Inspiron 15 5000 Series Service Manual Computer Model: Inspiron 5548 Regulatory Model: P39F Regulatory Type: P39F001
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents Before Working Inside Your Computer...................................8 Before You Begin .............................................................................................. 8 Safety Instructions............................................................................................. 8 Recommended Tools........................................................................................ 9 After Working Inside Your Computer....................................
Removing the Memory Modules.............................................21 Prerequisites..................................................................................................... 21 Procedure.........................................................................................................22 Replacing the Memory Modules.............................................23 Procedure.........................................................................................................
Removing the Base Frame....................................................... 38 Prerequisites.....................................................................................................38 Procedure........................................................................................................ 38 Replacing the Base Frame....................................................... 42 Procedure.......................................................................................................
Removing the Speakers............................................................52 Prerequisites.....................................................................................................52 Procedure.........................................................................................................52 Replacing the Speakers............................................................ 54 Procedure..................................................................................................
Removing the Display Assembly.............................................66 Prerequisites.................................................................................................... 66 Procedure........................................................................................................ 66 Replacing the Display Assembly.............................................69 Procedure........................................................................................................
Before Working Inside Your Computer CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before You Begin 1 Save and close all open files and exit all open applications. 2 Shut down your computer. – Windows 8.1: On the Start screen, click or tap the power icon Shut down. → – Windows 7: Click or tap Start → Shut down .
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source.
• Philips screwdriver • Plastic scribe 10
After Working Inside Your Computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and make sure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, and cables you removed before working on your computer. 3 Replace any media cards, discs, and any other part(s) that you removed before working on your computer. 4 Connect your computer and all attached devices to their electrical outlets.
Removing the Base Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Close the display and turn the computer over.
3 Using a plastic scribe, pry the base cover off the base frame.
Replacing the Base Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Slide the tabs on the base cover into the base frame and snap the base cover into place.
Removing the Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure 1 Remove the screws that secure the battery to the base frame.
Replacing the Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
Removing the Hard Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
2 3 Using the pull tab, slide the hard-drive assembly out of the base frame. 1 pull tab 3 hard-drive assembly 18 screws (4) Disconnect the hard-drive cable from the hard drive. 1 4 2 hard-drive assembly 2 hard-drive cable Remove the screws that secure the hard-drive bracket to the hard drive.
5 Lift the hard drive off the hard-drive bracket .
Replacing the Hard Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
Removing the Memory Modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery.
Procedure 1 2 22 Using your fingertips, pry apart the securing clips on each end of the memory-module slot until the memory module pops up. 1 memory-module slot 3 securing clips 2 memory module Slide and remove the memory module from the memory-module slot.
Replacing the Memory Modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Align the notch on the memory module with the tab on the memorymodule slot.
Removing the Wireless Card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery.
4 Lift the wireless card, and then slide and remove it from the system board.
Replacing the Wireless Card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
Removing the Fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery.
4 Note the display-cable routing and remove the cable from the routing guides. 1 routing guide 2 display cable 5 Disconnect the fan cable from the system board. 6 Note the fan-cable routing and remove the cable from the routing guides.
7 8 Remove the screws that secure the fan to the base frame. 1 fan cable 3 screws (2) 2 fan Lift the fan off the base frame.
Replacing the Fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the fan with the screw holes on the base frame.
Removing the Keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery.
2 3 32 Using a plastic scribe, gently release the tabs that secure the keyboard to the palm-rest assembly. 1 keyboard 3 plastic scribe 2 tabs (6) Carefully turn the keyboard over and place it on the palm-rest assembly.
4 Lift the latches and disconnect the keyboard cable and the keyboardbacklight cable from the system board. NOTE: The keyboard-backlight cable is present only if the laptop shipped with a backlit keyboard. 5 1 keyboard cable 3 keyboard-backlight cable 2 latch Lift the keyboard, along with the cables, off the palm-rest assembly.
Replacing the Keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
NOTE: Keyboard-backlight cable is present only on a backlit-keyboard. 1 Place the keyboard on a flat and clean surface. 1 keyboard cable 3 keyboard 2 keyboard-backlight cable CAUTION: Do not apply excess pressure while folding the cables. 2 Lift the keyboard cable and gently fold the keyboard-backlight cable at the fold line.
3 Using the alignment line, gently fold the keyboard cable. 1 keyboard cable Post-requisites 1 36 Replace the battery.
2 Replace the base cover.
Removing the Base Frame WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery.
2 Lift the latches and disconnect the status-light cable and touchpad cable from the system board.
3 Remove the screws that secure the base frame to the palm-rest assembly. 1 4 40 palm-rest assembly 2 Close the display and turn the computer over.
