Inspiron 7506 2-in-1 Silver Service Manual Regulatory Model: P97F Regulatory Type: P97F003 September 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Working inside your computer...................................................................................... 5 Before working inside your computer.............................................................................................................................5 Safety instructions..............................................................................................................................................................
Installing the M.2 2280 solid-state drive............................................................................................................... 35 Fan........................................................................................................................................................................................ 36 Removing the fan.....................................................................................................................................................
1 Working inside your computer Before working inside your computer About this task NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Steps 1. Save and close all open files and exit all open applications. 2. Shut down your computer. Click Start > Power > Shut down. NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down instructions. 3.
CAUTION: When you disconnect a cable, pull it by its connector or its pull tab, not the cable itself. Some cables have connectors with locking tabs or thumbscrews that you must disengage before disconnecting the cable. When disconnecting cables, keep them evenly aligned to avoid bending the connector pins. When connecting cables, ensure that the ports and the connectors are correctly oriented and aligned. CAUTION: Press and eject any installed card from the media-card reader.
● ● ● ● ● mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use wireless wrist straps. Always be aware that the internal wires of a wrist strap are prone to damage from normal wear and tear, and must be checked regularly with a wrist strap tester in order to avoid accidental ESD hardware damage. It is recommended to test the wrist strap and bonding wire at least once per week.
2 Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Phillips screwdriver #0 ● Phillips screwdriver #1 ● Plastic scribe Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box.
Table 1. Screw list (continued) Component Secured to Screw type Quantity Touchpad bracket Palm-rest and keyboard assembly M1.6x2 3 Touchpad Palm-rest and keyboard assembly M2x2 2 Fan Palm-rest and keyboard assembly M2x2 2 I/O board Palm-rest and keyboard assembly M2x3 2 Display hinges Palm-rest and keyboard assembly M2x3.5 4 Display hinges Palm-rest and keyboard assembly M2.
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. Base cover Battery Memory module Heat sink System board Power-adapter port Right speaker Touchpad Left speaker Display assembly Palm-rest and keyboard assembly Fan Power button with fingerprint-reader bracket Power button with fingerprint reader I/O board Wireless card Solid-state drive Solid-state drive thermal bracket NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased.
Base cover Removing the base cover Prerequisites 1. Follow the procedure in Before working inside your computer. About this task The following images indicate the location of the base cover and provide a visual representation of the removal procedure.
Removing and installing components
Steps 1. Remove the six screws (M2x4) that secure the base cover to the palm-rest and keyboard assembly. 2. Loosen the three captive screws that secure the base cover to the palm-rest and keyboard assembly. NOTE: Upon loosening the three captive screws, the base cover will pop up creating a gap between the base cover and the palm-rest assembly. 3. Starting from the top-right corner, use a plastic scribe to pry the base cover to release the base cover from the palm-rest and keyboard assembly.
Removing and installing components
Steps 1. Connect the battery cable to the system board. 2. Adhere the tape that secures the battery cable to the system board. 3. Align the screw holes on the base cover with the screw holes on the palm-rest and keyboard assembly, and then snap the base cover into place. 4. Replace the six screws (M2x4) that secure the base cover to the palm-rest and keyboard assembly. 5. Tighten the three captive screws that secure the base cover to the palm-rest and keyboard assembly. Next steps 1.
● Do not apply pressure to the surface of the battery. ● Do not bend the battery. ● Do not use tools of any kind to pry on or against the battery. ● Ensure any screws during the servicing of this product are not lost or misplaced, to prevent accidental puncture or damage to the battery and other system components. ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous.
About this task The following image indicates the location of the battery and provides a visual representation of the installation procedure. Steps 1. Using the alignment posts, place the battery on the palm-rest and keyboard assembly. 2. Replace the five screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 3. Connect the battery cable to the system board. 4. Adhere the tape that secures the battery cable to the system board. Next steps 1. Install the base cover. 2.
Steps 1. Disconnect the coin-cell battery from the I/O board. 2. Lift the speaker cable, and remove the coin-cell battery cable from the routing guide on the fan. 3. Lift the speaker cable, and using a plastic scribe peel the coin-cell battery off the slot on the palm-rest and keyboard assembly. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
Steps 1. Adhere the coin-cell battery to the slot on the palm-rest and keyboard assembly. 2. Lift the speaker cable and route the coin-cell battery cable through the routing guide on the fan. 3. Connect the coin-cell battery cable to the I/O board. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Memory modules Removing the memory modules Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover.
