Setup Guide

4
Contents
Solving Problems . . . . . . . . . . . . . . . 54
Beep Codes. . . . . . . . . . . . . . . . . . . . . . . .54
Network Problems . . . . . . . . . . . . . . . . . . 55
Power Problems . . . . . . . . . . . . . . . . . . . .56
Memory Problems . . . . . . . . . . . . . . . . . .58
Lockups and Software Problems. . . . . . .58
Using Support Tools . . . . . . . . . . . . . 62
Dell Support Center . . . . . . . . . . . . . . . . .62
My Dell Downloads . . . . . . . . . . . . . . . . .63
Hardware Troubleshooter . . . . . . . . . . . .64
Dell Diagnostics . . . . . . . . . . . . . . . . . . . .64
Restoring Your Operating
System . . . . . . . . . . . . . . . . . . . . . . . . 66
System Restore. . . . . . . . . . . . . . . . . . . . . 67
Dell DataSafe Local Backup. . . . . . . . . . .68
System Recovery Media . . . . . . . . . . . . . . 71
Dell Factory Image Restore . . . . . . . . . . . 72
Getting Help. . . . . . . . . . . . . . . . . . . . 74
Technical Support and Customer
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
DellConnect . . . . . . . . . . . . . . . . . . . . . . . 75
Online Services. . . . . . . . . . . . . . . . . . . . . 76
Automated Order-Status Service . . . . . . 77
Product Information. . . . . . . . . . . . . . . . . 77
Returning Items for Repair Under
Warranty or for Credit . . . . . . . . . . . . . . .78
Before You Call. . . . . . . . . . . . . . . . . . . . .80
Contacting Dell. . . . . . . . . . . . . . . . . . . . .82
Finding More Information and
Resources . . . . . . . . . . . . . . . . . . . . . . 84
Specifications . . . . . . . . . . . . . . . . . . 86
Appendix. . . . . . . . . . . . . . . . . . . . . . . 93
Information for NOM, or Official
Mexican Standard (Only for Mexico). . . .93
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 94