Inspiron 15 3000 Service Manual Computer Model: Inspiron 15-3565 Regulatory Model: P63F Regulatory Type: P63F003
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Before working inside your computer...........................10 Before you begin .................................................................................... 10 Safety instructions.................................................................................. 10 Recommended tools............................................................................... 12 Screw list................................................................................................
Replacing the keyboard............................................... 25 Procedure...............................................................................................25 Post-requisites....................................................................................... 25 Removing the base cover............................................ 26 Prerequisites...........................................................................................26 Procedure......................................
Replacing the memory modules...................................44 Procedure...............................................................................................44 Post-requisites....................................................................................... 45 Removing the wireless card.........................................46 Prerequisites...........................................................................................46 Procedure..............................................
Replacing the I/O board...............................................61 Procedure............................................................................................... 61 Post-requisites........................................................................................ 61 Removing the coin-cell battery................................... 62 Prerequisites...........................................................................................62 Procedure......................................
Replacing the status-light lens.................................... 74 Post-requisites........................................................................................74 Procedure............................................................................................... 74 Removing the system board........................................ 75 Prerequisites...........................................................................................75 Procedure.........................................
Replacing the display assembly................................... 95 Procedure.............................................................................................. 95 Post-requisites....................................................................................... 95 Removing the display bezel......................................... 97 Prerequisites...........................................................................................97 Procedure..........................................
Replacing the display hinges.......................................110 Post-requisites.......................................................................................110 Procedure..............................................................................................110 Removing the display back-cover and antenna assembly..................................................................... 111 Prerequisites........................................................................................
Identifier GUID-5D3B1051-9384-409A-8D5B-9B53BD496DE8 Status Released Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Identifier GUID-B2521C24-A407-4ABB-8022-6D88B53F0B94 Status Released Before you begin 1 Save and close all open files and exit all open applications. 2 Shut down your computer. Click Start → Power → Shut down.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the electrical outlet.
Identifier GUID-DEA55279-6FE6-4A1F-A152-21F8A5572B33 Status Released Recommended tools The procedures in this document may require the following tools: • Phillips screwdriver • Plastic scribe Identifier GUID-292955F1-1608-4019-BD6D-60FC125C311F Status Released Screw list The following table provides the list of screws that are used for securing different components to the palm-rest assembly. Table 1.
Component Secured to Screw type Quantity Hard-drive assembly Palm-rest assembly M2x3 4 Hard-drive bracket Hard drive M3x3 4 Wireless-card bracket System board M2x3 1 Display hinge Palm-rest assembly M2.
Identifier GUID-06588814-2678-4667-9FF9-C009F4BCE185 Status Released After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, or cables you removed before working on your computer. 3 Replace any media cards, discs, or any other parts that you removed before working on your computer.
Identifier GUID-D9015C06-6CEE-42EA-9215-9D0FD7B827D5 Status Released Removing the battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Using your fingertips, lift the battery at an angle and remove it from the battery bay. 3 Turn the computer over, open the display, and press the power button for five seconds to ground the system board.
Identifier GUID-E15EE482-44FD-4E71-91FC-899D4B61532E Status Released Replacing the battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-5F25DB7E-BE9A-49D8-A32A-AAD2A7EDBB9E Status Released Removing the optical drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 Pull the optical-drive assembly out of the optical-drive bay. 4 Remove the screw (M2x3) that secures the optical-drive bracket to the optical drive. NOTE: Note the orientation of the optical-drive bracket so that you can replace it correctly.
5 Remove the optical-drive bracket from the optical drive. 6 Carefully pull the optical-drive bezel and remove it from the optical drive.
Identifier GUID-01750DAC-3408-4912-B936-7DAA79351AA9 Status Released Replacing the optical drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-5AE964CF-7958-4D31-BBA8-155C933167E8 Status Released Removing the keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
4 Carefully turn the keyboard over and place it on the palm-rest assembly. 5 Open the latch and disconnect the keyboard cable from the system board.
6 24 Lift the keyboard off the palm-rest assembly.
Identifier GUID-18204C76-DF75-4DB8-BD6F-EFA74576AAD7 Status Released Replacing the keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-98068FC2-1C1C-46DE-B3FA-DF9D488E9BA1 Status Released Removing the base cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Open the latch, and disconnect the optical-drive cable from the connector on the system board. 3 Close the display and the turn the computer over. 4 Remove the eight screws (M2.5x8) that secure the base cover to the palm-rest assembly. 5 Remove the three screws (M2x2) that secure the base cover to the palm-rest assembly.
