Me and My Dell © 2014 Dell Inc.
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc.
Contents Windows 8.
Setting Up Your Webcam 22 Integrated Webcam 22 External Webcam 22 Setting up Bluetooth 22 About Your Computer 23 Power Adapter 23 Battery 24 Coin-Cell Battery 24 Touchpad 25 Display 25 Touchscreen 25 3D 25 3D Camera 26 Keyboard Physical Keyboard Keyboard Backlight 26 27 27 On-Screen Keyboard 28 Keyboard Connection Types 28 Wired 28 Wireless 28 Service Tag and Express-Service Code 29 Locating the Label on Your Computer 29 Dell Support Website 29 BIOS Setup Program 2
Storage Device 30 Internal Storage Devices 30 Removable Storage Devices 30 Optical Drives and Discs 30 Memory Cards 31 Memory Module 33 System Board 34 Chipset 35 Processor 35 Computer Fan 36 Thermal Grease 36 Video Card 37 TV Tuners 38 Internal 38 External 38 Speakers 39 2.1 Audio 39 5.1 Audio 39 7.
Modem 42 Router 42 Network‑Interface Controller (NIC) 42 Wireless Wide Area Network (WWAN) Adapter 43 Bluetooth 43 Near-Field Communication 43 Using Your Computer 44 Charging the Battery 44 Using your Keyboard 44 Keyboard Shortcuts 44 Keyboard Shortcuts — Windows 8.
Using Bluetooth Pairing a Bluetooth device with your computer Using the Webcam 57 57 58 Capturing a Still Image 58 Recording a Video 58 Selecting the Camera and Microphone 58 Ports and Connectors Audio Types of Audio Ports 59 59 59 USB 60 USB Ports 60 eSATA 61 Visual Graphics Array (VGA) 62 Digital Visual Interface (DVI) 62 DisplayPort 62 Mini-DisplayPort 62 Advantages of DisplayPort 63 HDMI 63 Advantages of HDMI 63 Mini HDMI 63 Micro HDMI 64 S/PDIF Software and Applicat
My Dell Downloads 66 My Dell 67 Downloading or Upgrading My Dell 67 Accessing My Dell 67 PC Checkup 67 Solution Station Solution Station Offerings Quickset Installing Quickset NVIDIA 3D Applications 68 69 69 70 70 Playing Games in 3D 70 Keyboard Shortcuts 71 DellConnect Restoring Your Operating System 72 73 System Recovery Options 73 Dell Backup and Recovery 74 Dell Backup and Recovery Basic 74 Accessing Dell Backup and Recovery 74 Creating System Reinstall Discs 75 Restori
Dell DataSafe Local Backup 76 Dell DataSafe Local Backup 77 Dell DataSafe Local Backup Basic 77 Launching Dell DataSafe Local Backup 77 Creating system reinstall disks 77 Restoring your computer to a previous date or factory settings 77 Dell DataSafe Local Backup Premium 78 Upgrading to Dell DataSafe Local Backup Premium 78 Restoring system data 78 Restoring data using File and Folder Local Backup 78 Restoring specific files or folders from a Full System Backup 78 Restoring specific fi
Troubleshooting 85 Basic Troubleshooting Steps 85 Diagnostics 85 Pre-Boot System Assessment Invoking PSA 85 85 Enhanced PSA 86 LCD BIST 87 Starting LCD BIST 87 Invoking ePSA 88 Beep Codes BIOS 89 90 Changing BIOS Settings 90 Entering BIOS Setup Program 90 Resetting BIOS Password 91 Remove the CMOS Battery 91 Use System‑Board Jumper 91 Changing the Boot Sequence 92 Using Boot Menu 92 Using BIOS Setup Program 92 Getting Help and Contacting Dell 93 Getting Help 93 Contac
References 94 Computer Maintenance 94 Power Management 94 Configuring Power Settings 95 Configuring the Power Button Behavior 96 Improving Battery Life 96 Dell Longevity Mode 97 Dell Desktop Mode 98 Migration Tips 98 Migrating from one Windows Operating System to a newer Operating System Ergonomic Instructions 98 99 Dell and the Environment 100 Regulatory Compliance Policy 102 Contact Details for Regulatory Compliance Web site 102 Additional Compliance Information 102 Contents
Windows 8.1 Features Signing in You can sign in to Windows 8.1 using either a Microsoft account or a local account. Microsoft account NOTE: To sign in using a Microsoft account for the first time, your computer must be connected to the Internet. Using a Microsoft account synchronizes settings, customizations, and so on, with your Microsoft account and other Windows 8.1 devices that you sign in to using the same email ID.
