Technical Guide
Table Of Contents
- Dell EMC PowerEdge R350 Technical Guide
- Contents
- System overview
- System features and generational comparison
- Chassis views and features
- Processor
- Memory subsystem
- Storage
- Networking
- Expansion cards and expansion card risers
- Power, thermal, and acoustics
- Rack, rails, and cable management
- Supported operating systems
- Dell EMC OpenManage systems management
- Dell Technologies Services
- Dell EMC ProDeploy Enterprise Suite
- Dell EMC Data Migration Service
- Dell EMC ProSupport Enterprise Suite
- Dell EMC ProSupport Plus for Enterprise
- Dell EMC ProSupport for Enterprise
- Dell EMC ProSupport One for Data Center
- ProSupport for HPC
- Support Technologies
- Services for Data Security
- Dell Technologies Education Services
- Dell Technologies Consulting Services
- Dell EMC Managed Services
- Appendix A. Additional specifications
- Appendix B. Standards compliance
- Appendix C Additional resources
Dell EMC SupportAssist
The best time to solve a problem is before it happens. The automated proactive and predictive technology SupportAssist helps
reduce steps and time to resolution, often detecting issues before they become a crisis. Benefits include:
● Value—SupportAssist is available to all customers at no additional charge
● Improve productivity—replace manual, high-effort routines with automated support
● Accelerate time to resolution—receive issue alerts, automatic case creation, and proactive contact from Dell EMC experts
● Gain insight and control—optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect, and get
predictive issue detection before the problem starts
NOTE: SupportAssist is included with all support plans, but features vary based on service level agreement.
Figure 28. SupportAssist model
Get started at Dell.com/SupportAssist
Dell EMC TechDirect
Boost IT team productivity when supporting Dell EMC systems. With over 1.4 million self-dispatches processed each year,
TechDirect has proven its effectiveness as a support tool. You can:
● Self-dispatch replacement parts
● Request technical support
● Integrate APIs into your help desk
Or, access all your Dell EMC certification and authorization requirements. Train your staff on Dell EMC products, as TechDirect
allows you to:
● Download study guides
● Schedule certification and authorization exams
● View transcripts of completed courses and exams
Register at techdirect.dell.
Services for Data Security
As data security concerns intensify, businesses require focused security strategies to help mitigate risk. Get end to end
protection throughout the life of your technology. Keep sensitive data on failed parts completely in your control with Dell
EMC Keep Your Hard Drive and Keep Your Component for Enterprise or render data unrecoverable on re-purposed or retired
products with Dell EMC Data Sanitization and Data Destruction for Enterprise. Promote social responsibility while maintaining
data security with Dell EMC Data Sanitization for Enterprise Offsite with Asset Resale & Recycle we can help customers secure
data on specific Dell EMC Server and Storage products as well as similar third-party systems. As part of this service, we remove
old systems from your environment, securely sanitize data and responsibly reuse or recycle those systems to contribute to a
more sustainable future. No matter your need, risk of unauthorized access to sensitive information is eliminated.
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Dell Technologies Services