Dell Hybrid Client Version 1.x Administrator's Guide April 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction................................................................................................................. 7 Supported platforms........................................................................................................................................................... 7 Supported management software...................................................................................................................................
Configuring the printer settings.................................................................................................................................... 28 Configure the LPD printer settings.........................................................................................................................28 Configure the SMB printer settings........................................................................................................................
Configure the File Type Association for VMware................................................................................................55 Configure the File Type Association for RDP....................................................................................................... 56 Chapter 8: Configuring the Cloud environment............................................................................57 Single Sign-On (SSO) to cloud applications....................................................
Chapter 12: Dell Hybrid Client recovery imaging.......................................................................... 87 Chapter 13: Dell Hybrid Client troubleshooting............................................................................ 88 Using log files for troubleshooting................................................................................................................................ 88 Enable dev mode in Dell Hybrid Client.........................................................
1 Introduction Dell Hybrid Client is a desktop solution by Dell that follows the Software-as-a-Service (SaaS) model of software delivery. It provides a hybrid operating environment that enables end-users to access virtual, cloud, or local applications and resources seamlessly. It encompasses the cloud and storage aggregation for maintaining security and simplicity.
Table 2. Supported management software Dell Hybrid Client version Supported management software 1.1 Wyse Management Suite Pro Edition 3.1 and later 1.5 Wyse Management Suite Pro Edition 3.2 and later Supported operating system Dell Hybrid Client is an application stack based on the Ubuntu operating system. It is a desktop solution by Dell that follows the Software-as-a-Service (SaaS) model of software delivery. Table 3. Supported operating system Dell Hybrid Client version Base operating system 1.
● Supports multifactor authentication for browser-based Azure and Google Workspace login to cloud applications using a smart card. See, Multifactor authentication for cloud applications. ● Supports multi-factor authentication from initial login to the Citrix VDI session (SSO) using a smart card. See, Single Sign-On (SSO) to VDI applications. ● Supports multifactor authentication for Citrix and VMware VDI sessions using a smart card. See, Multifactor authentication for VDI applications.
● The Dell Hybrid Client v1.x Conversion Guide provides information about how to convert your devices running ThinOS, ThinLinux, Windows, or Ubuntu to Dell Hybrid Client. ● The Dell Hybrid Client v1.x Security Guide provides guidelines that help you maximize the security of your devices powered by Dell Hybrid Client. ● The Dell Hybrid Client v1.x Restore Guide provides steps to restore Dell Hybrid Client to its factory state on a supported device. ● The Dell Wyse Management Suite 3.
2 Dell Hybrid Client installation ● Dell Hybrid Client on Wyse 5070—The Dell Hybrid Client software is preloaded and installed on the device. ● Dell Hybrid Client on OptiPlex 7070 Ultra, 7090 Ultra, 3090 Ultra, and Latitude 3320—The Dell Hybrid Client software is preloaded with Dell Client Agent-Enabler (DCAE) installed. DCA-Enabler is a client agent for managing Dell Hybrid Client on devices.
3 Registering Dell Hybrid Client to Wyse Management Suite Register Dell Hybrid Client manually Prerequisites Before registering the device, ensure that your device has network connectivity to contact the Wyse Management Suite server. NOTE: You can register the device only from the guest user account. As a guest user, you can unregister the device from Wyse Management Suite only in dev mode. Domain users cannot unregister the device from Wyse Management Suite. Steps 1.
Table 5. Register Dell Hybrid Client by using DHCP option tags (continued) Option Tag Description Code—165 Description—WMS Server URL Name—CA Validation Data Type—String Code—167 Description—Certificate Authority Validation You can enable or disable CA validation option if you are registering your devices with Wyse Management Suite on private cloud.
Table 6. Configuring device by using DNS SRV record URL/Tag Description Enter False, if you have not imported the SSL certificates from a well-known authority for https communication between the client and Wyse Management Suite server. NOTE: If the value is not configured, True is considered as the default value. NOTE: You must manually log in as a guest user on each device, accept the End-User License Agreement (EULA), and then wait for the device to register to Wyse Management Suite.
