Inspiron 3501 Service Manual Regulatory Model: P90F Regulatory Type: P90F002/P90F005/P90F006 March 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Working inside your computer...................................................................................... 6 Before working inside your computer.............................................................................................................................6 Safety instructions..............................................................................................................................................................
Installing the heat sink (integrated graphics).......................................................................................................36 Heat sink (discrete graphics)......................................................................................................................................... 37 Removing the heat sink (discrete graphics).........................................................................................................
Updating the Dell BIOS in Linux and Ubuntu environments....................................................................................97 Flashing the BIOS from the F12 One-Time boot menu............................................................................................ 97 System and setup password...........................................................................................................................................97 Assigning a system setup password.........................
1 Working inside your computer Before working inside your computer About this task NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Steps 1. Save and close all open files and exit all open applications. 2. Shut down your computer. Click Start > Power > Shut down. NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down instructions. 3.
CAUTION: When you disconnect a cable, pull it by its connector or its pull tab, not the cable itself. Some cables have connectors with locking tabs or thumbscrews that you must disengage before disconnecting the cable. When disconnecting cables, keep them evenly aligned to avoid bending the connector pins. When connecting cables, ensure that the ports and the connectors are correctly oriented and aligned. CAUTION: Press and eject any installed card from the media-card reader.
● ● ● ● ● use wireless wrist straps. Always be aware that the internal wires of a wrist strap are prone to damage from normal wear and tear, and must be checked regularly with a wrist strap tester in order to avoid accidental ESD hardware damage. It is recommended to test the wrist strap and bonding wire at least once per week. ESD Wrist Strap Tester – The wires inside of an ESD strap are prone to damage over time.
2 Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Phillips screwdriver #0 (use for M1.6, M2 screw types) ● Phillips screwdriver #1 (use for M2.
Table 1. Screw list Component Secured to Screw type Quantity Heat sink (discrete graphics) System board M2x3 7 Display hinges Palm-rest and keyboard assembly M2.5x6 6 I/O board Palm-rest and keyboard assembly M2x4 3 Power button Palm-rest and keyboard assembly M2x3 2 M.2 thermal shield Palm-rest and keyboard assembly M2x4 (captive screw) 1 M.2 thermal shield Palm-rest and keyboard assembly M2x2.2 1 M.
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Base cover Battery Power-adapter port Wireless card M.2 2280 solid-state drive, if installed M.
16. Hard drive 17. Heat sink 18. Fan NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options. Base cover Removing the base cover Prerequisites 1. Follow the procedure in Before working inside your computer.
Removing and installing components 13
Steps 1. Remove the seven screws (M2.5x6) that secure the base cover to the palm-rest and keyboard assembly. 2. Loosen the two captive screws (M2.5x2.5+5) that secure the base cover to the palm-rest and keyboard assembly. 3. Using a plastic scribe, pry the base cover from the bottom left and continue to work on the sides to open the base cover. 4. Lift and slide the base cover off the palm-rest and keyboard assembly. 5. Disconnect the battery cable from the system board and turn the computer over. 6.
Removing and installing components 15
Steps 1. Connect the battery cable to the connector on the system board. 2. Place and snap the base cover into place on the palm-rest and keyboard assembly. 3. Tighten the two captive screws (M2.5x2.5+5) that secure the base cover to the palm-rest and keyboard assembly. 4. Replace the seven screws (M2.5x6) that secure the base cover to the palm-rest and keyboard assembly. Next steps 1. Follow the procedure in After working inside your computer. Solid-state drive Removing the M.
● M.2 2230 solid-state drive + 2230 mounting bracket ● M.2 2280 solid-state drive The following images indicate the location of the M.2 2230 solid-state drive and provides a visual representation of the removal procedure. Steps 1. Remove the screw (M2x2.2) that secures the M.2 thermal shield to the palm-rest and keyboard assembly. 2. Loosen the captive screw (M2x4) that secures the M.2 thermal shield to the palm-rest and keyboard assembly. 3. Slide and remove the M.
