Users Guide

Troubleshooting Broken Smart Copies
A Smart Copy is broken when ASM/ME cannot validate the Smart Copy because:
● Part of the set is missing (such as a missing snapshot)
● No more snapshot reserve is available for a volume
● The group deleted the oldest snapshot (Smart Copy) of a volume per its snapshot space recovery settings
Delete the broken Smart Copies and create new ones immediately to maintain your service level.
See Smart Copy Validation for more information about validating Smart Copies.
Troubleshoot Recoverable Smart Copies
A Smart Copy is listed under the Recoverable node if the cloned volume from which it was created was deleted on the PS Series
group. These Smart Copies can be recovered if the cloned volume is restored (undeleted) on the group. See Smart Copy
Properties for Volumes for more information.
View Smart Copy Details
You can view Smart Copy details in ASM/ME. For example, you can see whether a specific Smart Copy is a clone, replica, or
snapshot, and whether the Smart Copy is mounted or not, as follows:
1. Expand the Smart Copies node in the tree panel.
2. Navigate to the specific Smart Copy for which you want to view details. Select the Smart Copy in the tree panel, and its
properties are displayed.
You can view individual snapshots and cloned volumes on the PS Series group where they reside. You can view replicas from
either the primary or the secondary group.
Smart Copy Validation
A Smart Copy contains a backup document residing on the computer, describing one or more Smart Copies stored on a PS
Series group. Under certain circumstances, the Smart Copy object stored on the group might become temporarily or
permanently disconnected from the computer. For example:
● If the PS Series group runs out of snapshot space, a Smart Copy might be deleted.
● If a scheduled keep count is exceeded, an older Smart Copy might be deleted.
Under such circumstances, the backup document on the computer becomes unusable.
Validating a Smart Copy set is not the same process as Verification of a Smart Copy Set. The verification operation is specific to
Exchange components.
ASM/ME validates Smart Copy sets to ensure that all backup documents on the computer relate to existing Smart Copies that
are located on the PS Series group. A validation operation processes the entire Smart Copies folder. You cannot validate
individual Smart Copies.
You can configure ASM/ME to validate all Smart Copies automatically during startup by modifying the ASM/ME General
Properties.
To manually validate all Smart Copies, right-click the Smart Copies node in the tree panel and select Validate Storage for
Backup Documents. ASM/ME displays a verification message that all backup documents were verified successfully.
Deleting Smart Copies
Deleting a Smart Copy permanently removes the backup document and deletes the associated Smart Copies (such as
snapshots) from the PS Series group. You can also delete all Smart Copies associated with a specific object such as a collection.
If you are on a cluster node and the selected Smart Copy is mounted as a cluster physical disk resource, the delete action is
disabled. To enable it, either put the physical disk resources for the volumes in the Smart Copy into maintenance mode or
remove the physical disk resources from the cluster using the Cluster Administration tools.
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General ASM/ME Operations