Inspiron 15 5000 Service Manual Computer Model: Inspiron 5566 Regulatory Model: P51F Regulatory Type: P51F006
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016-2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Before working inside your computer...........................10 Before working inside your computer...................................................... 10 Before you begin .............................................................................. 10 Safety instructions.................................................................................. 10 Recommended tools................................................................................ 11 Screw list..............................
Replacing the base cover............................................ 24 Procedure...............................................................................................24 Post-requisites........................................................................................24 Removing the memory modules.................................. 25 Prerequisites...........................................................................................25 Procedure.............................................
Replacing the coin-cell battery....................................39 Procedure...............................................................................................39 Post-requisites....................................................................................... 39 Removing the keyboard...............................................40 Prerequisites...........................................................................................40 Procedure.........................................
Replacing the speakers............................................... 59 Procedure.............................................................................................. 59 Post-requisites....................................................................................... 59 Removing the I/O board..............................................60 Prerequisites.......................................................................................... 60 Procedure......................................
Replacing the system board........................................ 75 Procedure...............................................................................................75 Post-requisites........................................................................................76 Removing the display assembly................................... 77 Prerequisites........................................................................................... 77 Procedure...........................................
Replacing the display hinges....................................... 90 Procedure.............................................................................................. 90 Post-requisites....................................................................................... 90 Removing the display cable..........................................91 Prerequisites........................................................................................... 91 Procedure.......................................
Removing the power-adapter port............................. 100 Prerequisites......................................................................................... 100 Procedure.............................................................................................100 Replacing the power-adapter port............................. 102 Procedure............................................................................................. 102 Post-requisites.............................................
Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin 1 Save and close all open files and exit all open applications. 2 Shut down your computer. Click Start → Power → Shut down.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the electrical outlet. CAUTION: To avoid damaging the computer, ensure that the work surface is flat and clean. CAUTION: To avoid damaging the components and cards, handle them by their edges, and avoid touching pins and contacts.
Screw list The following table provides the list of screws that are used for securing different components to the computer. Table 1. Screw list Component Secured to Screw type Quantity Base cover Computer base M2.5x8 2 Computer base Palm-rest assembly M2x2 big head 3 Computer base Palm-rest assembly M2x5 1 Computer base Palm-rest assembly M2.5x5 3 Computer base Palm-rest assembly M2.5x8 8 Computer base (below keyboard) Palm-rest assembly M2.
Component Secured to Screw type System board Palm-rest assembly M2x3 1 Touch pad bracket Palm-rest assembly M2x3 3 Wireless-card bracket and wireless-card System board 1 M2x3 Quantity 13
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, or cables you removed before working on your computer. 3 Replace any media cards, discs, or any other parts that you removed before working on your computer. 4 Connect your computer and all attached devices to their electrical outlets.
Removing the battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Close the display and turn the computer over. 2 Slide the battery latch to the unlocked position.
4 16 Turn the computer over, open the display, and press the power button for five seconds to ground the computer.
Replacing the battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Slide the tabs on the battery into the slots on the battery bay and snap the battery into place.
Removing the optical drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the battery.
3 Slide the optical-drive assembly out of the optical-drive bay. Figure 2. Removing the optical-drive assembly 4 1 optical-drive assembly 2 optical-drive slot 3 plastic scribe 4 screw (1 M2x5) Carefully pull the optical-drive bezel and remove it from the optical drive.
5 Remove the two screws (M2x3) that secure the optical-drive bracket to the optical drive and remove the optical-drive bracket. Figure 3.
Replacing the optical drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the base cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the battery. Procedure 1 Close the display and turn the computer over.
4 Lift the base cover off the computer base. Figure 4. Removing the base cover 1 screws (2 M2.
Replacing the base cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Slide the base cover into the computer base and snap the base cover into place.
Removing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base cover.
2 Remove the memory module from the memory-module slot. Figure 5.
Replacing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the notch on the memory module with the tab on the memory-module slot.
2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. 1 memory module 3 memory-module slot Post-requisites 1 Replace the base cover. 2 Replace the battery.
Removing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
3 Lift the hard-drive assembly out of the computer base using the hard-drive pull tab. Figure 6. Removing the hard-drive assembly 30 1 screws (4 M2.
4 Disconnect the interposer from the hard drive. Figure 7. Removing the interposer 1 5 hard-drive assembly 2 interposer Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive.
