Dell Hybrid Client Version 1.x Administrator's Guide December 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction................................................................................................................. 6 Supported platforms........................................................................................................................................................... 6 Supported management software.............................................................................................................................
Configure the custom connection settings.................................................................................................................29 Configure the browser shortcut settings....................................................................................................................30 Multilanguage support......................................................................................................................................................
Configure the Cloud + VDI + Local Mode................................................................................................................... 70 Chapter 10: User applications...................................................................................................... 72 Browse the Internet..........................................................................................................................................................
1 Introduction Dell Hybrid Client is a desktop solution by Dell that follows the Software-as-a-Service (SaaS) model of software delivery. It provides a hybrid operating environment that enables end-users to access virtual, cloud, or local applications and resources seamlessly. It encompasses the cloud and storage aggregation for maintaining security and simplicity.
Table 3. Supported management software (continued) Dell Hybrid Client version Supported management software 1.1 Wyse Management Suite Pro Edition 3.1 and later Salient features of Dell Hybrid Client The following are the salient features of the Dell Hybrid Client: ● File Explorer—Dell Hybrid Client provides a secure way to access files on local or cloud drives. The application associated to open the files can be a local, VDI or a cloud application.
● The Dell Wyse Management Suite 3.x Administrator's Guide provides information about configuration, and maintenance of the devices powered by Dell Hybrid Client by using the Wyse Management Suite console.
2 Dell Hybrid Client installation Dell Hybrid Client is supported on the Wyse 5070 device and the OptiPlex 7070 Ultra device. ● Dell Hybrid Client on Wyse 5070—The Dell Hybrid Client software is preloaded and installed on the device. ● Dell Hybrid Client on OptiPlex 7070 Ultra—The Dell Hybrid Client software is preloaded with Dell Client Agent-Enabler (DCAE) installed. DCA-Enabler is a client agent for managing Dell Hybrid Client on OptiPlex 7070 Ultra devices.
3. Click the product from search results to open the product support page. 4. On the product support page, click Drivers & downloads. 5. Select the operating system as Ubuntu 18.04 LTS. 6. From the list, locate the Dell Hybrid Client Application Version 1.1 entry and click the download icon. The DellHybridClient_1.1_1618.tar.gz file is downloaded to your system. Next steps Use Wyse Management Suite to deploy the application.
For example, C:\WMSRepo3\repository\hybridClientApps. 4. Log in to Wyse Management Suite. 5. Go to Apps & Data > App Inventory > Hybrid Client and ensure that the application entry for DellHybridClient_1.1_1618.tar.gz is present. 6. Go to Apps & Data > App Policies > Hybrid Client > Add Policy. 7. Enter the policy name. 8. From the Group drop-down list, select the group. 9. From the Task drop-down list, select Install Application. 10. From the OS Type drop-down list, select Hybrid Client. 11.
3 Registering Dell Hybrid Client to Wyse Management Suite Register Dell Hybrid Client manually Prerequisites Before registering the device, ensure that your device has network connectivity to contact the Wyse Management Suite server. NOTE: You can register or unregister the device only from the guest user account. Steps 1. Log in to Dell Hybrid Client as a guest user. By default, the username is guest. 2. On the top bar, click . Figure 1. Dell Client Agent icon 3. Click Dell Client Agent.
9. Click Register to register your device on the Wyse Management Suite server. When your device is successfully registered, the status is displayed as Registered with the green color tick next to the Registration Status label. The caption of the Register button changes to Unregister. Figure 2. Dell Client Agent Registering Dell Hybrid Client by using DHCP option tags Table 4.
Table 4. Register Dell Hybrid Client by using DHCP option tags (continued) Option Tag Description Name—GroupToken This tag is required to register your device with Wyse Management Suite on a public cloud or on-premises. Data Type—String Code—199 If the tag is not available, devices are automatically registered to the unmanaged group during on-premises installation.
The validation status of the devices is also displayed in the Devices section on the Dashboard page. For more information about validating enrollment, see Validate the enrollment of a device. Validate the enrollment of a device You can enable Enrollment Validation to allow administrators to control the manual and auto registration process of devices powered by Dell Hybrid Client to a group.
