Inspiron 15 5000 Series Service Manual Computer Model: Inspiron 15–5559 Regulatory Model: P51F Regulatory Type: P51F004
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents Before working inside your computer.................................. 10 Before you begin .............................................................................................10 Safety instructions............................................................................................10 Recommended tools........................................................................................11 After working inside your computer......................................
Removing the memory modules............................................ 22 Prerequisites.....................................................................................................22 Procedure.........................................................................................................22 Replacing the memory modules............................................ 24 Procedure........................................................................................................
Removing the keyboard........................................................... 37 Prerequisites.....................................................................................................37 Procedure.........................................................................................................37 Replacing the keyboard........................................................... 40 Procedure...................................................................................................
Removing the I/O board.......................................................... 53 Prerequisites.....................................................................................................53 Procedure.........................................................................................................53 Replacing the I/O board...........................................................55 Procedure...................................................................................................
Removing the display assembly.............................................. 71 Prerequisites..................................................................................................... 71 Procedure......................................................................................................... 71 Replacing the display assembly.............................................. 74 Procedure.........................................................................................................
Removing the display cable.................................................... 85 Prerequisites.....................................................................................................85 Procedure........................................................................................................ 85 Replacing the display cable..................................................... 87 Procedure......................................................................................................
Removing the palm-rest assembly.........................................97 Prerequisites.....................................................................................................97 Procedure.........................................................................................................97 Replacing the palm-rest assembly.........................................99 Procedure........................................................................................................
Before working inside your computer CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin 1 Save and close all open files and exit all open applications. 2 Shut down your computer. – Windows 8.1: On the Start screen, click or tap the power icon Shut down. > – Windows 7: Click or tap Start > Shut down.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source. CAUTION: To avoid damaging the computer, ensure that the work surface is flat and clean.
• Phillips screwdriver • Plastic scribe 12
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, and cables you removed before working on your computer. 3 Replace any media cards, discs, and any other parts that you removed before working on your computer. 4 Connect your computer and all attached devices to their electrical outlets.
Removing the battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Close the display and turn the computer over. 2 Slide the battery latch to the unlocked position.
Replacing the battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the battery into the slots on the battery bay and snap the battery into place.
Removing the optical drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery.
3 4 Slide the optical-drive assembly out of the optical-drive bay. 1 optical-drive assembly 2 optical-drive slot 3 plastic scribe 4 screw Carefully pull the optical-drive bezel and remove it from the optical drive.
5 18 Remove the screws that secure the optical-drive bracket to the optical drive and remove the optical-drive bracket.
Replacing the optical drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the optical-drive bracket with the screw holes on the optical drive.
Removing the base cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure 1 Close the display and turn the computer over.
Replacing the base cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Slide the base cover into the computer base and snap the base cover into place.
Removing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base cover.
2 Remove the memory module from the memory-module slot.
Replacing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 24 Align the notch on the memory module with the tab on the memorymodule slot.
2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. 1 memory module 3 memory-module slot 2 securing clips (2) Post-requisites 1 Replace the base cover. 2 Replace the battery.
Removing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
3 Lift the hard-drive assembly out of the computer base using the harddrive pull tab.
4 Disconnect the interposer from the hard drive. 1 5 28 hard-drive assembly 2 interposer Remove the screws that secure the hard-drive bracket to the hard drive.
6 Lift the hard-drive bracket out of the hard drive.
Replacing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
Removing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the base cover.
4 32 Slide the wireless card out of the wireless-card slot.
Replacing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
Removing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default.
1 plastic scribe 3 battery socket 2 coin-cell battery 35
Replacing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
Removing the keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure 1 Turn the computer over and, open the display.
3 4 38 Slide the keyboard up to release it from the tabs on the palm-rest assembly. 1 securing clips (5) 2 plastic scribe 3 keyboard 4 tabs (6) 5 palm-rest assembly Turn the keyboard over and place it on the palm-rest assembly.
5 6 Lift the latches and disconnect the keyboard cable and backlight cable from the system board. 1 backlight cable 2 latches (2) 3 keyboard cable 4 keyboard Lift the keyboard off the palm-rest assembly.
Replacing the keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
Removing the computer base WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
2 Remove the screws that secure the computer base to the palm-rest assembly. 1 screws (5) 3 latch 2 optical-drive cable 3 Close the display and turn the computer over. 4 Disconnect the speaker cable from its connector on the system board.
5 Remove the screws that secure the computer base to the palm-rest assembly. 1 6 screws (15) 2 speaker cable Using your fingertips, pry up the computer base from the palm-rest assembly starting from the area around the display hinges.