6 28 Remove the two screws (M2x5) that secure the base cover to the palm-rest assembly.
7 Using a plastic scribe, pry the base cover off the palm-rest assembly. 8 Turn the base cover over.
9 30 Remove the optical-drive interposer.
Identifier GUID-27446428-82D7-4881-9220-9EB090B046EA Status Released Replacing the base cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 Place the base cover on the palm-rest assembly and route the optical-drive cable through the slot on the palm-rest assembly. 4 Slide the tabs on the base cover into the slots on the palm-rest assembly and snap the base cover into place. 5 Slide the optical-drive cable into its connector on the system board and close the latch to secure the cable. 6 Replace the five screws (M2x5) that secure the palm-rest assembly to the base cover. 7 Close the display and turn the computer over.
9 Replace the two screws (M2x5) that secure the base cover to the palm-rest assembly. 10 Replace the eight screws (M2.5x8) that secure the base cover to the palm-rest assembly. Identifier GUID-A6F83985-AADB-477B-A744-DA3E1D4A740F Status Released Post-requisites 1 Replace the keyboard. 2 Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. 3 Replace the battery.
Identifier GUID-B784848F-125E-46FD-9A22-A7892EC032F0 Status Released Removing the optical-drive interposer WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-7D3D6B04-3ECE-4E21-8CF6-A1AFBDE2E206 Status Released Replacing the optical-drive interposer WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-5DE1E07B-4633-4536-ACBF-4A3067007FE0 Status Released Removing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile.
3 Lift the hard-drive assembly off the palm-rest assembly. 4 Disconnect the interposer from the hard-drive assembly. 5 Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive.
6 Lift the hard drive off the hard-drive bracket.
Identifier GUID-8D72BB77-0F8B-428E-A98E-FF7DA2CDA899 Status Released Replacing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile.
Identifier GUID-BFB0454B-272F-45FD-BAAA-71386A1E16EC Status Released Post-requisites 1 Follow the procedure from step 2 to step 8 in “Replacing the base cover”. 2 Replace the keyboard. 3 Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. 4 Replace the battery.
Identifier GUID-AAC0DC5A-1680-492D-804F-52F812D409C2 Status Released Removing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Slide and remove the memory module from the memory-module slot.
Identifier GUID-1F5023F5-9868-4AAF-A9F5-BFB400CD890A Status Released Replacing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. Identifier GUID-A5C66E53-6F20-4E0C-8365-03D54CDB4EBC Status Released Post-requisites 1 Follow the procedure from step 2 to step 8 in “Replacing the base cover”. 2 Replace the keyboard. 3 Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. 4 Replace the battery.
Identifier GUID-4AF7A7F4-79DC-43F4-A4DF-63362F890FB6 Status Released Removing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
4 Slide and remove the wireless card from the wireless-card slot.
Identifier GUID-94E88AEC-6F12-4B0E-AA6A-B28D8E200225 Status Released Replacing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card supported by your computer: Table 2. Antenna-cable color scheme Connectors on the wireless card Antenna cable color Auxiliary (black triangle) Black Main (white triangle) White 4 Align the screw hole on the wireless-card bracket with the screw hole on the wireless card and the system board.
Identifier GUID-0EA17A6A-7BEA-42D5-B5BE-7E7EDDAA7FD0 Status Released Post-requisites 1 Follow the procedure from step 2 to step 8 in “Replacing the base cover”. 2 Replace the keyboard. 3 Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. 4 Replace the battery.
Identifier GUID-A35BD2D5-B3B3-4708-AF1C-D61C58B9F952 Status Released Removing the power-button board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Open the hinge to an angle of 90 degrees. 3 Open the latch and disconnect the power-button board cable from the system board. 4 Remove the screw (M2x2) that secures the power-button board to the palmrest assembly. 5 Peel the tape that secures the power-button board to the palm-rest assembly. 6 Slide and remove the power-button board from the tab on the palm-rest assembly.
7 Note the power-button board cable routing and peel it off the palm-rest assembly.
Identifier GUID-FBA68EE4-1E13-4F28-9B84-362694B97060 Status Released Replacing the power-button board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-E9397EB8-432A-4AEF-82EB-06A08293BB96 Status Released Post-requisites 1 Follow the procedure from step 2 to step 8 in “Replacing the base cover”. 2 Replace the keyboard. 3 Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. 4 Replace the battery.
