Inspiron 15-5579 2-in-1 Service Manual Regulatory Model: P58F Regulatory Type: P58F001 April 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2017-2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Before working inside your computer........................................................................... 8 Before you begin .................................................................................................................................................................8 Safety instructions.............................................................................................................................................................. 8 Recommended tools..
Procedure............................................................................................................................................................................ 27 Post-requisites................................................................................................................................................................... 27 Chapter 13: Removing the wireless card...................................................................................... 28 Prerequisites....
Procedure............................................................................................................................................................................42 Post-requisites................................................................................................................................................................... 42 Chapter 25: Removing the power-adapter port............................................................................43 Prerequisites...........
Chapter 36: Replacing the palm-rest and keyboard assembly...................................................... 62 Procedure............................................................................................................................................................................62 Post-requisites...................................................................................................................................................................
Intel USB 3.0 xHCI.............................................................................................................................................................77 Downloading the Wi-Fi driver......................................................................................................................................... 78 Downloading the media-card reader driver.................................................................................................................
1 Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin 1. Save and close all open files and exit all open applications. 2. Shut down your computer. Click Start > Power > Shut down. NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down instructions. 3. Disconnect your computer and all attached devices from their electrical outlets. 4.
Recommended tools The procedures in this document may require the following tools: ● Philips screwdriver #1 ● Plastic scribe Screw list Table 1. Screw list Component Secured to Screw type Quantity Base cover Palm rest and keyboard assembly M2.5x7 10 Battery Palm rest and keyboard assembly M2x3 2 Display hinge Palm rest and keyboard assembly M2.5x7 2 Display hinge Display back-cover and antenna assembly M2.5x2.
Table 1. Screw list (continued) Component Secured to Screw type Quantity Touchpad bracket Palm rest and keyboard assembly M2x2.
2 After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3. Replace any media cards, discs, or any other parts that you removed before working on your computer. 4. Connect your computer and all attached devices to their electrical outlets. 5.
3 Removing the base cover NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Close the display and turn the computer over. 2. Remove the ten screws (M2.
Figure 2. Removing the base cover a. plastic scribe b. palm rest and keyboard assembly c. base cover 4. Disconnect the battery cable from the system board. NOTE: Disconnect the battery cable only when you continue to remove other components from your computer. Figure 3. Disconnecting the battery cable a.
4 Replacing the base cover NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Connect the battery to the system board, if applicable. 2.
5 Removing the battery NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure 1.
6 Replacing the battery NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the screw holes on the battery with the screw holes on the palm rest and keyboard assembly.
7 Removing the memory modules NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure 1. Lift the Mylar from to access the memory module.
Figure 6. Removing the memory modules a. memory-module slot b. securing clips (2) c.
8 Replacing the memory modules NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Lift the Mylar to access the memory-module slot. 2.
Post-requisites Replace the base cover.
9 Removing the hard drive or the solid-state drive NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
7. pull tab 4. Remove the three screws (M2x3) that secure the hard-drive assembly to the palm rest and keyboard assembly. 5. Lift the hard-drive assembly along with its cable off the palm rest and keyboard assembly. Figure 9. Removing the hard-drive assembly a. screws (3) b. hard-drive assembly c. palm rest and keyboard assembly 6. Disconnect the interposer from the hard-drive assembly. Figure 10. Disconnecting the interposer a. hard-drive assembly b. interposer 7.
8. Lift the hard drive off the hard-drive bracket. Figure 11. Removing the hard-drive bracket a. hard drive b. hard-drive bracket c. screws (4) NOTE: The following step applies if the storage device is an M.2 2280 solid-state drive. 9. Remove the M.2 2280 solid-state drive. a. Remove the screw (M2x3) that secures the M.2 solid-state drive to the hard-drive bracket. b. Slide and remove the M.2 solid-state drive from the solid-state drive slot. Figure 12. Removing the M.2 2280 solid-state drive i. M.
Figure 13. Removing the interposer i. screws (2) ii.
10 Replacing the hard drive or the solid-state drive NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
11 Removing the coin-cell battery NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default.
12 Replacing the coin-cell battery NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Adhere the coin-cell battery to the palm rest and keyboard assembly. 2.
13 Removing the wireless card NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure 1.
14 Replacing the wireless card NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it. 1.
Figure 16. Replacing the wireless card 1. 3. 5. 7. tab wireless card antenna cables (2) wireless-card bracket Post-requisites Replace the base cover. 30 Replacing the wireless card 2. notch 4. wireless-card slot 6.
15 Removing the status-light board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery. Procedure 1.
16 Replacing the status-light board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Place the status-light board into the slot on the palm rest and keyboard assembly. 2.