4 Managing user accounts Dell Hybrid Client offers two types of user accounts, Active Directory (AD) user and Guest user. ● AD user—Enables users to connect to the work domain using their Active Directory credentials. For information about joining AD and authentication, see Joining Active Directory. ● Guest user—Enables users to access Dell Hybrid Client when they do not have an AD account. By default, the guest account is enabled.
Next steps Log in to the Dell Hybrid Client as a domain user. See, Log in as a domain user. Configure the guest user account settings The Guest account is a low-privilege account that is available for users who do not have an AD account, but need access to Dell Hybrid Client. You can enable or disable the guest user account using Wyse Management Suite. If you have logged in as a guest user, local configurations are not preserved across logins.
5 Getting started with Dell Hybrid Client Logging in to your Dell Hybrid Client It is recommended that you connect the device using a wired network connection. Log in as a guest user As a guest user, you can log in to the guest account. By default, the guest user account is enabled on your Dell Hybrid Client. If you have logged in as a guest user, local configurations are not preserved across logins.
Log in as a domain user As a domain user, you can securely connect to the work domain using the Active Directory credentials. Prerequisites Ensure that the Domain Join option is configured on Wyse Management Suite. For information about joining AD and authentication, see Joining Active Directory. Steps 1. Start the device powered by Dell Hybrid Client. 2. On the login screen, enter the domain credentials. For example, domain\username or username@domain.com. Figure 4. Domain username 3. Click Next. 4.
Configure the date and time Use Wyse Management Suite to configure the date and time settings for the Dell Hybrid Client. Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred group. 3. Click Edit Policies > Hybrid Client. The Configuration Control | Hybrid Client page is displayed. 4. Click the Advanced tab. 5. Expand Region Settings, and do the following: a. Click Region to configure the region settings such as Time zone and Time Format.
Using the top bar Use the top bar to access Activities overview, Clock and calendar, System Information, Dell Client Agent, System menu, and Notification icon. Figure 7. Top bar Table 6. Top bar elements Element Description Activities Displays all the running windows and GUI applications. When you enter the overview, all the running windows are displayed as live thumbnails on the current workspace. You can use a workspace to group similar type of windows.
Figure 8. Applications Overview screen The application overview screen consists of the following screen elements: ● ● ● ● ● ● ● ● ● ● ● Search box—Enables you to search for applications by typing the application name in the Search text box. Firefox browser—-Enables you to browse the web using the Mozilla Firefox web browser. Chrome browser—Enables you to browse the web using the Google Chrome web browser. File Explorer—Enables you to manage all the local, cloud, and external files and folders.
Figure 9. Power Off ● Power Off—Click the Power Off option to immediately shut down the device. NOTE: The device automatically restarts after 60 s. ● Restart—Click the Restart option to restart the device. ● Cancel—Click the Cancel option to cancel system shutdown or restart. NOTE: You can access the Logout and Cancel window by pressing the Ctrl+Alt+Delete key combination.
NOTE: You can press the Super + L key combination on your keyboard to lock the desktop. Next steps To unlock your screen, click the Unlock button from the System menu. You can also press the Esc + Enter key combination on your keyboard to unlock your screen. Managing the Dell Hybrid Client policy settings You can configure and manage your devices powered by Dell Hybrid Client using the Hybrid Client policy settings on Wyse Management Suite.
Table 7. Dell Hybrid Client v1.
Figure 11. System Information The System Information window displays the following information: ● Identity tab—Displays information such as system details, hardware details, BIOS version, and custom information. ○ System—Displays information about the current user, terminal name, product name, platform, build, operating system version, Kernel version, and Uptime. ○ Hardware—Displays information about the processor type, processor speed, total memory, free memory, and media size.
5. From the More Actions drop-down menu, click Factory Reset. An Alert window is displayed. 6. Enter the reason for the client reset. 7. Click Send Command. Enable or disable access to desktop shortcuts Dell Hybrid Client enables you to restrict access to application shortcuts that added to the Dell Hybrid Client desktop and favorites. You can use Wyse Management Suite to configure the access control settings. Steps 1. Log in to Wyse Management Suite. 2.
