Laptop User Manual

104 Troubleshooting
Dell Support Center
The Dell Support Center provides service, support and system-specific
information. To obtain detailed information about Dell Support Center and
the available support tools, go to the Consumer Services Home Page at
www.dell.com/services.
Systems purchased on June 26, 2007 and later are pre-installed with
Dell Support Center.
Systems purchased prior to June 26, 2007 can obtain Dell Support Center by
downloading the program from www.support.dell.com/dellsupportcenter.
Click on the desktop icon to run the application and to access:
• Self-help tools such as, Dell Support, PC CheckUp, and Network Assistant
• Dell support contact information such as, E-mail, Chat and Phone
Numbers
• Resources that are specific to your systems Drivers & Downloads,
Upgrades and System Information
• Other support and service resources such as, DellConnect
The top of the Dell Support Center home page displays your system’s model
number along with its service tag, express service code, and warranty
expiration details. When permissions are given to Dell to use your service tag,
additional details about your system, such as available memory, disk space,
installed hardware, network addresses and modem, installed security software,
and much more are provided. In addition, using your service tag, Dell can link
you to the most relevant Dell.com web pages for information about your
warranty, ordering accessories and details about installing recommended
drivers and downloads.
Dell Support 3
Dell Support 3 is customized for your computing environment. This utility
provides self-support information, software updates, and health scans for your
computer. Use this utility to do the following:
• Check your computing environment
• View the Dell Support 3 settings
• Access the Dell Support 3 help file