Service Manual

8. After the download is complete, navigate to the folder where you saved the BIOS update file.
9. Double-click the BIOS update file icon and follow the instructions on the screen.
Enabling Intel Optane memory
1. On the taskbar, click the search box, and then type Intel Rapid Storage Technology.
2. Click Intel Rapid Storage Technology.
The Intel Rapid Storage Technology window is displayed.
3. On the Status tab, click Enable to enable the Intel Optane memory.
4. On the warning screen, select a compatible fast drive, and then click Yes to continue enabling Intel Optane memory.
5. Click Intel Optane memory > Reboot to complete enabling your Intel Optane memory.
NOTE: Applications may take up to three subsequent launches after enablement to see the full performance
benefits.
Disabling Intel Optane memory
CAUTION: After disabling Intel Optane memory, do not uninstall the driver for Intel Rapid Storage Technology as it will
result in a blue screen error. The Intel Rapid Storage Technology user interface can be removed without uninstalling the
driver.
NOTE: Disabling Intel Optane memory is required before removing the SATA storage device accelerated by the Intel
Optane memory module from the computer.
1. On the taskbar, click the search box, and then type Intel Rapid Storage Technology.
2. Click Intel Rapid Storage Technology.
The Intel Rapid Storage Technology window is displayed.
3. On the Intel Optane memory tab, click Disable to disable the Intel Optane memory.
NOTE:
For computers in which Intel Optane memory acts as a primary storage, do not disable the Intel Optane
memory. The Disable option will be grayed out.
4. Click Yes if you accept the warning.
The disabling progress is displayed.
5. Click Reboot to complete disabling your Intel Optane memory and restart your computer.
WiFi power cycle
If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be performed. The
following procedure provides the instructions on how to conduct a WiFi power cycle:
NOTE:
Some ISPs (Internet Service Providers) provide a modem/router combo device.
1. Turn off your computer.
2. Turn off the modem.
3. Turn off the wireless router.
4. Wait for 30 seconds.
5. Turn on the wireless router.
6. Turn on the modem.
7. Turn on your computer.
Flea power release
Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been
removed. The following procedure provides the instructions on how to conduct flea power release:
1. Turn off your computer.
2. Disconnect the power adapter from your computer.
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Troubleshooting