iDRAC9 Version 4.40.00.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Release summary..........................................................................................................6 Priority and recommendations..........................................................................................................................................6 Chapter 2: Compatibility............................................................................................................... 7 License Requirements...........................................
Template deployment job fails........................................................................................................................................23 Deleting multiple jobs results RAC0519 LCL event................................................................................................... 23 PR1 & PR10 Lifecycle logs displayed during Retire and Repurpose operation...................................................
No errors when the selected component and the selected device firmware do not match.......................... 34 PCIe SSD Backplane 2 is displayed as unknown........................................................................................................34 Firmware update operation not scheduled through WSMan..................................................................................35 Access to serial interface fails..............................................................................
1 Release summary The Integrated Dell Remote Access Controller (iDRAC) is designed to make server administrators more productive and improve the overall availability of Dell servers. This release adds multiple fixes and enhancements that improve iDRAC stability. Version iDRAC9 4.40.00.
2 Compatibility Topics: • • • • • • License Requirements Supported systems Previous versions Supported managed server operating systems and hypervisors Supported web browsers Supported software License Requirements iDRAC features are available based on the purchased license. ● iDRAC Express—Available by default on all blade servers, and rack or tower servers of 600 or higher series ● iDRAC Enterprise—Available on all servers as an upgrade ● iDRAC Datacenter—Available on all servers as an upgrade.
● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● 8 PowerEdge T340 PowerEdge T440 PowerEdge T640 PowerEdge R6415 PowerEdge R6515 PowerEdge R6525 PowerEdge R7415 PowerEdge R7425 PowerEdge R7515 PowerEdge R7525 PowerEdge XE2420 PowerEdge XR2 DCS9660 DCS9670 DCS9690 DSS8440 DSS9600 DSS9620 DSS9630 DCS1610 DCS9650 Precision 7920 Rack 7920 XL Rack VxRail G560 Dell EMC XC Core XC640 System Dell EMC XC Series XC640 Appliance Dell EMC XC Series XC6420
● OEMR T340 ● OEMR T140 Previous versions ● ● ● ● ● ● 4.10.10.10 4.11.11.11 4.20.20.20 4.22.00.00 4.30.30.30 4.32.10.00 NOTE: Updating iDRAC firmware from a previous version such as 3.2x, 3.1x, 3.0x to the latest version is not supported. Update the firmware to version 3.30.30.30 first, and then update to version 4.00.00.00 or later.
Supported software Java ● Java - Oracle version OpenSource tools ● OpenJDK 8u202 ● Adopt Open JDK ● You may utilize an open source version of AdoptOpenJDK or OpenJDK (“Adopt Open JDK”) subject to the terms and conditions of the Adopt Open JDK community at the link below. ● You use Adopt Open JDK at your own risk. Adopt Open JDK may not meet your requirements or expectations. It could include quality, technical or other mistakes, inaccuracies or typographical errors.
3 New and enhanced features Topics: • • • iDRAC and LC firmware Hardware - Server or storage platform specific Scripting -- All API and CLI related items iDRAC and LC firmware ● ● ● ● ● Added support for reporting actual start and completion info for job queue entries. Added support for iDRAC group firmware update feature to the iDRAC group manager. Integrated RSA SecurID Client into iDRAC for 2FA. Enhanced next-gen iDRAC virtual console and virtual media (eHTML5). This is the new default setting.
4 Fixes Topics: • • • iDRAC and LC firmware Hardware - Server or storage platform specific Scripting -- All API and CLI related items iDRAC and LC firmware ● ● ● ● ● ● ● ● ● ● 183454: Fixed an issue that was pulling the cleared Virtual addresses while reenabling the virtual address. 175559: Fixed an issue that caused iDRAC to be unresponsive on PowerEdge R7425. 177650: Fixed an issue that caused the device details not to be displayed in LC logs after device firmware was updated.
5 Deprecated features The following table displays the features that are listed as Deprecated* or Removal**: Features iDRAC9 iDRAC9 for PowerEdge Rx5xx/ Cx5xx SM-CLP Removal Removal VM CLI Removal Removal VFlash Deprecated Removal Backup and Restore Removal Removal NOTE: Alternatively, use the Server Configuration Profiles (SCP) to import and export configuration files from a local management station or through a network share.