Accessing the desktop To access the desktop interface — like in the previous versions of Windows — tap or click the Desktop tile on the Start screen. Turning off your computer On the Start screen, click or tap the power icon → Shut down. Charms Charms provide quick access to the most common tasks such as search, share, settings, and so on. The charms sidebar displays a list of charms available depending on the screen or app that is active.
Start screen and tiles Start screen provides access to apps, friends, files and folders, and so on. You can customize the Start screen by adding, resizing, or removing tiles. You can also move tiles around and group them together. Some of the tiles are automatically updated and lets you read the news headlines, status updates, and so on. You can also search from the Start screen by typing the keyword and tapping or pressing the key.
More Information You can get more information on Windows 8.1 and the new features using any of the following resources. • Help + Tips tile • dell.com/support • microsoft.
Setting Up Your Computer The setup procedure will vary according to your computer. For setup instructions specific to your computer or tablet, see the Quick Start Guide that shipped with your computer or at dell.com/support. Connecting To The Internet You can connect your computer to the internet using cable, DSL, dial‑up, or a WWAN connection. You may also install a wired or wireless router to share your cable or DSL internet connection with multiple devices.
Windows 7 1. Make sure that wireless is enabled on your computer or tablet. 2. In the notification area, select . 3. Click on the network you want to connect to. 4. Enter the network password, if prompted. NOTE: You may have configured the network key while setting up the router or the router may have a default network key. For details, contact the router manufacturer. 5. Turn on/off file sharing (optional).
Setting up Audio Dell laptops and tablets have built-in speakers that support 2‑channel audio. To use the built-in speakers, play the media and set the volume to your desired level. Dell computers and tablets also support a 3.5 mm audio port to allow you to connect external speakers. If you are setting up 2‑channel audio, connect the speakers to the 3.5 mm headphone port or the audio port. Dell desktops may support 5.1/7.1 audio. If you are setting up 5.1/7.
Connecting 5.1 Speakers 1 Rear audio connector on the 5 computer Center/LFE surround out on the speaker 2 Center/LFE surround out on the computer 6 Front audio connector on the speaker 3 Front audio connector on the computer 7 Rear audio connector on the speaker 4 5.
Connecting 7.1 Speakers 1 Rear audio connector on the computer 6 Center/LFE surround out on the speaker 2 Center/LFE surround out on the computer 7 Front audio connector on the speaker 3 Side audio connector on the computer 8 Rear audio connector on the speaker 4 Front audio connector on the computer 9 Side audio connector on the speaker 5 7.
Setting Up Your Printer You can connect a printer to your computer using USB. Some printers may also support Wi-Fi and Bluetooth connection. NOTE: The features supported by your printer and the steps to install may vary depending on the printer model. For more information on setting up the printer, see the documentation that is shipped with your printer. If you are installing a wired printer, connect the printer to your computer using the USB cable before performing these steps.
Setting Up Your Webcam Integrated Webcam The integrated webcam is present on the laptop display or external display. If you order the webcam along with your computer, the drivers and software are installed when you receive your computer. Use the media shipped with the computer only to reinstall them. For more information on using the webcam, see “Using the Webcam”.
About Your Computer Power Adapter Power adapters are used to supply power to portable computers and certain desktop computers. The Dell power-adapter kit consists of the power adapter and the power cable. The power‑adapter rating (65 W, 90 W, and so on) depends on the computer it is designed for, and the power cable varies based on the country where the power adapter is shipped.
Battery Batteries are mainly classified by their power ratings, such as 45 WHr, 65 WHr, and so on. The battery allows you to use your device when it is not connected to a power outlet. The life cycle of the battery is the number of time it can be discharged and recharged without affecting the operating time significantly. After the battery life-cycle reaches its end, you must replace the battery.
Touchpad A touchpad is available on most laptops and provides the functionality of a mouse. It has a touch-sensitive surface that senses the motion and position of your finger(s). You can use the touchpad to move the cursor, drag or move selected items, and click by tapping the surface. Gesture‑enabled touchpads support gestures such as zoom, pinch, rotate, scroll, and so on. You can also purchase external touchpads. NOTE: For information on using the touchpad, see “Using Your Touchpad”.
