Administrator Guide

Fluid Cache License File is Invalid
Verify that the license didn’t expire or that a system change caused the license to be invalidated.
• The Fluid Cache license status can be verified on either the Fluid Cache clusters’ Events tab or Cache
tab.
• An evaluation license is valid for only 90 days. Contact your Dell sales representative to purchase a Dell
Fluid Cache for SAN license.
Option to Create Cluster Not Available
All of the prerequisites for creating a Fluid Cache Cluster must be satisfied before the option to do so appears.
• Must be running Enterprise Manager 6.5.1 or later.
• Must have a Storage Center attached that can support Fluid Cache.
• Must have a minimum of one Fluid Cache server configured for use with Fluid Cache.
• Must be running Dell Fluid Cache for SAN 2.0 later.
Unable to Add a Volume to a Fluid
Cache Cluster
To verify the issue, check to see that both of the following items are true.
• Make sure all the Fluid Cache servers are on the same network as the Storage Center that is serving the
volume.
• Make sure that the volume is not in use on another server or cluster.
Event Messages Are Not Being
Delivered
The Enterprise Manager Data Collector is responsible for receiving alert messages and transmitting them to
configured users. When setting up Enterprise Manager on a multi-homed system, make sure to set messaging
to use a NIC that is on the same network as the Fluid Cache server(s), or configure routing on the cache
server to be able to get to the address on the NIC the Enterprise Manager Data Collector was configured to
use.
Troubleshooting Fluid Cache Installations 50