Inspiron 15 7000 Gaming Service Manual Computer Model: Inspiron 15-7577 Regulatory Model: P72F Regulatory Type: P72F001
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2017-2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Before working inside your computer...........................12 Before you begin .................................................................................... 12 Safety instructions.................................................................................. 12 Recommended tools............................................................................... 13 Screw list................................................................................................
Replacing the memory modules...................................25 Procedure...............................................................................................25 Post-requisites....................................................................................... 25 Removing the solid-state drive.................................... 26 Prerequisites...........................................................................................26 Procedure..............................................
Replacing the wireless card......................................... 39 Procedure...............................................................................................39 Post-requisites....................................................................................... 40 Removing the rear cover..............................................41 Prerequisites........................................................................................... 41 Procedure.....................................
Replacing the speakers............................................... 58 Procedure.............................................................................................. 58 Post-requisites....................................................................................... 58 Removing the system board........................................ 59 Prerequisites.......................................................................................... 59 Procedure........................................
Replacing the fans....................................................... 77 Procedure............................................................................................... 77 Post-requisites........................................................................................77 Removing the power-button board.............................. 78 Prerequisites...........................................................................................78 Procedure.......................................
Replacing the display assembly....................................91 Procedure............................................................................................... 91 Post-requisites........................................................................................ 91 Removing the palm rest...............................................92 Prerequisites...........................................................................................92 Procedure.......................................
Replacing the display hinges...................................... 107 Procedure............................................................................................. 107 Post-requisites...................................................................................... 107 Removing the display panel........................................108 Prerequisites......................................................................................... 108 Procedure.........................................
Replacing the display back-cover and antenna assembly....................................................................120 Procedure............................................................................................. 120 Post-requisites......................................................................................120 Downloading drivers................................................... 121 Downloading the audio driver................................................................
Running the ePSA Diagnostics........................................................138 System diagnostic lights....................................................................... 139 Flea power release................................................................................. 141 Wi-Fi power cycle.................................................................................. 141 Dell Power Manager (DPM V3.0)..........................................................
Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin 1 Save and close all open files and exit all open applications. 2 Shut down your computer. Click Start → Power → Shut down. NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down instructions. 3 Disconnect your computer and all attached devices from their electrical outlets.
CAUTION: To avoid damaging the components and cards, handle them by their edges, and avoid touching pins and contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.
Screw list Table 1. Screw list Component Secured to Screw type Quantity Screw image Battery Computer base M2.5x6 3 Solid-state drive Computer base M3x3 1 Hard-drive assembly Computer base M2.5x3+3 4 Hard-drive bracket Hard drive M3x3 4 Wireless card Wireless card bracket and system board M2x3 1 Rear cover Computer base M2x2 4 Display-cable bracket Computer base M2x3 1 Computer base Palm-rest assembly M2.
Component Secured to Screw type Quantity Screw image Status-light board Computer base M2x3 1 Power-button board Palm-rest assembly M2x3 2 Power-adapter port bracket Computer base M2.5x5 2 Fingerprint-reader board bracket Palm-rest assembly M2x2 2 USB Type-C port bracket System board M2.5x5 2 System board Computer base M2.5x5 3 Keyboard bracket Palm-rest assembly M1.6x2.2 30 Heat-sink assembly System board M2x3 6 Display assembly Palm-rest assembly 2 M2.
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, or cables you removed before working on your computer. 3 Replace any media cards, discs, or any other parts that you removed before working on your computer. 4 Connect your computer and all attached devices to their electrical outlets.
Removing the base cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Loosen the captive screw that secures the base cover to the computer base.
4 18 Disconnect the battery cable from the system board.
Replacing the base cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Connect the battery cable to the system board.
Removing the battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure 1 20 Remove the three screws (M2.
2 Lift the battery at an angle off the computer base. 3 Turn the computer over, open the display, and press and hold the power button for five seconds to ground the system board.
Replacing the battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.
Procedure 1 Locate the memory module on the system board. NOTE: Depending on the configuration ordered, the computer may have up to two memory modules. 2 Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up. 3 Remove the memory module from the memory-module slot.
Replacing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the notch on the memory module with the tab on the memory-module slot.
Removing the solid-state drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
3 Peel the solid-state drive shield off the solid-state drive.
Replacing the solid-state drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
4 Replace the screw (M3x3) that secures the solid-state drive to the computer base. Post-requisites Replace the base cover.
Removing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
4 Lift the hard-drive assembly, along with its cable, off the computer base. 5 Disconnect the interposer from the hard-drive assembly. 6 Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive.
7 32 Lift the hard-drive bracket off the hard drive.
Replacing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
Removing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default.