4 Managing user accounts Dell Hybrid Client offers two types of user accounts, Active Directory (AD) user and Guest user. ● AD user—Enables users to connect to the work domain using their Active Directory credentials. For information about joining AD and authentication, see Joining Active Directory. ● Guest user—Enables users to access Dell Hybrid Client when they do not have an AD account. By default, the guest account is enabled.
Next steps Log in to the Dell Hybrid Client as a domain user. See, Log in as a domain user. Configure the guest user account settings The Guest account is a low-privilege account that is available for users who do not have an AD account, but need access to Dell Hybrid Client. You can enable or disable the guest user account using Wyse Management Suite. If you have logged in as a guest user, local configurations are not preserved across logins.
GRUB menu password GRUB is the default boot loader for Dell Hybrid Client. Dell Hybrid Client enables you to set a password for the GRUB boot menu to restrict access to the following operations: ● Enabling dev mode to access the terminal—You can use the Bremen account on this mode to manage sudo or elevated privileges. ● User access to the GRUB boot menu A random GRUB password is generated when you start a device that is powered by Dell Hybrid Client for the first time.
5. Select the Show Password check box to view the GRUB Password. 6. Click OK to close the dialog box. Generate the GRUB password If the device registration to the Wyse Management Suite server fails, the administrator can generate a GRUB password using the Portal Administration tab on the Wyse Management Suite console. This feature is available from Dell Hybrid Client version 1.5 onwards.
5 Getting started with Dell Hybrid Client Logging in to your Dell Hybrid Client It is recommended that you connect the device using a wired network connection. Log in as a guest user As a guest user, you can log in to the guest account. By default, the guest user account is enabled on your Dell Hybrid Client. If you have logged in as a guest user, local configurations are not preserved across logins.
NOTE: If the previously logged-in user list option is enabled on Wyse Management Suite, Dell Hybrid Client shows user accounts on the login screen. See, Show user list on the Dell Hybrid Client login screen. Log in as a domain user using Active Directory credentials As a domain user, you can securely connect to the work domain using the Active Directory credentials. Prerequisites Ensure that the Domain Join option is configured on Wyse Management Suite.
Figure 3. Password screen — Dell Hybrid Client v1.5 5. Click Sign In. Dell Hybrid Client boots to the desktop screen. NOTE: If the previously logged-in user list option is enabled on Wyse Management Suite, Dell Hybrid Client shows user accounts on the login screen. See, Show user list on the Dell Hybrid Client login screen. Log in as a domain user using a smart card Dell Hybrid Client enables a domain user to log in to the device using a smart card.
Configure the date and time Use Wyse Management Suite to configure the date and time settings for the Dell Hybrid Client. Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred group. 3. Click Edit Policies > Hybrid Client. The Configuration Control | Hybrid Client page is displayed. 4. Click the Advanced tab. 5. Expand Region Settings, and do the following: a. Click Region to configure the region settings such as Time zone and Time Format.
● Taskbar—Displays all your favorite applications. Using the top bar Use the top bar to access Activities overview, Clock and calendar, System Information, Dell Client Agent, System menu, and Notification icon. Table 7. Top bar elements Element Description Activities Displays all the running windows and GUI applications. When you enter the overview, all the running windows are displayed as live thumbnails on the current workspace. You can use a workspace to group similar type of windows.
Figure 5. Applications overview screen — Dell Hybrid Client version 1.5 The application overview screen consists of the following screen elements: ● Search box—Enables you to search for applications by typing the application name in the Search text box. ● Firefox browser—-Enables you to browse the web using the Mozilla Firefox web browser. ● Chrome browser—Enables you to browse the web using the Google Chrome web browser.
● Log out—Click the Log out button and do one of the following: ○ Log out—Click the Log out button to log out of your user account. ○ Cancel—Click the Cancel option to cancel the logoff action. NOTE: You can access the Logout and Cancel window by pressing the Ctrl+Alt+Delete key combination. Lock your desktop The lock screen functionality enables you to secure your device powered by Dell Hybrid Client when you leave your desk. The lock screen displays the date, time, and volume control. Steps 1.