6 Important notes 1. Creating RAID using the selected controller is not supported through Lifecycle Controller interface. Use iDRAC GUI to create the virtual disk, then relaunch Lifecycle Controller and retry the deployment operation. 2. A new storage GUI has been introduced with this release. The old storage GUI is still accessible but would be deprecated in a future iDRAC release. 3.
26. iDRAC GUI search output points to a GUI page where the search keywords are missing within the page. These are typical false positives like any other search engine that may be ignored. 27. While performing any method (GET/POST and so on) on an incorrect Dell-specific URI, a proper extended error message specifying that “Resource URI is incorrect” is not provided in the response body. 28.
b. Reliability degraded c. Read-only mode d. Virtual memory backup failed, and so on. 53. This note is applicable only to PowerEdge C6420, DCS9650, DCS9670, and DCS9690 systems. If you update iDRAC to this version from version 3.02.x.x or earlier, you must perform a power cycle of the system before performing any power-related operations. The power cycle is required to tune the memory parameters without affecting the host. iDRAC tunes the memory parameters at the first power cycle after a firmware update.
67. While iDRAC is initializing, all communications with iDRAC may fail. For any service requests, wait until the initialization process is complete. 68. Performing Redfish Patch method on Read-Only property for PowerControl resource returns a status code 200. 69. In iDRAC, if there is no link that is detected in the selected iDRAC port then the iDRAC IP is displayed as 0.0.0.0. 70.
7 Known issues — To be fixed in future releases Topics: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 18 Backplane Rollback contents not populating in iDRAC Test network connection fails Incomplete backplane firmware version displayed MetricReport output does not match the DMTF schema Service Validator reporting errors for Redfish API services CPLD firmware update fails Lifecycle Controller fails to resolve IPv6 DNS addresses Performing GET with Top query parame
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • PCIe types and lanes information not getting populated using Redfish iDRAC reboots while collecting SupportAssist logs System Setup iDRAC Power Configuration Menu prompts to save changes unexpectedly SupportAssist collection failing CPU information not available in hardware inventory Intel Coldstream NVMe drives appearing as cryptographic erase capable Missing Qlogic NIC Partitions in iDRAC GUI SupportAssist collection job crea
Test network connection fails Description Testing the network connection may fail when IPv6 address is used for operations in LC GUI. Workaround Ping and test the network IP through iDRAC GUI. Systems affected All systems supported by this release. Tracking number 180776 Incomplete backplane firmware version displayed Description After updating backplane firmware, the storage enclosure page displays truncated backplane firmware version.
Lifecycle Controller fails to resolve IPv6 DNS addresses Description Connection issues may occur if Lifecycle Controller network interface set to use IPv6 protocol, and FQDN is defined for share/repository address. Workaround For local shares and repositories, enter the IPv6 address for the Share Name value as the issue is limited to DNS resolution. This will bypass requirement for DNS resolving. Systems affected All systems supported by this release.
Tracking number 185246 Creating virtual media image takes longer on safari browser Description Creating a virtual media image takes longer when the target folder contains many files. Workaround N/a Systems affected All systems supported by this release. Tracking number 185657 iDRAC displays warning message for different plug-in selection. Description iDRAC GUI displays a warning "Virtual console session of a different plug-in type is currently running. Please close existing session and try again".
iDRAC Virtual Console entering Connecting Viewer state Description iDRAC Virtual Console with eHTML5 plug-in enters connecting viewer state when iDRAC is left idle for around 30 minutes. Workaround Close and reopen the eHTML5 Virtual console session. Systems affected All systems supported by this release.
PR1 & PR10 Lifecycle logs displayed during Retire and Repurpose operation Description PR1 & PR10 logs are displayed in Lifecycle logs for PSUs when Retire and Repurpose operation is executed. This doesn't impact server functionality. Workaround N/a Systems affected All systems supported by this release.
Virtual Media performance is degraded with QLogic 25G OCP Description Virtual Media performance is degraded when iDRAC is configured on the QLogic 25G OCP for shared LOM. Workaround Configure iDRAC on dedicated port or integrated port or embedded shared LOM. Systems affected PowerEdge Rx5xx/ Cx5xx with QLogic 25G OCP. Tracking number 183014 Reboot iDRAC is displayed instead of Reboot BMC Description Reboot iDRAC is displayed instead of reboot BMC in iDRAC GUI, under Maintenance > Diagnostics page.
