Inspiron 11 3000 Service Manual Computer Model: Inspiron 11–3168 Regulatory Model: P25T Regulatory Type: P25T001
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016-2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Before working inside your computer........................... 11 Before you begin .....................................................................................11 Safety instructions.................................................................................. 12 Recommended tools............................................................................... 13 Screw list................................................................................................
Replacing the power and volume-buttons board..........26 Procedure...............................................................................................26 Post-requisites....................................................................................... 26 Removing the power-adapter port...............................27 Prerequisites...........................................................................................27 Procedure............................................................
Replacing the wireless card..........................................41 Post-requisites........................................................................................ 41 Procedure............................................................................................... 41 Removing the coin-cell battery....................................44 Prerequisites...........................................................................................44 Procedure.......................................
Replacing the display assembly....................................61 Post-requisites........................................................................................ 61 Procedure............................................................................................... 61 Removing the memory module.................................... 63 Prerequisites...........................................................................................63 Procedure.............................................
Replacing the display panel.......................................... 81 Procedure............................................................................................... 81 Post-requisites........................................................................................ 81 Removing the display hinges....................................... 82 Prerequisites...........................................................................................82 Procedure.....................................
Downloading the audio driver........................................................... 96 Identifying the audio controller......................................................... 97 Changing the audio settings............................................................. 97 Camera...................................................................................................97 Identifying the webcam in device manager.......................................98 Starting the camera application...............
Removing the Bluetooth device.......................................................113 Transferring files between devices using Bluetooth......................... 114 Hard drive..............................................................................................115 Identifying the hard drive in BIOS setup program............................ 115 Identifying the hard drive.................................................................116 Media-card reader...........................................
Intel Serial IO driver.........................................................................129 Intel Trusted Execution Engine Interface..........................................131 Intel Virtual Button driver................................................................ 132 Intel Wireless 3165 WiFi and Bluetooth drivers................................ 133 BIOS overview...................................................................................... 134 Entering the BIOS setup program.............
Identifier GUID-5D3B1051-9384-409A-8D5B-9B53BD496DE8 Status Released Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Identifier GUID-F23987E4-5E0B-4DFD-9FC4-6B0036E6352B Status Released Before you begin 1 Save and close all open files and exit all open applications. 2 Shut down your computer. The shut-down instruction varies depending on the operating system installed on your computer.
Identifier GUID-71128823-CE64-4E17-9439-DEE95AF668C4 Status Released Safety instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels.
CAUTION: Press and eject any installed card from the media-card reader. Identifier GUID-6F9394C5-085D-4E07-924F-D3EA18F0757A Status Released Recommended tools The procedures in this document may require the following tools: • Philips screwdriver • Flat-head screwdriver • Plastic scribe Identifier GUID-FB8DACFB-D322-43C8-91C2-98510B5C0BE2 Status Released Screw list Component Secured to Screw type Quantity LCD module LCD cover M2L2.5 2 Hinge plate Cover M2.5L2.
Component Secured to Screw type Quantity I/O board Palm-rest and keyboard assembly M2L3 2 System board Palm-rest and keyboard assembly M2L3 1 Hard-drive Palm-rest and keyboard assembly M2L3 1 Hinges Palm-rest and keyboard assembly M2.5L5 4 M2.
Identifier GUID-06588814-2678-4667-9FF9-C009F4BCE185 Status Released After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, or cables you removed before working on your computer. 3 Replace any media cards, discs, or any other parts that you removed before working on your computer.
Identifier GUID-98068FC2-1C1C-46DE-B3FA-DF9D488E9BA1 Status Released Removing the base cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Using a plastic scribe, remove the screw cover located at the center of the base cover.
3 Remove the screws that secure the base cover to the palmrest and keyboard assembly.
4 Using a plastic scribe, pry the base cover from the palmrest and keyboard assembly.
Identifier GUID-27446428-82D7-4881-9220-9EB090B046EA Status Released Replacing the base cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-D9015C06-6CEE-42EA-9215-9D0FD7B827D5 Status Released Removing the battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 Lift the battery off the palmrest and keyboard assembly. 1 battery cable 2 screw 3 battery 4 palmrest and keyboard assembly 4 Turn the computer over. 5 Press and hold the power button for 5 seconds, to ground the system board.
