Inspiron 14 5000 Series Service Manual Computer Model: Inspiron 14–5458 Regulatory Model: P64G Regulatory Type: P64G001
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents Before working inside your computer.................................. 10 Before you begin .............................................................................................10 Safety instructions............................................................................................10 Recommended tools........................................................................................11 After working inside your computer......................................
Removing the base cover........................................................ 24 Prerequisites.....................................................................................................24 Procedure........................................................................................................ 24 Replacing the base cover.........................................................26 Procedure.....................................................................................................
Removing the wireless card.................................................... 38 Prerequisites.....................................................................................................38 Procedure........................................................................................................ 38 Replacing the wireless card.................................................... 40 Procedure.......................................................................................................
Removing the I/O board.......................................................... 53 Prerequisites.....................................................................................................53 Procedure.........................................................................................................53 Replacing the I/O board...........................................................55 Procedure...................................................................................................
Removing the speakers............................................................ 69 Prerequisites.................................................................................................... 69 Procedure........................................................................................................ 69 Replacing the speakers.............................................................71 Procedure.................................................................................................
Removing the camera...............................................................83 Prerequisites.....................................................................................................83 Procedure........................................................................................................ 83 Replacing the camera...............................................................85 Procedure.................................................................................................
Removing the display back-cover and antenna assembly......................................................................................96 Prerequisites.................................................................................................... 96 Procedure........................................................................................................ 96 Replacing the display back-cover and antenna assembly...................................................................................
Before working inside your computer CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin 1 Save and close all open files and exit all open applications. 2 Shut down your computer. – Windows 8.1: On the Start screen, click or tap the power icon Shut down. → – Windows 7: Click or tap Start → Shut down.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source. CAUTION: To avoid damaging the computer, ensure that the work surface is flat and clean.
• Philips screwdriver • Plastic scribe 12
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, and cables you removed before working on your computer. 3 Replace any media cards, discs, and any other parts that you removed before working on your computer. 4 Connect your computer and all attached devices to their electrical outlets.
Removing the battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Close the display and turn the computer over.
Replacing the battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the battery into the slots on the battery bay and snap the battery into place.
Removing the optical drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery.
2 3 Using a plastic scribe, slide the optical-drive assembly out of the opticaldrive bay. 1 screw 2 plastic scribe 3 computer base 4 optical-drive assembly Carefully pull the optical-drive bezel and remove it from the optical drive.
4 18 Remove the screws that secure the optical-drive bracket to the optical drive and remove the optical-drive bracket.
Replacing the optical drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the optical-drive bracket with the screw holes on the optical drive.
Removing the keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure 1 20 Turn the computer over and open the display as far as possible.
2 3 Using a plastic scribe, gently release the tabs that secure the keyboard to the palm-rest assembly. 1 plastic scribe 2 keyboard 3 palm-rest assembly 4 tabs (5) Carefully turn the keyboard over and place it on the palm-rest assembly.
4 Lift the latches and disconnect the keyboard cable and the keyboardbacklight cable from the system board. NOTE: The keyboard-backlight cable is present only if the laptop is shipped with a backlit keyboard. 5 22 1 keyboard-backlight cable 2 latch 3 keyboard cable 4 keyboard 5 palm-rest assembly Lift the keyboard, along with the cables, off the palm-rest assembly.
Replacing the keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
Removing the base cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery.
2 Using your fingertips, gently pry the base cover off the computer base.
Replacing the base cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
Removing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default.
1 plastic scribe 3 battery socket 28 2 coin-cell battery
Replacing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
Removing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
3 4 Lift the hard-drive assembly off the computer base. 1 screws (4) 2 hard-drive assembly 3 hard-drive cable 4 latch Disconnect the hard-drive interposer from the hard-drive assembly.
5 32 Remove the screws that secure the hard-drive bracket to the hard drive and lift the hard drive off the hard-drive bracket.
Replacing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
Removing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base cover.
2 Slide and remove the memory module from the memory-module slot.
Replacing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 36 Align the notch on the memory module with the tab on the memorymodule slot.
2 Slide the memory module firmly into the slot at an angle and gently press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. 1 notch 2 memory module 3 securing clips 4 memory-module slot 5 tab Post-requisites 1 Replace the base cover. 2 Replace the battery.
Removing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base cover.
4 Slide and remove the wireless card out of the wireless-card slot.
Replacing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
Removing the computer base WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
2 3 42 Remove the screws that secure the computer base to the palm-rest assembly. 1 optical-drive cable 3 screws (2) 2 Close the display and turn the computer over.
4 Remove the screws that secure the computer base to the palm-rest assembly. 1 5 screws (13) 2 computer base Using a plastic scribe, pry up the computer base from the palm-rest assembly, starting from the area around the display hinges.
6 44 Lift the computer base off the palm-rest assembly.
7 Lift the optical-drive interposer along with the cable off the computer base.
Replacing the computer base WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Align the optical-drive interposer with the slot on the computer base and snap it into place.