6 Lift the hard-drive bracket out of the hard drive. Figure 8.
Replacing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
Removing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base cover.
4 Slide the wireless card out of the wireless-card slot. Figure 9.
Replacing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
Removing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default.
Figure 10.
Replacing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the battery. Procedure 1 Turn the computer over and open the display.
3 Slide the keyboard up to release it from the tabs on the palm-rest assembly. Figure 11. Removing the keyboard 4 1 tabs (5) 2 plastic scribe 3 keyboard 4 tabs (6) 5 palm-rest assembly Turn the keyboard over and place it on the palm-rest assembly.
5 Lift the latches and disconnect the keyboard cable and backlight cable from the system board. Figure 12. Removing the keyboard cable and backlight cable 6 42 1 backlight cable 2 latches (2) 3 keyboard cable 4 keyboard Lift the keyboard off the palm-rest assembly.
Replacing the keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Folding the Keyboard Cable NOTE: The cables on the keyboard are not folded when you receive a new keyboard. 1 Place the keyboard on a flat and clean surface. Figure 13.
2 Using the alignment line, gently fold the keyboard cable. CAUTION: Do not apply excess pressure while folding the cables. Figure 14.
Figure 15. Folding the keyboard cables 1 keyboard cable Post-requisites Replace the battery.
Removing the computer base WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
2 Remove the six screws (M2.5x5) that secure the computer base to the palmrest assembly. Figure 16. Removing the screws 1 screws (6 M2.5x5) 3 latch 2 optical-drive cable 3 Close the display and turn the computer over. 4 Disconnect the speaker cable from its connector on the system board. 5 Remove the screw (M2x5) that secure the computer base to the palm-rest assembly. 6 Remove the three screws (M2.5x5) that secure the computer base to the palmrest assembly. 7 Remove the eight screws (M2.
8 Remove the three screws (M2x2 big head) that secure the computer base to the palm-rest assembly. Figure 17. Removing the screws and disconnecting the speaker cable 9 1 screws (3 M2x2 big head) 2 screws (1 M2x5) 3 screws (3 M2.5x5) 4 screws (8 M2.5x8) 5 speaker cable Using your fingertips, pry up the computer base from the palm-rest assembly starting from the area around the display hinges.
10 Lift the computer base off the palm-rest assembly and slide the antenna cables through the computer base. Figure 18. Removing the computer base 11 50 1 computer base 3 antenna cables 2 tabs Follow the procedure from step 2 to step 4 in ”Removing the speakers".
12 Lift the optical-drive interposer along with the cable off the computer base. Figure 19. Removing the optical-drive interposer 1 optical-drive interposer 2 latch Figure 20.
Replacing the computer base WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Replace the optical-drive interposer on the computer base.
4 Replace the base cover. 5 Replace the optical drive. 6 Replace the battery.
Removing the optical-drive interposer WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
2 Lift the optical-drive interposer along with the cable off the computer base. Figure 21.
Replacing the optical-drive interposer WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Replace the optical-drive interposer on the computer base.
Removing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
4 Lift the speakers, along with the speaker cable, off the computer base. Figure 22.
Replacing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Using the alignment posts on the computer base, place the speakers on the computer base.
Removing the I/O board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
4 Lift the I/O board off the palm-rest assembly. Figure 23. Removing the I/O board 1 I/O board 2 screw (1 M2.
Replacing the I/O board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the heat-sink assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation.
3 Lift the heat-sink assembly off the system board. Figure 24.
Replacing the heat-sink assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.
Removing the power-button board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
3 Slide the power-button board cable out through the slot on the palm-rest assembly. Figure 25. Removing the power-button board cable 1 slot 2 power-button board cable 4 Close the display and turn the computer over. 5 Remove the screw (M2x2 big head) that secures the power-button board to the palm-rest assembly. 6 Peel off the tape from the power-button board.
7 68 Lift the power-button board at an angle along with the cable off the palm-rest assembly.
Replacing the power-button board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
3 Lift the latch and disconnect the touchpad cable from the connector on the system board. Figure 26. Removing the power-button board and touchpad cables from the system board 1 power-button board cable 3 latch 2 touchpad cable 4 Close the display panel and turn the computer over. 5 Lift the latch and disconnect the display cable from the connector on the system board.