Identifier GUID-E15EE482-44FD-4E71-91FC-899D4B61532E Status Released Replacing the battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-9B8E2951-98EE-4C54-BD34-7E8074E3667C Status Released Removing the power and volume-buttons board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 Using a plastic scribe, pry the power and volume-buttons board, along with its cable, off the palmrest and keyboard assembly.
Identifier GUID-3FC6C23E-FB0C-48D2-8115-F92925FAD768 Status Released Replacing the power and volume-buttons board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-35D5032D-9652-403C-9A8A-F98FFABA8776 Status Released Removing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 28 Lift the power-adapter port with its cable, off the palmrest and keyboard assembly.
Identifier GUID-A99140DB-7AF3-4218-B305-532FF94DF51D Status Released Replacing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-5DE1E07B-4633-4536-ACBF-4A3067007FE0 Status Released Removing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile.
4 Lift the hard-drive assembly off the palmrest and keyboard assembly. NOTE: The images in this chapter may differ from your computer depending on the processor you ordered. 5 1 screws (3) 3 palmrest and keyboard assembly 2 hard-drive assembly Remove the screws that secure the hard-drive bracket to the hard drive.
6 32 Lift the hard drive from the hard-drive bracket.
Identifier GUID-8D72BB77-0F8B-428E-A98E-FF7DA2CDA899 Status Released Replacing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile.
Identifier GUID-DC61C8F1-86D0-49DE-B8D8-229750E714D6 Status Released Removing the I/O board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 4 Open the latches and disconnect the I/O-board cable, and power and volumebuttons board cable from the I/O board. 1 sensor-board cable 2 tape 3 I/O-board cable 4 latch 5 I/O board 6 power and volume-buttons board cable Remove the screws that secure the I/O board to the palmrest and keyboard assembly.
5 36 Lift the I/O board off the palmrest and keyboard assembly.
Identifier GUID-98F27B1C-9F09-48EC-83D7-FC85C825E6A4 Status Released Replacing the I/O board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-4AF7A7F4-79DC-43F4-A4DF-63362F890FB6 Status Released Removing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-4B85F61E-CEE1-4B9A-BCF9-F28B47FD9992 Status Released Procedure 1 Open the latch and disconnect the I/O-board cable from the system board to access the wireless card. 1 I/O-board cable 2 latch 2 Loosen the captive screw from the wireless-card bracket. 3 Disconnect the antenna cables from the wireless card. 4 Remove the screw that secures the wireless card to the system board.
5 40 Slide the wireless card from the wireless-card slot on the system board.
Identifier GUID-94E88AEC-6F12-4B0E-AA6A-B28D8E200225 Status Released Replacing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
6 42 Align the screw hole on the wireless-card bracket with the screw hole on the wireless card and tighten the captive screw that secures the wireless-card bracket to the wireless card.
7 Slide the I/O-board cable into its slot on the system board and press down the latch to secure the cable. The following table provides the antenna-cable color scheme for the wireless card supported by your computer.
Identifier GUID-30EEBC49-DE3E-4C3F-8226-86CE5F32F388 Status Released Removing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Turn the I/O-board cable over to expose the coin-cell battery. 1 I/O-board cable 2 latch 3 Disconnect the coin-cell battery cable from the system board. 4 Take out the antenna and coin-cell battery cables from its routing guide on the right speaker.
5 46 Peel the tape from the antenna cables and coin-cell battery.
6 Pry the coin-cell battery from the palm-rest assembly.
Identifier GUID-5E22F4A0-F01F-4522-8155-BE22A8CA6E5F Status Released Replacing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-BF7F1ECA-BC62-4949-B1BE-EC64E351719E Status Released Removing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 50 Release the speakers from the alignment posts and lift the speakers off the palmrest and keyboard assembly.
Identifier GUID-40DC76F7-B3EC-450A-848E-632D68C352E2 Status Released Replacing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-8D2AE471-594B-46FC-808B-9037BC410EC5 Status Released Removing the touchpad WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 4 Turn the keyboard cable over and place it on the system board. 1 pieces of tapes 2 touch-pad cable 3 latch 4 touch pad 5 keyboard cable Remove the screws that secure the touch pad to the palmrest and keyboard assembly.