Table 8. Dell Hybrid Client policy settings on Wyse Management Suite version 3.
Table 8. Dell Hybrid Client policy settings on Wyse Management Suite version 3.2 Feature Sub feature—User policy group Sub feature—Device policy group Libre Office Libre Office Application Access Control Application Access Control Application Deployment¹ Application Deployment¹ Network Drives Network Drives list Network Drives list BIOS Not applicable Select your DHC platform. *This option is applicable only for devices powered by Dell Hybrid Client version 1.5.
7. Click Send Command. Enable or disable access to desktop shortcuts Dell Hybrid Client enables you to restrict access to application shortcuts that added to the Dell Hybrid Client desktop and favorites. You can use Wyse Management Suite to configure the access control settings. Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred group. 3. Click Edit Policies > Hybrid Client. The Configuration Control | Hybrid Client page is displayed. 4.
10. Enter the name of the queue associated with the printer in the Queue field. An LPD host maintains a named queue for each supported printer. 11. Enter the installed driver name in the Model field. 12. Click the Enable toggle key to enable the device to access the printer. 13. Click the Default toggle key to set the printer as the default printer. 14. Enter the description for your printer in the Description field. 15. Enter the network path where the printer is located in the Location field. 16.
For example, lpd://uncpath or ipaddress/Queuename. 10. Enter the installed driver name in the Model field. 11. Click the Enable toggle key to enable the device to access the printer. 12. Click the Default toggle key to set the printer as the default printer. 13. Enter the description for your printer in the Description field. 14. Enter the network path where the printer is located in the Location field. 15. Click Save & Publish. 16. Log in to Dell Hybrid Client. The configured printer is listed.
e. Browse and upload an icon for the custom connection. You can also choose to use the default icon as the connection icon. 7. To create multiple custom connections, repeat step 6. 8. Click Save and Publish. Next steps Log in to Dell Hybrid Client and click the custom connection icon on the desktop to launch the session. Configure the browser shortcut settings Dell Hybrid Client enables you to create website shortcuts to open your preferred website in a specific web browser.
● Spanish—Peru ● Spanish—United States NOTE: From Dell Hybrid Client version 1.5 onwards, multilanguage notifications are supported. To set your preferred language on Dell Hybrid Client, do the following: 1. Download and install the language add-on using Wyse Management Suite. See, Download and install language add-ons on Dell Hybrid Client. 2. Configure the language settings using Wyse Management Suite. See, Configure the language settings using Wyse Management Suite.
Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred group. 3. Click Edit Policies > Hybrid Client. The Configuration Control | Hybrid Client page is displayed. 4. Click the Advanced tab. 5. Expand Region & Language Settings, and click Language. 6. From the Language drop-down list, select the system language that you want to use for Dell Hybrid Client. 7. If you select the language as Spanish, select the locale. 8.
Steps 1. Log in to the device powered by Dell Hybrid Client. 2. On the top bar, click the System menu icon. 3. Click the VPN button, and then click Connect. The Connect to VPN dialog box is displayed. 4. Enter the username and password. 5. Click Login. Next steps To disconnect a VPN, click the VPN button from System menu and then click Disconnect. Configure the power profile settings Power Profiles provide efficient power management capabilities for devices that are powered by Dell Hybrid Client.
8. From the User Data Roaming Repository drop-down list, select either WMS Repository or 3rd Party Cloud Repository. 9. Click Save & Publish. 10. Go to the Groups & Configs page, and select your preferred User Policy group. 11. Go to the Advanced tab, expand Personalization, and click User Data Roaming. 12.
○ Print Screen ● Display Personalization: ○ Desktop Color ○ Wallpaper Mode ○ Scale ○ Brightness ○ Dock Icon Size ○ Dock position ○ Auto hide dock ● Region Settings: ○ Time Zone ○ Time Format ● Power Settings: ○ Power saving: ￭ Wi-Fi ○ Suspend and Power: ￭ Blank screen ￭ Auto suspend ￭ Power action button ○ Power Profile—Supported from Dell Hybrid Client v1.5 onwards. Manage system updates Dell Hybrid Client automatically updates certain applications and system packages when a new version is launched.
