Administrator Guide

• An email address to send (the address that appears in the From eld in the notication email). You can use the group name at
your company’s email address. For example: [e-mail]
When the intended recipient receives email, the email itself species which group it came from. This information is helpful in
multigroup environments, and reduces the chance that the email server or recipient will discard or reject notications.
Congure or Change Email Home Notications
You can use Email Home to notify Dell Technical Support of hardware failures and rmware updates.
NOTE: If you want to manually send diagnostic reports to Dell Technical Support, use the Generate and Email Diagnostics
wizard.
1. Click Group → Group Conguration.
2. Click the Notications tab to open the Email Event Notications panel.
3. Select the Send email alerts to Customer Support (email home) checkbox.
4. Enter the receiving email address in the Local contact email eld.
5. In the SMTP servers section:
a. Click Add to open the Add SMTP server dialog box.
You can congure up to three servers, and you must have at least one server congured to send email.
b. In the IP address eld, enter the IP address for the SMTP server.
The format is A.B.C.D, where A, B, C, and D are 1- to 3-digit numbers.
c. In the Port eld, type the port number to use to communicate with the specied server, or click the Use default port
button.
The default port, 25, is used if no port is dened.
d. Repeat steps a through c to add more servers.
e. To change the order of the listed servers, select an IP address and click the Up or Down link to reposition the address in
the list.
Servers are listed in the order that they should be used for email.
6. Click OK and then type an email address in the Sender email address eld.
When you rst enable Email Home, the group sends the local contact email address a conrmation message. If you do not receive
this message:
• Make sure that you specied the correct information in the Email Event Notications panel.
• Examine the PS Series event log. If no errors are logged, contact your support provider. If you have a service agreement, your
support provider can help you resolve the problem.
To disable the Email Home feature, clear the Send email alerts to Customer Support (email home) checkbox.
Congure syslog Notication
When properly congured, the group logs events to a remote syslog server. You can then access events from the syslog server. For
example, you can log events to the syslog server provided by SAN Headquarters. The syslog server must be congured to store
remote log les.
NOTE: The SAN Headquarters server also includes a syslog server. You can congure groups to log events to this syslog
server, including hardware alarms and performance alerts.
1. Click Group → Group Conguration.
2. Click the Notications tab to open the Event Logs panel.
3. Select Send events to syslog servers.
4. Click Add under Syslog Servers.
5. Specify IP addresses for up to three syslog servers. (All the servers receive events.)
6. Under Event Priorities, select the event priorities that result in syslog server notication.
7. Click Save all changes.
Post-Setup Tasks
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