5 54 Slide and remove the touch pad away from the palmrest and keyboard assembly.
Identifier GUID-B55423C5-03BB-46A2-9B5F-B8F3B4C854AB Status Released Replacing the touchpad WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-AB1F153B-621B-42FC-89BE-0E1105FF1786 Status Released Removing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
5 Open the latch and disconnect the sensor-board cable from the I/O board. 1 tape 2 coin-cell battery 3 antenna cable 4 routing guide 5 speaker cable 6 system board 7 sensor-board cable 8 latch 9 I/O board 6 Remove the screw that secures the display-cable bracket to the system board. 7 Open the display-cable bracket off the system board. 8 Peel off the tape to access the display cable.
9 58 Open the latch and disconnect the display cable from the system board.
10 Turn the computer over and open the display as far as possible. 1 palmrest and keyboard assembly 2 display assembly CAUTION: Place the computer on a soft and clean surface to avoid scratching the display. 11 Place the computer face down on a flat surface. 12 Remove the screws that secure the display assembly to the palmrest and keyboard assembly.
13 60 Lift the display assembly off the palmrest and keyboard assembly.
Identifier GUID-2DF70EB1-9D26-4051-8B7C-FB14A89925D8 Status Released Replacing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
6 Adhere the tape on the display cable. 7 Align the screw hole on the display-cable bracket with the screw hole on the system board. 8 Replace the screw that secures the display-cable bracket to the system board. 9 Slide the I/O-board cable into its slot on the system board and press down the latch to secure the cable. 10 Route the antenna cable through its routing on the right speaker. 11 Slide the sensor-board cable into its slot on the I/O board and press down the latch to secure the cable.
Identifier GUID-4290FDC0-A098-4D76-91B1-4DB14D54CD01 Status Released Removing the memory module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 64 Remove the memory module from the memory-module slot.
Identifier GUID-74047A37-7618-4FC3-8768-7B6A31495EB9 Status Released Replacing the memory module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it.
Identifier GUID-0373E455-4177-4323-A8DC-A65D064A04D5 Status Released Post-requisites 1 Replace the battery. 2 Replace the base cover.
Identifier GUID-B54497E8-5AD5-4FF9-AD4A-F32FDBEDE1E8 Status Released Removing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-DA29E185-7F32-487B-84BE-13EA87BF6468 Status Released Procedure 1 Open the latch and disconnect the I/O-board cable from the system board. 2 Disconnect the coin-cell battery and speaker cables from the system board. 3 1 coin-cell battery cable 3 system board 2 speaker cable Remove the screws that secure the display-cable bracket to the system board and lift the display-cable bracket off the system board.
4 Disconnect the display cable from the system board. 1 screw 2 display-cable bracket 3 display cable 4 tape 5 latch 6 system board 5 Open the connector latch and disconnect the touch-pad cable from the system board. 6 Open the connector latch and disconnect the keyboard cable from the system board.
7 8 Disconnect the power-adapter port cable from the system board. 1 system board 2 power-adapter port cable 3 latch 4 touch-pad cable 5 keyboard cable Remove the screw that secures the system board to the palmrest and keyboard assembly.
9 72 Lift the system board off the palmrest and keyboard assembly.
Identifier GUID-67274E98-E2F1-4B7B-A903-F38BA6B62028 Status Released Replacing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
7 Align the screw hole on the display-cable bracket to the screw holes on the system board. 8 Replace the screw that secures the display-cable bracket to the screw holes on the system board. 9 Connect the display cable to the system board. 10 Connect the coin-cell battery and speaker cables from the system board. Identifier GUID-E0465134-782E-477F-AED3-624DF28175F4 Status Released Post-requisites 1 Replace the memory module.
Identifier GUID-631184FE-18D9-4002-8F9F-DDB8690B3A74 Status Released Removing the palm-rest and keyboard assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-05D55D98-DDEF-4D02-8340-8862050C8AC9 Status Released Procedure After performing the steps in prerequisites we are left with the palmrest and keyboard assembly.
Identifier GUID-A7F798E1-C24C-44A0-9D6E-60A24BC170F6 Status Released Replacing the palm-rest and keyboard assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
10 Replace the battery. 11 Replace the base cover.
Identifier GUID-7D2CEA1B-1FC0-4606-86EB-F51C5DFB6E52 Status Released Removing the display panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 80 Using a plastic scribe, pry the display panel off the display-back cover.