6 Configuring the local settings You can configure the local settings on the device using the Device Settings menu. Depending on domain user or guest user, some dialog boxes and options are available for use. NOTE: Any settings that are configured locally on Dell Hybrid Client take precedence over the settings that were configured using Wyse Management Suite. To access the Device Settings menu, click the Show Applications icon on the desktop screen, and then click Device Settings. Figure 6.
￭ From the IPv4 Method drop-down list, select the type of IPv4 configuration. ￭ Enter the IP address of the DNS server in the IPv4 DNS field. ￭ Enter the domain for DNS lookups in the IPv4 DNS search field. ￭ Click the IPv4 Ignore Auto DNS toggle key to ignore the automatically configured DNS. ￭ Enter the IP route in the IPv4 Routes field. ￭ Click the IPv4 Ignore Auto Routes toggle key to ignore the automatically configured routes. ￭ Enter the IP address of the connection in the IPv4 ip4 field.
b. Click the Rotation option, either Landscape or Portrait. c. Click the Enable Multi Monitor toggle key to configure the multi-display settings. If enabled, configure the following options: ● Select one of the following Display Mode options: ○ Span Mode—Enables you to see all the displays that are spanning as one giant display. ○ Mirror Mode—Enables you to see the same screen on multiple displays. ● From the Monitor Count drop-down list, select the number of displays that you have connected to the device.
a. Move the Speed slider to set the mouse speed. This option enables you to increase or decrease the speed of the mouse cursor movement. b. Click the Swap toggle key to swap the left and right mouse buttons for left-handed operations. c. Click the Reverse Scroll Wheel toggle key to invert the direction of the mouse scroll wheel. d. Select the size of the local mouse pointer from the following Pointer Size options: ○ Small ○ Medium ○ Big e. Click Save & Apply.
Configure the region and language settings locally Use the Device Settings window on Dell Hybrid Client to configure your region and language settings. You can also configure the region and language settings using Wyse Management Suite. Steps 1. Log in to the device powered by Dell Hybrid Client. 2. Click the Show Application icon on the desktop screen. The Applications Overview screen is displayed. 3. Click the Device Settings icon. The Device Settings window is displayed. 4.
● Power Saving—Use this option to configure the Power Saving settings. Click the Power Saving tab, and do the following: a. Click the Enable or Disable WiFi to save power toggle key to disable WiFi to save power. b. Click Save & Apply. NOTE: Use the Reset to Default button to reset your settings to default values. To discard your changes on the current window, click the back arrow. To discard your unsaved changes across the application, click the Discard Changes button.
8. Click Save & Apply. NOTE: To discard your changes on the current window, click the back arrow. To discard your unsaved changes across the application, click the Discard Changes button. Configure the Dell Client Agent (DCA) settings manually Use the Device Settings window to configure Dell Client Agent (DCA) setting that enables you to manually register your Dell Hybrid Client to Wyse Management Suite. Steps 1. Log in to the device powered by Dell Hybrid Client. 2.
7 Configuring the VDI environment In a Virtual Desktop Infrastructure (VDI) environment, a Broker agent is a software entity that enables you to connect a published desktop. The Broker agent facilitates the VDI environment to securely and efficiently manage the centrally hosted desktop environments.
○ Domain Pass-Through—This option must be enabled in Store Service > Manager Authentication Methods on Citrix Studio. For information about the steps to configure Citrix feature for Pass-Through Authentication feature, see How to Manually Install and Configure Citrix Receiver for Pass-Through Authentication article (CTX133982) at support.citrix.com. ○ HTTP Basic—This option must be enabled in Store Service > Manager Authentication Methods on Citrix Studio.
Table 10. Supported Citrix features Feature Description File Type Association Establishes the relationship between a file type and a supporting application on the server or the local machine. Single Sign-On Enables you to log in to the Citrix store without asking for username, password, and domain locally. The username, password, and domain are deployed from Wyse Management Suite and Citrix uses these credentials to log in to the store or published application.