3D Camera 3D camera allows you to capture and stream three-dimensional images, making it possible to perceive distance, size, dimensions of objects through the built-in sensors. This enables enhanced interactivity during video conferencing, online gaming, and so on. Wireless Display The wireless feature allows you to share your computer display with a compatible TV without the use of cables. To check if your TV supports this feature, see the documentation of the TV.
• Navigation keys for moving the cursor around in documents or windows: , , , , , , and arrow keys Physical Keyboard Physical keyboards are used with laptop and desktop computers. Laptops generally have a built-in keyboard. External keyboards are generally used with desktop computers. Some keyboards may have features such as keys for volume adjustment, application shortcuts, built-in touchpad, programmable shortcut keys, backlight, and so on.
]The backlit keyboard on Dell laptops have different lighting states. Press the and the right-arrow key to toggle between the various lighting states. NOTE: Backlit keyboard may not be available on all computers. To check if backlit keyboard is available on your computer, see the Specifications of your computer at dell.com/support.
Service Tag and Express-Service Code You can find the Service Tag and the Express-Service Code of your computer using one of the following: • Label on the computer or tablet • My Dell tile or My Dell software on your computer. For more information, see “My Dell”. • Dell support website at dell.
Storage Device Storage devices allow you to store data for later use. Storage devices can be internal or external. Most storage devices store data till you manually delete the data. Examples of storage devices are hard‑disk drives (HDD), solid‑state drives (SSD), optical-disc drives, flash drives, and so on. Internal Storage Devices Internal storage devices are installed within your computer and generally cannot be removed while the computer is turned on.
Memory Cards Memory cards, also referred to as media or flash cards, use flash memory to store data. They are re-writeable, fast, and retain data even when power supply is cut off. They are commonly used in devices such as digital cameras, mobile phones, media players, gaming consoles, and so on. Your computer may have a media-card reader to read and write to these cards.
Extreme Digital (xD) Memory Stick XC (MSXC) Compact Flash I , II/Compact Flash MD Memory Stick Duo Memory Stick Pro Duo Memory Stick Pro-HG Duo Memory Stick (MS)/Memory Stick Pro (MS Pro) Smart Media/Smart Media XD 32 Storage Device
Memory Module A memory module stores temporary data that your computer needs to perform tasks. Any file or application loads in the memory modules before you can open or use them. Memory modules are categorized based on their capacity (in GB) and speed (in MHz). Faster and higher amount of memory generally provides better performance. Common memory‑module types are: • Dual In-line Memory Module (DIMM) — Used in desktop computers.
System Board A system board forms the central part of computers. All other devices connect to the system board to be able to interact with each other. The system board holds various controllers and connectors that help in exchange of data among various components of the computer. A system board may also have integrated graphics, sound, and network capabilities.
Chipset The chipset controls the components on the system board and allows communication between various components. Generally, the chipset is part of the system board, however, with some new generation processors, the chipset may be integrated in the processor. Processor Processors receive data and instructions from applications and process the data as requested by the software. Processors are designed specifically for desktops, laptops, mobile devices, and so on.
Computer Fan A computer fan cools the internal components of a computer by expelling hot air from the computer. Computer fans are commonly used to cool components that have high power consumption and thus generate a high amount of heat. Keeping the components cool helps in protecting them from overheating, malfunctioning, and damage. Heat Sink Heat sinks are used to dissipate heat generated by the processor, some high-end graphics cards and on-board chipsets.
Video Card Video cards process graphics data and send video output to a display device such as a monitor or projector. Video cards can be of two types: • Integrated — Often referred to as on-board video card, it is integrated on the system board. In some computers, the video card is integrated on the processor. Integrated video cards generally share the system memory (RAM) and the may also utilize the processor to perform video processing.
TV Tuners You can use TV tuners to watch television on your computer. TV tuners are available for desktop and laptop computers as internal or external devices. NOTE: TV Tuners are not supported in all computers. Internal • PCI-E • PCI External • USB • PC Card • ExpressCard TV tuners are mostly standalone, however, some video cards also have built-in TV tuners. For more information on using TV tuners, see the documentation for the TV tuner.
Speakers Laptops and tablets have built-in speakers for audio output. Desktops also have a built-in speaker, however, they are used only to produce beeps to indicate errors or failures. You can also connect external speakers to your computer or tablet. Speakers may support 3.5 mm audio connector, USB, or wireless connection to your computer. Speakers are generally categorized by the number of audio channels they support; 2, 2.1, 5.1, 7.1, and so on.
