Inspiron 22 3000 Service Manual Computer Model: Inspiron 22–3264 Regulatory Model: W17B Regulatory Type: W17B003
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents Before working inside your computer.....................................9 Before you begin ...............................................................................................9 Safety instructions............................................................................................10 Recommended tools........................................................................................11 Screw list...................................................................................
Replacing the optical drive......................................................26 Prerequisites.....................................................................................................26 Procedure........................................................................................................ 26 Removing the optical drive..................................................... 29 Procedure.....................................................................................................
Removing the wireless card.................................................... 42 Prerequisites.....................................................................................................42 Procedure........................................................................................................ 42 Replacing the wireless card.................................................... 44 Procedure.......................................................................................................
Removing the coin-cell battery..............................................58 Prerequisites.....................................................................................................58 Procedure........................................................................................................ 58 Replacing the coin-cell battery..............................................60 Procedure........................................................................................................
Removing the system board....................................................70 Prerequisites.....................................................................................................70 Procedure........................................................................................................ 70 Replacing the system board.................................................... 73 Procedure.........................................................................................................
BIOS setup program..................................................................87 BIOS Overview................................................................................................. 87 Entering BIOS setup program......................................................................... 87 Clearing forgotten passwords.........................................................................87 Prerequisites..........................................................................................
Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin 1 Save and close all open files and exit all open applications. 2 Shut down your computer. The shut-down instruction varies depending on the operating system installed on your computer. – Windows 10: Click Start → Power → Shut down. – Windows 8.1: On the Start screen, click the power icon down. → Shut – Windows 7: Click Start → Shut down.
Safety instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels.
Recommended tools The procedures in this document may require the following tools: • Phillips screwdriver • Plastic scribe Screw list Component Secured to Screw type Quantity Easel Stand Back cover M4X8 2 Pedestal Stand Back cover M4X8 4 Optical-drive bracket Display-assembly base M3X5 1 Optical-drive bracket Optical drive M2X2.
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, or cables you removed before working on your computer. 3 Replace any media cards, discs, or any other parts that you removed before working on your computer. 4 Connect your computer and all attached devices to their electrical outlets.
Technical overview WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
11 system board 12 coin-cell battery 13 speakers (2) 14 VESA-mount bracket System-board components 1 wireless-card slot (NGFF_WI-FI) 2 memory-module slots (2) 3 camera-cable connector (WEBCAM) CMOS clear jumper (RTCRST) 14 4
5 Password clear jumper (PSWD) 6 speaker-cable connector (SPEAKER) 7 coin-cell battery 8 touch-screen board cable connector (TOUCH) 9 control-buttons board cable connector 10 display-panel power cable connector (PWRCN1) 11 display-cable connector 12 hard-drive data cable connector (SATA HDD) 13 optical-drive cable connector (SATA ODD) 14 hard-drive and optical-drive power cable connector (SATAP1) 15 fan-cable connector (FAN_CPU) 15
Removing the stand WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Easel stand 1 Using a plastic scribe, pry the stand cover off the back cover.
4 Slide and remove the stand from the back cover.
Pedestal stand 1 2 18 Using a plastic scribe, pry the stand cover off the back cover. 1 stand cover 3 back cover 2 plastic scribe Remove the screws that secure the stand bracket to the back cover.
3 Lift the handle and slide it out from the back cover. 1 screws (4) 2 stand bracket 3 back cover 4 pedestal stand Procedure to remove stand riser from stand base 1 Lift the screw handle on the stand base.
2 20 Using the screw handle, loosen the captive thumbscrew that secures the stand base to the stand riser.
3 Slide the stand base off the stand riser.
Replacing the stand WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Easel stand 1 Insert the tabs on the stand bracket into the slots on the back cover.
Removing the back cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the stand.
3 Lift the back cover off the display-assembly base.
Replacing the back cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Replacing the optical drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back cover.
3 Lift the optical-drive bracket from the display-assembly base. 1 screw 3 optical-drive cable 2 optical drive 4 Carefully pull the optical-drive bezel and remove it from the optical drive. 5 Remove the screws that secure the optical-drive bracket to the optical drive.
6 Remove the optical-drive bracket from the optical drive. NOTE: Note the orientation of the optical-drive bracket so that you can replace it correctly.
Removing the optical drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the optical-drive bracket with the screw holes on the optical drive.
Removing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
4 5 Lift the hard-drive assembly off the display-assembly base. 1 display-assembly base 2 screw 3 hard-drive assembly 4 hard-drive cable Remove the screws that secure the hard-drive bracket to the hard drive.
6 32 Remove the hard drive from the hard-drive bracket.
Replacing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
Removing the system-board shield WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back cover.
2 Lift the system-board shield off the display-assembly base.
Replacing the system-board shield WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Removing the memory module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back cover. 3 Remove the system-board shield.
2 38 Slide and remove the memory module from the memory-module slot.
Replacing the memory module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the notch on the memory module with the tab on the memorymodule slot.
2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. 1 memory module 2 notch 3 memory-module slot 4 tab Post-requisites 1 40 Replace the system-board shield.
2 Replace the back cover. 3 Replace the stand.
Removing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back cover. 3 Remove the system-board shield.
4 Slide the wireless card out of the wireless-card slot.
Replacing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the notch on the wireless card with the tab on the wireless-card slot.
5 Replace the screw that secures the wireless-card bracket and the wireless card to the system board. 1 tab 2 notch 3 wireless card 4 wireless-card slot 5 antenna cables 6 wireless-card bracket 7 screw Post-requisites 1 Replace the system-board shield. 2 Replace the back cover.