Steps 1. Place the M.2 2230 solid-state drive on the M.2 thermal shield. 2. Align the screw hole on the M.2 2230 solid-state drive to the screw mount on the M.2 thermal shield. 3. Replace the screw (M2x2) that secures the M.2 2230 solid-state drive to the M.2 thermal shield. 4. Align the notch on the M.2 2230 solid-state drive with the tab on the M.2 card slot on the system board. 5. Slide the M.2 2230 solid-state drive and M.2 thermal shield into the M.2 card slot on the palm-rest and keyboard assembly. 6.
● M.2 2280 solid-state drive The following images indicate the location of the M.2 2280 solid-state drive and provides a visual representation of the removal procedure. Steps 1. Remove the screw (M2x2.2) that secures the M.2 thermal shield to the palm-rest and keyboard assembly. 2. Loosen the captive screw (M2x4) that secures the M.2 thermal shield to the palm-rest and keyboard assembly. 3. Lift the M.2 thermal shield from the palm-rest and keyboard assembly. 4. Slide and remove the M.
Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the M.2 card slot on the system board. 2. Slide the M.2 2280 solid-state drive into the M.2 card slot on the system board. 3. Place the M.2 thermal shield on the M.2 2280 solid-state drive. 4. Align the screw holes on the M.2 thermal shield with the screw holes on the palm-rest and keyboard assembly. 5. Replace the screw (M2x2.2) that secures the M.2 thermal shield to the palm-rest and keyboard assembly. 6.
Steps 1. Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up. 2. Lift at an angle and remove the memory module from its slot on the system board. 3. Repeat the procedure above for the second memory module, if applicable. Installing the memory module Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
Steps 1. Align the slot on the memory module with the notch on the memory module slot on the system board. 2. Slide the memory module into the slot on the system board. 3. Press down on the memory module to snap it into place. 4. Ensure that the securing clips have locked the memory module into place. NOTE: If the securing clips are not locking the memory module into place remove the memory module from the slot and repeat steps 1 to 3. 5.
Steps 1. Remove the screw (M2x3) that secures the wireless-card bracket to the system board. 2. Lift the wireless-card bracket off the system board. 3. Disconnect the antenna cables from the wireless card. 4. Slide and remove the wireless card from the M.2 card slot on the system board. Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
Steps 1. Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card supported by your computer. Table 2. Antenna-cable color scheme Connectors on the wireless card Antenna-cable color Main (white triangle) White Auxiliary (black triangle) Black 2. Slide the wireless card into the M.2 card slot on the system board. 3. Place the wireless-card bracket on the wireless card. 4.
Battery Lithium-ion battery precautions CAUTION: ● Exercise caution when handling Lithium-ion batteries. ● Discharge the battery completely before removing it. Disconnect the AC power adapter from the system and operate the computer solely on battery power—the battery is fully discharged when the computer no longer turns on when the power button is pressed. ● Do not crush, drop, mutilate, or penetrate the battery with foreign objects.
Steps 1. Disconnect the battery cable from the system board, if applicable. 2. Remove the three screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 3. Slide and lift the battery off the palm-rest and keyboard assembly. Installing the battery Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
Steps 1. Slide the notch on the battery under the tab on the palm-rest and keyboard assembly and place the battery on the palm-rest and keyboard assembly. 2. Align the screw holes on the battery to the screw holes on the palm-rest and keyboard assembly. 3. Replace the three screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 4. Connect the battery cable to the connector on the system board. Next steps 1. Install the base cover. 2.
Steps 1. Disconnect the hard-drive cable from the system board. 2. Remove the three screws (M2x3) that secure the hard-drive assembly to the palm-rest and keyboard assembly. 3. Lift the hard-drive assembly along with its cable from the palm-rest and keyboard assembly. 4. Disconnect the hard-drive cable from the hard drive. 5. Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive. 6. Slide and remove the hard-drive bracket from the hard drive.