9. Enter the hostname in the Host field. For LPD printer, you can enter the IP address of the printer. 10. Enter the name of the queue associated with the printer in the Queue field. An LPD host maintains a named queue for each supported printer. 11. Enter the installed driver name in the Model field. 12. Click the Enable toggle key to enable the device to access the printer. 13. Click the Default toggle key to set the printer as the default printer. 14.
9. Enter the Uniform Resource Identifier (URI) in the URI field. For example, lpd://uncpath or ipaddress/Queuename. 10. Enter the installed driver name in the Model field. 11. Click the Enable toggle key to enable the device to access the printer. 12. Click the Default toggle key to set the printer as the default printer. 13. Enter the description for your printer in the Description field. 14. Enter the network path where the printer is located in the Location field. 15. Click Save & Publish. 16.
Next steps Log in to Dell Hybrid Client and click the custom connection icon on the desktop to launch the session. Configure the browser shortcut settings Dell Hybrid Client enables you to create website shortcuts to open your preferred website in a specific web browser. You can use Wyse Management Suite to configure the browser shortcut settings. Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred group.
2. Configure the language settings using Wyse Management Suite. See, Configure the language settings using Wyse Management Suite. NOTE: When you set a language, only the system local language is changed. Keyboard input language must be selected separately. Download and install language add-ons on Dell Hybrid Client Steps 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword field, type the model number of your device or type Dell Hybrid Client. 3.
6. From the Language drop-down list, select the system language that you want to use for Dell Hybrid Client. 7. If you select the language as Spanish, select the locale. 8. If you want to install multiple language packs, select one or more language check boxes from the Additional language packs drop-down list. NOTE: Language add-ons are not uninstalled when you clear the check box selection. 9. Click Save and Publish.
6 Configuring the local settings You can configure the local settings on the device using the Device Settings window. Depending on user—normal user or guest user—some dialog boxes and options are available for use. NOTE: Any settings that are configured locally on Dell Hybrid Client take precedence over the settings that were configured using Wyse Management Suite. To access the Device Settings window, click the Show Applications icon on the desktop screen, and then click Device Settings. Figure 12.
Figure 13. Ethernet settings—Auto ○ Manual—If your device is not connected to any network, you can manually create an Ethernet connection. To create an Ethernet connection manually, configure the following options: ￭ Click the Manual toggle key to enable the manual method. ￭ From the IPv4 Method drop-down list, select the type of IPv4 configuration. ￭ Enter the IP address of the DNS server in the IPv4 DNS field. ￭ Enter the domain for DNS lookups in the IPv4 DNS search field.
NOTE: Use the Reset to Default button to reset your settings to default values. To discard your changes, click the Discard Changes button. 6. Close the application. Configuring the display settings locally Use the Device Settings window on the Dell Hybrid Client to configure your display settings. You can also configure the display settings using Wyse Management Suite. Steps 1. Log in to the device powered by Dell Hybrid Client. 2. Click the Show Application icon on the desktop screen.
● From the Multi Monitor Common Rotation drop-down list, select a common rotation option for multiple displays. This option is displayed when you select the monitor count as more than 3. Figure 16. Multi-monitor settings 6. Click Save & Apply. NOTE: Use the Reset to Default button to reset your settings to default values. To discard your changes, click the Discard Changes button.
Figure 17. Keyboard settings NOTE: You can use the Reset to Default button to reset your settings to default values. To discard your changes, click the Discard Changes button. ● Mouse—Use this option to configure the mouse settings. Click the Mouse tab, and configure the following options: a. Move the Speed slider to set the mouse speed. This option enables you to increase or decrease the speed of the mouse cursor movement. b.
● Audio—Use this option to configure the audio settings. Click the Audio tab, and then click Advanced Settings. You can use the Sound settings window of the Ubuntu interface to configure the output, input, sound effects, and applications tab. For more information about how to configure the sound settings, see the Ubuntu documentation at help.ubuntu.com. NOTE: You can use the Reset to Default button to reset your settings to default values. To discard your changes, click the Discard Changes button.
Configure the display personalization settings locally Use the Device Settings window on the Dell Hybrid Client to configure your display personalization settings. Display personalization settings enable you to manage the look and feel of your desktop. You can also configure the display personalization using Wyse Management Suite. Steps 1. Log in to the device powered by Dell Hybrid Client. 2. Click the Show Application icon on the desktop screen. The Applications Overview screen is displayed. 3.