Webcam A webcam allows you to capture videos and photos, and can also be used for video calls. Your display may have a built-in webcam or you can connect external webcam to your computer. Camera quality is mainly defined by the number of pixels it can capture. To use the webcam, you must install webcam drivers and software. If you ordered the webcam along with your computer, the drivers and software are generally installed when you receive your computer.
Wireless Local Area Network (WLAN) Devices are connected wirelessly and cover a relatively small area, generally within a house or a building. The wireless connection used for setting up WLAN is generally Wi-Fi (802.11x). Wireless Wide Area Network (WWAN) Also known as Mobile Broadband, this service is generally provided by the phone companies for use on mobile devices. A mobile device or laptop must support WWAN technology to connect to this network.
Modem Modems allow you to connect your computer or router to the internet. Modems can be analog (dial-up) or digital (DSL or Cable). DSL or cable modems are generally provided by your internet service provider. • Dial-up modem — Electronic devices that convert analog phone signals into digital signals that the computer can process, and digital computer signals into analog signals that can be transmitted over the telephone lines. Dial-up modems can be internal or external.
Wireless Wide Area Network (WWAN) Adapter Wireless Wide Area Network (WWAN) controllers allow wireless connectivity through cellular tower technology. This technology is mainly available on phones, tablets, and business-class laptops. A SIM card and a service contract may be required for WWAN connectivity. Bluetooth Bluetooth allows you to connect other Bluetooth-enabled devices to your computer or tablet, over a short distance.
Using Your Computer Charging the Battery Connect the power adapter to your computer or tablet to charge the battery. The battery is charged while the computer or tablet is in use or turned off. The internal circuitry of the battery prevents it from overcharging. NOTE: If the battery becomes too hot due to being in a hot environment, it may not charge when you connect the power adapter. Allow the battery to cool down for it to resume charging.
Activate a power management mode. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window. Rename the selected item. Search for a file or folder. Display the address bar drop-down in Windows Explorer. Refresh the active window. Cycle through screen elements in a window or on the desktop. Activate the menu bar in the active program.
and right-arrow key Move the cursor to the beginning of the next word. and left-arrow key Move the cursor to the beginning of the previous word. and down-arrow key Move the cursor to the beginning of the next paragraph. and up-arrow key Move the cursor to the beginning of the previous paragraph. with an arrow key Select a block of text. with any arrow key Select more than one item in a window or on the desktop, or select text within a document.
Keyboard Shortcuts — Windows 8.1/Windows RT This table provides some keyboard shortcuts specific to Windows 8.1 and Windows RT. These keyboard shortcuts are in addition to the keyboard shortcuts that are already available in earlier versions of the Windows. Windows key and start typing Search your computer. <+> Zoom in to a large number of items on the screen such as apps pinned on the Start screen.
Windows key, , and Cycle through open apps (except desktop apps) and snap them as they are cycled. Windows key, , and Cycle through open apps (except desktop apps) in the reverse order. Windows key, , and <.> Snap an app to the left. Windows key and <.> Snap an app to the right. NOTE: For special shortcut keys available on your computer, see the Quick Start Guide that shipped with your computer or at dell.com/support.
Windows 7 1. Click Start → Control Panel. 2. If your Control Panel is displayed by Category, click on the View by: drop-down menu and select Small icons or Large icons. 3. Click Keyboard. 4. Adjust the keyboard settings you want to change and click OK to save the settings and close the window. Changing Keyboard Input Language Windows 8.1 1. Right-click anywhere on the Start screen. 2. The All apps icon appears at the bottom-right corner of the screen. 3. Under Windows System, click Control Panel. 4.
Using Numeric Keypad on a Laptop 1 Numeric Keypad Your laptop may have a numeric keypad integrated into the keyboard. The keypad corresponds to the keypad of an extended keyboard. • To type a number or symbol, press and hold and press the desired key. • To enable the numeric keypad, press . The light indicates that the keypad is active. • To disable the numeric keypad, press again. NOTE: Some laptops may have a dedicated numeric keypad.
Touchpad Gestures NOTE: Some touchpad gestures may not be supported on your computer. NOTE: You can change the touchpad gestures settings by double‑clicking the touchpad icon in the notification area. Your computer may support Scroll, Zoom, Rotate, Flick, and Quick Launch gestures. Scroll Pan — Allows you to move the focus on the selected object when the entire object is not visible. Move two fingers in the desired direction to pan scroll the selected object.