Identifier GUID-6FD32244-34F4-4843-983D-B6C14903EFC9 Status Released Replacing the display panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-6C4E9746-B780-409D-B703-9A43273C227D Status Released Removing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-E69ADA45-10B4-4187-8097-6B1CC84D9047 Status Released Procedure 1 2 Peel the tapes and remove the antenna cables from the routing guide on the hinge cover. 1 antenna cables (2) 3 hinge cover (2) 2 tape Remove the screws that secure the display hinges to the display back-cover and antenna assembly.
3 84 Lift the display hinges off the display back-cover and antenna assembly.
Identifier GUID-E3D5A4DB-BAB5-4F6F-B7B6-8BC4EF0CC57D Status Released Replacing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-1FB16E7C-AF0C-4FA0-8736-EAD91D8969A8 Status Released Removing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-C4CBC27D-8C07-4329-BD70-6F9C3247FD98 Status Released Procedure CAUTION: Place the display-panel assembly on a soft and clean surface to avoid scratching the display. 1 Open the latch and disconnect the sensor-board cable from the sensor board. 1 sensor-board cable 3 sensor board 2 latch 2 Peel the tape to access the latch for the display cable. 3 Open the latch and disconnect the display cable.
4 5 88 Peel the tape that secures the display cable to the display panel. 1 display panel 2 latch 3 display cable 4 tape Using a plastic scribe, pry the camera off the display-back cover.
6 Turn over the camera and disconnect the camera cable from the camera.
Identifier GUID-690FF12D-2581-4326-8270-C4B813388FD3 Status Released Replacing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
5 Replace the base cover.
Identifier GUID-91670C9C-E904-4DF2-9CB2-851F6A12C416 Status Released Removing the sensor board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Using a plastic scribe, pry the sensor board off the display-back cover.
Identifier GUID-6B9BB91B-C4AE-4D7C-A9EA-04C924038282 Status Released Replacing the sensor board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-F5899359-C2E1-41C0-9663-4C79969506EB Status Released Flashing the BIOS You may need to flash (update) the BIOS when an update is available or when you replace the system board. Follow these steps to flash the BIOS: 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
Identifier GUID-A1115253-A23B-49A2-9BFF-814FF566F8A9 Status Released Technology and components Identifier GUID-401E5622-3A2A-4FFF-A3AC-DDD4B813600D Status Released Audio The Inspiron 11-3168 is shipped with Realtek ALC3246 with Waves MaxxAudio, which is the utility to adjust various audio settings. NOTE: The audio drivers are already installed when you receive your computer. Identifier Status GUID-72381D01-4E38-459A-A599-5EAAFD078591 Released Downloading the audio driver 1 Turn on your computer.
Identifier Status GUID-5A5A179C-9C28-49E3-B570-4CB0B593353B Released Identifying the audio controller 1 On the taskbar, click or tap the search box, and then type Device Manager. 2 Click or tap Device Manager. The Device Manager window is displayed. 3 Expand Sound, video and game controllers to view the audio controller.
Identifier Status GUID-770C40D8-91BA-4D52-ADA0-A9E3568F5E28 Released Identifying the webcam in device manager 1 On the taskbar, click the search box, and then type Device Manager. 2 Click Device Manager. The Device Manager window is displayed. 3 Expand Imaging devices. Identifier Status GUID-5EDD0A2E-2B8B-4E33-B087-A2A41927483B Released Starting the camera application 1 98 On the taskbar, click the search box, and then type Camera.
2 Click Camera. Identifier Status GUID-4F4426CB-A565-434C-9D7A-71BEACF30A93 Released Getting the Dell Webcam Central A CD is shipped along with your computer, which contains the Dell Webcam Central software. If you do not have the software, you can download it by registering through My Account on the Dell website.
NOTE: The Dell Webcam Central is not available for download from the support site or the resource CD. Identifier GUID-497B683B-7174-4923-9AA3-CFDE2ED8414B Status Released Display The Inspiron 11-3168 is shipped with 11.6-inch full HD touch screen with 1366 x 768 resolution. Identifier Status GUID-86710544-71AF-44DA-A148-3DF03267BCEA Released Adjusting the brightness 1 Right-click on the desktop and select Display settings. 2 Drag or swipe the Adjust brightness level slider to adjust the brightness.
