Network Card User Manual
Table Of Contents
- Dell PowerEdge RAID Controller (PERC) H310, H710, H710P, and H810 User’s Guide
- Overview
- Features
- Physical Disk Power Management
- Types Of Virtual Disk Initialization
- Consistency Checks
- Disk Roaming
- FastPath
- Virtual Disk Migration
- Virtual Disk Write Cache Policies
- Virtual Disk Read Cache Policies
- Reconfiguration Of Virtual Disks
- Fault Tolerance
- The SMART Feature
- Patrol Read
- Redundant Path Support (For PERC H810 Only)
- Physical Disk Failure Detection
- Using Persistent Hot Spare Slots
- Physical Disk Hot Swapping
- Using Replace Member And Revertible Hot Spares
- Controller Cache Preservation
- Battery Transparent Learn Cycle
- Deploying The PERC Card
- Driver Installation
- Pre-Installation Requirements For Windows Driver Installation
- Creating The Device Driver Media For Windows Driver Installation
- Downloading Drivers From The Dell Systems Service And Diagnostic Tools Media For Windows
- Downloading Drivers From The Dell Support Website For Windows
- Installing Driver During a Windows Server 2008/2008 R2 Installation
- Installing Windows Server 2008/2008 R2 For A New RAID Controller
- Updating Existing Windows Server 2008 Or Windows Server 2008 R2
- Updating The Linux Driver
- Management Applications For PERC Cards
- Dell OpenManage Storage Management
- BIOS Configuration Utility
- Virtual Disk Management
- Creating Virtual Disks
- Selecting Virtual Disk Parameters
- Converting Physical Disk To RAID Capable For PERC H310
- Converting Physical Disk To Non-RAID For PERC H310
- Initializing Virtual Disks
- Checking Data Consistency
- Running A Data Consistency Check
- Importing Or Clearing Foreign Configurations Using The VD Mgmt Menu
- Importing Or Clearing Foreign Configurations Using The Foreign Configuration View Screen
- Break Mirror
- Managing Preserved Cache
- Managing Dedicated Hot Spares
- Deleting Virtual Disks
- Deleting Disk Groups
- Clearing The Configuration
- BIOS Configuration Utility Menu Options
- Physical Disk Management
- Controller Management
- UEFI RAID Configuration Utility
- CacheCade
- Security Key And RAID Management
- Troubleshooting
- BIOS Error Messages
- Discovery Error Message
- Extra Enclosure Error Message
- Cache Data Lost Error Message
- Missing Disks In Virtual Disk Error Message
- Previous Configuration Of Disks Removed Error Message
- Missing Virtual Disks Error Message
- Dirty Cache Data Error Message
- BIOS Disabled Error Message
- Drive Configuration Changes Error Message
- Adapter At Baseport Not Responding Error Message
- Offline Or Missing Virtual Drives With Preserved Cache Error Message
- Virtual Disks Offline Error Message
- Virtual Disks Degraded Error Message
- Virtual Disks Partially Degraded Error Message
- Memory Or Battery Problem Error Message
- Firmware Fault State Error Message
- Foreign Configuration Found Error Message
- Foreign Configuration Not Found In
Error Message - Previous Configuration Cleared Or Missing Error Message
- Invalid SAS Topology Detected Error Message
- Multibit ECC Errors Detected Error Messages
- Configured Disks Removed Or Not Accessible Error Message
- Battery Discharged Or Disconnected Error Message
- Degraded State Of Virtual Disks
- Memory Errors
- Preserved Cache State
- General Issues
- Physical Disk Issues
- Physical Disk In Failed State
- Unable to Rebuild A Fault Tolerant Virtual Disk
- Fatal Error Or Data Corruption Reported
- Physical Disk Displayed As Blocked
- Multiple Disks Become Inaccessible
- Rebuilding A Failed Physical Disk
- Virtual Disk Fails During Rebuild Using A Global Hot Spare
- Virtual Disk Fails During Rebuild Using A Dedicated Hot Spare
- Physical Disk Fails During Reconstruction On Redundant Virtual Disk
- Virtual Disk Fails Rebuild Using A Dedicated Hot Spare
- Physical Disk Takes A Long Time To Rebuild
- SMART Errors
- Replace Member Errors
- Linux Operating System Errors
- Disk Carrier LED Indicators
- BIOS Error Messages
- Appendix: RAID Description
To recover a virtual disk from a degraded state, you must replace the failed physical disk and rebuild it. Once the
rebuilding process is complete, the virtual disk state changes from degraded to optimal. For information on rebuilding
the disk, see the topic Performing A Manual Rebuild Of An Individual Physical Disk.
Memory Errors
Memory errors can corrupt cached data, so the controllers are designed to detect and attempt to recover from the
memory errors. Single-bit memory errors can be handled by the controller and do not disrupt normal operation. A
notification is sent if the number of single-bit errors exceeds a threshold value.
Multi-bit errors are more serious as they result in corrupted data and data loss. The following are the actions that occur
in the case of multi-bit errors:
• If a multi-bit error occurs while accessing data in the cache when the controller is started with dirty cache, the
controller discards the cache contents. The controller generates a warning message to the system console to
indicate that the cache was discarded and generates an event.
• If a multi-bit error occurs at run-time either in code/data or in the cache, the controller stops.
• The controller logs an event to the controller’s internal event log and a message during POST is displayed
indicating a multi-bit error has occurred.
NOTE: In case of a multi-bit error, contact Dell Technical Support.
Preserved Cache State
The controller preserves the dirty cache from a virtual disk if the virtual disk becomes offline or is deleted because of
missing physical disks. This preserved dirty cache is called pinned cache and is preserved until you import the virtual
disk or discard the cache.
Use the BIOS Configuration Utility (<Ctrl> <R>) to select whether to import the virtual disk or discard the preserved
cache. In the VD Mgmt menu, select Manage Preserved Cache and follow the steps on the screen.
General Issues
PERC Card Has Yellow Bang In Device Manager
Issue: The device is displayed in Device Manager but has a yellow bang (exclamation mark).
Corrective
Action:
Reinstall the driver. For more information on reinstalling drivers, see the topic Driver
Installation.
PERC Card Not Seen In Device Manager
Issue: The device does not appear in the Device Manager.
Correction: Turn off the system and reseat the controller.
For more information see, Installing The PERC Controller.
No Hard Drives Found Error Message During Microsoft Windows Server 2003 Installation
Issue: No Hard Drives Found message is displayed during a media-based installation of
Microsoft Windows Server 2003.
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