Users Guide

Troubleshooting Guide 513
Light-induced fatigue
Fog
4 Replace the drum cartridge.
a Replace the drum cartridge. See "Replacing the Drum Cartridge."
b After you replace the drum cartridge, start the Tool Box from the Dell
Printer Hub
or Dell Printer Management Tool , and click Chart Print
on the
Diagnosis tab.
c Click Pitch Configuration Chart .
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete. Contact Dell
Action Yes No
1
Check the light fatigue pattern using the Pitch Configuration Chart.
a Start the Tool Box from the Dell Printer Hub or Dell Printer
Management Tool
, and click Chart Print on the Diagnosis tab.
b Click Pitch Configuration Chart .
The Pitch Configuration Chart is printed.
Does the pattern on the output match with that on the Pitch
Configuration Chart?
Go to action 2. Contact Dell.
2 If the cause of the trouble is identified as the drum cartridge, replace the
drum cartridge. See "Replacing the Drum Cartridge."
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1
Check if you are using a non-Dell brand toner cartridge. Go to action 2a. Go to action 3.
Action Yes No