Removing the optical-drive interposer WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base cover. 3 Remove the optical drive.
3 48 Lift the optical-drive interposer along with the cable off the computer base.
Replacing the optical-drive interposer WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
Removing the heat-sink assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation.
4 Lift the heat-sink assembly off the system board.
Replacing the heat-sink assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can cause damage to the system board and processor.
Removing the I/O board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base cover. 3 Remove the optical drive.
4 54 Lift the I/O board off the palm-rest assembly.
Replacing the I/O board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
Removing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
2 Lift the latches and disconnect the touch-pad cable and the powerbutton board cable from the system board. 1 power-button board cable 3 touch-pad cable 2 palm-rest assembly 3 Close the display and turn the computer over. 4 Lift the latch and disconnect the display cable from the system board. 5 Disconnect the speaker cable from the system board. 6 Peel the tape from the antenna cables.
7 58 Remove the screw that secures the system board to the palm-rest assembly.
8 Lift the system board off the palm-rest assembly and carefully turn the system board over. 1 9 system board 2 palm-rest assembly Disconnect the power-adapter port cable from the system board. 10 Lift the latch and disconnect the I/O-board cable from the system board.
11 Lift the system board off the palm-rest assembly.
Replacing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
12 Slide the touch-pad cable and the power-button board cable into their connectors on the system board and press down the latches to secure the cables. Post-requisites 1 Replace the I/O board. 2 Replace the heat-sink assembly. 3 Replace the computer base. 4 Replace the keyboard. 5 Replace the wireless card. 6 Follow the procedure from step 5 to step 7 in “Replacing the hard drive”. 7 Replace the memory modules. 8 Replace the optical drive. 9 Replace the base cover.
Removing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base cover. 3 Remove the optical drive.
3 64 Lift the power-adapter port, along with the power-adapter port cable, off the palm-rest assembly.
Replacing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Place the power-adapter port into the slot on the palm-rest assembly.
Removing the power-button board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base cover. 3 Remove the optical drive.
3 Lift the power-button board, along with its cable, off the palm-rest assembly.
Replacing the power-button board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
Removing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base cover. 3 Remove the optical drive.
2 70 Lift the speakers, along with the speaker cable, off the palm-rest assembly.
Replacing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Using the alignment posts, align and place the speakers on the palm-rest assembly.
Removing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base cover. 3 Remove the optical drive.
2 Note the display-cable routing and remove the cable from its routing guides on the palm-rest assembly. 1 display cable 3 antenna cables (2) 2 routing guides 3 Turn the computer over and open the display at an angle of 90 degrees. 4 Turn the computer over and place it on the edge of the table in a position that allows access to the screws on the display hinges. 5 Remove the screws that secure the display hinges to the palm-rest assembly.
6 74 Carefully lift the display assembly from the palm-rest assembly.
7 Carefully place the display assembly on a clean, flat surface.
Replacing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Place the palm rest at the edge of the table with the speakers facing away from the edge.
Removing the palm-rest assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base cover. 3 Remove the optical drive.
1 78 palm-rest assembly
Replacing the palm-rest assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the palm-rest assembly on a clean and flat surface.
Removing the display bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a nontouch screen display.
Procedure 1 Using your fingertips, gently pry up the inner edges of the display bezel. 1 2 display bezel 2 display panel Lift the display bezel off the display assembly.
Replacing the display bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the display bezel with the display back-cover and gently snap the display bezel into place.
Removing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a nontouchscreen display.
2 84 Using a plastic scribe, gently pry the camera off the display back-cover.
Replacing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Align the camera to the slot on the display back-cover and adhere the camera in place.
Removing the display panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a nontouch screen display.
2 Turn the display panel over. 1 screws (4) 3 display-back cover 2 display panel 3 Peel the tape that secures the display cable to the display panel. 4 Lift the latch and disconnect the display cable from the display panel.
5 88 Lift the display panel off the display back-cover.
Replacing the display panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
Removing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a nontouchscreen display.
2 Carefully lift the display hinges off the display back-cover.
Replacing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the display hinges with the screw holes on the display back-cover.
Removing the display cable WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a nontouchscreen display.
4 94 Note the camera cable routing and remove the camera cable from the display back-cover.
Replacing the display cable WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Route the display cable through the routing guides on the display backcover.
Removing the display backcover and antenna assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
1 display back-cover and antenna assembly.
Replacing the display backcover and antenna assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the display back-cover and antenna assembly on a clean, flat surface.
Flashing the BIOS You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: 1 Turn on the computer. 2 Go to dell.com/support. 3 Click Product Support, enter the Service Tag of your laptop and click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads. 5 Scroll down the page and select BIOS from the Category drop-down list.
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these online self-help resources: Self-Help Information Self-Help Options Accessing Windows Help Windows 8.1—Open the Search charm, type Help and Support in the search box, and press Enter. Windows 7—Click Start → Help and Support. Information about Dell products and services See dell.com.
NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
