Setup and Quick Reference Guide

18 Troubleshooting Tips
IF THE POWER LIGHT IS OFF — The computer is either turned off or is not
receiving power.
• Reseat the power cable in the power connector on the back of the
computer and the electrical outlet.
• Bypass power strips, power extension cables, and other power protection
devices to verify that the computer turns on properly.
• Ensure that any power strips being used are plugged into an electrical
outlet and are turned on.
• Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
IF THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPONDING —
• Ensure that the display is connected and powered on.
• If the display is connected and powered on, see your
Service Manual on
support.dell.com .
IF THE POWER LIGHT IS BLINKING BLUE — The computer is in standby mode.
Press a key on the keyboard, move the mouse, or press the power button to
resume normal operation.
IF THE POWER LIGHT IS STEADY AMBER — There is a power problem, or a
device may be malfunctioning or incorrectly installed.
ELIMINATE INTERFERENCE — Some possible causes of interference are:
• Power, keyboard, and mouse extension cables
• Too many devices connected to the same power strip
• Multiple power strips connected to the same electrical outlet
Memory Problems
CAUTION: Before working inside your computer, read the safety information that
shipped with your computer. For additional safety best practices information, see
www.dell.com/regulatory_compliance.
I
F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —
• Save and close any open files and exit any open programs you are not using
to see if that resolves the problem.
• See the software documentation for minimum memory requirements. If
necessary, install additional memory.