Inspiron 15 3000 Series Service Manual Computer Model: Inspiron 15–3552 Regulatory Model: P47F Regulatory Type: P47F003
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents Before working inside your computer.....................................9 Before you begin ...............................................................................................9 Safety instructions..............................................................................................9 Recommended tools....................................................................................... 10 After working inside your computer......................................
Removing the memory module.............................................. 21 Prerequisites..................................................................................................... 21 Procedure......................................................................................................... 21 Replacing the memory module.............................................. 23 Procedure.........................................................................................................
Removing the touch pad......................................................... 38 Prerequisites.....................................................................................................38 Procedure........................................................................................................ 39 Replacing the touch pad..........................................................42 Procedure.....................................................................................................
Removing the system board....................................................54 Prerequisites.....................................................................................................54 Procedure.........................................................................................................55 Replacing the system board.................................................... 58 Procedure........................................................................................................
Removing the display assembly..............................................70 Prerequisites.....................................................................................................70 Procedure........................................................................................................ 70 Replacing the display assembly.............................................. 73 Procedure.........................................................................................................
Removing the camera.............................................................. 84 Prerequisites.................................................................................................... 84 Procedure........................................................................................................ 84 Replacing the camera...............................................................86 Procedure.................................................................................................
Before working inside your computer CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin 1 Save and close all open files and exit all open applications. 2 Shut down your computer. – Windows 10: Click or tap Start → Power → Shut down. – Windows 8.1: On the Start screen, click or tap the power icon Shut down.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source.
• Plastic scribe 11
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, and cables you removed before working on your computer. 3 Replace any media cards, discs, and any other parts that you removed before working on your computer. 4 Connect your computer and all attached devices to their electrical outlets.
Removing the battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Close the display and turn the computer over.
Replacing the battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the tabs on the battery into the slots on the battery bay and snap the battery into place.
Removing the base panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery.
Replacing the base panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Removing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
3 4 18 Lift the hard-drive assembly off the computer base. 1 screws (4) 2 hard-drive assembly 3 hard-drive cable 4 latch Disconnect the interposer from the hard drive.
5 Remove the screws that secure the hard-drive bracket to the hard drive and lift the bracket off the hard drive.
Replacing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
Removing the memory module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base panel.
2 Slide and remove the memory module from the memory-module slot.
Replacing the memory module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the notch on the memory module with the tab on the memorymodule slot.
2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. 1 notch 2 memory module 3 securing clips 4 tab Post-requisites 1 Replace the base panel. 2 Replace the battery.
Removing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base panel.
3 26 Slide the wireless card out of the wireless-card slot.
Replacing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
Removing the keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery.
2 3 Using a plastic scribe, gently release the tabs that secure the keyboard to the palm-rest assembly. 1 tab 2 plastic scribe 3 keyboard 4 palm-rest assembly Carefully turn the keyboard over and place it on the palm-rest assembly.
4 5 30 Open the latch and disconnect the keyboard cable from the system board. 1 latch 2 keyboard cable 3 palm-rest assembly 4 keyboard Lift the keyboard, along with the cable, off the palm-rest assembly.
Replacing the keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Slide the keyboard cable into the connector and close the latch to secure the cable.
Removing the palm rest WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base panel.
3 4 Remove the screws that secure the palm-rest assembly to the computer base. 1 latch 2 power-button cable 3 screws (7) 4 palm-rest assembly 5 touch-pad cable Close the display and turn the computer over.
5 Remove the screws that secure the palm-rest assembly to the computer base.
6 7 Slightly open the computer base and, using a plastic scribe, pry the palmrest assembly off the computer base. 1 computer base 3 plastic scribe 2 palm-rest assembly Turn the computer over and open the display.
8 Lift the palm-rest assembly off the computer base. 1 9 36 palm-rest assembly Remove the touch pad.
Replacing the palm rest WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Replace the touch pad.
Removing the touch pad WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base panel.
Procedure 1 2 Peel the tape off the touch-pad bracket. 1 tape 3 touch-pad bracket 2 palm rest Remove the screws that secure the touch-pad bracket to the touch pad.
3 4 40 Open the latch and disconnect the touch-pad cable from the touch pad. 1 touch-pad cable 2 latch 3 screws (2) 4 palm rest 5 touch-pad bracket Peel the tape off the touch pad.
5 Lift the touch pad off the palm rest.
Replacing the touch pad WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Slide the tabs on the touch pad into the slots on the palm rest.
Removing the power-button board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base panel.