NOTE: HDX adaptive transport must be disabled in the Citrix server configuration for Multiport to work. Configure the Citrix broker connection About this task This section describes the procedure to configure the connection settings for a Citrix session using Wyse Management Suite. NOTE: You can also use the default VDI native client on Dell Hybrid Client to configure the VDI session. Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred group. 3.
Connect to a Citrix session Citrix offers a complete virtualization solution, where all applications and resources are deployed on a centralized server, and published to remote devices. Dell Hybrid Client integrates the Citrix Workspace app. Citrix Workspace app enables you to access all your virtual apps, desktops, and other Citrix products from a single workspace UI. Prerequisites ● Ensure that you have configured the Citrix Broker agent settings using Wyse Management Suite.
Table 11. Supported VMware features Feature Description session as though the USB devices were physically connected into the session. You can specify the list of USB devices to be allowed based on the Vendor ID, Product ID, Device Class, and Subclass ID. File Type Association Establishes the relationship between a file type and a supporting application on the server or the local machine. Lock Server URL/Host Field Enables you to lock or unlock the server URL or host field.
Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred group. 3. Click Edit Policies > Hybrid Client. The Configuration Control | Hybrid Client page is displayed. 4. Click the Advanced tab. NOTE: In Wyse Management Suite version 3.2, the VDI options under the Dell Hybrid Client policy settings are rearranged for better grouping and visibility. See, Managing the Dell Hybrid Client policy settings. 5. Expand Session Settings, and click VMware Session Settings.
Table 12. Supported Dell RDP features Feature Description Grab Keyboard Events Enables all keyboard events within the connection window to be sent to the connection applications. Low Bandwidth Enables you to handle the network performance based on the network bandwidth. Window Resolution Enables you to set a window resolution for the desktop session. Sound redirection Enables you to redirect the sound to a local or a remote session. Color Depth Enables you to specify the session color mode.
2. Click the Show Applications icon on the desktop screen. All RDP desktops are displayed. 3. Click a desktop icon to launch the RDP desktop. Connect to an RDP session using TS Gateway with WebSocket WebSocket provides a mechanism for fast, secure two-way communication between a client and a server over the web using HTTP(S). The WebSocket protocol enables two-way communication between the browser-based applications and the servers that do not rely on the multiple HTTP connections.
Install a certificate Use Wyse Management Suite to install server and client certificates that are required in your work environment. When you import a certificate, it is also imported into the Firefox and Chrome keystores. However, Chrome requires the certificate to have a SAN value for the import to succeed. Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred device group. NOTE: The Certificates option is only applicable to Device Policy Group. 3.
For more information about using the Zoom application in VDI, see the Quick Start Guides at support.zoom.us. Multimedia add-on package for VDI The Dell Hybrid Client Multimedia Extension Fix Add-on for VDI package must be installed to enable HTML5 multimedia redirection in a VDI session. Installing this add-on enables you to play YouTube on Internet Explorer inside a remote desktop session. Steps 1. Go to www.dell.com/support. 2.
NOTE: File Type Association settings are independent of the Citrix Broker settings. Both the FTA and broker settings must be configured separately based on your requirement. If FTA is configured, you can access files from Dell File Explorer. 7. In the Host field, enter the StoreFront URL. Examples—https://citrix.customer.local, https://citrix.customer.local/citrix/store, or https://citrix.customer.local/citrix/store/discovery. 8.
Configure the File Type Association for RDP Dell Hybrid Client supports the file type association for RDP applications. Extensions and application names that are configured from the RDP Broker agent server are fetched automatically during login. You must configure the File Affiliation settings for VDI mode. When you launch a file from File Explorer, the VDI application that supports the file type opens the file automatically.
8 Configuring the Cloud environment In cloud-based computing, you can access web applications and services that run on remote servers using the Internet. Dell Hybrid Client enables you to access cloud applications and cloud drives seamlessly. Dell Hybrid Client supports the following cloud applications: ● Azure Office 365 ● Google Workspace (formerly G Suite) Dell Hybrid Client supports the following cloud storage: ● OneDrive—Supports both enterprise and personal OneDrive accounts*.