Circular Scroll Up/Down — Allows you to scroll up/down. In the vertical‑scroll zone at the right edge of the touchpad, move your finger clockwise to scroll up and counterclockwise to scroll down. Circular Scroll Left/Right — Allows you to scroll left/right. In the horizontal‑scroll zone at the bottom edge of the touchpad, move your finger clockwise to scroll right and counterclockwise to scroll left.
Two‑finger zoom — Allows you to zoom-in or zoom-out using two fingers. Place two fingers on the touchpad and then move them apart to zoom‑in. Place two fingers on the touchpad and then bring them closer to zoom‑out. Rotate Twist — Allows you to rotate active content, in 90‑degree increments, using two fingers. Keeping the thumb in place, move the index finger in an arched direction right or left to rotate the selected item 90‑degree clockwise or counterclockwise.
Quick Launch Allows you to open your favorite applications. Tap three fingers on the touchpad to launch the pre‑configured application. NOTE: Use the touchpad configuration tool to choose the application to be launched. Using Your Touchscreen NOTE: Avoid using the touchscreen in dusty, hot, or humid environments. NOTE: Sudden change in temperature may cause condensation on the inner surface of the screen. This does not affect normal usage and disappears after the computer is kept on for at least 48 hours.
Zoom Place two fingers on the touchscreen and then move them apart to zoom‑in. Place two fingers on the touchscreen and then bring them closer to zoom‑out. Dwell Touch and hold the item on the screen to open the context menu. Flick Move a finger quickly in the desired direction to flip through content in the active window like pages in a book. Flick also works vertically when navigating content such as images or songs in a play‑list.
Rotate Rotate clockwise — Keeping a finger or thumb in place, move the other finger in an arched direction to the right Rotate counter-clockwise — Keeping a finger or thumb in place, move the other finger in an arched direction to the left You can also rotate the active content by moving both the fingers in a circular motion. Scroll Pan – Move the focus on the selected object when the entire object is not visible. Move two fingers in the desired direction to pan the selected object.
Using Bluetooth You can connect (pair) Bluetooth devices such as mice, keyboard, headsets, phones, TV, and so on. For details on pairing the device with your computer, see the documentation of the device. NOTE: Make sure that you have Bluetooth drivers installed on your computer. Pairing a Bluetooth device with your computer 1. Enable Bluetooth on your computer or tablet and the device you are pairing. On a Dell laptop, turn on wireless to enable Bluetooth.
Using the Webcam If your computer or display has a built-in webcam, the drivers are installed and configured at the factory. The webcam gets activated automatically when you start a video chat or video capture application. You can also use Dell Webcam Central (Windows 7 only) to capture still images and videos using the webcam. Capturing a Still Image 1. Open Dell Webcam Central. 2. Click on the Snap Photos tab. 3. Click on the camera icon to capture a still image.
Ports and Connectors Audio Audio connectors allow you to connect speakers, headphones, microphones, sound systems, amplifiers, or TVs audio output. NOTE: Your computer may not support all the audio ports. For information on the ports available on your computer, see the Quick Start Guide that shipped with your computer or Specifications at dell.com/support. Types of Audio Ports Headphone port — Connect headphones, powered speaker, or sound system.
Side-surround sound port — Connect left/right speakers. RCA S/PDIF port — Transmits digital audio without the need of analog audio conversion. Optical S/PDIF port — Transmits digital audio, using optical signals, without the need of analog audio conversion. USB Universal Serial Bus (USB) allows you to connect peripherals to a computer or a tablet. These peripherals include mouse, keyboard, printer, external drives, cameras, phones, and so on.
USB Standards USB 3.0 — This is also referred to as SuperSpeed USB. This port supports data transmission speed of up to 4.8 Gbps and is backward compatible with older USB standards. USB 2.0 — Referred to as Hi-Speed USB, it provides additional bandwidth for multimedia and storage applications. USB 2.0 supports data transmission speed up to 480 Mbps. USB 1.x — Legacy USB standard supporting data transfer speeds up to 11 Mbps.
Visual Graphics Array (VGA) Visual Graphics Array (VGA) allows you to connect to monitors, projectors, and so on. You can connect to a HDMI or DVI port using a VGA port by using the VGA to HDMI or VGA to DVI adapters. Digital Visual Interface (DVI) Digital Visual Interface (DVI) allows you to connect your computer to displays such as flat-panel monitors, projectors, and so on.