Steps 1. Lift the flap to access the memory module. 2. Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up. 3. Slide and remove the memory module from the memory-module slot. NOTE: Repeat step 2 to step 3 to remove any other memory modules installed in your computer. Installing the memory modules Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
Steps 1. Lift the flap to access the memory-module slot. 2. Align the notch on the memory module with the tab on the memory-module slot. 3. Slide the memory module firmly at an angle, into the memory-module slot. 4. Press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. NOTE: Repeat step 2 to step 4 to install any other memory modules in your computer. Next steps 1. Install the base cover. 2.
Wireless card Removing the wireless card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following image indicates the location of the wireless card and provides a visual representation of the removal procedure. Steps 1. Remove the screw (M2x3) that secures the wireless-card bracket to the wireless card and system board. 2. Remove the wireless-card bracket from the wireless card. 3.
Steps 1. Connect the antenna cables to the wireless card and route the antenna cables through the routing guides on the palm-rest and keyboard assembly. The following table provides the antenna-cable color scheme for the wireless card that is supported by your computer. Table 2. Antenna-cable color scheme Connectors on the wireless card Antenna-cable color Silkscreen marking Main White MAIN △ (white triangle) Auxiliary Black AUX ▲ (black triangle) 2.
About this task The following image indicates the location of the speakers and provides a visual representation of the removal procedure. Steps 1. Disconnect the speaker cable from the system board. 2. Note the speaker cable routing, and remove the speaker cable from the routing guides on the palm-rest and keyboard assembly. 3. Lift the speakers along with the cables, off the palm-rest and keyboard assembly.
Steps 1. Using the alignment posts and rubber grommets, place the speakers on the slots of the palm-rest and keyboard assembly. 2. Route the speaker cable through the routing guides on the palm-rest and keyboard assembly. 3. Connect the speaker cable to the system board. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Heat sink Removing the heat sink Prerequisites 1. Follow the procedure in Before working inside your computer.
Steps 1. In reverse sequential order (as indicated on the heat sink), loosen the seven captive screws that secure the heat sink to the system board. 2. Lift the heat sink off the system board. Installing the heat sink Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.
Steps 1. Align the screw holes on the heat sink with the screw holes on the system board. 2. In sequential order (as indicated on the heat sink), tighten the seven captive screws that secure the heat sink to the system board. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Power-adapter port Removing the power-adapter port Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover.
Steps 1. Remove the two screws (M2x3.5) that secure the right display-hinge to the system board and palm-rest and keyboard assembly. 2. Remove the screw (M2.5x5) that secures the right display-hinge to the system board and palm-rest and keyboard assembly. 3. Open the right display-hinge at an angle of 90 degrees. 4. Disconnect the power-adapter port cable from the system board. 5. Remove the power-adapter port cable from the routing guide on the palm-rest and keyboard assembly. 6.
Steps 1. Place the power-adapter port into the slot on the palm-rest and keyboard assembly. 2. Replace the screw (M2x3) that secures the power-adapter port to the palm-rest and keyboard assembly. 3. Route the power-adapter port cable through the routing guide on the palm-rest and keyboard assembly. 4. Connect the power-adapter port cable to the system board. 5. Close the right display-hinge. 6. Replace the screw (M2.
Steps 1. Remove the three screws (M1.6x2) that secure the touchpad bracket to the palm-rest and keyboard assembly. 2. Open the latch, and disconnect the touchpad cable from the touchpad. 3. Peel the tape that secures the touchpad to the palm-rest and keyboard assembly. 4. Remove the two screws (M2x2) that secure the touchpad to the palm-rest and keyboard assembly. 5. Slide and lift the touchpad off the palm-rest and keyboard assembly.
Steps 1. Slide the touchpad into the slot on the palm-rest and keyboard assembly. 2. Replace the two screws (M2x2) that secure the touchpad to the palm-rest and keyboard assembly. 3. Adhere the tape that secures the touchpad to the palm-rest and keyboard assembly. 4. Slide the touchpad cable into the connector on the touchpad and close the latch to secure the cable. 5. Place the touchpad bracket into the slot on the palm-rest and keyboard assembly. 6. Replace the three screws (M1.