Identifier GUID-BF7F1ECA-BC62-4949-B1BE-EC64E351719E Status Released Removing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 Note the speaker-cable routing and lift the speakers, along with the speaker cable, off the palm-rest assembly. NOTE: Note the position of the rubber grommets before lifting the speaker.
Identifier GUID-40DC76F7-B3EC-450A-848E-632D68C352E2 Status Released Replacing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-DC61C8F1-86D0-49DE-B8D8-229750E714D6 Status Released Removing the I/O board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
4 60 Lift the I/O board off the palm-rest assembly.
Identifier GUID-98F27B1C-9F09-48EC-83D7-FC85C825E6A4 Status Released Replacing the I/O board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-30EEBC49-DE3E-4C3F-8226-86CE5F32F388 Status Released Removing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-5E22F4A0-F01F-4522-8155-BE22A8CA6E5F Status Released Replacing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-3AE08A92-614C-4411-90FB-8693F1DE2634 Status Released Removing the heat sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Lift the heat sink off the system board.
Identifier GUID-69332260-F504-4C70-A535-1E11124CC185 Status Released Replacing the heat sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. 4 Replace the battery.
Identifier GUID-FAA962E5-AD4D-4E85-BCA3-D99993D9AFD2 Status Released Removing the fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 70 Lift the fan off the palm-rest assembly.
Identifier GUID-2596AFC0-F1E8-4A0E-A603-7D2CFE582ECE Status Released Replacing the fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-F42C380A-F67D-4E95-A199-C8F817B29994 Status Released Removing the status-light lens WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-9BAE2E8A-2C23-4895-A21A-05D7B8BE9811 Status Released Replacing the status-light lens WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-B54497E8-5AD5-4FF9-AD4A-F32FDBEDE1E8 Status Released Removing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-0C9F5F3A-C042-418F-8F49-FC29EAFEE0C3 Status Released Procedure 1 Remove the screw (2.5x8) that secure the display hinge to the palm-rest assembly. NOTE: These instructions are applicable only for laptops with a nontouch screen display. 2 Open the hinge to an angle of 90 degrees. 3 Peel the tape that secures the display cable to the system board. 4 Open the latch and disconnect the display cable from the system board.
9 Open the latch and disconnect the touch-pad cable from the system board. 10 Remove the two screws (M2x3) that secures the system board to the palm-rest assembly. 11 Gently release the ports on the system board from the slots on the palm-rest assembly.
12 Carefully turn the system board over. 13 Peel the tape that secures the power-adapter port cable to the system board and disconnect the power-adapter port from the system board.
14 Lift the system board off the palm-rest assembly.
Identifier GUID-67274E98-E2F1-4B7B-A903-F38BA6B62028 Status Released Replacing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
11 Connect the display cable and close the latch to secure the cable. 12 Adhere the tape that secures the display cable to the system board. 13 Close the display hinges. 14 Align the screw holes on the display hinges with the screw holes on the palmrest assembly. NOTE: These instructions are applicable only for laptops with a nontouch screen display. 15 Replace the screw (2.5x8) that secure the display hinges to the palm-rest assembly.
Identifier GUID-8D2AE471-594B-46FC-808B-9037BC410EC5 Status Released Removing the touch pad WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 Lift the touch-pad bracket off the palm-rest assembly.
4 84 Lift the touch pad off the palm-rest assembly.
Identifier GUID-B55423C5-03BB-46A2-9B5F-B8F3B4C854AB Status Released Replacing the touch pad WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
8 Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. 9 Replace the battery.
Identifier GUID-35D5032D-9652-403C-9A8A-F98FFABA8776 Status Released Removing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-940B4A13-3E87-4FB8-9E64-82CB7066B2D5 Status Released Procedure 1 Remove the screw (M2x3) that secures the power-adapter port to the palmrest assembly. 2 Note the power-adapter port cable routing and remove the cable from its routing guides. 3 Lift the power-adapter port off the palm-rest assembly.
Identifier GUID-A99140DB-7AF3-4218-B305-532FF94DF51D Status Released Replacing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
7 Follow the procedure from step 2 to step 8 in “Replacing the base cover”. 8 Replace the keyboard. 9 Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. 10 Replace the battery.
Identifier GUID-AB1F153B-621B-42FC-89BE-0E1105FF1786 Status Released Removing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Open the display hinges to an angle of 90 degrees. 3 Peel the tape that secures the display cable to the palm-rest assembly. 4 Open the latch and disconnect the display cable. 5 Note the display cable routing and remove the display cable from the routing guides on the palm-rest assembly.
