Service manual

At the K2 Media Server first birthday...
1. Boot from the Recovery CD.
2. Create a set of disk image recovery CDs. These CDs contain the C:, D:, and E: partitions.
3. Create a disk image, writing the disk image to the E: partition. This disk image contains the C: and D:
partitions.
4. Copy the disk image from the E: partition to another location, such as a network drive.
At milestones, such as after software upgrades…
1. Boot from the Recovery CD.
2. Create a disk image, writing the disk image to the E: partition. This disk image contains the C: and D:
partitions.
3. Copy the disk image from the E: partition to another location, such as a network drive.
If you need to restore the K2 Media Server…
1. Boot from the Recovery CD.
2. If the E: partition is accessible, read the image from the E: partition to restore the C: partition, restore the
D: partition, or restore both partitions.
3. If the E: partition is not accessible, do the following:
a. Read the disk image from your set of CDs and restore all three partitions
b. Restart into Windows.
c. Copy your most recent disk image to the E: partition.
d. Boot from the Recovery CD.
e. Read the image from the E: partition to restore the C: partition, restore the D: partition, or restore both
partitions.
Plan a recovery strategy that is appropriate for your facility, then refer to procedures as necessary
to implement your strategy.
Creating a recovery disk image for storing on E: Dell R610
Do the following at the local server to create a disk image of the C: partition and the D: partition
and store the image le on the E: partition:
1. Make sure that media access is stopped and that the system on which you are working is not
being used.
2. If you have not already done so, connect keyboard, monitor, and mouse.
3. Do the following:
a) Insert the Recovery CD.
b) Restart the machine.
If there is a problem restarting, hold the standby button down for ve seconds to force a hard
shutdown. Then press the standby button again to startup.
The system boots from the Recovery CD.
The Acronis program loads.
4. At the startup screen, select True Image Server OEM (Full Version).
The Acronis main window appears.
2013 07 20 K2 Installation and Service Manual 107
Managing K2 Software