Firmware version change displayed multiple times in Lifecycle log for PCIe SSDs Description Firmware version change may be displayed multiple times in Lifecycle log for PCIe SSDs after performing the update through Lifecycle controller. The firmware is updated only once. Workaround N/a Systems affected PowerEdge R7525.
Unable to set Virtual Node GUID on ConnectX-6 VPI card. Description While IO identity is enabled, setting Virtual Node GUID through SCP import or any other iDRAC interfaces, the adapter would still display the original value unless the update has gone through SSM. Workaround Disable the IO identity and then set the value.
Field required displayed in Internet Explorer browser Description If any invalid value(s) including alphabets or special characters are entered in a numeric field, Internet explorer browser displays “Field Required” instead of displaying an error “Invalid Value”. Workaround Use other browsers such as Chrome/Firefox/Edge. Systems affected All systems supported by this release.
iDRAC service module displaying incorrect iSM status Description After iSM is installed on the host, in few systems iDRAC displays iSM as "Not running (TLS Error)". Workaround Reboot iDRAC Systems affected PowerEdge R6525 with ESXi7 OS (v7.0.0 GA) Tracking number 165057 Uploaded firmware link not available in the SoftwareImages property in Redfish Description While performing GET method on BIOS or Manager Schema through Redfish, the SoftwareImages property may not display the uploaded firmware link.
Systems affected DSS 8440 and PowerEdge R940xa, with four Power Supply Units. Tracking number 163753 SupportAssist collection failing Description Unable to generate SupportAssist collection while iDRAC is under stress and CPU utilization is above 90%. Workaround Generate SupportAssist collection with only system information option checked. Systems affected All systems supported by this release.
Workaround Do not select the check box “Do not ask me again” and proceed. Systems affected All system supported by this release. Tracking number 155650 System configuration profile NIC job completes with errors Description Importing a XML file for configuring NIC through SCP while the VirtualizationMode attribute is set to NPAR, the import completes with error “Failure at NicPartitioning”. Workaround Ignore the error as there is no impact to the system.
Tracking number 144597 Getting an error SWC0018 during OS installation Description Modifying BIOS Boot Mode while installing operating system thorough Lifecycle Controller GUI, an error "SWC0018" is displayed. Workaround This message does not impact the installation, click OK to proceed. Systems affected All systems supported by this release.
Get method not displaying certificates after all certificates are deleted Description After performing POST method ResetkeysType with DeleteAllleys option through Redfish interface, executing GET method is not listing the certificate URIs available for import. Workaround Use the RACADM interface. Systems affected All systems supported by this release.
Workaround Configure the attribute using BIOS (F2) Page and set BIOS Boot-mode to UEFI mode before importing the file. Systems affected All systems supported by this release. Tracking number 151725 iDRAC LC Log shows reset cause as ‘Internal Error’ Description Some of the log events in LC Log shows ‘The iDRAC firmware was rebooted with the following reason: Internal Error’. This happens when iDRAC recovers from an error that was captured error handler. This is part of iDRAC recovery mechanism.
Firmware update operation not scheduled through WSMan Description On Modular servers the firmware update operation on backplane cannot be scheduled through the WSMAN interface. Workaround Update firmware by using other interfaces such as GUI, LCUI, Redfish. Systems affected All modular systems supported by this release. Tracking number 145300 Access to serial interface fails. Description The serial interface cannot be accessed with a user account that has Easy 2FA enabled.
Tracking number 149905 Device description and type not displayed Description In iDRAC GUI, device description and device type are not displayed in the Hardware Inventory page. Workaround Use any one of the following options to get the description and type: ● Export the hardware inventory from iDRAC GUI ● Hardware device FQDD ● Device description is same as device title ● Use the RACADM command racadm hwinventory Systems affected All systems supported by this release.
Systems affected All systems supported by this release. Tracking number 152692 NIC or FC device slot listed in hardware inventory even when disabled in BIOS Description For some NIC or FC cards, even when the device slot is disabled in BIOS, the slot may still get listed in the hardware inventory. Workaround N/A Systems affected All systems supported by this release.
After a warm reboot, LC logs display Disk Inserted Description After performing a server warm reboot, iDRAC may report Disk Inserted in LC logs for drives behind HBA. Please ignore the log entry. Workaround N/A Systems affected All systems supported by this release.