2 Peel off the coin-cell battery from the battery socket on the computer base.
Replacing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Adhere the coin-cell battery into the battery socket on the computer base.
Removing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure 1 Locate the wireless card on the system board.
2 Remove the screw (M2x3) that secures the wireless-card bracket to the wireless card and system board. 3 Remove the wireless-card bracket from the wireless card. 4 Disconnect the antenna cables from the wireless card. 5 Slide and remove the wireless card from the wireless-card slot.
Replacing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
4 Replace the screw (M2x3) that secures the wireless-card bracket to the wireless card and system board. Post-requisites Replace the base cover.
Removing the rear cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.
3 42 Remove the rear cover from the computer base.
Replacing the rear cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the computer base WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the rear cover.
7 Remove the display cable from the routing guides on the computer base and peel the display cable off the computer base. 8 Open the latch and disconnect the power-button board cable from the system board. 9 Open the latch and disconnect the keyboard-backlight cable from the system board. 10 Open the latch and disconnect the touchpad cable from the system board. 11 Peel off the tape that secures the keyboard cable to the system board.
12 Open the latch and disconnect the keyboard cable from the system board. 13 Remove the 19 screws (M2.5x6) that secure the computer base to the palmrest assembly.
14 Remove the four screws (M2x3) that secure the computer base to the palmrest assembly. 15 Turn the computer over and open the display. 16 Using a plastic scribe, release the tabs on palm-rest assembly from the slots on the computer base.
17 48 Lift the palm-rest assembly, along with the display assembly, off the computer base.
18 After performing all the above steps, you are left with the computer-base assembly. 19 Remove the coin-cell battery. 20 Remove the status-light board. 21 Remove the speakers. 22 Remove the system board.
23 Remove the power-adapter port.
Replacing the computer base WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Replace the speakers. 2 Replace the status-light board.
17 Align and place the display-cable bracket on the computer base. 18 Replace the screw (M2x3) that secures the display-cable bracket to the computer base. 19 Route the antenna cables through the routing guides on the computer base. 20 Adhere the camera cable to the computer base. 21 Connect the camera cable to the system board. Post-requisites 1 Replace the wireless card. 2 Replace the rear cover. 3 Replace the battery. 4 Replace the base cover.
Removing the status-light board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the rear cover.
3 54 Lift the status-light board off the computer base.
Replacing the status-light board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the rear cover.
6 Lift the left speaker off the computer base.
Replacing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure NOTE: The rubber grommets may get pushed out while replacing the speaker.
Removing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
5 Disconnect the power-adapter port cable from the system board. 6 Turn the computer base over. 7 Remove the two screws (M2.5x5) that secure the power-adapter port bracket to the computer base. 8 Lift the power-adapter port bracket off the computer base. 9 Remove the two screws (M2.5x5) that secure the USB Type-C port bracket to the system board. 10 Lift the USB Type-C port bracket off the system board.
11 Disconnect the speaker cable from the system board. 12 Remove the four screws (M2x3) that secure the fans to the system board. 13 Remove the three screws (M2.5x5) that secure the system board to the computer base.
14 Gently release the ports on the system board from the slots on the computer base and lift the system board off the computer base. 15 Turn the system board over.
16 Follow the procedure from step 5 to step 6 in Removing the heat sink.
Replacing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
13 Slide the status-light board cable into the connector on the system board and close the latch to secure the cable. 14 Slide the hard-drive cable into the connector on the system board and close the latch to secure the cable. 15 Connect the coin-cell battery to the system board. Post-requisites 1 Follow the procedure from step 5 to step 21 in Replacing the computer base. 2 Replace the rear cover. 3 Replace the battery. 4 Replace the base cover.
Removing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the rear cover.
Procedure Lift the power-adapter port, along with its cable, off the computer base.
Replacing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the power-adapter port into the slot on the computer base.
Removing the heat sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation.
2 Disconnect the right-fan cable from the system board. 3 Follow the procedure from step 4 to step 6 in “Removing the fans”. 4 Turn the system board over. 5 In sequential order (indicated on the heat-sink assembly), remove the six screws (M2x3) that secure the heat sink assembly to the system board.
6 Lift the heat sink assembly off the system board.
Replacing the heat sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.
8 Replace the base cover.
Removing the fans WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the rear cover.
Procedure 1 Remove the five screws (M2x1.4) that secure the fans to the heat sink. 2 Turn the computer base over. 3 Disconnect the left-fan cable and right-fan cable from the system board. 4 Peel the tapes that secure the fans to the heat sink.
5 Remove the four screws (M2x3) that secure the fan to the system board. 6 Lift the fans off the heat sink.
Replacing the fans WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align and place the fans on the heat sink.
