Users Guide

428 Understanding Printer Messages
031-524 Exceeded the SMB server user account limit. Tap Close , or wait for 60 seconds for the printer to recover.
Check the number of users who use the server at the same time is not exceeding the upper limit.
031-525 SMB destination client permission error. Tap
Close , or wait for 60 seconds for the printer to recover.
Check if the specified user can read and write file at the storage location.
031-526 Unable to resolve the SMB server hostname. Tap
Close , or wait for 60 seconds for the printer to recover.
Check DNS connection, or check if forwarding destination server is registered with DNS.
031-527 Unable to resolve the SMB server hostname. Tap
Close , or wait for 60 seconds for the printer to recover.
Set DNS address, or set forwarding destination server address as IP address.
031-528 Unable to connect to the SMB server. Tap
Close , or wait for 60 seconds for the printer to recover. Check if
the printer can communicate via network with the forwarding destination SMB server. For example, check
the following:
• Connection of an Ethernet cable
•TCP/IP setting
• Communication with Port 137 (UDP), 138 (UDP), and 139 (TCP).
For communication beyond the subnet, contact your system administrator.
031-529 SMB server login error. (Invalid password.) Tap
Close , or wait for 60 seconds for the printer to recover.
Check if password is correct.
031-530 The SMB share folder was not found on the specified SMB server. Tap
Close , or wait for 60 seconds for
the printer to recover. Check the following:
• Check if the storage location is correct.
• Check if the file name you specified can be used when creating a file on the SMB server.
• Have your system administrator check the DFS setting, and directly specify the SMB server, share name, and
storage location according to the checked settings.
031-531 Unable to get a file or folder name on the SMB server. Tap
Close , or wait for 60 seconds for the printer to
recover. Check access right of the folder you specified.
031-532 SMB scan file or folder name limit exceeded. Tap
Close , or wait for 60 seconds for the printer to recover.
Change file name and forwarding destination folder, or move or delete file in forwarding destination folder.
031-533 Unable to write a file in the SMB server. Tap Close , or wait for 60 seconds for the printer to recover. Check
the following:
• If the file name you specified is not used by other users.
• If file or folder that has the same name as the one you specified already exists.
031-534 Unable to create a folder on the SMB server. Tap
Close , or wait for 60 seconds for the printer to recover.
Check the following:
• If the file name you specified is not used by other users.
• If file or folder that has the same name as the one you specified already exists.
031-535 Unable to delete a file on the SMB server. Tap
Close , or wait for 60 seconds for the printer to recover.
Check if other user is not operating file in storage location you specified.
031-536 Unable to delete a folder on the SMB server. Tap Close , or wait for 60 seconds for the printer to recover.
Check if other user is not operating file in storage location you specified.
031-537 SMB server capacity exceeded. Tap
Close , or wait for 60 seconds for the printer to recover. Check if
storage location has free space.
031-539 The specified SMB server is invalid. Tap
Close , or wait for 60 seconds for the printer to recover. Check if
server name is correct.
031-540 The specified domain name is invalid. Tap
Close , or wait for 60 seconds for the printer to recover. Check
if domain name is correct.
Status-Code What you can do