Configure the region and language settings locally Use the Device Settings window on Dell Hybrid Client to configure your region and language settings. You can also configure the region and language settings using Wyse Management Suite. Steps 1. Log in to the device powered by Dell Hybrid Client. 2. Click the Show Application icon on the desktop screen. The Applications Overview screen is displayed. 3. Click the Device Settings icon. The Device Settings window is displayed. 4.
Figure 23. Time server settings a. In the Time Server field, enter the IP addresses or host names of the time server. b. Click Save & Apply. NOTE: Use the Reset to Default button to reset your settings to default values. To discard your changes, click the Discard Changes button. ● Language Settings—Use this option to configure the Language settings. Click the Language Settings tab, and do the following: Figure 24. Language settings ○ From the Language drop-down list, select your preferred language.
Configure the power settings locally Use the Device Settings window on Dell Hybrid Client to configure the power settings. You can also configure the power settings using Wyse Management Suite. Steps 1. Log in to the device powered by Dell Hybrid Client. 2. Click the Show Application icon on the desktop screen. The Applications Overview screen is displayed. 3. Click the Device Settings icon. The Device Settings window is displayed. 4.
Figure 26. Suspend & Power NOTE: Use the Reset to Default button to reset your settings to default values. To discard your changes, click the Discard Changes button. 5. Close the application. Change the password Use the Device Settings window on the Dell Hybrid Client to change your AD account password. Steps 1. Log in to the device powered by Dell Hybrid Client. 2. Click the Show Application icon on the desktop screen. The Applications Overview screen is displayed. 3. Click the Device Settings icon.
5. Enter the old password. 6. Enter the new password. 7. Confirm the new password. 8. Click Save & Apply. NOTE: To discard your changes, click the Discard Changes button. Configure the Dell Client Agent (DCA) settings manually Use the Device Settings window to configure Dell Client Agent (DCA) setting that enables you to manually register your Dell Hybrid Client to Wyse Management Suite. Steps 1. Log in to the device powered by Dell Hybrid Client. 2. Click the Show Application icon on the desktop screen.
When your device is successfully registered, the status is displayed as Registered with the green color tick next to the Registration Status label. The caption of the Register button changes to Unregister. NOTE: If you want to remove your device from Wyse Management Suite, Click Unregister. If Unregister fails, the Force Unregister confirmation dialog box is displayed. Click Yes to forcefully unregister your device from Wyse Management Suite.
7 Configuring the VDI environment In a Virtual Desktop Infrastructure (VDI) environment, a Broker agent is a software entity that enables you to connect a published desktop. The Broker agent facilitates the VDI environment to securely and efficiently manage the centrally hosted desktop environments.
2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword field, type the model number of your device or type Dell Hybrid Client. 3. Click the product from search results to open the product support page. 4. On the product support page, click Drivers & downloads. 5. Select the operating system as Ubuntu 18.04 LTS. 6. From the list, locate the Zoom add-on entry and click the download icon. 7.
Table 9. Supported Citrix features (continued) Feature Description Middle Button Paste Enables you to use the mouse's middle button for paste functionality. Application Name Specifies the published application or desktop name. The application or desktop name is casesensitive. Allow access to microphone and webcam Enables you to access microphone and webcam inside a Citrix session. Store Name Specifies the name of the store through which the connection for the StoreFront server is established.
Figure 29. Citrix broker session 7. Configure the Citrix session options as per your requirement. 8. Click Save & Publish. Configure the global Citrix settings About this task This section describes the procedure to configure the global connection settings for Citrix using Wyse Management Suite. Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred group. 3. Click Edit Policies > Hybrid Client. The Configuration Control | Hybrid Client page is displayed. 4.
● ● ● ● ● ● Smartcard Settings Local resources and USB redirection Client Drive Mapping Hotkey Settings Hotkey Mapping Advanced Session Settings such as Save MultiMonitor Preference, H.264, Multimedia Redirection, WebPage Redirection, MultiStream, and Middle Button Paste. 7. Click Save & Publish. Connect to a Citrix session Citrix offers a complete virtualization solution, where all applications and resources are deployed on a centralized server, and published to remote devices.
