Users Guide
Table Of Contents
- Dell Technologies Host Bus Adapter User's Guide HBA355i and HBA355e
- Dell HBA355i and Dell HBA355e
- Dell HBA355i
- Dell HBA355i front card
- Dell HBA355e
- Dell HBA355i and Dell HBA355e technical specifications
- PowerEdge systems supported by Dell HBA355i
- PowerEdge systems supported by Dell HBA355e
- Operating systems supported by Dell HBA355i and Dell HBA355e
- MD1400 and MD1420 enclosure support for Dell HBA355e
- Port support matrix for dual path on the same MD1400 and MD1420 enclosure
- ME484 enclosure support for Dell HBA355e
- Port support matrix for dual path on the same ME484 enclosure
- Tape drive support for Dell HBA355e
- Applications supported by Dell HBA355i and Dell HBA355e
- Dell HBA355e enclosure support
- Features of Dell HBA355i and Dell HBA355e
- Installation and removal of cards
- Safety instructions
- Before working inside your system
- After working inside your system
- Remove the Dell HBA355i adapter
- Install the Dell HBA355i adapter
- Remove the Dell HBA355i front card
- Install the Dell HBA355i front card
- Remove the Dell HBA355e adapter
- Install the Dell HBA355e adapter
- Connect Dell HBA355e to the storage enclosure
- Driver support Dell HBA355i and Dell HBA355e
- Manage Dell HBA355i and Dell HBA355e cards using HII configuration utility
- Updating the firmware of Dell HBA355i and Dell HBA355e
- Getting help
- Troubleshooting
- Known issues
- VendorID and ProductID for tape drives
- System reserved partition after Windows installation
- Device settings in HII shows PCIe slot information
- Intermittent RSODs appears when a faulty drive is connected to HBA
- Selecting drive for operating system installation in legacy mode
- Adapter configuration change message
- Incompatible firmware image when incorrect payload is used
- Additional disks displayed in the command line interface
- Known issues
- Documentation resources
Troubleshooting
To get help with your Dell EMC Host Bus Adapter series, you can contact your Dell Technical Service representative or see
https://www.dell.com/support.
Topics:
• Known issues
Known issues
This section explains the known issues and expected behavior of the system when using the Host Bus Adapter.
VendorID and ProductID for tape drives
Description When tape drive is connected to HBA355e, the VendorID is displayed as Dell and ProductID is
displayed as Non-vSES in all management interfaces.
Applies to HBA355e
System reserved partition after Windows installation
Description
After the Windows operating system is installed, a system reserved partition may be created other than
the drive you have selected.
Applies to HBA355i
Device settings in HII shows PCIe slot information
Description
In HII (System Setup > Device Settings) show additional PCI slot information for HBA355i Front
controller form factor.
Applies to HBA355i Front controller
Intermittent RSODs appears when a faulty drive is connected to
HBA
Description
During pre-boot or refresh in HII, intermittent RSODs are displayed when faulty drive is connected to the
system.
Applies to HBA355i, HBA355e
Selecting drive for operating system installation in legacy mode
Description
While installing an operating system in the Legacy BIOS mode, select one drive as the Legacy OProm
Boot Device and use that device as the installation target to boot successfully.
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Troubleshooting 37