User's Manual

194 Configuring and Using Virtual Media
Frequently Asked Questions
Table 10-4 lists frequently asked questions and answers.
Table 10-4. Using Virtual Media: Frequently Asked Questions
Question Answer
Sometimes, I notice my Virtual
Media client connection drop.
Why?
When a network time-out occurs, the iDRAC
firmware drops the connection, disconnecting
the link between the server and the Virtual
Drive.
If the Virtual Media configuration settings are
changed in the iDRAC Web interface or by
local RACADM commands, any connected
media is disconnected when the configuration
change is applied.
To reconnect to the Virtual Drive, use the
Virtual Media wizard.
Why do I sometimes lose my client
connection?
• You can sometimes lose your client
connection if the network is slow or if you
change the CD in the client system CD drive.
For example, if you change the CD in the
client system’s CD drive, the new CD might
have an autostart feature. If this is the case,
the firmware can time out and the
connection can be lost if the client system
takes too long before it is ready to read the
CD. If a connection is lost, reconnect from
the GUI and continue the previous operation.
• When a network timeout occurs, the iDRAC
firmware drops the connection, disconnecting
the link between the server and the Virtual
Drive. Also, someone may have altered the
Virtual Media configuration settings in the
Web interface or by entering RADACM
commands. To reconnect to the Virtual
Drive, use the
Virtual Media feature.