Steps 1. Remove the screw (M2x3) that secure the solid-state drive thermal bracket to the palm-rest and keyboard assembly. 2. Lift the solid-state drive thermal bracket off the palm-rest and keyboard assembly. 3. Remove the screw (M2x3) that secures the solid-state drive to the solid-state drive bracket. 4. Slide and remove the solid-state drive from the solid-state drive slot. Installing the M.
The following image indicates the location of the M.2 2230 solid-state drive and provides a visual representation of the installation procedure. NOTE: Perform step 1 to step 3 if you are replacing the M.2 2230 solid-state drive with an M.2 2280 solid-state drive.
Steps 1. Remove the screw (M1.6x2.5) that secures the solid-state drive bracket to the palm-rest and keyboard assembly. 2. Turn the solid-state drive bracket at an angle of 180 degrees. 3. Insert the solid-state drive bracket into the other solid-state drive bracket slot on the palm-rest and keyboard assembly. 4. Replace the screw (M1.6x2.5) that secures the solid-state drive bracket to the palm-rest and keyboard assembly. 5.
3. Slide and remove the solid-state drive from the solid-state drive slot. Installing the M.2 2280 solid-state drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task This computer supports two solid-state drive form factors. ● M.2 2230 ● M.2 2280 If you are replacing the M.2 2280 solid-state drive with an M.
NOTE: Perform step 1 to step 3 if you are replacing the M.2 2230 solid-state drive with an M.2 2280 solid-state drive. Steps 1. Remove the screw (M1.6x2.5) that secures the solid-state drive bracket to the palm-rest and keyboard assembly. 2. Turn the solid-state drive bracket at an angle of 180 degrees. 3. Insert the solid-state drive bracket into the other solid-state drive bracket slot on the palm-rest and keyboard assembly. 4. Replace the screw (M1.6x2.
Steps 1. Disconnect the fan cable from the system board. 2. Remove the two screws (M2x2) that secure the fan to the palm-rest and keyboard assembly. 3. Lift the fan off the palm-rest and keyboard assembly. Installing the fan Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the fan and provides a visual representation of the installation procedure. Steps 1.
I/O board Removing the I/O board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the fan. About this task The following image indicates the location of the I/O-board and provides a visual representation of the removal procedure. Steps 1. Remove the two screws (M2x3.5) that secure the left-display hinge to the I/O board and palm-rest and keyboard assembly. 2. Remove the screw (M2.
Steps 1. Slide the I/O board into the slots on the palm-rest and keyboard assembly. 2. Align the screw hole on the I/O board with the screw hole on the palm-rest and keyboard assembly. 3. Slide the fingerprint reader-cable into the connector on the I/O board and close the latch to secure the cable. 4. Replace the two screws (M2x3) that secures the I/O board to the palm-rest and keyboard assembly. 5. Connect the I/O-board cable to the connector on the I/O board and close the latch to secure the cable. 6.
Steps 1. Remove the two screws (M1.6x2.5) that secure the power-button bracket to the palm-rest and keyboard assembly. 2. Lift the power-button bracket off the palm-rest and keyboard assembly. 3. Open the latch, and disconnect the power-button cable from the fingerprint reader-board. 4. Lift the power button, along with its cable, off the slot on the palm-rest and keyboard assembly.
Steps 1. Align and place the power button, along with its cable, on the slot of the palm-rest and keyboard assembly. 2. Slide the power-button cable into the connector on the fingerprint reader-board and close the latch to secure the cable. 3. Align the screw holes on the power-button bracket with the screw holes on the palm-rest and keyboard assembly. 4. Replace the two screws (M1.6x2.5) that secure power-button bracket to the palm-rest and keyboard assembly. Next steps 1. 2. 3. 4. 5.
Steps 1. Open the latch, and disconnect the power button board-cable from the fingerprint reader-board. 2. Peel the fingerprint reader-board cable from the palm-rest and keyboard assembly. 3. Lift the fingerprint reader daughter-board, along with its cable, off the palm-rest and keyboard assembly. Installing the fingerprint reader daughter-board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
Steps 1. Adhere the fingerprint reader daughter-board cable to the palm-rest and keyboard assembly. 2. Align and place the fingerprint reader-board, along with its cable, on the slot of the palm-rest and keyboard assembly. 3. Slide the power button board-cable into the connector on the fingerprint reader-board and close the latch to secure the cable. Next steps 1. 2. 3. 4. 5. Install the I/O board. Install the fan. Install the heat sink. Install the base cover.