17 Removing the touchpad NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery. 3. Remove the status-light board. Procedure 1.
Figure 19. Removing the touchpad a. screws (4) b. palm rest and keyboard assembly c.
18 Replacing the touchpad NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Slide the touchpad into the slot on the palm rest and keyboard assembly. 2.
19 Removing the speakers NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery. Procedure 1.
5. speaker cable 7. tape 6. palm rest and keyboard assembly 6. Release the tabs on the speakers from the slots on the palm rest and keyboard assembly and lift the speakers along with the cable off the palm rest and keyboard assembly. Figure 21. Removing the speakers a. system board b. tabs (4) c.
20 Replacing the speakers NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1.
21 Removing the fan NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery. Procedure 1.
22 Replacing the fan NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the screw holes on the fan with the screw holes on the palm rest and keyboard assembly. 2.
23 Removing the heat sink NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: The heat sink may become hot during normal operation.
24 Replacing the heat sink NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.
25 Removing the power-adapter port NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery. Procedure 1.
3. palm rest and keyboard assembly 5. system board 44 Removing the power-adapter port 4.
26 Replacing the power-adapter port NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Place the power-adapter port into the slot on the palm rest and keyboard assembly. 2.
27 Removing the power and volume-buttons board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery. Procedure 1.
3. I/O board 4. routing guides 5. power and volume-buttons board 6. screw 7.
28 Replacing the power and volume-buttons board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1.
29 Removing the I/O board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery. 3. Remove the wireless card. Procedure 1.
5. coin-cell battery cable 6. power and volume-buttons board cable 4. Remove the two screws (M2x3) that secure the I/O board to the palm rest and keyboard assembly. 5. Lift the I/O board off the palm rest and keyboard assembly. Figure 27. Removing the I/O board a. screws (2) b. I/O board c.
30 Replacing the I/O board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Using the alignment posts, place the I/O board on the palm rest and keyboard assembly. 2.
31 Removing the system board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
Figure 28. Removing the system board cables 1. fan cable 2. latches (2) 3. display cable 4. touch-screen board cable 5. tape (2) 6. system board 7. I/O-board cable 5. Using the pull tab, disconnect the hard-drive cable from the system board. 6. Disconnect the power-adapter port cable and speaker cable from the system board. 7. Open the latches and disconnect the status-light board cable, keyboard cable, keyboard-backlight cable, and touchpad cable from the system board.
Figure 29. Removing the system board cables 1. hard-drive cable 2. power-adapter port cable 3. speaker cable 4. latches (4) 5. status-light board cable 6. keyboard cable 7. keyboard-backlight cable 8. touchpad cable 8. Remove the five screws (M2x2 Big Head) that secure the system board to the palm rest and keyboard assembly. 9. Lift the system board off the palm rest and keyboard assembly.
Figure 30. Removing the system board a. screws (5) b. system board c.
32 Replacing the system board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
33 Removing the display assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery. 3. Remove the wireless card. 4.
Figure 32. Removing the display assembly 58 1. display assembly 2. screws (2) 3. display hinges (2) 4. routing guide 5. antenna cables (2) 6.
34 Replacing the display assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: Place the computer on a soft and clean surface to avoid scratching the display. 1.
35 Removing the palm-rest and keyboard assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery. 3.
Figure 33. Removing the palm rest and keyboard assembly 1.
36 Replacing the palm-rest and keyboard assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the palm rest and keyboard assembly on a clean and flat surface.
37 Removing the display panel NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery. 3. Remove the display assembly.
3. Remove the camera. 4. Remove the sensor board. 5. Remove the display cable. After performing the preceding steps, we are left with the display panel. Figure 35. Display panel a.
38 Replacing the display panel NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: Place the display panel on a soft and clean surface to avoid scratching the display.
39 Removing the display cable NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery. 3. Remove the display assembly. 4.
5. Note the display cable routing and remove the display cable from the routing guides on the display-panel assembly. 6. Peel off the tape that secures the display cable from the display-panel assembly. 7. Lift the display cable off the display-panel assembly. Figure 37. Removing the display cable 1. tape 2. display-panel assembly 3. latch 4. display cable 5.
40 Replacing the display cable NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Adhere the tape that secures the display cable to the display-panel assembly. 2.
41 Removing the display back-cover and antenna assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery. 3.
42 Replacing the display back-cover and antenna assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the display back-cover and antenna assembly on a flat surface.
43 Removing the camera NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery. 3. Remove the display assembly. 4.
Figure 39. Removing the camera 72 1. camera module 2. plastic scribe 3. display cable 4.