Steps 1. Place and slide the hard drive into the hard-drive bracket. 2. Align the screw holes on the hard-drive bracket with the screw holes on the hard drive. 3. Replace the four screws (M3x3) that secure the hard-drive bracket to the hard drive. 4. Connect the hard-drive cable to the hard drive. 5. Place the hard-drive assembly on the palm-rest and keyboard assembly. 6. Align the screw holes on the hard-drive assembly to the screw holes on the palm-rest and keyboard assembly. 7.
I/O board Removing the I/O board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following images indicate the location of the I/O board and provides a visual representation of the removal procedure. Steps 1. Open the latch and disconnect the fingerprint-reader board cable from the I/O board, if applicable. 2. Open the latch and disconnect the I/O-board power cable from the I/O board. 3.
Installing the I/O board Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the I/O board and provides a visual representation of the installation procedure. Steps 1. Place the I/O board on the palm-rest and keyboard assembly. 2. Align the screw holes on the I/O board to the screw holes on the palm-rest and keyboard assembly. 3.
Coin-cell battery Removing the coin-cell battery Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the I/O board. About this task The following images indicate the location of the coin-cell battery and provides a visual representation of the removal procedure. Steps 1. Flip the I/O board over. 2. Push on the securing clip to release the coin-cell battery from its holder on the I/O board. 3.
Steps 1. Place the coin-cell battery into the coin-cell battery holder on the I/O board with the plus sign facing up. 2. Press down on the coin-cell battery to lock it in place in the coin-cell battery holder. 3. Turn the I/O board over. Next steps 1. Install the I/O board. 2. Install the base cover. 3. Follow the procedure in After working inside your computer. Speakers Removing the speakers Prerequisites 1. 2. 3. 4. Follow the procedure in Before working inside your computer. Remove the base cover.
Steps 1. Disconnect the speaker cable from the system board. 2. Remove the speaker cable from the routing guides on the palm-rest and keyboard assembly. 3. Lift the speakers along with its cable off the palm-rest and keyboard assembly. Installing the speakers Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
Steps 1. Using the alignment posts, place the speakers on the palm-rest and keyboard assembly. NOTE: Ensure that the alignment posts are threaded through the rubber grommets on the speaker. 2. Route the speaker cable through the routing guides on the palm-rest and keyboard assembly. 3. Connect the speaker cable to the system board. Next steps 1. 2. 3. 4. Install the M.2 2230 solid-state drive, if applicable. Install the M.2 2280 solid-state drive, if applicable. Install the base cover.
Steps 1. In reverse sequential order (4>3>2>1) loosen the four screws (M2x5.2) that secure the heat sink to the system board. 2. Lift the heat sink from the system board. Installing the heat sink (integrated graphics) Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task NOTE: If either the system board or the heat sink is replaced, use the thermal grease provided in the kit to ensure that thermal conductivity is achieved.
Heat sink (discrete graphics) Removing the heat sink (discrete graphics) Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it. NOTE: For maximum cooling of the processor, do not touch the heat transfer areas on the heat sink. The oils in your skin can reduce the heat transfer capability of the thermal grease.
Installing the heat sink (discrete graphics) Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task NOTE: If either the system board or the heat sink is replaced, use the thermal grease provided in the kit to ensure that thermal conductivity is achieved. The following image indicate the location of the heat sink and provides a visual representation of the installation procedure.
Fan Removing the fan Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following images indicate the location of the fan and provides a visual representation of the removal procedure. Steps 1. Remove the two screws (M2.5x5) that secure the fan to the palm-rest and keyboard assembly. 2. Disconnect the fan cable from the system board. 3. Lift the fan from the palm-rest and keyboard assembly.
Steps 1. Place the fan on the palm-rest and keyboard assembly. 2. Align the screw holes on the fan to the screw holes on the palm-rest and keyboard assembly. 3. Replace the two screws (M2.5x5) that secure the fan to the palm-rest and keyboard assembly. 4. Connect the fan cable to the connector on the system board. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer.