Removing and installing components
Steps 1. Peel the tape that secures the display cable to the system board. 2. Open the latch, and disconnect the display cable from the system board and remove the display cable from the slot on the palm-rest and keyboard assembly. 3. Remove the four screws (M2x3.5) that secure the display hinges to the palm-rest and keyboard assembly. 4. Remove the two screws (M2.5x5) that secure the display hinges to the palm-rest and keyboard assembly. 5.
Steps 1. Slide the display assembly at an angle, and place the display assembly on the palm-rest and keyboard assembly. 2. Replace the four screws (M2x3.5) that secure the display hinge to the palm-rest and keyboard assembly. 3. Replace the two screws (M2.5x5) that secure the display hinge to the palm-rest and keyboard assembly. 4. Route the display cable through the slot on the palm-rest and keyboard assembly. 5.
System board Removing the system board Prerequisites 1. 2. 3. 4. 5. 6. 7. 8. 9. Follow the procedure in Before working inside your computer. Remove the base cover. Remove the battery. Remove the coin-cell battery. Remove the memory modules. Remove the wireless card. Remove the M.2 2230 solid-state drive or M.2 2280 solid-state drive, as applicable. Remove the fan. Remove the heat sink. About this task The following image indicates the connectors on your system board. Figure 1. System-board connectors 1.
Removing and installing components
Steps 1. Remove the two screws (M2x3.5) that secure the right display hinge to the system board and palm-rest and keyboard assembly. 2. Remove the screw (M2.5x5) that secures the right display hinge to the system board and palm-rest and keyboard assembly. 3. Open the hinge at an angle of 90 degrees. 4. Disconnect the fan cable from the system board. 5. Peel the tape that secures the I/O-board cable to the system board. 6. Open the latch, and disconnect the I/O-board cable from the system board. 7.
The following image indicates the location of the system board and provides a visual representation of the installation procedure.
Steps 1. Align and place the system board on the palm-rest and keyboard assembly. 2. Replace the two screws (M2x2) that secure the system board to the palm-rest and keyboard assembly. 3. Align the screw holes on the USB Type-C port bracket with the screw holes on the system board. 4. Replace the two screws (M2x3) that secure the USB Type-C port bracket to the system board. 5. Adhere the tape that secures the USB Type-C port bracket to the system board. 6.
3. 4. 5. 6. 7. 8. 9. Install the M.2 2230 solid-state drive or M.2 2280 solid-state drive, as applicable. Install the wireless card. Install the memory modules. Install the coin-cell battery. Install the battery. Install the base cover. Follow the procedure in After working inside your computer. Palm-rest and keyboard assembly Removing the palm-rest and keyboard assembly Prerequisites 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. Follow the procedure in Before working inside your computer.
Steps After performing the steps in the pre-requisites, you are left with the palm-rest and keyboard assembly. Installing the palm-rest and keyboard assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the palm-rest and keyboard assembly and provides a visual representation of the installation procedure.
Steps Place the palm-rest and keyboard assembly on a clean and flat surface. Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 54 Install the system board. Install the display assembly. Install the fingerprint reader daughter-board. Install the power-button board. Install the touchpad. Install the power-adapter port. Install the fan. Install the heat sink. Install the speakers. Install the I/O board. Install the M.2 2230 solid-state drive or M.2 2280 solid-state drive, as applicable.
3 Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ SLN128938.
4 System setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.
● Bring up the one-time boot menu by pressing F12 key The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. ● Optical Drive (if available) ● SATA Hard Drive (if available) ● Diagnostics The boot sequence screen also displays the option to access the System Setup screen.
Table 4. System setup options—System information menu (continued) Overview Health Displays the battery health. AC Adapter Displays whether an AC adapter is connected. If connected, the AC adapter type. PROCESSOR Processor Type Displays the processor type. Maximum Clock Speed Displays the maximum processor clock speed. Minimum Clock Speed Displays the minimum processor clock speed. Current Clock Speed Displays the current processor clock speed.
