iDRAC9 Version 4.40.45.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Release summary..........................................................................................................6 Priority and recommendations..........................................................................................................................................6 Chapter 2: Compatibility............................................................................................................... 7 License Requirements...........................................
Booting with ISO image fails from iDRAC Virtual Console...................................................................................... 23 Virtual Console gets disconnected while trying to launch multiple Virtual Console sessions.........................23 iDRAC Virtual Console entering Connecting Viewer state......................................................................................23 Virtual Keyboard not working..............................................................................
Chapter 9: Firmware and driver update....................................................................................... 35 Chapter 10: Miscellaneous........................................................................................................... 36 Chapter 11: Updating iDRAC firmware..........................................................................................37 Downloading iDRAC firmware installation file............................................................................
1 Release summary The Integrated Dell Remote Access Controller (iDRAC) is designed to make server administrators more productive and improve the overall availability of Dell servers. This release adds support for new PowerEdge platforms. Version iDRAC9 4.40.45.00 Release date July 2021 NOTE: For details about the previous releases, if applicable, or to determine the most recent release for your platform, and for latest documentation version, see KB article SLN308699 available at https://www.dell.
2 Compatibility Topics: • • • • • • License Requirements Supported systems Previous versions Supported managed server operating systems and hypervisors Supported web browsers Supported software License Requirements iDRAC features are available based on the purchased license. ● iDRAC Express—Available by default on all blade servers, and rack or tower servers of 600 or higher series ● iDRAC Enterprise—Available on all servers as an upgrade ● iDRAC Datacenter—Available on all servers as an upgrade.
● ● ● ● ○ Server 2016 Standard ○ Server 2016 Datacenter ○ Server 2019 Essentials ○ Server 2019 Datacenter ○ Server 2019 Standard ○ WinPE 5.0 64-bit ○ WinPE 10 Linux ○ RHEL 8.3 ○ RHEL 7.9 SLES ○ SLES 15 SP2 Ubuntu ○ Ubuntu 20.04.1 VMware ○ ESXi 6.7 U3 ○ ESXi 7.0 U1 Supported web browsers ● ● ● ● ● ● ● Microsoft Internet Explorer 11 Microsoft EDGE Safari 12.
● Dell EMC iDRAC Tools for Linux, v10.0.1 ● Dell EMC iDRAC Tools for VMware ESXi (R), v10.0.1 This version contains: ● Remote/Local RACADM on Windows or Linux or ESXi ● IPMI Tool on Windows or Linux ● Secured Component Verification (SCV) Download the DRAC tools from the Drivers & downloads page for your system at https://www.dell.com/support. Before installing iDRAC tools from OM 9.5.0, you must uninstall any older versions of DRAC tools.
3 New and enhanced features N/A 10 New and enhanced features
4 Fixes N/A Fixes 11
5 Deprecated features The following table displays the features that are listed as Deprecated* or Removal**: Features iDRAC9 iDRAC9 for PowerEdge Rx5xx/ Cx5xx SM-CLP Removal Removal VM CLI Removal Removal VFlash Deprecated Removal Backup and Restore Removal Removal NOTE: Alternatively, use the Server Configuration Profiles (SCP) feature to import or export server configuration settings and firmware updates.
6 Important notes 1. While scheduling a BIOS Live Scanning job, ensure that the Start Time selected is beyond 24 hours from the current time. This exception is applicable for all the Recurrence Patterns such as Daily, Weekly, Monthly, and Yearly. 2. If you get 400 status code while performing Redfish MultipartUpload for firmware updates, wait for five minutes and retry the operation again. 3.
28. While performing a firmware update or rollback through LifeCycle controller GUI, the component information displayed in the table listing the available updates may be truncated if it exceeds the table column or row width. 29. If SOL session is active for a long duration or if the system is rebooted multiple times, the SOL session gets terminated automatically. 30. Critical event PDR1016 will not be generated when M.2 drives from the BOSS-S2 controller are removed since M.
However, if a server AC power cycle or iDRAC reboot is performed, the OEMDRV drive is automatically detached. 56. CPLD firmware update has no impact on Trusted Platform Module enablement. 57. Depending on the virtual storage device attached through iDRAC, that is, USB drive or CD/DVD .ISO file, LC displays Virtual Floppy or Virtual CD respectively. 58. If the network is not configured and you try to perform a network operation in LC, a warning message is displayed.