8 Limitations Topics: • • • • • • • • • • • Authentication Automation — API and CLI BIOS and UEFI Hardware iDRAC and LC firmware Monitoring and alerting Networking and IO OS deployment Security Storage and storage controllers SupportAssist and parts replacement Authentication 1. LC supports the following characters for username and password: ● Alphabets (a-z, A-Z) ● Numbers (0-9) ● Special characters (-, _, .) 2.
Hardware 1. In LC, not all the vendor FC cards are supported for VLAN configuration. 2. If an H730P adapter is installed in slot 9 (internal PERC slot) of PowerEdge T640, iDRAC displays it as H730P Integrated RAID Controller (Embedded). 3. Blinking operations are not supported on the Virtual disk created on BOSS-S2 cards. iDRAC and LC firmware 1. In Firmware Rollback page, the component names may vary in iDRAC GUI and Lifecycle Controller GUI. 2.
Networking and IO 1. While performing any network operation, LC may go into an infinite loop if there are network glitches, leaks, or packet loss. Restart LC and retry the operation with the correct NFS share name details. 2. If NPAR is enabled, LC might show unexpected behavior when configuring network settings. Disable NPAR and execute the network setting configurations. To disable the NPAR option, go to System Setup > Device Setting. 3.
● Windows cannot find the software license terms This issue occurs when the Windows setup copies the driver to the scratch space (X: drive) and the scratch space becomes full. To resolve this issue, do any of the following: ● Remove all the installed add-on devices before starting the OS installation. After the OS installation is complete, connect the add-on devices and manually install the remaining drivers using Dell Update Packages (DUPs).
9 Firmware and driver update 1. After an iDRAC reset or firmware update operation, the ServerPoweredOnTime—a property in RACADM and WSMan—may not be populated until the host server is restarted. 2. Some of the supported components may not be displayed on the Firmware Update > View Current Versions page. To update this list, restart the system. 3. If the iDRAC firmware update is interrupted, you may have to wait up to 30 minutes before attempting another firmware update. 4.
10 Miscellaneous 1. You may be unable to scroll using the keyboard. Use the mouse to scroll. 2. Due to a limitation of Google Chrome browser, HTML5 virtual console intermittently displays the following error message: Chrome ran out of memory while trying to display the webpage. 3. When accessing the iDRAC web interface for the first time using Google Chrome version 59.0, the mouse pointer may not be visible. To display the mouse pointer, refresh the page or use Google Chrome version 61.0 or later. 4.
11 Updating iDRAC firmware Topics: • • • Downloading iDRAC firmware installation file Updating iDRAC firmware from host OS Updating iDRAC remotely using iDRAC web interface Downloading iDRAC firmware installation file About this task NOTE: For information about updating iDRAC firmware using various interfaces, see the iDRAC User's Guide available at https://www.dell.com/idracmanuals.. Steps 1. Go to https://www.dell.com/support. 2. In the Enter a Service Tag, Serial Number...
9. To view the status of the firmware update, click Job Queue. Results After the update is complete, iDRAC restarts automatically.
12 Lifecycle Controller Remote Services — client tools OpenWSMAN CLI OpenWSMAN CLI is an open source Linux WSMan client. You can use OpenWSMAN CLI to send WSMan commands to Lifecycle Controller. OpenWSMAN CLI source code and installation details are available at sourceforge.net/projects/openwsman/files/wsmancli. Sample OpenWSMAN CLI Command for an enumeration operation: wsman enumerate http://schemas.dmtf.
13 Lifecycle Controller Remote Services — client tools Redfish API For information about Redfish, see the DMTF website https://www.dmtf.org/standards/redfish.This website provides access to schema files, white papers, technical notes, and so on. For iDRAC Redfish API guide, go to https://developer.dell.
14 Resources and support For more information about the features of this release, see the documentation for iDRAC 4.xx. Latest Release Notes To access the latest Release Notes for this version of iDRAC: 1. 2. 3. 4. Go to www.dell.com/idracmanuals. Click the link for the generation and then click the firmware series of iDRAC. Click DOCUMENTATION. Click MANUALS AND DOCUMENTS. Accessing documents using direct links You can directly access the documents using the following links: Table 1.
6. Click MANUALS AND DOCUMENTS.
15 Contacting Dell EMC Dell EMC provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales, technical support, or customer service issues, see https://www.dell.com/contactdell. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or the product catalog.