Table 5. System setup options—Boot Configuration menu (continued) Boot Configuration Enable Secure Boot Enables secure boot using only validated boot software. Default: OFF Secure Boot Mode Changes to the Secure Boot operation mode. Allows to switch between Deployed Mode and Audit Mode. Default: Deployed Mode Expert Key Management Enable Custom Mode Allows the PK, KEK, db, and dbx security key databases to be modified. Custom Mode Key Management Allows for selection of key database. Table 6.
Table 7. System setup options—Storage menu Storage SATA/NVMe Operation SATA/NVMe Operation Configures operating mode of the integrated storage device controller. Default: RAID On. Storage device is configured to support RAID functions. When enabled, all NVMe and SATA devices will be mapped under VMD controller. Windows RST (Intel Rapid Restore Technology) driver, or Linux kernel VMD driver must be loaded in order to boot the OS. Storage Interface Port Enablement Enables or disables the onboard drives.
Table 10. System setup options—Power menu Power Battery Configuration Enables the computer to run on battery during power usage hours. Use the below options to prevent AC power usage between certain times of each day. Default: Adaptive. Battery settings are adaptively optimized based on your typical battery usage pattern. Advanced Configuration Enable Advanced Battery Charge Configuration Enables Advanced Battery Charge Configuration from the beginning of the day to a specified work period.
Table 11. System setup options—Security menu (continued) Security Default: OFF SMM Security Mitigation Enables or disables additional UEFI SMM Security Mitigation protections. Default: OFF NOTE: This feature may cause compatibility issues or loss of functionality with some legacy tools and applications. Data Wipe on Next Boot When enabled, the BIOS will schedule a data wipe cycle for all storage devices connected to the system board on the next reboot.
Table 12. System setup options—Passwords menu (continued) Passwords Admin Setup Lockout Enable Admin Setup Lockout Enables or disables the user from entering BIOS Setup when an Admin Password is set. Default: OFF Master Password Lockout Enable Master Password Lockout Enables or disables master password support. Default: OFF NOTE: Hard drive passwords must be cleared before the setting can be changed. Table 13.
Table 14. System setup options—System Management menu (continued) System Management Asset Tag Creates a system Asset Tag that can be used by an IT administrator to uniquely identify a particular system. Once set in BIOS, the Asset Tag cannot be changed. AC Behavior Wake on AC Enables or disables basic checks when AC power is applied to the device. The checks include determining how the AC Recovery option is set.
Table 16. System setup options—Pre-boot Behavior menu (continued) Pre-boot Behavior Enable Dock Warning Messages Enable or disable dock warning messages. Default: ON Fastboot Configures the speed of the UEFI boot process. Default: Thorough. Performs complete hardware and configuration initialization during boot. Extend BIOS POST Time Configures the BIOS POST (Power-On Self-Test) load time. Default: 0 seconds Table 17.
Table 18. System setup options—Performance menu (continued) Performance Enable Intel Hyper-Threading Technology Enabled or disabled the Intel Hyper-Threading mode of the processor. If enabled, the Intel Hyper-Threading increases the efficiency of the processor resources when multiple threads run on each core. Default: ON Table 19. System setup options—System Logs menu System Logs BIOS Event Log Clear Bios Event Log Select keep or clear BIOS events.
5 Troubleshooting SupportAssist diagnostics About this task The SupportAssist diagnostics (previously known as ePSA diagnostics) performs a complete check of your hardware. The SupportAssist diagnostics is embedded in the BIOS and is launched by it internally. The SupportAssist diagnostics provides a set of options for particular devices or device groups. It allows you to: ● ● ● ● ● ● Run tests automatically or in an interactive mode.
Table 20.
NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Drivers & downloads > Find it myself. 5. Select the operating system installed on your computer. 6. Scroll down the page and expand BIOS. 7. Click Download to download the latest version of the BIOS for your computer. 8. After the download is complete, navigate to the folder where you saved the BIOS update file. 9.
Steps 1. Turn off your computer. 2. Remove the base cover. NOTE: The battery must be disconnected from the system board. See Step 4 in removing the base cover . 3. Press and hold the power button for 15 seconds to drain the flea power. 4. Install the base cover. 5. Turn on your computer.
6 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 21. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell Tips Contact Support In Windows search, type Contact Support, and press Enter. Online help for operating system www.dell.com/support/windows www.dell.