Advantages of DisplayPort • • • • • Supports high resolutions and high refresh‑rates Supports 3D transmission Supports multiple display‑devices simultaneously Supports HDCP Supports plug-and-play adapters that allow you to connect displays using older connection standards such as DVI, HDMI, and VGA • DisplayPort cables can extend up to 15 meters (49.
Micro HDMI Micro High Definition Multimedia Interface (HDMI) provides digital connection between your computer and portable devices such as smart phones, laptops, and so on. This connector resembles the micro-USB connector found on most smartphones. S/PDIF S/PDIF is a standard for transferring audio in digital format. You can use S/PDIF to audio devices such as sound cards, speakers, home theater systems, TVs, and so on. It provides 5.1 audio support.
Software and Applications Computrace Computrace allows you to track computers as they change hands or move around an organization, and helps to prevent theft and recover lost or stolen computers. A Computrace‑enabled computer that can access the Internet communicates regularly with the Computrace server to report system information, location, and user identity.
Enabling Computrace 1. Turn on (or restart) your computer. 2. When the DELL logo appears, press immediately to enter BIOS setup program. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Windows desktop; then, shut down your computer and try again. 3. Select Security tab and then select Computrace(R). 4. Select Activate to enable Computrace.
My Dell My Dell is a one-stop control panel for system tools and diagnostics. You can use My Dell to find your computer’s Service Tag, Express Service Code, system information, warranty status, and so on. It provides access to online tools, Dell technical support links, Dell customer support channels, device manager, network connections, system alerts, performance improvement tips, and links to other Dell tools and diagnostic services.
-- Backup and Recovery — Access system recovery tools that allow you to: -- Create a Dell Factory Image Restore file on your computer to restore your computer at a later point. -- Create a Backup and Recovery media. -- System Performance Improvement Offers – Acquire software and hardware solutions that help improve your system performance.
Solution Station Offerings Type Offerings Warranty and ongoing care Extend warranty or service contact Dell Tech Concierge Installations and setup Computer setup Wireless‑network setup Software installation Windows operating‑system installation Internal‑hardware upgrades TV and home theater installation Antivirus installation Internet and email setup Computer‑accessories setup Internet parental control setup File transfer and data backup Troubleshooting and repair Speed up your computer Virus and spy
Installing Quickset Quickset is pre-installed on a new Dell computer. If you need to reinstall Quickset, download it from the Dell support website at dell.com/support. NOTE: If you restore your computer using PC Restore or a similar application, Quickset is restored as well. NVIDIA 3D Applications The NVIDIA 3DTV Play application installed on your computer allows you to play 3D games, watch Blu-ray 3D videos, and browse 3D photos. It supports the same games as NVIDIA 3D Vision.
Keyboard Shortcuts The following are some of the keyboard shortcuts available for 3D gaming: Keys Description Function Shows/hides stereoscopic 3D effects Turns 3DTV Play on or off. NOTE: The gaming performance may reduce when using HD 3D mode even if 3DTV Play is disabled. To maximize performance, select HD or SD mode when 3DTV Play is disabled. Increases 3D depth Increases the 3D depth in the current game.
DellConnect DellConnect is an online tool that allows a Dell agent to access your computer (under your supervision) to remotely diagnose and resolve issues on your computer. It allows an technical support representative to interact with your computer with your permission. A DellConnect request is initiated by a technical support agent when required during troubleshooting. NOTE: To access DellConnect and terms of usage, see dell.com/DellConnect.
Restoring Your Operating System System Recovery Options You can restore the operating system on your computer using one of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all files on your computer. If possible, backup your data files before using these options. Option Description Dell Backup and Recovery Use this as the first solution to recover your operating system.
Dell Backup and Recovery NOTE: Dell Backup and Recovery option is available only in Windows 8.1.
Creating System Reinstall Discs 1. Launch Dell Backup and Recovery. 2. Click Bootable Backup tile. 3. Click Factory Backup. 4. Select USB Flash Drive or Discs, and then click Continue. 5. Follow the instructions on the screen. Restoring Your Computer 1. Launch Dell Backup and Recovery. 2. Click the Recovery tile. 3. Click System Recovery. 4. Click Yes, Continue. 5. Follow the instructions on the screen.
3. Click Yes, Continue. 4. Follow the instructions on the screen. Restoring specific files or folders from a File & Folder Backup 1. Launch Dell Backup and Recovery. 2. Click the Recovery tile, and then select Data Recovery. 3. Click Yes, Continue. 4. Type the name of the file or folder in the search box or select the type of data to restore. 5. Follow the instructions on the screen. Creating a Full System Backup 1. Launch Dell Backup and Recovery. 2.
