Users Guide

Absolute 59
Software and Applications
Absolute
Absolute provides persistent endpoint security and data risk management
solutions for computers, tablets, and smartphones.
Persistence technology allows you to consistently assess risk, secure the
lifecycle of each device, and preemptively respond to security incidents.
NOTE: Persistence technology may not be supported on all computers.
Getting Help on Absolute
Dell provides help on persistence technology through Absolute Software.
You can contact Absolute Software for help on installation, configuration,
usage, andtroubleshooting.
To contact Absolute Software see the Absolute Software website at
www.absolute.com or send an email to techsupport@absolute.com.
My Dell Downloads
My Dell Downloads is a software repository that allows you to download
and install software that was pre-installed on your computer but did not
receive the media for.
NOTE: My Dell Downloads may not be available in all regions.
NOTE: You must register to access My Dell Downloads.
My Dell Downloads allows you to:
View software originally shipped with your computer.
Download and install entitled software.
Change your My Dell Downloads account password.
To register and use My Dell Downloads:
1. Go to smartsource.dell.com/Web/Welcome.aspx.
2. Follow the instructions on the screen to register your computer.
3. Reinstall the software or create a backup media for future use.