Procedure 1 2 Slide the power-button board cable through the slot on the palm rest. 1 power-button board cable 3 palm rest 2 slot Turn the palm rest over. 3 Remove the screw that secures the power-button board to the palm rest. 4 Slide the power-button board out from the tab on the palm rest.
5 Lift the power-button board, along with its cable, off the palm rest.
Replacing the power-button board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Removing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base panel.
2 Slide the speaker cable through the slot on the computer base. 1 speaker cable 2 slot 3 Turn the computer over and open the display. 4 Note the speaker-cable routing and remove the cable from the routing guides on the computer base.
5 Lift the speakers, along with the speaker cable, off the computer base .
Replacing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Using the alignment posts, align and place the speakers on the palm rest.
Removing the I/O board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base panel.
3 52 Lift the I/O board off the computer base.
Replacing the I/O board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw hole on the I/O board with the screw hole on the computer base.
Removing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
Procedure 1 Disconnect the speaker cable from the system board. 1 speaker cable 2 slot 2 Turn the computer over and open the display as far as possible. 3 Peel the tape that secures the display cable to the system board. 4 Open the latches and disconnect the display cable and I/O-board cable from the system board.
5 6 56 Disconnect the power-adapter port cable from the system board. 1 system board 2 tape 3 display cable 4 latch 5 I/O-board cable 6 power-adapter port cable Remove the screw that secures the system board to the computer base.
7 Lift the system board off the computer base. 1 system board 3 screw 2 computer base 8 Turn the system board over and remove the coin-cell battery. 9 Follow the procedure from step 2 to step 4 in "Removing the heat sink”.
Replacing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
Post-requisites 1 Follow the procedure from step 2 to step 6 in “Replacing the palm rest”. 2 Replace the keyboard. 3 Replace the wireless card. 4 Replace the memory module. 5 Follow the procedure from step 3 to step 6 in “Replacing the hard drive”. 6 Replace the battery. 7 Replace the base panel.
Removing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default.
1 system board 2 plastic scribe 3 coin-cell battery 4 battery socket 61
Replacing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Removing the heat sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation.
3 In sequential order, as indicated on the heat sink, loosen the captive screws that secure the cooling assembly to the system board. 1 heat sink 2 captive screws (4) 3 system board 4 fan cable 5 fan 4 Lift the cooling assembly off the system board. 5 Remove the fan.
Replacing the heat sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can cause damage to the system board and processor.
Removing the fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base panel.
Procedure 1 2 Remove the screws that secure the fan to the heat sink. 1 cooling assembly 3 screws (3) 2 fan Turn the cooling assembly over.
3 Lift the fan off the heat sink.
Replacing the fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Place the fan on the heat sink. 2 Turn the cooling assembly over.
Removing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base panel.
3 Note the display-cable routing and remove the cable from the routing guides on the computer base.
4 5 72 Remove the screws that secure the display hinges to the computer base. 1 display assembly 3 computer base 2 screws (3) Carefully lift the display assembly off the computer base.
Replacing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the display hinges with the screw holes on the computer base.
Removing the display bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a nontouch screen display.
Procedure 1 Using your fingertips, gently pry up the inner edges of the display bezel. 1 2 display bezel 2 display panel Lift the display bezel off the display assembly.
Replacing the display bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Removing the display panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a nontouch screen display.
2 Turn the display panel over. 1 screws (4) 3 display-back cover 2 display panel 3 Peel the tape that secures the display cable to the display-back cover. 4 Open the latch and disconnect the display cable from the display-back cover.
5 Lift the display panel off the display back-cover.
Replacing the display panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Removing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base panel.
3 82 Lift the power-adapter port, along with its cable, off the computer base.
Replacing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Slide the power-adapter port into the slot on the computer base.
Removing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a nontouchscreen display.
2 Disconnect the camera cable from the camera.
Replacing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Connect the camera cable to the camera.
Removing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a nontouchscreen display.
2 88 Release the hinges from the latches and lift the display hinges off the display back-cover.
Replacing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Slide the hinges under the latches on the display back-cover.
Flashing the BIOS You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: 1 Turn on the computer. 2 Go to www.dell.com/support. 3 Click Product Support, enter the Service Tag of your computer and click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads. 5 Select the operating system installed on your computer.
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Information about Dell products and services www.dell.com Windows 8.1 and Windows 10 Dell Help & Support app Windows 10 Get started app Windows 8.1 Help + Tips app Accessing help in Windows 8, Windows 8.1, and Windows 10 In Windows search, type Help and Support, and press Enter. Accessing help in Windows 7 Click Start → Help and Support.
Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
