Laptop User Manual

116 Troubleshooting
IEEE 1394 Device Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
E
NSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS —
1 Click Start → Control Panel → System and Maintenance → Device
Manager
.
NOTE: The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to continue the desired action.
If your IEEE 1394 device is listed, Windows recognizes the device.
IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE — Contact
Dell or the IEEE 1394 device manufacturer
(see "Contacting Dell" on page 177).
I
F YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL —
Contact Dell or the IEEE 1394 device manufacturer
(see "Contacting Dell" on
page 177).
Ensure that the IEEE 1394 device is properly inserted into the connector.
Keyboard Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
Fill out the "Diagnostics Checklist" on page 176 as you perform the various
checks.
NOTE: Use the integrated keyboard when running the Dell Diagnostics or the
system setup program. When you attach an external keyboard, the integrated
keyboard remains fully functional.
External keyboard problems
NOTE: When you attach an external keyboard, the integrated keyboard remains
fully functional.
C
HECK THE KEYBOARD CABLE — Shut down the computer, disconnect the
keyboard cable and check it for damage, and then firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect the
keyboard directly to the computer.