4. Enter the smart card PIN to authenticate the user. Upon successful authentication, you can directly access the cloud storage from the Dell File Explorer utility on Dell Hybrid Client. NOTE: Google Cloud does not support Multifactor authentication using a smart card. Connect to Azure Dell Hybrid Client supports only on-prem user sync with Azure AD. Azure Active Directory (Azure AD) is a cloud-based identity and access management service by Microsoft.
Configure personal accounts for Azure Dell Hybrid Client enables you to add your personal OneDrive account along with enterprise Azure storage. This feature is supported from Dell Hybrid Client version 1.5 onwards. You can add up to a maximum of five personal accounts. Prerequisites Ensure that the Multitenancy option is enabled during the initial setup of your cloud provider. Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred group. 3.
3. Click Edit Policies > Hybrid Client. The Configuration Control | Hybrid Client page is displayed. 4. Click the Advanced tab. 5. Expand File Affiliation, and click File Affiliation. 6. From the File Affiliation drop-down list, select one of the following options: ● Cloud ● Cloud+Local ● Cloud+VDI+Local 7. From the Cloud Provider drop-down list, select GCP. NOTE: You can procure the Google Client ID and the Client Secret from cloud.google.com.
12. Click Save and Publish. 13. Log in to Dell Hybrid Client. 14. Open File Explorer. 15. In the CLOUD FILES section, click the Add (+) button to add your personal account. 16. Enter the credentials to sign in to your personal account. Create shortcuts for cloud files A desktop shortcut enables you to quickly access your cloud files or applications. Use Wyse Management Suite to create shortcuts for cloud documents, worksheets, presentations, email, and collaboration apps.
9 File Affiliation File Affiliation is a distinct setting within the Dell Hybrid Client, in which you can restrict the user's ability to access files depending on the mode that is active. Use Wyse Management Suite to configure the File Afflilation settings. This feature is applicable to both device policy groups and user policy groups. In the Cloud mode, the client shows applications that are supported by Cloud services.
For more information about creating browser shortcuts for files, see Create shortcuts for cloud files. 8. Click Save and Publish. 9. Log in to Dell Hybrid Client. 10. Double-click a file. The file opens on the cloud only. If there is no network (offline), you cannot open the file and an error message is displayed. For more information about how to configure the cloud environment, see Configuring the cloud environment. Example ● Open a Microsoft PowerPoint file using Azure cloud 1.
For more information about creating browser shortcuts for files, see Create shortcuts for cloud files. ● GCP—Select Azure and do the following: a. Enter the GCP Client ID. b. Enter the GCP Client Secret. c. Browse and select the icon for Cloud Home. If you do not configure this option, the default icon is used. For more information about connecting to the G Suite, see Connect to G Suite. For more information about creating browser shortcuts for files, see Create shortcuts for cloud files. 9.
8. Double-click a file. The file opens within the VDI environment. If there is no network (offline) or mapping is not available in the network database, you cannot open the file and an error message is displayed. Example Open a Microsoft Excel file using VDI application 1. Configure the File Type Association .xls for the VDI connection using Wyse Management Suite. 2. Configure the VDl mode for File Affiliation using Wyse Management Suite. 3. Log in to the client. 4. Go to the File Explorer. 5.
Configure the Cloud + VDI + Local Mode Use the Cloud + VDI + Local Mode to enable all your files to open on the cloud, VDI, or the local system. Prerequisites Ensure that you have configured the File Type Association settings for the respective VDI connections using Wyse Management Suite. For more information about how to configure the File Type Association settings, see File Type Association. Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred group. 3.
The file is launched from the VDI published application. Other file extensions open with cloud application. If the client is unable to connect to VDI, excel file opens in a cloud application. If there is no network, the file is opened on the local system.
10 User applications When you log in to Dell Hybrid Client, certain default applications are displayed on the Applications overview screen. Browse the Internet Dell Hybrid Client enables you to browse the web securely. On Dell Hybrid Client, website tracking is disabled to ensure that the enterprise data or browser history is untracked. Use either Google Chrome or Mozilla Firefox to browse the web. Steps 1. Log in to Dell Hybrid Client. 2. Click the Show Applications icon on the desktop screen.
