Service Manual

Testing memory using ePSA....................................................................128
Processors......................................................................................................128
Identifying the processors in Windows...................................................129
Checking the processor usage in the task manager..............................129
Operating System.......................................................................................... 130
Service Tag location...................................................................................... 130
Device drivers................................................................................................ 130
Intel Dynamic Platform and Thermal Framework.................................. 130
Intel Chipset Software Installation Utility................................................130
Intel HD Graphics 520 driver................................................................... 131
Intel Serial IO driver.................................................................................. 131
Intel Trusted Execution Engine Interface................................................133
Intel Virtual Button driver.........................................................................134
Intel Wireless 3165 Wi-Fi and Bluetooth drivers.....................................135
BIOS overview................................................................................................136
Entering the BIOS setup program........................................................... 136
Boot menu............................................................................................... 136
Boot menu enhancements......................................................................136
Timing key sequences............................................................................. 136
System diagnostic lights........................................................ 138
Getting help and contacting Dell.........................................140
Self-help resources....................................................................................... 140
Contacting Dell.............................................................................................. 141
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