75. While iDRAC is initializing, all communications with iDRAC may fail. For any service requests, wait until the initialization process is complete. 76. Performing Redfish Patch method on Read-Only property for PowerControl resource returns a status code 200. 77. In iDRAC, if there is no link that is detected in the selected iDRAC port then the iDRAC IP is displayed as 0.0.0.0. 78.
7 Known issues — To be fixed in future releases Topics: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • LC logs reporting NIC link issues Firmware update completed with errors Firmware rollback failing for NIC cards RAID operation failing Chassis PSU firmware update fails Sled not powering on with OME Modular in optimized mode iDRAC unable to obtain the current time after reboot OME-M Deployment and Configuration Job Fails with Error LC063 vFlash detaching after iD
• • • • • • • • • • • • • • PCIe types and lanes information not getting populated using Redfish iDRAC reboots while collecting SupportAssist logs Webserver restarts after remote presence port number is updated Getting an error SWC0018 during OS installation WSMan query with space between attributes fails Attributes for CNA cards not displayed through Redfish or RACADM interface Unable to create a recurring job after same recurring job was completed Access to serial interface fails.
Chassis PSU firmware update fails Description Updating PSU firmware through Redfish interface may fail on a modular server as a reboot job is created to power on the sleds, while the update requires all the sleds to be powered off. Workaround Update the PSU firmware using iDRAC GUI or RACADM interface.
MAC identities displayed in RESERVED state Description MAC identities displayed in RESERVED state for some of the partitions after Slot Deployment is performed using Attach and Apply Immediately operation. Workaround Redeploy OMEM. Systems affected All PowerEdge MX series systems supported by this release Tracking number 194347 SEL events may not be correctly displayed in the earlier versions of iDRAC Description New SEL events were introduced in this version of iDRAC.
Backplane Rollback contents not populating in iDRAC Description After updating backplane firmware to a newer version and then updating it back to a previous version from host OS, the backplane information is not displayed while trying to apply the firmware Rollback. Workaround ● Perform the following: ○ Reboot the iDRAC when an update is performed from host OS. ○ Use any iDRAC interfaces (RACADM/GUI/Redfish) for backplane update operation. Systems affected All systems supported by this release.
Workaround For local shares and repositories, enter the IPv6 address for the Share Name value as the issue is limited to DNS resolution. This will bypass requirement for DNS resolving. Systems affected All systems supported by this release. Tracking number 165692 Performing GET with Top query parameter returns no error Description Top query on a Parity URI instance returns complete response instead of an error code. Workaround N/a Systems affected All systems supported by this release.
iDRAC displays warning message for different plug-in selection. Description iDRAC GUI displays a warning "Virtual console session of a different plug-in type is currently running. Please close existing session and try again". Workaround Close the existing session and change the plug-in to eHTML5. Systems affected All systems supported by this release.
Workaround Close and reopen the eHTML5 Virtual console session. Systems affected All systems supported by this release. Tracking number 185038 Read-only user Virtual Console session disconnects Description Read-only Virtual Console session with eHTML5 plug-in disconnects while server is rebooting or due to a network disruption or when the primary session is in reconnecting state. Workaround Close and reopen the eHTML5 Virtual console session. Systems affected All systems supported by this release.
Workaround Reboot the host so the CSIOR runs and populates supported CPU PPINs in Hardware inventory. Systems affected All systems supported by this release. Tracking number 185523 Virtual Media performance is degraded with QLogic 25G OCP Description Virtual Media performance is degraded when iDRAC is configured on the QLogic 25G OCP for shared LOM. Workaround Configure iDRAC on dedicated port or integrated port or embedded shared LOM. Systems affected PowerEdge Rx5xx/ Cx5xx with QLogic 25G OCP.
Few Virtual Keyboard keys not working for other languages Description Some keys or key combination may not provide the correct output for languages other than english. Workaround Use the physical keyboard or Windows On-Screen Keyboard. Systems affected All systems supported by this release.
Field required displayed in Internet Explorer browser Description If any invalid value(s) including alphabets or special characters are entered in a numeric field, Internet explorer browser displays “Field Required” instead of displaying an error “Invalid Value”. Workaround Use other browsers such as Chrome/Firefox/Edge. Systems affected All systems supported by this release.
Tracking number 157364 iDRAC reboots while collecting SupportAssist logs Description iDRAC may reboot with an “Internal Error” during SupportAssist logs collection when it experiences lower runtime resources. Workaround N/A Systems affected All systems supported by this release.
