Setup Guide

Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 23. Self-help resources
Information about Dell products and services www.dell.com
Dell Help & Support app
Get started app
Accessing help In Windows search, type Help and Support, and press
Enter.
Online help for operating system www.dell.com/support/windows
www.dell.com/support/linux
Troubleshooting information, user manuals, setup instructions,
product specifications, technical help blogs, drivers, software
updates, and so on.
www.dell.com/support
Dell knowledge base articles for a variety of computer
concerns.
1. Go to www.dell.com/support.
2. At the top-right corner, type the subject or keyword in the
Search box.
3. Click Search to retrieve the related articles.
Learn and know the following information about your product:
● Product specifications
● Operating system
● Setting up and using your product
● Data backup
● Troubleshooting and diagnostics
● Factory and system restore
● BIOS information
See Me and My Dell at www.dell.com/support/manuals.
To locate the Me and My Dell relevant to your product,
identify your product through one of the following:
● Select Detect Product.
● Locate your product through the drop-down menu under
View Products.
● Enter the Service Tag number or Product ID into the
search bar.
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country and product, and some services may not be available in your country.
NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing
slip, bill, or Dell product catalog.
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Getting help and contacting Dell 19