Removing the power-button board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the rear cover.
4 Lift the power-button board, along with the cable, off the palm-rest assembly.
Replacing the power-button board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the fingerprint-reader board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the rear cover.
3 82 Lift the fingerprint-reader board off the palm-rest assembly.
Replacing the fingerprint-reader board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the fingerprint reader daughter-board on the palm-rest assembly.
Removing the touchpad WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the rear cover.
2 Slide and lift the touchpad, along with the cable, at an angle off the palm-rest assembly.
Replacing the touchpad WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Slide the touchpad under the touchpad bracket.
Removing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the rear cover.
2 88 Open the display hinges at an angle of 90 degrees.
3 Lift the palm-rest assembly off the display assembly.
4 90 After performing the above steps, you will be left with the display assembly.
Replacing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Place the palm-rest assembly on the display assembly.
Removing the palm rest WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the rear cover.
Replacing the palm rest WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the palm rest on a flat surface. Post-requisites 1 Replace the keyboard.
Removing the keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the rear cover.
3 Peel the tape that secures the keyboard bracket to the palm-rest assembly. 4 Remove the 30 screws (M1.6x2.2) that secure the keyboard bracket to the palm-rest assembly.
5 Lift the keyboard bracket off the palm-rest assembly.
6 98 Lift the keyboard, along with the cables, off the palm-rest assembly.
Replacing the keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Folding the keyboard cables CAUTION: Do not apply excess pressure while folding the cables. The cables on the keyboard are not folded when you receive a replacement keyboard. Follow these instructions to fold the cables on the replacement keyboard the same way they are folded on the old keyboard. NOTE: Keyboard-backlight cable is present only on a backlit-keyboard. 1 100 Note the position to fold the new keyboard cable.
2 Gently fold the keyboard cable with the end aligned at the fold line as shown in the image. Once folded correctly, the right edge of the keyboard cable should be lined up next to the line indicated on the palm-rest assembly.
Removing the display bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the rear cover.
3 Lift the display bezel off the display assembly.
Replacing the display bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the rear cover.
2 106 Lift the display hinges off the display back-cover.
Replacing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw holes on the display hinges with the screw holes on the display back-cover.
Removing the display panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the rear cover.
2 Gently lift the display panel and turn it over. 3 Peel off the tape that secures the display cable to the display panel. 4 Open the latch and disconnect the display cable from the display panel.
5 110 Lift the display panel away from the display back-cover.
Replacing the display panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the display cable WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the rear cover.
2 Lift the display cable off the display back-cover and antenna assembly.
Replacing the display cable WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align and place the display cable on the display back-cover and antenna assembly.
Removing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the rear cover.
3 116 Peel off the camera from the display back-cover and antenna assembly.
Replacing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the display back-cover and antenna assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery.
3 After performing the above steps, we are left with the display back-cover and antenna assembly.
Replacing the display back-cover and antenna assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Downloading drivers Downloading the audio driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click or tap Drivers & downloads → Find it myself. 5 Scroll down the page and expand Audio. 6 Click or tap Download to download the audio driver for your computer.
Downloading the USB 3.0 driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click or tap Product support enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click or tap Drivers & downloads → Find it myself. 5 Scroll down the page and expand Chipset. 6 Click or tap Download to download the USB 3.0 driver for your computer.
2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it myself. 5 Scroll down the page, and expand Chipset. 6 Click Download to download the media-card reader driver for your computer. 7 After the download is complete, navigate to the folder where you saved the card reader driver file.
4 Click or tap Drivers & downloads → Find it myself. 5 Scroll down the page and expand Chipset. 6 Click or tap Download to download the chipset driver for your computer. 7 After the download is complete, navigate to the folder where you saved the chipset driver file. 8 Double-click or double-tap the chipset driver file icon and follow the instructions on the screen. Downloading the network driver 1 Turn on your computer. 2 Go to www.dell.com/support.
System setup NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. Boot Sequence Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive).
Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Enter Selects a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. Tab Moves to the next focus area. NOTE: For the standard graphics browser only. Esc Moves to the previous page until you view the main screen.
2 During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2. If you press F2 before the F2 prompt, this keystroke is lost. If you wait too long and the operating system logo appears, continue to wait until you see the desktop. Then, turn off your computer and try again.
General-System Information Processor Information Processor Type Displays the processor type. Core Count Displays the number of cores on the processor. Processor ID Displays the processor identification code. Current Clock Speed Displays the current processor clock speed. Minimum Clock Speed Displays the minimum processor clock speed. Maximum Clock Speed Displays the maximum processor clock speed. Processor L2 Cache Displays the processor L2 Cache size.