6 Note the antenna cable routing and remove the cable from its routing guides on the palm-rest assembly.
7 94 Open the palm-rest assembly at an angle and slide it off the display assembly.
Identifier GUID-2DF70EB1-9D26-4051-8B7C-FB14A89925D8 Status Released Replacing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 Replace the keyboard. 4 Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. 5 Replace the battery.
Identifier GUID-5C27B5F7-0EC4-42CD-AB68-CFC88E655D56 Status Released Removing the display bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-949F26EC-FC92-47A5-9F84-29B5D1CD77B5 Status Released Procedure 1 Using your fingertips, carefully pry up the inner edges of the display bezel. 2 Remove the display bezel off the display back-cover and antenna assembly.
Identifier GUID-619F529E-294B-4F0D-BB9D-9B71EB448811 Status Released Replacing the display bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-7D2CEA1B-1FC0-4606-86EB-F51C5DFB6E52 Status Released Removing the display panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Lift the display panel and turn it over. 3 Peel the tape that secures the display cable to the display panel. 4 Open the latch and disconnect the display cable from the display panel.
5 102 Lift the display panel off the display back-cover and antenna assembly.
Identifier GUID-6FD32244-34F4-4843-983D-B6C14903EFC9 Status Released Replacing the display panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
4 Align the screw holes on the display panel with the screw holes on the display back-cover and antenna assembly. 5 Replace the four screws (M2x3) that secure the display panel to the display back-cover and antenna assembly.
Identifier GUID-1FB16E7C-AF0C-4FA0-8736-EAD91D8969A8 Status Released Removing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 106 Lift the camera off the display back-cover and antenna assembly.
Identifier GUID-690FF12D-2581-4326-8270-C4B813388FD3 Status Released Replacing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-6C4E9746-B780-409D-B703-9A43273C227D Status Released Removing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Carefully lift the display hinges off the display back-cover and antenna assembly.
Identifier GUID-E3D5A4DB-BAB5-4F6F-B7B6-8BC4EF0CC57D Status Released Replacing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-2850CA15-9CEF-415A-ADAA-1614E65C491B Status Released Removing the display back-cover and antenna assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-16157B68-0E07-40D9-8F4F-27FC73B97040 Status Released Procedure NOTE: These instructions are applicable only for laptops with a non-touch screen display. After performing the steps mentioned in the prerequisites, we are left with the display back-cover and antenna assembly.
Identifier GUID-2EF50600-2483-40F4-A773-07DC95179CB6 Status Released Replacing the display back-cover and antenna assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
10 114 Replace the battery.
Identifier GUID-DB825F91-AB3C-47B9-A43E-A9B2B38F0AFD Status Released Removing the palm rest WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-A21C2AE2-2CDF-4994-96D3-9C651B50CD57 Status Released Procedure After performing the steps in the prerequisites we are left with the palm rest.
Identifier GUID-F8EF3836-195A-4CD7-ADEA-1ADBFCD7F625 Status Released Replacing the palm rest WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Identifier GUID-7A69F534-7338-4E74-A981-5687F4060F70 Status Released Procedure Place the palm rest on a clean and flat surface.
Identifier GUID-A19276F3-446F-46A8-8C42-95C2498F1570 Status Released Diagnostics Power and battery-status light/hard-drive activity light: Indicates the batterycharge status or the hard-drive activity. NOTE: Press Fn+H to toggle this light between power and battery-status light and hard-drive activity light. Hard-drive activity light Turns on when the computer reads from or writes to the hard drive. Power and battery-status light Indicates the power and battery-charge status.
Table 3. Diagnostics Light Pattern Problem description 2,1 CPU failure 2,2 System board: BIOS and ROM failure 2,3 No memory or RAM detected 2,4 Memory or RAM failure 2,5 Invalid memory installed 2,6 System board or chipset error 2,7 LCD failure 3,1 CMOS battery failure 3,2 PCI or video card or chip failure 3,3 Recovery image not found 3,4 Recovery image found but invalid The computer may emit a series of beeps during start-up if the errors or problems cannot be displayed.
Identifier GUID-F5899359-C2E1-41C0-9663-4C79969506EB Status Released Flashing the BIOS You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
Identifier GUID-AF18382F-D265-43C2-85DA-28FFB5875F37 Status Released Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 4. Self-help resources Information about Dell products and services www.dell.com Dell Help & Support app Get started app Accessing help In Windows search, type Help and Support, and press Enter. Online help for operating system www.dell.com/support/windows www.dell.
Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