5 Remove the screws that secure the base frame to the palm-rest assembly. 1 6 screws (9) 2 base frame Using your fingertips, starting from the rear, pry the base frame off the palm-rest assembly. NOTE: Make sure the display cable is completely removed from the routing guides on the base frame.
Replacing the Base Frame WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Slide the display cable and the I/O-board cable through the slots on the base frame.
Removing the Coin-Cell Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS settings to default.
Procedure 1 Disconnect the coin-cell battery cable from the system board. 1 coin-cell battery 2 coin-cell battery cable 2 Peel off the coin-cell battery from the system board. 3 Lift the coin-cell battery, along with its cable, off the system board.
Replacing the Coin-Cell Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Adhere the coin-cell battery to the system board.
Removing the Heat Sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation.
Procedure 1 In sequential order (as indicated on the heat sink), remove the screws that secure the heat sink to the system board. 1 screws (6) 3 graphics card heat-sink 2 processor heat-sink NOTE: The image shows a heat sink on a laptop shipped with discrete graphics card. The heat sink shipped on a laptop with integrated graphics card has only 4 screws. 2 Lift the heat sink off the system board.
Replacing the Heat Sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can cause damage to the system board and processor.
Removing the I/O Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery.
2 Lift the I/O board off the palm-rest assembly.
Replacing the I/O Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Align the screw hole on the I/O board with the screw hole on the palmrest assembly.
Removing the Speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery.
3 Lift the speakers, along with the speaker cable, off the palm-rest assembly.
Replacing the Speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Align the speakers to the alignment posts on the palm rest.
Removing the Status-Light Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery.
4 Lift the status-light board, along with the cable, off the palm rest.
Replacing the Status-Light Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Align the screw hole on the status-light board with the screw hole on the palm rest.
Removing the Power-Adapter Port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery.
3 Pry the power-adapter port out of the slot on the palm rest.
Replacing the Power-Adapter Port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Slide the power-adapter port into the slot in the palm-rest assembly.
Removing the System Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
2 Peel off the antenna cable from the system board. 1 power-adapter port cable 2 antenna cable 3 speaker cable 4 hard-drive cable 3 Remove the screws that secure the system board to the palm-rest assembly. 4 Starting from the inner edge, gently lift the system board and release the ports from the slots on the palm-rest assembly.
5 Lift the system board off the palm-rest assembly.
Replacing the System Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
3 Route the antenna cable, avoiding the edge of the palm rest and the chip, and adhere it to the system board. CAUTION: To avoid damaging your computer, route the antenna cable away from the edge of the palm rest and the chip. 4 1 palm rest 3 chip 2 antenna cable Connect the hard-drive cable to the system board. Post-requisites 1 Replace the heat sink. 2 Replace the display assembly. 3 Replace the base frame. 4 Replace the keyboard. 5 Replace the fan. 6 Replace the wireless card.
Removing the Display Assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery.
2 Remove the screws that secure the display hinges to the palm-rest assembly. 1 3 screws (3) 2 display hinges (2) Rotate the palm-rest assembly upward.
4 68 Slide out and remove the palm-rest assembly off the display hinges.
Replacing the Display Assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
4 Route the antenna cable, avoiding the edge of the palm rest and the chip, and adhere it to the system board. CAUTION: To avoid damaging your computer, route the antenna cable away from the edge of the palm rest and the chip. 1 palm rest 3 chip 2 antenna cable Post-requisites 1 Replace the base frame. 2 Replace the keyboard. 3 Replace the fan. 4 Follow the procedure from step 3 to step 5 in replacing the hard drive. 5 Replace the battery. 6 Replace the base cover.
Removing the Palm Rest WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery.
Procedure 1 Remove the screws that secure the system board to the palm rest.
2 Lift the system board from the inner edge and release the ports from the slots on the palm rest .
Replacing the Palm Rest WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
Flashing the BIOS You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: 1 Turn on the computer. 2 Go to dell.com/support. 3 If you have your computer's Service Tag, type your computer's Service Tag and click Submit. If you do not have your computer's Service Tag, click Detect My Product to allow automatic detection of the Service Tag.
Getting Help and Contacting Dell Self-Help Resources You can get information and help on Dell products and services using these online self-help resources: Self-Help Information Self-Help Options Accessing Windows Help Windows 8.1 — Open the Search charm, type Help and Support in the search box and press Enter. Windows 7 — Click Start → Help and Support. Information about Dell products and services See dell.com.
NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