Dell DataSafe Local Backup Features Basic Premium Restore your system back to factory state Create system reinstall disks on DVD or USB media Full system backup and restore to a previously saved point in time X File and folder backup and restore to a previously saved point in time X Backup and restore based on the file types (mp3, jpg, and so on) X Backup data to a local storage device X Automated scheduled backups X Dell DataSafe Local Backup Basic NOTE: Dell DataS
Dell DataSafe Local Backup Premium NOTE: If you ordered Dell DataSafe Local Backup Premium at the time of purchase, it may be pre-installed on your computer. Upgrading to Dell DataSafe Local Backup Premium 1. Launch Dell DataSafe Local Backup. 2. Click UPGRADE NOW! Restoring system data 1. Launch Dell DataSafe Local Backup. 2. Click Backup→ Full System Backup. 3. Follow the instructions on the screen. Restoring data using File and Folder Local Backup 1. Launch Dell DataSafe Local Backup. 2.
Dell Factory Image Restore CAUTION: Using the Dell Factory Image Restore option permanently removes any programs or drivers installed after you received your computer. Prepare backup media of applications you need to reinstall before using Dell Factory Image Restore. NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers. Use Dell Factory Image Restore only as the last method to restore your operating system.
Starting Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before performing Dell Factory Image Restore. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. 1. Turn on or restart the computer. 2.
System Restore CAUTION: Backup data files regularly. System Restore does not monitor or recover your data files. System Restore is a Microsoft Windows tool that helps you undo software changes to your computer without affecting your personal files like documents, photos, emails, and so on. Every time you install a software or device driver, your computer updates Windows system files to support the new software or device. Sometimes, this may cause some unexpected errors.
Windows 7 Using System Restore 1. Click Start . 2. In the search box, type System Restore and press . NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact the administrator of the computer. 3. Click Next and follow the instructions on the screen. Undoing the Last System Restore In the event that System Restore did not resolve the issue, you may undo the last system restore.
Operating System Disc CAUTION: Reinstalling the operating system using the operating system disc permanently deletes all data and software from your computer. NOTE: The Operating System disc is optional and may not ship with your computer. You can use the Operating System disc to install or reinstall the operating system on your computer. You must reinstall all drivers and software after reinstalling the operating system using the Operating System disc.
Restoring Your Computer Using System Reinstall Disc To restore your computer using the system reinstall disc: 1. Turn off your computer. 2. Insert the system recovery disc into the optical drive or connect the USB key and power on the computer. 3. When the DELL logo appears, press immediately to access the boot menu. NOTE: If you wait too long and the operating system logo appears, continue to wait until your computer loads the operating system; then, restart your computer and try again 4.
Troubleshooting Basic Troubleshooting Steps This section lists some basic troubleshooting steps you can use to resolve common issues with your computer. • Make sure your computer is switched on and all the components are receiving power. • Make sure all the cables are firmly connected to the respective ports. • Make sure that the cables are not damaged or frayed. • Make sure that there are no bent or broken pins on the connectors. • Restart your computer and check whether the problem persists.
3. Select Diagnostics and press . 4. Follow the instructions on the screen to complete the test. If a component fails the test, the test stops, the computer beeps, and an error code is displayed. Note the error code(s) and search for solutions at dell.com/support or contact Dell. Follow the instructions on the screen to continue to the next test, retest the component that failed, or stop the test and restart the computer.
The status area has four tabs: • Configuration — Displays detailed configuration and status information about all devices that can be tested using ePSA. • Results — Displays all tests that are executed, their activity, and results for each test. • System Health — Displays the status of the battery, power adapter, fans, and so on. • Event Log — Provides detailed information about all tests. The Stat column displays the status of the tests.
Invoking ePSA To invoke ePSA: 1. Restart the computer. 2. Press at the Dell logo to access the Boot Menu. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Windows desktop, then restart your computer and try again. 3. Select Diagnostics and press . 4. Follow the instructions on the screen to complete the test and note any error messages that appear.
Beep Codes Your computer may emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. If this occurs, note the beep code and contact Dell for assistance. NOTE: Some of the beep codes mentioned in the table below may not apply to your computer.