Enable or disable site isolation for Chrome Dell Hybrid Client supports the site isolation feature that provides security for your Google Chrome browser. It ensures that pages from different websites use different processes, wherein each process runs in a sandbox that limits what the process is allowed to do. By default, the site isolation feature is enabled on Dell Hybrid Client. Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred user group.
The Configuration Control | Hybrid Client page is displayed. 4. Click the Advanced tab. 5. Expand Browser Settings, and click either Firefox settings or Google Chrome settings based on your preference. NOTE: Ensure that the Reset website access control settings option is disabled to access the Blacklist and Whitelist options. 6. From the URL Settings drop-down menu, select Website Access Control. 7.
Figure 7. File Explorer in Dell Hybrid Client version 1.5 You can use the file explorer to do the following: ● ● ● ● ● ● ● View your files, folders, and drives. View file attributes such as Name, Size, Modified, Location, and Offline. Search and sort your files. Access local files and folders. Access cloud files. Access external files that are stored on a USB drive or downloaded from web. Access network shares. File explorer supports the following file operations: ● ● ● ● ● ● ● ● ● ● Create a file.
Table 13. File Explorer Components Component Description Left pane The left pane displays the navigation pane that contains the file and folder structure of Dell Hybrid Client. You can view the following categories: ● LOCAL FILES—Displays the files and folders on your local client. By default, Documents and Downloads folders are displayed. Users can access only their respective local documents and downloads folders from the current drive in File Explorer for security reasons.
Table 14. File Explorer—additional features Feature Summary Move one or more files Move function is supported between local to local drivers and external drives. The progress bar is supported for the move function from the Dell Hybrid Client version 1.5 onwards. Compress files Compress function enables you to reduce the size of a file or folder that is stored locally. A smaller zip file is created when you use the compress function. This feature is supported from the Dell Hybrid Client version 1.
6. Click Create. Open with functionality The Open with function enables you to select your preferred application to open a file. You can choose not to use the default option to open the file. This option is based on the File Affiliation Mode that is configured on Wyse Management Suite. Table 15. Open with options File Affiliation Mode Open with options Cloud No options are available. Cloud + Local ● Cloud application option is listed.
The file is saved offline, and a green tick is displayed for the Offline status. Next steps To change offline files to online manually, do the following: 1. Locate the offline file. 2. Click the three vertical dots that is located in the same row. 3. Click Discard Offline File. Format a USB device Dell Hybrid Client enables you to format a USB device. This feature is available from Dell Hybrid Client version 1.5 onwards.
10. If you want specific users to access the network share, disable the Anonymous mode, and do the following: a. Enter the username. b. Enter the password. c. Enter the domain name. 11. Click Save & Publish. 12. Log in to Dell Hybrid Client, open File Explorer, and access the network shared drive that you have mapped. Access local applications By default, the following applications are installed on your Dell Hybrid Client: ● VLC Media Player—Enables you to play most of the multimedia files.
1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword field, type the model number of your device or type Dell Hybrid Client. 3. Click the product from search results to open the product support page. 4. On the product support page, click Drivers & downloads. 5. Depending on the version of Dell Hybrid Client that you have installed on your device, select the Ubuntu operating system.
Install a Dell-signed application Prerequisites Ensure that you get your application signed by Dell by contacting your Dell Sales Representative and submitting the application file that needs to be signed. Once the signing process is complete, the Dell Sales Representative will deliver the signed application. Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred group. 3. Click Edit Policies > Hybrid Client.
c. Click the Allow custom signed application toggle key to ON state to allow custom-signed applications to be installed on Dell Hybrid Client. By default, the option is disabled. d. Browse and upload one or more signed certificates. Supported file types are .crt and .cer. e. Click Save and Publish. 6. Use the standard application policy or the advanced application policy to deploy the custom-signed application to Dell Hybrid Client.
11 Device security Security configurations help you to maximize the security posture in your environment. This section describes the mechanisms and methods available to secure the deployment of the Dell Hybrid Client software. Configure the SSH settings Using the SSH protocol, you can connect securely to Dell Hybrid Client from a remote device. You can use Wyse Management Suite to configure the SSH settings.