Table 10. Supported VMware features (continued) Feature Description Auto-Connect USB on Insert Enables you to automatically connect your USB drive to the device after you plug-in the USB drive. Automatically Connect USB at Startup Enables you to automatically connect your USB drive to the device when you start the system. Client Driver Mapping Enables you to associate a local drive with the remote session. Access Removable Storage Enables you to permit access to use removable storage devices.
Figure 31. VMware View Client Broker Session 7. Configure the VMware session options as per your requirement. 8. Click Save & Publish. Configure the global VMware settings About this task This section describes the procedure to configure the global connection settings for VMware using Wyse Management Suite. Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred group. 3. Click Edit Policies > Hybrid Client.
By default, the USB redirection is enabled for all devices. You can specify the list of USB devices to be allowed based on the Vendor ID, Product ID, Device Class, and Subclass ID. 7. Click Save & Publish. Connect to a VMware session VMware virtualization provides hosted desktops and applications through a single platform to end users. VMware Horizon Client is a locally installed software application that communicates between View Connection Server and Dell Hybrid Client.
Table 11. Supported Dell RDP features (continued) Feature Description Server Authentication Level Server authentication verifies that you are connecting to the intended remote system. The strength of verification required to connect is determined by the option selected—Connect and Don't warn me, Warn me, and Do not connect. File Type Association Establishes the relationship between a file type and a supporting application on the server or the local machine.
Steps 1. Log in to Dell Hybrid Client. 2. Click the Show Applications icon on the desktop screen. All RDP desktops are displayed. 3. Click a desktop icon to launch the RDP desktop. Connect to an RDP session using TS Gateway with WebSocket WebSocket provides a mechanism for fast, secure two-way communication between a client and a server over the web using HTTP(S).
Logging in to a VDI session with a smart card Dell Hybrid Client supports the smart card authentication to log in to the Citrix or VMware session. It enables you to use a smart card to authenticate the user, and launch the respective VDI sessions. Smart card authentication is supported on Citrix and VMware sessions. Prerequisites ● Ensure that you have enabled the smart card login option and defined the smart card type on Wyse Management Suite, for connecting to a Citrix session.
All the uploaded certificates are listed in the Select Certificates to Upload drop-down list. 8. From the Select Certificates to Upload drop-down list, select one or more certificates to install based on your requirement. 9. Click Save & Publish. Certificates are automatically installed on the client. File Type Association A File Type Association (FTA) is a correlation between a file type and an application. File types are determined by a file name extension. For example, .docx, .pptx, .txt, .png, .
Examples—https://citrix.customer.local, https://citrix.customer.local/citrix/store, or https://citrix.customer.local/citrix/store/discovery. 8. In the Store Name field, specify the name of the store through which the StoreFront server connection is established. 9. Click Save and Publish. Next steps Configure the File Affiliation for VDI mode. For more information, see File Affiliation.
12. In the File Type Association configuration field, enter the application name with extension. You can add single or multiple entries. Use the format extension1: application name, extension2: application name to specify your application names. For example, .docx:microsoft word 2010, .pptx:microsoft powerpoint 2010. 13. Click Save and Publish. Next steps Configure the File Affiliation for VDI mode. For more information, see File Affiliation.
9. In the Password field, enter the password that is required to log in to the application server. 10. In the Domain field, enter the domain name. 11. To enable RD Gateway, click the RD Gateway toggle key. This option enables authorized user to connect to resources in internal network. a. In the RD Username field, enter the name of the RD user to connect to the RD Gateway server. b. In the RD Password field, enter the password that is required to log in to the RD Gateway server. c.
8 Configuring the Cloud environment In cloud-based computing, you can access web applications and services that run on remote servers using the Internet. Dell Hybrid Client enables you to access cloud applications and cloud drives seamlessly. Dell Hybrid Client supports the following cloud applications: ● Azure Office 365 ● G Suite Dell Hybrid Client supports the following cloud storage: ● OneDrive NOTE: Access to OneDrive is supported when setting up the Office 365 configuration.
