will be sent and IP addresses
and ports where diagnostic reports can be accessed by FTP and SCP.
• For FS Series diagnostics, the IP addresses and ports where NAS controller diagnostic reports can be accessed by
FTP and SCP.
12. Review the information and then click either:
• Copy to save the summary information in a text le
• Back to return to a previous page to change the diagnostics report settings
• Finish to perform the specied diagnostics and generate the report
To view the status of the diagnostics on each member, expand Operations at the bottom of the window, and click the Group
Operations tab.
Enable FTP on a NAS Cluster
If you are working with a Dell customer support representative to run diagnostics on NAS controllers, you must enable FTP to
provide your representative access to the NAS diagnostics report.
346
About Monitoring