Steps 1. Remove the two screws (M2x3) that secure the power-button with optional fingerprint reader to the palm-rest and keyboard assembly. 2. Open the latch and disconnect the power-button cable from the fingerprint-reader board, if applicable. NOTE: This step is only applicable if your computer was shipped with the optional fingerprint reader. 3. Peel the Mylar that secures and grounds the power-button cable to the palm-rest and keyboard assembly, if applicable.
Steps 1. Using the alignment posts, place the power-button into its slot on the palm-rest and keyboard assembly. 2. Replace the two screws (M2x3) that secure the power-button to the palm-rest and keyboard assembly. 3. Connect the power-button cable to the fingerprint-reader board and close the latch, if applicable. NOTE: This step is only applicable if your computer was shipped with the optional fingerprint reader. 4.
The following images indicate the location of the fingerprint-reader board and provides a visual representation of the removal procedure. Steps 1. Open the latch and disconnect the power-button cable from the fingerprint-reader board. 2. Open the latch and disconnect the fingerprint-reader board cable from the fingerprint-reader board. 3. Slide and remove the fingerprint-reader board from the securing clip on the palm-rest and keyboard assembly.
Steps 1. Place and slide the fingerprint-reader board under the securing clip on the palm-rest and keyboard assembly. 2. Connect the fingerprint-reader board cable to the fingerprint-reader board and close the latch. 3. Connect the power-button cable to the fingerprint-reader board and close the latch. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Display assembly Removing the display assembly Prerequisites 1.
Removing and installing components 45
Steps 1. Disconnect the display cable from the system board. 2. Remove the display cable from the routing guides on the palm-rest and keyboard assembly. 3. Open the display and place the computer with the lid open at the edge of a stable elevation with the display hanging downwards. 4. Remove the six screws (M2.5x6) that secure the display hinges to the palm-rest and keyboard assembly. 5. Lift the display assembly from the palm-rest and keyboard assembly.
Steps 1. Place the display assembly on the palm-rest and keyboard assembly. 2. Align the screw holes on the display hinges with the screw holes on the palm-rest and keyboard assembly. 3. Replace the 6 screws (M2.5x6) that secure the display hinges to the palm-rest and keyboard assembly. 4. Route the display cable through the routing guides on the palm-rest and keyboard assembly. 5. Connect the display cable to the connector on the system board. Next steps 1. Install the wireless card. 2.
Steps 1. Using a plastic scribe, pry the the display bezel from the display assembly at the location shown. 2. Work around the edge of the display assembly to pry the display bezel from the display assembly. 3. Lift the display bezel from the display assembly. Installing the display bezel Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
Steps 1. Place the display panel and display assembly on a clean and flat surface. 2. Place the display bezel on the display assembly. 3. Align the tabs on the display bezel to the slots on the display assembly. 4. Press down on the display bezel and snap the display bezel in place. Next steps 1. 2. 3. 4. Install the display assembly. Install the wireless card. Install the base cover. Follow the procedure in After working inside your computer. Display panel Removing the display panel Prerequisites 1. 2.
5. Remove the display bezel. About this task The following images indicate the location of the display panel and provides a visual representation of the removal procedure.
Steps 1. Remove the six screws (M2.5x2.5) that secure the display panel to the display assembly. 2. Remove the two screws (M2x2.5) that secure the display panel to the display assembly. 3. Lift and rotate the display panel forward. NOTE: Ensure that the display panel has a smooth and clean surface to rest on to prevent damage. 4. Disconnect the display cable from the display panel. 5. Peel the tape that secures the display-cable connector latch to the display panel. 6.
Removing and installing components
Steps 1. Place the display panel and display assembly on a clean and flat surface. 2. Connect the display cable to the connector on the diplay panel and close the latch. 3. Adhere the tape that secures the display-cable connector latch to the display panel. 4. Lift and rotate the display panel, then place the display panel on the display assembly. 5. Align the screw holes on the display panel to the screw holes on the display assembly. 6. Replace the six screws (M2.5x2.