6 Remove the screw (M2x3) that secures the system board to the palm-rest assembly. Figure 27. Removing the display cable and screw from the system board 7 72 1 screw (1 M2x3) 2 display cable 3 latch 4 system board Carefully lift the system board from the inner edge and release the ports from the slots on the palm-rest assembly.
8 Turn the system board over. Figure 28. Turning the system board over 1 system board 9 Lift the latch and disconnect the I/O-board cable from the system board. 10 Disconnect the power-adapter port cable from the system board.
11 Lift the system board off the palm-rest assembly. Figure 29.
Replacing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
Post-requisites 1 Replace the I/O board. 2 Follow the procedure from step 3 to step 8 in ”Replacing the computer base". 3 Replace the keyboard. 4 Replace the wireless card. 5 Replace the hard drive. 6 Replace the base cover. 7 Replace the optical drive. 8 Replace the battery.
Removing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
3 Note the display cable routing and remove the cable from its routing guides. Figure 30. Removing the display assembly 1 antenna cables 2 routing guides 3 system board 4 display cable 5 latch 4 Turn the computer over. 5 Open the display at an angle of 90 degrees. 6 Place the computer on the edge of the table so that the palm-rest assembly is on the table and the display assembly extends past the table edge with the display hinges facing up. 7 Remove the four screws (M2.
8 Lift the display assembly off the palm-rest assembly. Figure 31. Removing the display assembly 1 palm-rest assembly 3 display assembly 2 screws (4 M2.
Replacing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the display bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Remove the display bezel off the display back-cover. Figure 32.
Replacing the display bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the display panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Gently lift the display panel and turn it over. Figure 33. Removing the display-panel screws 1 3 screws (4 M2x2.5) 2 display panel Peel the tape adhered over the display cable.
4 5 86 Disconnect the display cable from the display-panel cable connector. 1 display panel 3 tape 2 display cable Lift the display panel away from the display back-cover.
Replacing the display panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Connect the display cable to the display-panel connector.
Removing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 Lift the display hinges off the display back-cover. Figure 34. Removing the display hinges 1 screws (6 M2.5x2.5 big head) 3 screws (4 M2.
Replacing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw holes on the display hinges with the screw holes on the display back-cover.
Removing the display cable WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
4 Note the display cable routing and remove the display cable from the display back-cover. Figure 35.
Replacing the display cable WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Route the display cable through the routing guides on the display back-cover.
Removing the display back-cover and antenna assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Figure 36.
Replacing the display back-cover and antenna assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the display back-cover on a flat surface.
Removing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 Lift the camera off the display back-cover. Figure 37.
Replacing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Using the alignment post, adhere the camera on the display back-cover.
Removing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
3 Lift the power-adapter port, along with its cable, off the palm-rest assembly. Figure 38.
Replacing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Slide the power-adapter port into position.
Removing the palm-rest assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
Figure 39.
Replacing the palm-rest assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the palm-rest assembly on a flat surface.
Flashing the BIOS You may need to flash (update) the BIOS when an update is available or when you replace the system board. Follow these steps to flash the BIOS: 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it myself.
Diagnostics Power and battery-status light/hard-drive activity light: Indicates the batterycharge status or the hard-drive activity. NOTE: Press Fn+H to toggle this light between power and battery-status light and hard-drive activity light. Hard-drive activity light Turns on when the computer reads from or writes to the hard drive. Power and battery-status light Indicates the power and battery-charge status. Solid white – Power adapter is connected and the battery has more than 5 percent charge.
Light Pattern Problem description 2,5 Invalid memory installed 2,6 System board or chipset error 2,7 LCD failure 3,1 CMOS battery failure 3,2 PCI/video card failure 3,3 Recovery image not found 3,4 Recovery image found but invalid 3,5 Power sequencing failure 3,6 Flash corruption detected by SBIOS 3,7 Time out waiting on ME to reply to HECI message The computer may emit a series of beeps during start-up if the errors or problems cannot be displayed.
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 4. Self-help resources Information about Dell products and services www.dell.com Dell Help & Support app Tips Contact Support In Windows search, type Contact Support, and press Enter. Online help for operating system www.dell.com/support/windows www.dell.
• • • • • Setting up and using your product Data backup Troubleshooting and diagnostics Factory and system restore BIOS information To locate the Me and My Dell relevant to your product, identify your product through one of the following: • • • Select Detect Product. Locate your product through the drop-down menu under View Products. Enter the Service Tag number or Product ID in the search bar. Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.