Figure 39. File Affiliation - Azure 6. From the File Affiliation drop-down list, select one of the following options: ● Cloud ● Cloud+Local ● Cloud+VDI+Local 7. From the Cloud Provider drop-down list, select Azure. NOTE: You can procure the Azure Client ID, Tenant name, and Client Secret from portal.azure.com. For more information, see the Azure documentation at docs.microsoft.com. 8. In the Azure Client ID field, enter the ID of the Azure Client. 9.
Figure 40. Azure - File Explorer Connect to G Suite G Suite (formerly Google Apps for Work) is a collection of web applications that are created by Google for your business needs. The G Suite account enables you to access several Google applications such as Calendar, Docs, Sheets, Slides, Forms, and more. Prerequisites Ensure that you have an active G Suite account. For more information about the G Suite features, see the GSuite documentation at gsuite.google.com/features/.
Figure 41. File Affiliation - GCP 6. From the File Affiliation drop-down list, select one of the following options: ● Cloud ● Cloud+Local ● Cloud+VDI+Local 7. From the Cloud Provider drop-down list, select GCP. NOTE: You can procure the Google Client ID and the Client Secret from cloud.google.com. For more information, see the Google Cloud documentation at cloud.google.com/iam/docs. 8. In the GCP Client ID field, enter the ID of the Google Client ID. 9.
Figure 42. GCP Create shortcuts for cloud files A desktop shortcut enables you to quickly access your cloud files or applications. Use Wyse Management Suite to create shortcuts for cloud documents, worksheets, presentations, email, and collaboration apps. You can also customize the shortcut icons as per your requirement. Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred group. 3. Click Edit Policies > Hybrid Client.
9 File Affiliation File Affiliation is a distinct setting within the Dell Hybrid Client, in which you can restrict the user's ability to access files depending on the mode that is active. Use Wyse Management Suite to configure the File Afflilation settings. This feature is applicable to both device policy groups and user policy groups. In the Cloud mode, the client shows applications that are supported by Cloud services.
9. Log in to Dell Hybrid Client. 10. Double-click a file. The file opens on the cloud only. If there is no network (offline), you cannot open the file and an error message is displayed. For more information about how to configure the cloud environment, see Configuring the cloud environment. Example ● Open a Microsoft PowerPoint file using Azure cloud 1. Configure the Cloud mode for File Affiliation using Wyse Management Suite. 2. Log in to the device as an Active Directory (AD) user.
a. Enter the GCP Client ID. b. Enter the GCP Client Secret. c. Browse and select the icon for Cloud Home. If you do not configure this option, the default icon is used. For more information about connecting to the G Suite, see Connect to G Suite. For more information about creating browser shortcuts for files, see Create shortcuts for cloud files. 9. Log in to Dell Hybrid Client. 10. Double-click a file. The file opens on the cloud or the local system based on the priority defined.
The file opens within the VDI environment. If there is no network (offline) or mapping is not available in the network database, you cannot open the file and an error message is displayed. Example Open a Microsoft Excel file using VDI application 1. 2. 3. 4. 5. Configure the File Type Association .xls for the VDI connection using Wyse Management Suite. Configure the VDl mode for File Affiliation using Wyse Management Suite. Log in to the client. Go to the File Explorer. Open the Excel file.
Configure the Cloud + VDI + Local Mode Use the Cloud + VDI + Local Mode to enable all your files to open on the cloud, VDI, or the local system. Prerequisites Ensure that you have configured the File Type Association settings for the respective VDI connections using Wyse Management Suite. For more information about how to configure the File Type Association settings, see File Type Association. Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred group. 3.
4. Go to the File Explorer. 5. Open the Excel file. The file is launched from the VDI published application. Other file extensions open with cloud application. If the client is unable to connect to VDI, excel file opens in a cloud application. If there is no network, the file is opened on the local system.
10 User applications When you log in to Dell Hybrid Client, certain default applications are displayed on the Applications overview screen. Browse the Internet Dell Hybrid Client enables you to browse the web securely. On Dell Hybrid Client, website tracking is disabled to ensure that the enterprise data or browser history is untracked. Use either Google Chrome or Mozilla Firefox to browse the web. Steps 1. Log in to Dell Hybrid Client. 2. Click the Show Applications icon on the desktop screen.