About this task The following images indicate the location of the camera and provides a visual representation of the removal procedure. Steps 1. Using the pull tab, disconnect the camera cable from the camera. 2. Using a plastic scribe, pry the camera from the display assembly. 3. Lift the camera off the display assembly. Installing the camera Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
Steps 1. Adhere the camera in its slot on the display assembly. 2. Connect the camera cable to the camera. Next steps 1. 2. 3. 4. 5. 6. Install the display panel. Install the display bezel. Install the display assembly. Install the wireless card. Install the base cover. Follow the procedure in After working inside your computer. Touchpad Removing the touchpad Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery.
Steps 1. Open the latch and disconnect the the touchpad cable from the touchpad. 2. Remove the three screws (M2x2) that secure the touchpad bracket to the palm-rest and keyboard assembly. 3. Lift the touchpad bracket off the touchpad. 4. Remove the two screws (M2x2) that secure the touchpad to the palm-rest and keyboard assembly. 5. Peel the tape that secures the touchpad to the palm-rest and keyboard assembly. 6. Lift the touchpad off the palm-rest and keyboard assembly.
Steps 1. Place the touchpad into its slot on the palm-rest and keyboard assembly. 2. Align the screw holes on the touchpad to the screw holes on the palm-rest and keyboard assembly. 3. Turn the computer over and open the display to ensure that the touchpad is equally aligned on all sides. 4. Close the display and place the computer in the position shown. 5. Replace the two screws (M2x3) that secure the touchpad to the palm-rest and keyboard assembly. 6.
NOTE: This step is for the system board that supports the 10 th Generation Intel Core i3 processor. 8. Remove the heat sink (discrete graphics). NOTE: This step is only applicable for the system board that ships with the following processors: ● Intel Celeron ● Intel Pentium Silver/Gold ● 11 th Generation Intel Core i3/i5/i7 9. Remove the wireless card. 10. Remove the display assembly. About this task NOTE: The following procedure only applies to computers shipped with a Realtek ALC3204 audio controller.
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Power-adapter port cable Speaker cable Keyboard cable Keyboard-backlight cable Touchpad cable Battery cable Hard-drive cable I/O-board cable Fingerprint-reader cable Power-button cable The following images indicate the location of the system board and provide a visual representation of the removal procedure. NOTE: This system board supports the 10 th Generation Intel Core i3 processor.
NOTE: This system board supports the following processors: ● Intel Celeron ● Intel Pentium Silver/Gold ● 11 th Generation Intel Core i3/i5/i7 60 Removing and installing components
Steps 1. Disconnect the power-adapter port cable from the system board. 2. Disconnect the fan cable from the system board. 3. Open the latch and disconnect the fingerprint-reader cable from the system board, if applicable. 4. Open the latch and disconnect the I/O-board cable from the system board. 5. Open the latch and disconnect the hard-drive cable from the system board, if applicable. 6. Open the latch and disconnect the touchpad cable from the system board. 7.
11. Lift the system board off the palm-rest and keyboard assembly. Installing the system board (Realtek audio controller) Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task NOTE: This procedure only applies if you're installing a system board with a Realtek ALC3204 audio controller into your computer. The following images indicate the connectors on the system board.
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Power-adapter port cable Speaker cable Keyboard cable Keyboard-backlight cable Touchpad cable Battery cable Hard-drive cable I/O-board cable Fingerprint-reader cable Power-button cable The following images indicate the location of the system board and provides a visual representation of the installation procedure. NOTE: This system board supports the 10 th Generation Intel Core i3 processor.
NOTE: This system board supports the following processors: ● Intel Celeron ● Intel Pentium Silver/Gold ● 11 th Generation Intel Core i3/i5/i7 64 Removing and installing components
Steps 1. Place the system board on the palm-rest and keyboard assembly. 2. Align the screw hole on the system board to the screw hole on the palm-rest and keyboard assembly. 3. Replace the screw (M2x4) that secures the system board to the palm-rest and keyboard assembly. 4. Connect the speaker cable to the system board. 5. Connect the keyboard cable to the connector on the system board and close the latch. 6.
