Users Guide

17. How do I find out the currently installed version details of the Lifecycle Controller product?

Click About on the top right corner of the Lifecycle Controller home page.

18. What should I do if I have an issue with mouse cursor synchronization when I access Lifecycle

Controller through the iDRAC Virtual Console?

Make sure that the Single Cursor option under Tools menu is selected on the iDRAC Virtual Console

client. For more information, see the Integrated Dell Remote Access Controller (iDRAC) User’s Guide

at dell.com/esmmanuals.

19. Why should the CSIOR be enabled?

The Collect System Inventory On Restart (CSIOR) option must be enabled so that Lifecycle

Controller can automatically collect the details of the hardware and software available on the

system, update the database, and invoke part firmware update and hardware configuration at system

startup. If you do not enable CSIOR, you must boot into USC and exit to sync and update software

or hardware inventory.

20. Why are some features not accessible in Lifecycle Controller?

The features such as Lifecycle Log, Hardware Inventory (View and Export), Part Replacement, and

vFlash SD card configuration depend on the latest iDRAC firmware. Make sure that the latest iDRAC

firmware with Enterprise license is installed.