Reference Guide

Input
• -t — Specifies the types of logs to be included in the export data.
• -sysinfo — System information
• -osAppAll— OS and Application data
• -ttylog— TTY log information
•
-Debug— Debug and core files information
• -l — Specifies the network share location.
• -u — Specifies the username of the remote share.
• -p — Specifies the password of the remote share.
• -f — Specifies the target file name of the exported data.
• -pfname — Specifies the primary user' s first name for the registration.
• -plname — Specifies the primary user' s last name for the registration.
• -pmnumber — Specifies the primary user' s mobile number.
• -panumber — Specifies the primary user' s alternative mobile number.
• -pmailid — Specifies the primary user' s email id.
• -sfname — Specifies the secondary user' s first name.
• -slname — Specifies the secondary user' s last name.
• -smnumber — Specifies the secondary user' s mobile number.
• -sanumber — Specifies the secondary user' s alternate mobile number.
• -smailid — Specifies the secondary user' s email id.
• -company — Specifies the company information.
• -street1 — Specifies the lane details of the company.
• -street2 — Specifies the lane details of the company.
• -city — Specifies the city name of the company.
• -state — Specifies the state name of the company.
• -country — Specifies the country name of the company.
• -zip — Specifies the zip number of the company.
• -time — Specifies the time to schedule a SupportAssist collection in HH:MM 12 hour format.
• -dom — Specifies the day of the month to schedule a SupportAssist collection. Valid values are 1-28, L(Last
day) or '*' (default - any day). If -dom option is included in the command, then -wom and -dow options should
not be included.
• -wom — Specifies the week of the month to schedule a SupportAssist collection. Valid values are 1-4, L(Last
week) or '*' (default - any week). If -wom option is included in the command, then only -dow option should be
included. -dom should not be included.
• -dow — Specifies the day of the week to schedule a SupportAssist collection. Valid values
sunday,monday,...saturday '*' (default - any day).
• -rp — Specifies the repeat parameter weekly, or monthly, or quarterly. Weekly is allowed only with dow
parameter. Monthly/quarterly is allowed either with dom or dow and wom together.
Example
• To collect the system information data.
racadm supportassist collect -t Sysinfo
• To collect the filtered data.
racadm supportassist collect -t Debug –filter
• To collect the data and export to a NFS network share:
racadm supportassist collect -t SysInfo,TTYLog -l 10.94.161.103:/supportassist_share
• To collect the data and upload to the Dell support assist server.
racadm supportassist collect -t Sysinfo -upload
• To collect the data and export to a local share. This is allowed only from a remote or a local RACADM.
racadm supportassist collect -t ttylog -f tsr.zip
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RACADM Subcommand Details