11. Connect the fan cable to the system board. 12. Connect the power-adapter port cable to the system board. Next steps 1. Install the display assembly. 2. Install the wireless card. 3. Install the heat sink (integrated graphics). NOTE: This step is for the system board that supports the 10 th Generation Intel Core i3 processor. 4. Install the heat sink (discrete graphics). NOTE: This step is for the system board that supports the following processors: ● Intel Celeron ● Intel Pentium Silver/Gold 5. 6. 7. 8.
NOTE: This system board supports the following processors: ● Intel Celeron ● Intel Pentium Silver/Gold ● 11 th Generation Intel Core i3/i5/i7 Removing and installing components 67
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Power-adapter port cable Speaker cable Keyboard cable Keyboard-backlight cable Touchpad cable Battery cable Hard-drive cable I/O-board cable Fingerprint-reader cable Power-button cable The following images indicate the location of the system board and provide a visual representation of the removal procedure. NOTE: This system board supports the 10 th Generation Intel Core i3 processor.
NOTE: This system board supports the following processors: ● Intel Celeron ● Intel Pentium Silver/Gold ● 11 th Generation Intel Core i3/i5/i7 Removing and installing components 69
Steps 1. Disconnect the power-adapter port cable from the system board. 2. Disconnect the fan cable from the system board. 3. Open the latch and disconnect the fingerprint-reader cable from the system board, if applicable. 4. Open the latch and disconnect the I/O-board cable from the system board. 5. Open the latch and disconnect the hard-drive cable from the system board, if applicable. 6. Open the latch and disconnect the touchpad cable from the system board. 7.
8. Open the latch and disconnect the keyboard cable from the system board. 9. Disconnect the speaker cable from the system board. 10. Peel and lift the Mylar off the system-board screw that secures the system board to the palm-rest and keyboard assembly. 11. Remove the two screws (M2x4) that secure the system board to the palm-rest and keyboard assembly. 12. Lift the system board off the palm-rest and keyboard assembly.
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Power-adapter port connector Speaker connector Keyboard connector Keyboard-backlight connector Touchpad connector Battery connector Hard-drive connector I/O-board connector Fingerprint-reader connector Power-button connector The following images indicate the location of the system board and provides a visual representation of the installation procedure. NOTE: This system board supports the 10 th Generation Intel Core i3 processor.
NOTE: This system board supports the following processors: ● Intel Celeron ● Intel Pentium Silver/Gold ● 11 th Generation Intel Core i3/i5/i7 Removing and installing components 73
Steps 1. Place the system board on the palm-rest and keyboard assembly. 2. Align the screw holes on the system board to the screw holes on the palm-rest and keyboard assembly. 3. Replace the two screws (M2x4) that secure the system board to the palm-rest and keyboard assembly. 4. Adhere the Mylar over the system-board screw that secures the system board to the palm-rest and keyboard assembly. 5. Connect the speaker cable to the system board. 6.
8. Connect the touchpad cable to the connector on the system board and close the latch. 9. Connect the hard-drive cable to the connector on the system board and close the latch, if applicable. 10. Connect the I/O-board cable to the connector on the system board and close the latch. 11. Connect the fingerprint-reader cable to the connector on the system board and close the latch, if applicable. 12. Connect the fan cable to the system board. 13. Connect the power-adapter port cable to the system board.
Steps Lift the power-adapter port from its slot on the palm-rest and keyboard assembly. Installing the power-adapter port Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the power-adapter port and provides a visual representation of the installation procedure.
Steps Place the power-adapter port into its slot on the palm-rest and keyboard assembly. Next steps 1. 2. 3. 4. 5. 6. 7. 8. Install the system board. Install the display assembly. Install the wireless card. Install the fan. Install the M.2 2230 solid-state drive, if applicable. Install the M.2 2280 solid-state drive, if applicable. Install the base cover. Follow the procedure in After working inside your computer.