Enable or disable site isolation for Chrome Dell Hybrid Client supports the site isolation feature that provides security for your Google Chrome browser. It ensures that pages from different websites use different processes, wherein each process runs in a sandbox that limits what the process is allowed to do. By default, the site isolation feature is enabled on Dell Hybrid Client. Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred user group.
The Configuration Control | Hybrid Client page is displayed. 4. Click the Advanced tab. 5. Expand Browser Settings, and click either Firefox settings or Google Chrome settings based on your preference. NOTE: Ensure that the Reset website access control settings option is disabled to access the Blacklist and Whitelist options. 6. From the URL Settings drop-down menu, select Website Access Control. 7.
Figure 43. Dell File Explorer Table 12. File Explorer Components Component Description Left pane The left pane displays the navigation pane that contains the file and folder structure of Dell Hybrid Client. You can view the following categories: ● LOCAL FILES—Displays the files and folders on your local client. By default, Documents and Downloads folders are displayed.
Table 12. File Explorer Components (continued) Component Description ● Size—Click the column header to sort the list by file size. Files are sorted either in ascending order or descending order. Table 13. File Explorer—additional features Feature Summary File Sync File Synchronization happens only when the user logs in the next time on the same device, provided the local file or local drive file is opened in a cloud application.
Figure 44. Create new file 5. Enter the name of the file. 6. From the drop-down list, select the file type. For example, docx, ppt. 7. Click Create. Add a folder Steps 1. On the desktop screen, click the Show Applications icon. The Applications Overview screen is displayed. 2. Click the File Explorer icon. 3. Go to the location where you want to add a folder. 4. In the right pane, click the Add New Folder icon. The Add New Folder dialog box is displayed. Figure 45. Add new folder 5.
Save cloud files for offline use Cloud files can be manually saved for offline use, where a user can use the file when network is not available. If you manually set the file to offline mode, you must log off and log in again and then discard the offline file to synchronize the file to cloud. Prerequisites Ensure that you have configured the cloud provider—Azure or Google Cloud. About this task This procedure describes the steps to manually save a cloud file offline on Dell Hybrid Client. Steps 1.
c. Enter the domain name. 11. Click Save & Publish. 12. Log in to Dell Hybrid Client, open File Explorer, and access the network shared drive that you have mapped. Access local applications By default, the following applications are installed on your Dell Hybrid Client: ● VLC Media Player—Enables you to play most of the multimedia files. ● Image Viewer—Enables you to open most of the image files. ● Libre Office—Enables you to view, create, or edit text documents, spreadsheets, and presentations.
2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword field, type the model number of your device or type Dell Hybrid Client. 3. Click the product from search results to open the product support page. 4. On the product support page, click Drivers & downloads. 5. Select the operating system as Ubuntu 18.04 LTS. 6. From the list, locate the Zoom Client add-on entry and click the download icon. 7.
Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred group. 3. Click Edit Policies > Hybrid Client. The Configuration Control | Hybrid Client page is displayed. 4. Click the Advanced tab. 5. Expand Application Security, and click Application Deployment. 6. Click the Secure Deployment Mode toggle key to ON state to allow only Dell-signed applications to be installed on Dell Hybrid Client. By default, the option is enabled. 7. Click Save and Publish. 8.
NOTE: Use the option with caution as installing unsigned third-party applications may be insecure and can make the device vulnerable to security threats. 7. Click Save and Publish. 8. Use the standard application policy or the advanced application policy to deploy the unsigned application to Dell Hybrid Client. When using the advanced application policy, you can place any file in the client drive by selecting the file and using the Pre install option. In the script file, mention the source as /etc/WMSApps.
11 Security configurations Security configurations help you to maximize the security posture in your environment. This section describes the mechanisms and methods available to secure the deployment of the Dell Hybrid Client software. Deployment models Dell Hybrid Client can be installed on the Wyse 5070 device and the OptiPlex 7070 Ultra device. For information about how to install Dell Hybrid Client on your device, see Dell Hybrid Client installation. From Dell Hybrid Client v1.