Configure the VNC settings Dell Hybrid Client can be accessed remotely using VNC. Use Wyse Management Suite to configure the VNC server preferences. Prerequisites As an administrator, you must install the VNC optional add-on to enable the VNC access. To install the VNC add-on on Dell Hybrid Client, do the following: 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword field, type the model number of your device or type Dell Hybrid Client. 3.
Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred group. 3. Click Edit Policies > Hybrid Client. The Configuration Control | Hybrid Client page is displayed. 4. Click the Advanced tab. 5. Expand Privacy & Security, and click Bremen Password. 6. In the Bremen Password field, enter the password. 7. Click Save & Publish.
User data encryption using ZFS file system Dell Hybrid Client is designed to protect a domain user's data such as user files, user database, and user application details. Dell Hybrid Client uses the ZFS file system to encrypt the user home directory. Each user home directory is encrypted with an autogenerated passphrase. This feature is available from Dell Hybrid Client version 1.5 onwards. When a user logs in to the device, the user home directory of the user is automatically mounted by ZFS.
● Medium—This profile enables you to install the following types of third-party application packages or files: ○ Dell-signed Debian files ○ Custom-signed Debian files NOTE: Before you install a custom-signed Debian package, you must upload the corresponding certificate by using Wyse Management Suite. ○ Unsigned Debian files with or without metadata NOTE: The firewall and Kernel hardening features are disabled. If metadata is available, the default firejail profile is enabled.
}, { } "enableRestrictedFSAccess": "No" "executableFullPath": "/usr/bin/vlc_support", "executableDesktopFilePath": "/usr/share/applications/ vlc_support.
} }, { } 86 } } ] } }, "enableRestrictedFSAccess": { "enableFileAccessAudit":"No", "disableMount":"No", "enablePrivateMode":"No", "enablePrivateCache":"No", "enablePrivateDev":"Yes", "enablePrivateLibDirectory":"No", "enablePrivateTmpFs":"No" } "executableFullPath": "/usr/bin/vlc_support", "executableDesktopFilePath": "/usr/share/applications/vlc_support.
12 Dell Hybrid Client recovery imaging Use Wyse Management Suite to reinstall the Dell Hybrid Client software. During the process, the device uses the hard drive partition for recovery imaging. Steps 1. Log in to Wyse Management Suite. 2. Go to the Devices page. 3. Apply the filters to find your preferred device. 4. Select the check box of the device. You can select one or more devices. 5. From the More Actions drop-down list, click Reimage. 6. Click Send Command.
13 Dell Hybrid Client troubleshooting This section provides information about how to identify and resolve issues you may observe when using Dell Hybrid Client. Using log files for troubleshooting You can use log files to identify issues and troubleshoot your devices powered by Dell Hybrid Client. Enable dev mode in Dell Hybrid Client Dev Mode enables you to access the terminal application and export system logs. Steps 1. Turn on the device powered by Dell Hybrid Client. 2.
The device details are displayed. 2. Click the Device Log tab. 3. Click Request Log File. 4. After the log files are uploaded to the Wyse Management Suite server, click the Click here link, and download the logs. Extract log files using Device Settings Prerequisites Ensure that you have enabled the dev mode in Dell Hybrid Client. Steps 1. Log in to Dell Hybrid Client. 2. Connect a USB drive to the device. 3. On Dell Hybrid Client, go to Device Settings, and click Export System Logs.
14 Frequently Asked Questions (FAQs) ● Is Dell Hybrid Client an application based on Ubuntu operating system? Yes, Dell Hybrid Client is an application stack based on the Ubuntu operating system. It is a desktop solution by Dell that follows the Software-as-a-Service (SaaS) model of software delivery. For information about the version of the Ubuntu operating system that is supported in each Dell Hybrid Client release, see Supported operating system.
● How long does the recovery process take on the Wyse 5070 device powered by Dell Hybrid Client? The image recovery process takes approximately 35 minutes on the Wyse 5070 device. ● Does Dell Hybrid Client support Microsoft Office locally? Dell Hybrid Client does not support the local Microsoft Office. You can use the cloud office to open your files. ● What is FTA? FTA stands for File Type Association. It is a correlation between a file type and an application.