11. 12. 13. 14. Remove Remove Remove Remove the the the the speakers. I/O board. power-button with optional fingerprint reader. system board. NOTE: The system board can be removed along with the heat sink. 15. Remove the power-adapter port. About this task The following images indicate the location of the palm-rest and keyboard assembly and provides a visual representation of the removal procedure.
Steps After performing the pre-requisites you are left with the palm-rest and keyboard assembly. Installing the palm-rest and keyboard assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the palm-rest and keyboard assembly and provides a visual representation of the installation procedure.
For computers shipped with a Cirrus Logic CS8409 audio controller Steps Place the palm-rest and keyboard assembly on a flat and clean surface and perform the post-requisites to install the palm-rest and keyboard assembly. Next steps 1. 2. 3. 4. 80 Install Install Install Install the the the the power-adapter port. system board. power-button with optional fingerprint reader. I/O board.
5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Install the speakers. Install the touchpad. Install the fingerprint-reader board. Install the display assembly. Install the wireless card. Install the fan. Install the hard drive. Install the M.2 2230 solid-state drive, if applicable. Install the M.2 2280 solid-state drive, if applicable. Install the base cover. Follow the procedure in After working inside your computer.
3 Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ SLN128938.
4 System setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.
One time boot menu To enter one time boot menu, turn on your computer, and then press F12 immediately. NOTE: It is recommended to shutdown the computer if it is on. The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number.
Table 4. System setup options—System information menu Overview Processor L3 Cache Displays the processor L3 Cache size. Current Clock Speed Displays the current processor clock speed. Minimum Clock Speed Displays the minimum processor clock speed. Microcode Version Displays the microcode version. Intel Hyper-Threading Capable Displays whether the processor is Intel Hyper-Threading capable. 64-Bit Technology Displays whether 64-bit technology is used.
Table 6. System setup options—System Configuration menu (continued) System Configuration Enable UEFI Network Stack Enables or disables UEFI Network Stack. Default: OFF. SATA Operation Configures operating mode of the integrated SATA hard drive controller. Default: RAID. SATA is configured to support RAID (Intel Rapid Restore Technology). Storage Interface Enables or disables various onboard drives. M.2 PCIe SSD-0/SATA-2 Default: ON. SATA-0 Default: ON.
Table 6. System setup options—System Configuration menu System Configuration Default: 10 seconds. Touchscreen Enables or disables the touchscreen for the operating system. NOTE: Touchscreen will always work in the BIOS setup irrespective of this setting. Default: ON. Table 7. System setup options—Video menu Video LCD Brightness Brightness on battery power Sets the screen brightness when the computer is running on battery power.
Table 8. System setup options—Security menu Security NOTE: This feature may cause compatibility issues or loss of functionality with some legacy tools and applications. Table 9. System setup options—Passwords Passwords Enable Strong Password Enables or disables strong passwords. Default: OFF. Password Configuration Control the minimum and maximum number of characters that are allowed for Admin and System passwords.
Table 12. System setup options—Performance menu Performance Intel SpeedStep Enables or disables the Intel SpeedStep Technology to dynamically adjust processor voltage and core frequency, decreasing average power consumption and heat production. Default: ON. Intel TurboBoost Technology Enabled or disabled the Intel TurboBoost mode of the processor. If enabled, the Intel TurboBoost driver increases the performance of the CPU or graphics processor. Default: ON.
Table 14. System setup options—Wireless menu Wireless Wireless Device Enable Enables or disables internal WLAN/Bluetooth devices. WLAN Default: ON. Bluetooth Default: ON. Table 15. System setup options—POST Behavior menu POST Behavior Numlock Enable Enables or disables Numlock when the computer boots. Default: ON. Enable Adapter Warnings Enables the computer to display adapter warning messages during boot. Default: ON. Extend BIOS POST Time Configures the BIOS POST (Power-On Self-Test) load time.