3 46 Replace the stand.
Removing the control-buttons board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back cover.
3 48 Open the latch and disconnect the control-buttons board cable from the control-buttons board.
Replacing the control-buttons board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Removing the microphone WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back cover.
2 Disconnect the microphone cable from the microphone module.
Replacing the microphone WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Connect the microphone cable to the microphone module.
Removing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: This chapter is applicable only for systems with a touch screen display.
2 54 Note the routing of the camera cable and antenna cable and remove it from the routing guides.
3 4 Press the securing clip to release the camera frame from the tab on the display-assembly base and lift it off. 1 securing clip 3 camera frame 2 display-assembly base Turn the camera over.
5 Remove the camera cable from the tab on the back of the camera frame. 1 6 2 camera frame Peel off the camera from the camera frame and lift up the camera from the frame.
Replacing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Place the camera on the camera frame and secure the camera.
Removing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default.
1 plastic scribe 3 coin-cell battery 2 battery socket 59
Replacing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Removing the fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back cover. 3 Remove the system-board shield.
3 62 Lift and slide the fan from under the heat sink.
Replacing the fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Slide the fan under the heat sink and place it on the display-assembly base.
Removing the heat sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation.
3 Lift the heat sink off the system board.
Replacing the heat sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.
Removing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back cover. 3 Remove the system-board shield.
6 68 Lift the speakers, along with the speaker cable, off the display assembly.
Replacing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Removing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
2 Open the latches and disconnect the control-buttons board cable and display cable from the system board. 1 fan cable 2 hard-drive and opticaldrive power cable 3 optical-drive data cable 4 hard-drive data cable 5 microphone and camera cable 6 speaker cable 7 display-panel power cable 8 control-buttons board cable 9 touch-board cable 10 display cable NOTE: The touchboard cable is not available on the nontouch systems.
3 Remove the screws that secure the system board to the display-assembly base. 4 Lift the system board off the display-assembly base.
Replacing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
Removing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back cover. 3 Remove the optical drive.
2 3 Lift the VESA-mount bracket off the display-assembly base. 1 screws (4) 3 display-assembly base 2 VESA-mount bracket Disconnect the touch-screen board cable and display-panel power cable from their connectors on the display-assembly base.
4 5 76 Note the routing of the optical-drive data, touch-board, display backlight, hard drive, and control-buttons board cables and remove the cables from the routing guides on the display-assembly base. 1 touch-screen board cable 2 optical-drive data cable 3 hard-drive cable 4 routing guide 5 control-buttons board cable 6 display-panel power cable Remove the screws that secure the display-assembly base to the display assembly.
6 Release the display-assembly base from the tabs on the display assembly. 1 screws (19) 2 display assembly 3 display-assembly base 4 tabs (3) 7 Lift the display-assembly base off the display assembly. 8 Remove the rubber feet.
1 78 display assembly
Replacing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Replace the rubber feet.
9 Replace the memory module. 10 Replace the system-board shield. 11 Follow the procedure in step 3 to step 6 in “Replacing the hard drive”. 12 Replace the optical drive. 13 Replace the back cover. 14 Replace the stand.
Removing the display cable WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back cover. 3 Remove the optical drive.
3 82 Lift the display cable off the display assembly.
Replacing the display cable WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Connect the display cable to the display assembly and close the latch to secure the cable.
Removing the rubber feet WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back cover. 3 Remove the optical drive.
2 Lift the rubber feet off the display bezel.
Replacing the rubber feet WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the rubber feet with the screw holes on the display bezel.
BIOS setup program BIOS Overview CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS setup program. Certain changes can make your computer work incorrectly. NOTE: Before you change BIOS setup program, it is recommended that you write down the BIOS setup program screen information for future reference. Use BIOS setup program to: • Get information about the hardware installed in your computer, such as the amount of RAM, the size of the hard drive, and so on.
Prerequisites 1 Remove the stand. 2 Remove the back cover. 3 Remove the system-board shield. Procedure 1 Locate the password reset jumper (PSWD) on the system board. NOTE: For more information on the location of the jumper, see “System-board components”. 2 Remove the jumper plug from the password jumper-pins. 3 Wait for 5 seconds and then replace the jumper plug in its original location. 1 jumper plug Post-requisites 1 88 Replace the system-board shield.
2 Replace the back cover. 3 Replace the stand. Clearing CMOS Settings WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand.
3 Wait for 5 seconds and then replace the jumper plug to its original location. 1 jumper plug 3 password jumper pins Post-requisites 1 Replace the system-board shield. 2 Replace the back cover. 3 Replace the stand.
Flashing the BIOS You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it myself. 5 Select the operating system installed on your computer.
System diagnostic lights Power status light: Indicates the power status. Solid Amber – The computer is unable to boot to the operating system. This indicates that the power supply or another device in the computer is failing. Blinking Amber – The computer is unable to boot to the operating system. This indicates that the power supply is normal but another device in the computer is failing or not installed properly. NOTE: See the light patterns to determine the device that is failing.
Camera status light: Indicates whether the camera is in use. • Solid white – Camera is in use. • Off – Camera is not in use.
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Information about Dell products and services www.dell.com Windows 8.1 and Windows 10 Dell Help & Support app Windows 10 Get started app Windows 8.1 Help + Tips app Accessing help in Windows 8, Windows 8.1, and Windows 10 In Windows search, type Help and Support, and press Enter. Accessing help in Windows 7 Click Start → Help and Support.
Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