2 Click Advanced display settings. 3 Select the desired resolution from the drop-down list. Identifier Status GUID-F8462570-AD56-4F43-A7B4-23855FD99310 Released Rotating the display 1 Right-click on the desktop.
2 Select Graphics Options → Rotation and select from the following options. The display can also be rotated using the following key combinations: 3 – Ctrl+Alt+Up arrow key (Rotate to 0 Degrees) – Ctrl+Alt+Right arrow key (Rotate to 90 Degrees) – Ctrl+Alt+Down arrow key (Rotate to 180 Degrees) – Ctrl+Alt+Left arrow key (Rotate to 270 Degrees) Right-click on the desktop. 4 Select Display → Orientation and select from the following options.
4 Spray distilled water or cleaning solution to the cloth . NOTE: Proper cleaning kits should be used to clean and keep your display in an optimal condition. 5 Gently wipe the screen in a circular motion. 6 For tough spots, repeat this procedure several times till the display is clean. 7 Let the display dry thoroughly before you turn it on.
3 Select one of the following display modes: – PC screen only – Duplicate – Extend – Second screen only NOTE: For more information, see the document that shipped with your display device. Identifier GUID-1E58B158-5226-48C3-8520-2FB318E75E9D Status Released Graphics The Inspiron 11-3168 is shipped with Intel HD Graphics - Intel Celeron Dual Core and Intel Pentium Quad Core. Identifier Status GUID-CCACCC24-C74D-4638-8B52-5E793B3F0387 Released Downloading the graphics driver 1 Turn on your computer.
3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it myself. 5 Scroll down the page and expand Video. 6 Click Download to download the graphics driver for your computer. 7 After the download is complete, navigate to the folder where you saved the graphics driver file.
Identifier Status GUID-802A863A-0680-446B-B1E0-0B0BA63621B9 Released Changing the display settings in Intel HD Graphics Control Panel 1 Right-click on the desktop and select Graphics Properties to launch the Intel HD Graphics Control Panel. 2 Click Display. 3 Change the display settings as required. Identifier GUID-967AE33D-5728-43C1-B95B-AA028BB0768D Status Released Intel WiDi The wireless display feature allows you to share your computer display with a compatible TV without using cables.
Processor • • Intel Celeron Dual Core Intel Pentium Quad Core Video controller Intel HD Graphics WLAN card Intel 2230 or Intel 6150 Operating system Windows 7 or later Driver Download and install the latest driver for “Intel Wireless Display Connection Manager” available at www.dell.com/support Identifier Status GUID-B3D832B5-1569-4CED-92C1-B3456C40334C Released Downloading the WiDi application 1 Turn on your computer. 2 Go to www.dell.com/support.
4 Select the appropriate video source for your TV, such as HDMI1, HDMI2, or SVideo. 5 Double-click the Intel Wireless Display icon on the desktop. The Intel Wireless Display window is displayed. 6 Click Scan for available displays. 7 Select your wireless display adapter from the Detected Wireless Displays list. 8 Enter the security code that is displayed on your TV.
8 Double-click double-tap the driver file icon and follow the instructions on screen. Identifier Status GUID-864917B4-7356-4F83-BF89-9A351E3CEBBC Released Enabling or disabling the USB in system setup 1 Turn on or restart your computer. 2 During power-on self-test (POST) when the DELL logo appears, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized.
2 During power-on self-test (POST) when the DELL logo appears, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2. If you press F2 before the F2 prompt appears, this keystroke is lost. If you wait too long and the operating system logo appears, continue to wait until you see the desktop Then, turn off your computer, and try again.
3 Click Product support enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it myself. 5 Scroll down the page and expand Network. 6 Click Download to download the WiFi driver for your computer. 7 After the download is complete, navigate to the folder where you saved the WiFi driver file.