Table 17. System setup options—Maintenance menu Maintenance Asset Tag Creates a system Asset Tag that can be used by an IT administrator to uniquely identify a particular system. Once set in BIOS, the Asset Tag cannot be changed. Service Tag Displays the Service Tag of the computer. BIOS Recovery from Hard Drive Enables the computer to recover from a bad BIOS image, as long as the Boot Block portion is intact and functioning. Default: ON.
System setup options (11th generation Intel processors) NOTE: Depending on this computer and its installed devices, the items that are listed in this section may or may not be displayed. Table 20. System setup options—System information menu Overview BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer. Asset Tag Displays the Asset Tag of the computer. Manufacture Date Displays the manufacture date of the computer.
Table 20. System setup options—System information menu Overview DIMM A Size Displays the memory configuration of DIMM A. DIMM B Size Displays the memory configuration of DIMM B. DEVICES Panel Type Displays the Panel Type of the computer. Video Controller Displays the integrate graphics information of the computer. Video Memory Displays the video memory information of the computer. Wi-Fi Device Displays the Wi-Fi device installed in the computer.
Table 21. System setup options—Boot Configuration menu Boot Configuration By default, Save to File is selected. Table 22. System setup options—Integrated Devices menu Integrated Devices Date/Time Date Sets the computer date in MM/DD/YYYY format. Changes to the date take effect immediately. Time Sets the computer time in HH/MM/SS 24-hour format. You can switch between 12-hour and 24-hour clock. Changes to the time take effect immediately. Camera Enable Camera Enables or disables the camera.
Table 24. System setup options—Display menu Display Default: 50 Brightness on AC power Sets the screen brightness when the computer is running on AC power. Default: 100 Table 25. System setup options—Passwords menu Passwords Admin Password Enables the user to set, change, or delete the administrator (admin) password. The admin password enables several security features System Password Enables the user to set, change, or delete the system password.
Table 29. System setup options—System Logs menu System Logs BIOS Event Log Clear Bios Event Log Select keep or clear BIOS events. Default: Keep Thermal Event Log Clear Thermal Event Log Select keep or clear Thermal events. Default: Keep Power Event Log Clear POWER Event Log Select keep or clear Power events. Default: Keep Updating the BIOS in Windows Prerequisites It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available.
Updating the Dell BIOS in Linux and Ubuntu environments If you want to update the system BIOS in a Linux environment such as Ubuntu, see https://www.dell.com/support/article/ sln171755/. Flashing the BIOS from the F12 One-Time boot menu Update your computer BIOS using the BIOS update.exe file that is copied to a FAT32 USB drive and booting from the F12 One-Time boot menu.
Table 30. System and setup password Password type Description Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. You can create a system password and a setup password to secure your computer. CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended. NOTE: System and setup password feature is disabled.
Clearing CMOS settings About this task CAUTION: Clearing CMOS settings will reset the BIOS settings on your computer. Steps 1. Remove the base cover. 2. Disconnect the battery cable from the system board. 3. Remove the coin-cell battery. 4. Wait for one minute. 5. Replace the coin-cell battery. 6. Connect the battery cable to the system board. 7. Replace the base cover.
5 Troubleshooting Locate the Service Tag or Express Service Code of your Dell computer Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, we recommend entering the Service Tag or Express Service Code at www.dell.com/support. For more information on how to find the Service Tag for your computer, see Locate the Service Tag for your Dell Laptop.
Table 31.
You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures. For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at www.dell.com/support. Flashing the BIOS About this task You may need to flash (update) the BIOS when an update is available or when you replace the system board. Follow these steps to flash the BIOS: Steps 1.
Steps 1. Turn off your computer. 2. Remove the base cover. NOTE: Ensure that the battery cable is disconnected from the system board. 3. Press and hold the power button for 20 seconds to drain the flea power. 4. Install the base cover. 5. Turn on your computer. WiFi power cycle About this task If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be performed.
6 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 32. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell Tips Contact Support In Windows search, type Contact Support, and press Enter. Online help for operating system www.dell.com/support/windows www.dell.