Attributes for CNA cards not displayed through Redfish or RACADM interface Description If the partitions are disabled on FCoE capable CNA cards, few HII attributes values for WWN, VirtWWN, WWPN, VirtWWPN are displayed in the iDRAC GUI's Network page. However, the same data is not displayed when Get commands are performed in Redfish and RACADM interfaces. Workaround N/A Systems affected All systems supported by this release.
Systems affected All systems supported by this release. Tracking number 104535 Get operation not displaying model or serial number for PCIe devices Description If you perform a Get operation for a PCIe device using Redfish API, the response may not display the model and serial number of the device. Workaround N/A Systems affected All systems supported by this release.
8 Limitations Topics: • • • • • • • • • • • Authentication Automation — API and CLI BIOS and UEFI Hardware iDRAC and LC firmware Monitoring and alerting Networking and IO OS deployment Security Storage and storage controllers SupportAssist and parts replacement Authentication 1. LC supports the following characters for username and password: ● Alphabets (a-z, A-Z) ● Numbers (0-9) ● Special characters (-, _, .) 2.
Hardware 1. In LC, not all the vendor FC cards are supported for VLAN configuration. 2. If an H730P adapter is installed in slot 9 (internal PERC slot) of PowerEdge T640, iDRAC displays it as H730P Integrated RAID Controller (Embedded). 3. Blinking operations are not supported on the Virtual disk created on BOSS-S2 cards. iDRAC and LC firmware 1. In Firmware Rollback page, the component names may vary in iDRAC GUI and Lifecycle Controller GUI. 2.
Networking and IO 1. While performing any network operation, LC may go into an infinite loop if there are network glitches, leaks, or packet loss. Restart LC and retry the operation with the correct NFS share name details. 2. If NPAR is enabled, LC might show unexpected behavior when configuring network settings. Disable NPAR and execute the network setting configurations. To disable the NPAR option, go to System Setup > Device Setting. 3.
● Windows cannot find the software license terms This issue occurs when the Windows setup copies the driver to the scratch space (X: drive) and the scratch space becomes full. To resolve this issue, do any of the following: ● Remove all the installed add-on devices before starting the OS installation. After the OS installation is complete, connect the add-on devices and manually install the remaining drivers using Dell Update Packages (DUPs).
9 Firmware and driver update 1. After an iDRAC reset or firmware update operation, the ServerPoweredOnTime—a property in RACADM and WSMan—may not be populated until the host server is restarted. 2. Some of the supported components may not be displayed on the Firmware Update > View Current Versions page. To update this list, restart the system. 3. If the iDRAC firmware update is interrupted, you may have to wait up to 30 minutes before attempting another firmware update. 4.
10 Miscellaneous 1. You may be unable to scroll using the keyboard. Use the mouse to scroll. 2. Due to a limitation of Google Chrome browser, HTML5 virtual console intermittently displays the following error message: Chrome ran out of memory while trying to display the webpage. 3. When accessing the iDRAC web interface for the first time using Google Chrome version 59.0, the mouse pointer may not be visible. To display the mouse pointer, refresh the page or use Google Chrome version 61.0 or later. 4.
11 Updating iDRAC firmware Topics: • • • Downloading iDRAC firmware installation file Updating iDRAC firmware from host OS Updating iDRAC remotely using iDRAC web interface Downloading iDRAC firmware installation file About this task NOTE: For information about updating iDRAC firmware using various interfaces, see the iDRAC User's Guide available at https://www.dell.com/idracmanuals.. Steps 1. Go to https://www.dell.com/support. 2. In the Enter a Service Tag, Serial Number...
9. To view the status of the firmware update, click Job Queue. Results After the update is complete, iDRAC restarts automatically.
12 Lifecycle Controller Remote Services — client tools Redfish API For information about Redfish, see the DMTF website https://www.dmtf.org/standards/redfish.This website provides access to schema files, white papers, technical notes, and so on. For iDRAC Redfish API guide, go to https://developer.dell.
13 Resources and support For more information about the features of this release, see the documentation for iDRAC 4.xx. Latest Release Notes To access the latest Release Notes for this version of iDRAC: 1. 2. 3. 4. Go to www.dell.com/idracmanuals. Click the link for the generation and then click the firmware series of iDRAC. Click DOCUMENTATION. Click MANUALS AND DOCUMENTS. Accessing documents using direct links You can directly access the documents using the following links: Table 1.
6. Click MANUALS AND DOCUMENTS.
14 Contacting Dell EMC Dell EMC provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales, technical support, or customer service issues, see https://www.dell.com/contactdell. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or the product catalog.