Identifier GUID-C0801372-CAB9-4749-90E9-3E1C9312AB1B Status Released Bluetooth This computer is shipped with Bluetooth 4.0. Identifier Status GUID-556067EE-EE27-4AB2-9A24-D86168F4428B Released Turning Bluetooth on or off NOTE: There is no physical switch to enable or disable Bluetooth. It has to be done through the computer settings. 1 Swipe-in from the right edge of the display, or click the Action Center icon on the taskbar and click Expand to access the Action Center.
5 Click Pair to pair the bluetooth devices. 6 Click Yes to confirm the passcodes on both the devices. Identifier Status GUID-FE40950E-6898-4174-BD50-BD5B76CCFBC7 Released Removing the Bluetooth device 1 Swipe-in from the right edge of the display, or click the Action Center icon on the taskbar to access the Action Center. 2 Touch and hold Bluetooth, and then click Go to settings.
3 Click the device you want to remove, and then click Remove device. Identifier Status GUID-8EE07229-2749-4878-BBAC-005DC58557C1 Released Transferring files between devices using Bluetooth 1 Swipe-in from the right edge of the display, or click the Action Center icon on the taskbar to access the Action Center. 2 Touch and hold Bluetooth, and then click Go to settings. 3 Select your Bluetooth device. 4 Click Send or receive files via Bluetooth.
5 In the Bluetooth File Transfer window, click Send files, and then select the desired file. Identifier GUID-0C3057A0-3707-4764-82E4-626C3E98889C Status Released Hard drive The following table shows the hard-drive options available in Inspiron 11-3168 Options Dimensions SSD 2.5-inch Solid State Drive HDD 2.5-inch drive Identifier Status GUID-6D716B49-085D-44EA-B52C-6EABA09FBFC1 Released Identifying the hard drive in BIOS setup program 1 Turn on or restart your computer.
2 During power-on self-test (POST) when the DELL logo appears, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2. If you press F2 before the F2 prompt appears, this keystroke is lost. If you wait too long and the operating system logo appears, continue to wait until you see the desktop Then, turn off your computer, and try again.
Identifier Status GUID-E0EAAA79-C273-42E8-8559-F9254D497A79 Released Downloading the media-card reader driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it myself. 5 Scroll down the page and expand Chipset.
Identifier Status GUID-E86627DD-1B5C-4793-922E-429744457B0A Released Changing the keyboard language 1 Click Start 2 Click Settings . . 3 Click Time & language → Region & language. 4 Click Add a language. 5 Choose the language you want to add and select a country for the language. 6 Under Languages, click the language that you want to set as the default language. 7 Click Set as default.
Icons Description Switch to external display Search Decrease brightness Increase brightness Pause/Break Toggle Fn-key lock Sleep Turn off/on wireless Toggle scroll lock System request Open application menu End Home Page Up Page Down 119
Identifier GUID-4C3D28FD-915C-46D4-B5A0-F4C2AD92B27E Status Released Touch pad The Inspiron 11–3168 is shipped with a Precision touch pad. A precision touch pad is a new class of input device that provides high precision pointer input and gesture functionality. Precision touch pads interact with the operating system directly without a driver. The operating system handles the overall functionality of the touch pad and there are no separate drivers available for download.
Gesture Procedure Result Slide to scroll Place two fingers on the touch pad, and then slide. Scrolls the page. Pages can scroll left and right, up and down, or both. Pinch or stretch to zoom Place two fingers on the Zooms out or zooms in on touch pad and move them the touch pad. toward each other or away from each other. Swipe for Action Center Swipe in from the right edge. Opens the Action Center. Swipe again to hide the Action Center. Swipe for adding new desktop Swipe in from the left edge.
NOTE: Batteries are covered for a period of one year from the invoice date unless stated otherwise in the invoice. Identifier GUID-B942B445-FF19-4CD3-BCA7-70A39F06CC4F Status Released Chipsets The chipset is virtually divided into two sections — Northbridge and Southbridge. All computer components communicate with the CPU through the chipset. The Inspiron 11-3168 is shipped with the chipset that is integrated in the processor.
3 Expand System devices. Identifier GUID-B9E7C9BD-82BB-472E-BF8F-F18A6F1F2022 Status Released Memory The Inspiron 11-3168 has one SODIMM (RAM) slot, which is accessible by removing the base cover. Your computer supports 2 GB, and 4 GB, DDR3L memory of up to 1600 MHz.