44 Replacing the camera NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Connect the display cable to the camera module. 2.
45 Removing the sensor board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery. 3. Remove the display assembly. 4.
3. sensor-board cable 4. screw 5. sensor board 6.
46 Replacing the sensor board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1.
47 Downloading drivers Downloading the audio driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click or tap Drivers & downloads > Find it myself. 5. Scroll down the page and expand Audio. 6. Click or tap Download to download the audio driver for your computer. 7.
Downloading the Wi-Fi driver 1. Turn on the computer. 2. Go to www.dell.com/support. 3. Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click or tap Drivers & downloads > Find it myself. 5. Scroll down the page and expand Network. 6. Click or tap Download to download the Wi-Fi driver for your computer. 7.
6. Click Download to download the network driver for your computer. 7. Save the file, and after the download is complete, navigate to the folder where you saved the network driver file. 8. Double-click the network driver file icon and follow the instructions on screen.
48 System setup NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. Boot Sequence Boot sequence enables you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self-Test (POST), when the Dell logo appears, you can: ● Access System Setup by pressing F2 key ● Bring up the one-time boot menu by pressing F12 key.
● Get information about the hardware installed in your computer, such as the amount of RAM and the size of the hard drive. ● Change the system configuration information. ● Set or change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling base devices. Entering BIOS setup program 1. Turn on (or restart) your computer. 2. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately.
Table 3. System setup options—System information menu (continued) General-System Information Processor L3 Cache Displays the processor L3 Cache size. HT Capable Displays whether the processor is HyperThreading (HT) capable. 64-Bit Technology Displays whether 64-bit technology is used. Device Information SATA-0 Displays the SATA-0 device information of the computer. SATA-2 Displays the SATA-2 device information of the computer. M.2 PCIe SSD-0 Displays the M.2 PCIe SSD information of the computer.
Table 4. System setup options—System Configuration menu (continued) System Configuration Keyboard Backlight with AC Enable or disable the keyboard backlight. Miscellaneous Devices Enable or disable various onboard devices. Enable Camera Enable or disable the camera. Enable Secure Digital (SD) Card Enable or disable the SD card. Table 5. System setup options—Video menu Video LCD Brightness Set the panel brightness independently for Battery and AC power. Table 6.
Table 8. System setup options—Intel Software Guard Extensions menu (continued) Intel Software Guard Extensions Default: Enabled. NOTE: If enabled, the processor clock speed and core voltage are adjusted dynamically based on the processor load. C-States Control Enable or disable additional processor sleep states. Default: Enabled. Intel TurboBoost Enable or disable Intel TurboBoost mode of the processor. Default: Enabled. HyperThread control Enable or disable HyperThreading in the processor.
Table 10. System setup options—Wireless menu Wireless Wireless Switch Determine which wireless devices can be controlled by the Wireless Switch. Wireless Device Enable Enable or disable internal wireless devices. Table 11. System setup options—Maintenance menu Maintenance Service Tag Display the system’s Service Tag. Asset Tag Create a system Asset Tag. BIOS Downgrade Control flashing of the system firmware to previous revisions.
1. In the System BIOS or System Setup screen, select Security and press Enter. The Security screen is displayed. 2. Select System/Admin Password and create a password in the Enter the new password field. Use the following guidelines to assign the system password: ● A password can have up to 32 characters. ● The password can contain the numbers 0 through 9. ● Only lower case letters are valid, upper case letters are not allowed.
49 Troubleshooting Flashing the BIOS You may need to flash (update) the BIOS when an update is available or when you replace the system board. Follow these steps to flash the BIOS: 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Drivers & downloads > Find it myself. 5.
Running the ePSA Diagnostics Invoke diagnostics boot by either of the methods that are suggested below: 1. Power on the computer. 2. As the computer boots, press the F12 key when the Dell logo is displayed. 3. In the boot menu screen, use Up/Down arrow key to select the Diagnostics option and then press Enter. NOTE: The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The diagnostics starts running the tests on all the detected devices. 4.
Table 15. Diagnostics (continued) Light pattern Problem description 2,6 System board or chipset error 2,7 LCD failure 3,1 CMOS battery failure 3,2 PCI or video card or chip failure 3,3 Recovery image not found 3,4 Recovery image found but invalid Camera status light: Indicates whether the camera is in use. ● Solid white — Camera is in use. ● Off — Camera is not in use. Caps Lock status light: Indicates whether Caps Lock is enabled or disabled. ● Solid white — Caps Lock enabled.
50 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 16. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell Tips Contact Support In Windows search, type Contact Support, and press Enter. Online help for operating system www.dell.com/support/windows www.dell.