7 8 44 Lift the computer base off the palm-rest assembly and slide the antenna cables through the computer base. 1 computer base 3 antenna cables 2 tabs Follow the procedure from step 2 to step 4 in ”Removing the speakers".
9 Lift the optical-drive interposer along with the cable off the computer base.
Replacing the computer base WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Replace the optical-drive interposer on the computer base.
Removing the optical-drive interposer WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
2 Lift the optical-drive interposer along with the cable off the computer base.
Replacing the optical-drive interposer WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Replace the optical-drive interposer on the computer base.
Removing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
4 Lift the speakers, along with the speaker cable, off the computer base.
Replacing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Using the alignment posts on the computer base, place the speakers on the computer base.
Removing the I/O board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
4 54 Lift the I/O board off the palm-rest assembly.
Replacing the I/O board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
Removing the heat-sink assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation.
3 In sequential order (indicated on the heat-sink assembly), remove the screws that secure the heat-sink assembly to the system board. 4 Lift the heat-sink assembly off the system board.
Replacing the heat-sink assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can cause damage to the system board and processor.
7 Replace the battery.
Removing the power-button module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
3 Slide the power-button board cable out through the slot on the palmrest assembly. 1 slot 2 power-button board cable 4 Close the display and turn the computer over. 5 Remove the screw that secures the power-button board to the palm-rest assembly. 6 Peel off the tape from the power-button board.
7 62 Lift the power-button board at an angle along with the cable off the palm-rest assembly.
Replacing the power-button module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
Removing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
3 Lift the latch and disconnect the touchpad cable from the connector on the system board. 1 power-button board cable 3 latch 2 touchpad cable 4 Close the display panel and turn the computer over. 5 Lift the latch and disconnect the display cable from the connector on the system board.
6 7 66 Remove the screw that secures the system board to the palm-rest assembly. 1 screw 2 display cable 3 latch 4 system board Carefully lift the system board from the inner edge and release the ports from the slots on the palm-rest assembly.
8 Turn the system board over. 1 9 system board Lift the latch and disconnect the I/O-board cable from the system board. 10 Disconnect the power-adapter port cable from the system board.
11 Lift the system board off the palm-rest assembly.
Replacing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
2 Follow the procedure from step 3 to step 8 in ”Replacing the computer base". 3 Replace the keyboard. 4 Replace the wireless card. 5 Replace the hard drive. 6 Replace the base cover. 7 Replace the optical drive. 8 Replace the battery.
Removing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
3 Note the display cable routing and remove the cable from its routing guides. 1 antenna cables 2 routing guides 3 system board 4 display cable 5 latch 4 Turn the computer over. 5 Open the display at an angle of 90 degrees. 6 Place the computer on the edge of the table so that the palm-rest assembly is on the table and the display assembly extends past the table edge with the display hinges facing up. 7 Remove the screws that secure the display hinges to the palm-rest assembly.
8 Lift the display assembly off the palm-rest assembly.
Replacing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
Removing the display bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
2 Remove the display bezel off the display back-cover.
Replacing the display bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the display bezel with the display back-cover, and gently snap the display bezel into place.
Removing the display panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
2 Gently lift the display panel and turn it over. 1 3 screws (4) 2 display panel Peel the tape adhered over the display cable.
4 5 80 Disconnect the display cable from the display-panel cable connector. 1 display panel 3 tape 2 display cable Lift the display panel away from the display back-cover.
Replacing the display panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Connect the display cable to the display-panel connector.
Removing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
2 Lift the display hinges off the display back-cover.
Replacing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the display hinges with the screw holes on the display back-cover.
Removing the display cable WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
4 86 Note the display cable routing and remove the display cable from the display back-cover.
Replacing the display cable WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Route the display cable through the routing guides on the display backcover.
Removing the display backcover and antenna assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive.
1 display back-cover and antenna assembly 89
Replacing the display backcover and antenna assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the display back-cover on a flat surface.
Removing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
3 92 Lift the camera off the display back-cover.
Replacing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Using the alignment post, adhere the camera on the display back-cover.
Removing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
3 Lift the power-adapter port, along with its cable, off the palm-rest assembly.
Replacing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure 1 Slide the power-adapter port into position.
Removing the palm-rest assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites 1 Remove the battery. 2 Remove the optical drive. 3 Remove the base cover.
1 98 palm-rest assembly 2 touchpad cable
Replacing the palm-rest assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the palm-rest assembly on a flat surface.
Flashing the BIOS You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: 1 Turn on the computer. 2 Go to dell.com/support. 3 Click Product Support, enter the Service Tag of your laptop and click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads. 5 Select the operating system installed on your computer.