BIOS BIOS stores hardware information about your computer and passes on the information to the operating system when the computer boots up. You can make changes to the basic hardware settings stored in the BIOS using BIOS setup program. You can use BIOS setup program to: • Set or change a user-selectable option such as the user password. • Determine the devices installed on your computer, such as amount of memory, type of hard drive, and so on.
Resetting BIOS Password BIOS passwords are used to add extra security to computers. You can configure your computer to prompt for a password when booting or when entering BIOS setup program. Use one of the following methods, depending on your computer type, to reset lost or forgotten BIOS passwords. CAUTION: Resetting the BIOS password involves clearing all data from the CMOS. If you have changed any BIOS settings, you must make those changes again after resetting the password.
Changing the Boot Sequence You may need to change the boot sequence to boot from a device other than your default device, for example when reinstalling the operating system or, using a recovery disc or USB drive. You can select the boot order using the Boot Menu or the BIOS setup program. Using Boot Menu Use the Boot Menu to change the boot sequence of your computer for the current boot.
Getting Help and Contacting Dell Getting Help You can get information and help on Dell products and services using these online self-help resources: Self-Help Information Self-Help Options Accessing Windows Help and Support Windows 8.1 Open the Search charm, type Help and Support in the search box and press . Windows 7 Click Start → Help and Support. For more information about Dell products and services dell.
References Computer Maintenance It is recommended that you perform the following tasks to avoid general computer problems: • Provide direct access to a power source, adequate ventilation, and a level surface to place your computer. • Do not block, push objects into, or allow dust to accumulate in the air vents. • Back up your data regularly. • Perform a virus scan regularly. • Check your computer for errors using My Dell and other tools available on your computer.
• Hybrid sleep — Hybrid sleep is a combination of sleep and hibernation. It puts any open documents and programs in memory and on your hard disk, and then puts your computer into a low-power state so that you can quickly resume your work. When hybrid sleep is turned on, putting your computer into sleep automatically puts your computer into hybrid sleep. • Shut down — Shutting down your computer helps when you are not planning to use the computer for a considerable period of time.
Configuring the Power Button Behavior To configure the power button behavior: Windows 8.1 1. Right-click anywhere on the Start screen. 2. Click All apps at the bottom-right corner of the screen. 3. Under Windows System, click Control Panel. 4. If your Control Panel is displayed by Category, click the View by: drop‑down and select Small icons or Large icons. 5. Click Power Options.
You can improve the battery performance by: • Operating the computer on AC power when possible. Battery life reduces with the number of times the battery is discharged and recharged. • Configuring the power management settings using Microsoft Windows Power Options to optimize your computer’s power usage (see “Power Management”). • Enabling the Sleep/Standby and Hibernation features of your computer.
Dell Desktop Mode If you primarily use your computer with the power adapter connected, you can enable the desktop mode to moderate the extent to which your battery is charged. This reduces the number of charge/discharge cycles and improves battery life. Your Dell laptop automatically monitors the charging and discharging behavior of your battery, and if applicable, displays a message requesting you to enable Desktop Mode. NOTE: Dell desktop mode may not be supported on all computers.
Ergonomic Instructions CAUTION: Improper or prolonged keyboard use may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, use the ergonomic guidelines when setting up and using your computer. Laptops are not necessarily designed for continuous operation as office equipment. If you intend to use you laptop continuously, it is recommended that you connect an external keyboard.
1 monitor at or below eye level 4 feet flat on the floor 2 monitor and keyboard positioned directly in front of the user 5 arms at desk level 3 monitor stand 6 wrists relaxed and flat NOTE: For the latest ergonomic instructions, see dell.com/regulatory_compliance. Dell and the Environment Green is not about limitation, it’s about possibility. It’s about finding a better way.
Bamboo — Nature’s Eco-Friendly Packaging Solution To help achieve the shared goal of finding new ways to help preserve our planet’s natural resources, Dell provides practical, but innovative packaging solutions that help minimize environmental effects. Less packaging means less hassle for customers. Recyclable packaging makes it easy to dispose. And sustainable materials are good for our planet. Bamboo packaging is used to ship several Dell products.
Regulatory Compliance Policy For complete details, visit dell.com/regulatory_compliance. Contact Details for Regulatory Compliance Web site For any questions related to Product Safety, EMC or Ergonomics, send an e-mail to Regulatory_Compliance@dell.com. Additional Compliance Information The World Wide Trade Compliance Organization (WWTC) is responsible for managing Dell’s compliance to import and export regulations, including product classification.