Steps 1. Log in to Wyse Management Suite. 2. Go to the Groups & Configs page, and select your preferred group. 3. Click Edit Policies > Hybrid Client. The Configuration Control | Hybrid Client page is displayed. 4. Click the Advanced tab. 5. Expand Privacy & Security, and click SSH Server. 6. Click the SSH Server toggle key to enable an SSH connection from a remote device. Use sshuser as username to establish an SSH connection. 7. Enter a password for the SSH-enabled user. 8.
9. Click the Password to establish VNC connection toggle key to show a password prompt when connecting to a remote machine. Dell Technologies recommends that you enable this option to keep your VNC connection secured. 10. Enter a password for the VNC connection. 11. Click Save and Publish. NOTE: VNC connection works only when the user has logged in to Dell Hybrid Client. Next steps 1. Start the system on which you want to access VNC. 2. Open the VNC viewer application. 3.
Authentication types and setup Table 14. Authentication types and setup Component Summary Configuring local authentication sources Not applicable. Configuring Active Directory Active directory domain join is supported. You must configure the settings from Wyse Management Suite. See, Joining Active Directory. Certificate/Key-based Authentication Certificate-based authentication used for logging into VDI session is supported.
● Using dev mode, you can access the terminal application and export system log files. See, Enable dev mode in Dell Hybrid Client. Network security Table 16. Network security Component Summary Network exposure Following ports are used for HTTP and HTTPS communications between different services: ● ● ● ● Communication security settings 8000 8010 8008 8001 Device login is allowed only when a valid certificate is received from Wyse Management Suite.
● Disable USB devices using Vendor ID/Product ID—If the Enable all and Disable all excluding HID options are disabled, use the Disable USB devices using Vendor ID/Product ID feature to block certain USB devices, making them inaccessible from the client. You must specify the Vendor ID (VID) and the Product ID (PID) of the USB devices that you want to disable. To disable a USB device, do the following: a. Click Add Row. b. In the Vendor ID field, enter the vendor ID of the USB device. c.
12 Dell Hybrid Client recovery imaging Use Wyse Management Suite to reinstall the Dell Hybrid Client software. During the process, the device uses the hard drive partition for recovery imaging. Steps 1. Log in to Wyse Management Suite. 2. Go to the Devices page. 3. Apply the filters to find your preferred device. 4. Select the check box of the device. You can select one or more devices. 5. From the More Actions drop-down list, click Reimage. 6. Click Send Command.
13 Dell Hybrid Client troubleshooting This section provides information about how to identify and resolve issues you may observe when using Dell Hybrid Client. Using log files for troubleshooting You can use log files to identify issues and troubleshoot your devices powered by Dell Hybrid Client. Enable dev mode in Dell Hybrid Client Dev Mode enables you to access the terminal application and export system logs. Steps 1. Turn on the device powered by Dell Hybrid Client. 2.
2. Click the Device Log tab. 3. Click Request Log File. 4. After the log files are uploaded to the Wyse Management Suite server, click the Click here link, and download the logs. NOTE: When this method is used, all the files stored in /var/log/dhc are pulled to the Wyse Management Suite server. Extract log files using Device Settings Prerequisites Ensure that you have enabled the dev mode in Dell Hybrid Client. For more information about how to enable dev mode, see Enable dev mode in Dell Hybrid Client.
Enrollment validation is pending Problem—Device does not appear on the Wyse Management Suite page even though the Dell Client Agent (DCA) UI on the device displays the status as Registered. Solution—Verify if the Enrollment Validation is pending, and validate the enrollment using the Validate Enrollment option.
14 Frequently Asked Questions (FAQs) ● Is Dell Hybrid Client an application based on Ubuntu operating system? Yes, Dell Hybrid Client is an application stack based on the Ubuntu 18.04 operating system. It is a desktop solution by Dell that follows the Software-as-a-Service (SaaS) model of software delivery. ● Which edition of Wyse Management Suite does Dell Hybrid Client v1.1 support? Dell Hybrid Client v1.1 is supported on Wyse Management Suite Pro version 3.1 and later.
● Are the Dell Hybrid Client logs for network trace, USB, and troubleshooting available in Wyse Management Suite? You can only extract system logs, and Dell Hybrid Client specific modules logs using Wyse Management Suite. Network trace logs are not supported.
