Laptop User Manual

108 Troubleshooting
DISC — See "Using the Sleep Power State" on page 51 for information on
Sleep state.
CHANGE THE WRITE SPEED TO A SLOWER RATE — See the help files for your
CD, DVD, or BD creation software.
The drive tray cannot eject
1 Ensure that the computer is shut down.
2 Straighten a paper clip and insert one end into the eject hole at the front
of the drive, then push firmly until the tray is partially ejected.
3 Gently pull out the tray until it stops.
The drive makes an unfamiliar scraping or grinding sound
• Ensure that the sound is not caused by the program that is running.
• Ensure that the disc is inserted properly.
Hard drive problems
ALLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard drive may
prevent the operating system from starting. Try allowing the computer to
return to room temperature before turning it on.
RUN CHECK DISK —
1 Click Start → Computer .
2 Right-click Local Disk (C:) .
3 Click Properties → Tools → Check Now .
NOTE: The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to continue the desired action.
4 Click to check Scan for and attempt recovery of bad sectors , and then
click
Start .