Identifier Status GUID-7D907F57-A240-43B3-AFE6-01E61855ECAD Released Checking the system memory in Windows 1 Click Start 2 Select Settings 3 Click System → About. Identifier Status . . GUID-8FF96184-F8C1-454B-AFC5-F13FF68A661C Released Checking the system memory in system setup 1 Turn on or restart your computer. 2 During power-on self-test (POST) when the DELL logo appears, watch for the F2 prompt to appear, and then press F2 immediately.
4 Follow the instructions on the screen to complete the ePSA Pre-boot System Assessment (PSA). NOTE: If the operating system logo appears, wait until you see the desktop. Turn off your computer and try again. Identifier GUID-ACD56579-39E2-4893-9DFC-1B5866D10633 Status Released Processors The Inspiron 11-3168 is shipped with the following processor options.
3 Click or tap the Performance tab to display the processor performance details. Identifier GUID-FAD3C0CC-13B9-444D-BE54-9D917DAD6798 Status Released Operating System The Inspiron 11-3168 is shipped with the Windows 10 factory installation.
Identifier GUID-529F1111-BEF1-422F-98B8-A0383CD50984 Status Released Service Tag location The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information.
Identifier Status GUID-6FEA18BD-88A3-49BC-AFB0-8587E364A543 Released Intel HD Graphics 515 driver In the Device Manager, check if the video driver is installed. Install the video driver update from www.dell.com/support. Identifier GUID-9F870E9E-B67D-4D2E-A790-5467D36AE871 Status Released Intel Chipset Software Installation Utility In the Device Manager, check if the chipset driver is installed. Install the Intel chipset updates from www.dell.com/support.
Identifier Status GUID-2F505F8E-5EB5-40BD-A11E-36B276E8866B Released Intel Serial IO driver In the Device Manager, check if the Intel Serial IO driver is installed. Install the driver updates from www.dell.com/support.
Identifier Status GUID-F285EFB2-A214-408F-9DD8-0F0E1DF867D5 Released Intel Trusted Execution Engine Interface In the Device Manager, check if the Intel Trusted Execution Engine Interface driver is installed. Install the driver update from www.dell.com/support.
Identifier Status GUID-032BF4B0-D80B-4198-999D-FD28C3DAECBE Released Intel Virtual Button driver In the Device Manager, check if the Intel Virtual Button driver is installed. Install the driver updates from www.dell.com/support.
Identifier Status GUID-746A473C-5C60-40AE-B08B-9FEE5BFFA1A4 Released Intel Wireless 3165 WiFi and Bluetooth drivers In the Device Manager, check if the network card driver is installed. Install the driver updates from www.dell.com/support. In the Device Manager, check if the Bluetooth driver is installed. Install the driver updates from www.dell.com/support.
Identifier GUID-1AD785FB-5E05-439C-B13A-57A72FB71A41 Status Released BIOS overview The BIOS manages data flow between the computer's operating system and attached devices such as hard disk, video adapter, keyboard, mouse, and printer. Identifier GUID-4F2ADE64-A124-4BF5-9247-7962D9B3710D Status Released Entering the BIOS setup program 1 Turn on or restart your computer. 2 During power-on self-test (POST) when the DELL logo appears, watch for the F2 prompt to appear, and then press F2 immediately.
To access the one-time boot menu, after you turn on or restart your computer, press F12 when the Dell logo appears on the screen. Identifier GUID-6C1E9A56-5E1A-4DAE-882C-86265B4FA0C6 Status Released Boot menu enhancements The boot menu enhancements are as follows: • Easier Access — Press F12 to access the boot selection menu. • User Prompting — The user is prompted to use the keystroke on the BIOS screen. • Diagnostics Options — The boot menu includes the ePSA diagnostic options.
Identifier GUID-574EA373-F57D-4473-ACDF-4F82C184FE30 Status Released Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 2. Self-help resources. Information about Dell products and services www.dell.com Windows 8.1 and Windows 10 Dell Help & Support app Windows 10 Get started app Windows 8.1 Help + Tips app Accessing help in Windows 8, Windows 8.
Learn about your operating system, See Me and My Dell at www.dell.com/ setting up and using your computer, data support/manuals. backup, diagnostics, and so on. Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country.