General-System Information Wi-Fi Device Displays the wireless device information of the computer. Bluetooth Device Displays the bluetooth device information of the computer. Battery Information Displays the battery health information. Boot Sequence Boot Sequence Displays the boot sequence. Boot List Option Displays the available boot options. Advanced Boot Options Enable Legacy Option ROMs Enable or disable the Legacy Option ROMs. Enable UEFI Network Stack Enable or disable UEFI Network Stack.
System Configuration Enable External USB Port Enable or disable booting from USB mass storage devices connected to external USB port. USB PowerShare Enable or disable charging external devices through the USB PowerShare port. Audio Enable or disable the integrated audio controller. Keyboard Illumination Configure the operating mode of the keyboard illumination feature. Keyboard Backlight with AC Enable or disable the keyboard backlight.
Security Non-Admin Setup Changes Determines whether changes to the setup option are permitted when an administrator password is set. UEFI Capsule Firmware Updates Enable or disable BIOS updates through UEFI capsule update packages. PTT Security Enable or disable Platform Trust Technology (PTT) visibility to the operating system. Computrace(R) Enable or disable the BIOS module interface of the optional Computrace(R) Service from Absolute Software.
Intel Software Guard Extensions Intel SpeedStep Enable or disable Intel Speedstep Technology. Default: Enabled. NOTE: If enabled, the processor clock speed and core voltage are adjusted dynamically based on the processor load. C-States Control Enable or disable additional processor sleep states. Default: Enabled. Intel TurboBoost Enable or disable Intel TurboBoost mode of the processor. Default: Enabled. HyperThread control Enable or disable HyperThreading in the processor. Default: Enabled.
Intel Software Guard Extensions Default: Enabled. Numlock Enable Enable or disable Numlock. Default: Enable Numlock. Fn Lock Options Enable or disable the Fn lock mode. Fastboot Enable to set the speed of the boot process. Default: Thorough. Extend BIOS POST Time Configure additional pre-boot delay. Pull Screen Logo Enable or disable to display full screen logo. Warnings and Errors Select an action on encountering a warning or error. Table 10.
Maintenance BIOS Downgrade Control flashing of the system firmware to previous revisions. Data Wipe Enable to securely erase data from all internal storage devices. BIOS Recovery Enable the user to recover from certain corrupted BIOS conditions from a recovery file on the user primary hard drive or an external USB key. Table 13. System setup options—System Logs menu System Logs BIOS Events Display BIOS events. Thermal Events Display Thermal events. Power Events Display Power events. Table 14.
You can create a system password and a setup password to secure your computer. CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended. NOTE: System and setup password feature is disabled. Assigning a system password and setup password You can assign a new System Password only when the status is in Not Set.
To enter the System Setup, press F2 immediately after a power-on or reboot. 1 In the System BIOS or System Setup screen, select System Security and press Enter. The System Security screen is displayed. 2 In the System Security screen, verify that Password Status is Unlocked. 3 Select System Password, alter or delete the existing system password and press Enter or Tab. 4 Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
Troubleshooting Flashing the BIOS You may need to flash (update) the BIOS when an update is available or when you replace the system board. Follow these steps to flash the BIOS: 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it myself.
8 The BIOS Update Utility appears. Follow the instructions on the screen to complete the BIOS update. Enhanced Pre-Boot System Assessment (ePSA) diagnostics CAUTION: Use the ePSA diagnostics to test only your computer. Using this program with other computers may cause invalid results or error messages. The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally.
5 If there are any issues, error codes are displayed. Note the error code and validation number and contact Dell. To run a diagnostic test on a specific device 1 Press Esc and click Yes to stop the diagnostic test. 2 Select the device from the left pane and click Run Tests. 3 If there are any issues, error codes are displayed. Note the error code and validation number and contact Dell.
The following table shows different light patterns and describes what they indicate. Table 16.
Flea power release Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed. The following procedure provides the instructions on how to conduct flea power release: 1 Turn off your computer. 2 Remove the base cover. 3 Press and hold the power button for 15 seconds to drain the flea power. 4 Replace the base cover. 5 Turn on your computer.
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 17. Self-help resources Information about Dell products and services www.dell.com Dell Help & Support app Tips Contact Support In Windows search, type Contact Support, and press Enter. Online help for operating system www.dell.com/support/windows www.dell.
• • • • • Setting up and using your product Data backup Troubleshooting and diagnostics Factory and system restore BIOS information To locate the Me and My Dell relevant to your product, identify your product through one of the following: • • • Select Detect Product. Locate your product through the drop-down menu under View Products. Enter the Service Tag number or Product ID in the search bar. Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.
