Dell™ Inspiron™ 8600 Owner’s Manual Model PP02X w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Tell Me How help file (see page 94).
Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 11 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Air Travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . EMC Instructions . . . . . . . . . . . . . . . . . . . . . . . . California Residents . . . . . . . . . . . . . . . . . . . . . . .
Modem and Internet Connection Problems . . . . . . . . . . . . . . . . . . . . . . 36 . . . . . . . . . . . . . . . . . . . . . . . . 38 . . . . . . . . . . . . . . . . . . . . . . . . . 38 Transferring Information to a New Computer Setting Up a Printer Printer Cable Connecting a Parallel Printer . . . . . . . . . . . . . . . . . 38 . . . . . . . . . . . . . . . . . . . 39 . . . . . . . . . . . . . . . . . . . . . . . . .
Removing and Installing Devices While the Computer Is Turned Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 . . . . . . . . . . . . . . . 53 . . . . . . . . . . . . . . . . . 54 If the Device Screw Is Not Installed If the Device Screw Is Installed Removing and Installing Devices While the Computer Is Running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 . . . . . . . . . . . . . . . 56 . . . . . . . . . . . . . . . . .
5 Using CDs, DVDs, and Other Multimedia Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . 68 CD or DVD problems . . . . . . . . . . . . . . . . . . . . . . . . 68 If you cannot play a CD, CD-RW, or DVD . . . . . . . . . . . If you cannot eject the CD, CD-RW, or DVD drive tray . . . . . 69 . . . . . . 69 . . . . . . . . . . . . . . . . . . . 69 If you hear an unfamiliar scraping or grinding sound Sound and Speaker Problems . . . . . . . . 69 . . . . . . . . . 69 . . . . . .
Solving Problems Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Accessing Help . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 . . . . . . . . . . . . . . . . . . . . 95 . . . . . . . . . . . . . . . . . . . . . . 95 Video and Display Problems If the display is blank If the display is difficult to read . . . . . . . . . . . . . . . . . If only part of the display is readable 97 . .
Using System Restore . . . . . . . . . . . . . . . . . . . . . . . Creating a Restore Point . . . . . . . . . . . . . . . . . . . . Restoring the Computer to an Earlier Operating State Undoing the Last System Restore 106 . . . . . 106 . . . . . . . . . . . . . . . 107 Resolving Software and Hardware Incompatibilities . . . . . . . 108 . . . . . . . . . . . . . . 109 . . . . . . . . . . . . . . . . . . . . . .
Regulatory Noticesthe help file, see NOM Information (Mexico Only) . . . . . . . . . . . . . . . 157 . . . . . . . . . . . . . . . 158 Limited Warranties and Return Policy . . . . . . . . . . . . . . Limited Warranty for Dell-Branded Hardware Products (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . "Total Satisfaction" Return Policy (U.S. Only) . . . . 159 . . . . . . . . . 162 Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) . . . . . . . . . . . . . . . . . . .
Contents
CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. General • Do not attempt to service the computer yourself unless you are a trained service technician. Always follow installation instructions closely.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m CAUTION: Safety Instructions (continued) • To help avoid the potential hazard of electric shock, do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm. Do not use your computer during an electrical storm unless all cables have been disconnected and the computer is operating on battery power.
CAUTION: Safety Instructions (continued) • If you are using a multiple-outlet power strip, use caution when plugging the AC adapter’s power cable into the power strip. Some power strips may allow you to insert the plug incorrectly. Incorrect insertion of the power plug could result in permanent damage to your computer, as well as risk of electric shock and/or fire. Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m CAUTION: Safety Instructions (continued) Air Travel • Certain Federal Aviation Administration regulations and/or airline-specific restrictions may apply to the operation of your Dell computer while you are on board an aircraft.
When Using Your Computer Observe the following safe-handling guidelines to prevent damage to your computer: • When setting up the computer for work, place it on a level surface. • When traveling, do not check the computer as baggage. You can put your computer through an X-ray security machine, but never put your computer through a metal detector. If you have the computer checked by hand, be sure to have a charged battery available in case you are asked to turn on the computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m When Using Your Computer (continued) • Clean the display with a soft, clean cloth and water. Apply the water to the cloth; then stroke the cloth across the display in one direction, moving from the top of the display to the bottom. Remove moisture from the display quickly and keep the display dry. Longterm exposure to moisture can damage the display. Do not use a commercial window cleaner to clean your display.
When Using Your Computer (continued) 4 Ground yourself by touching any unpainted metal surface on the back of the computer. While you work, periodically touch the I/O panel to dissipate any static electricity that might harm internal components. Protecting Against Electrostatic Discharge Static electricity can harm electronic components inside your computer.
w w w. d e l l . c o m | s u p p o r t . d e l l .
1 SECTION 1 A To u r o f Yo u r Computer Front View Left View Right View Back View Bottom View
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Front View display latch display keyboard status lights mute button power button volume control buttons device status lights track stick keyboard media control buttons track stick/touch pad buttons touch pad display latch button speakers DISPLAY LATCH — Keeps the display closed. — For more information about your display, see the Tell Me How help file. To access the help file, see page 94.
DEVICE STATUS LIGHTS Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing. Turns on steadily or blinks to indicate battery charge status. If if is off, you may not have a battery in your computer. Turns on when Bluetooth™ is enabled.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m If the computer is connected to an electrical outlet, the – Solid green: The battery is charging. – Flashing green: The battery is almost fully charged. light operates as follows: If the computer is running on a battery, the light operates as follows: – Off: The battery is adequately charged (or the computer is turned off). – Flashing orange: The battery charge is low. – Solid orange: The battery charge is critically low.
KEYBOARD STATUS LIGHTS The green lights located above the keyboard indicate the following: 9 Turns on when the numeric keypad is enabled. A Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Left View air vents security cable slot IEEE 1394 connector PC Card slot hard drive audio connectors infrared sensor A I R V E N T S — The computer uses an internal fan to create airflow through the vents, which prevents the computer from overheating. NOTE: The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer.
AUDIO CONNECTORS Attach headphones or speakers to the Attach a microphone to the HARD DRIVE connector. connector. — Stores software and data. — Lets you attach a commercially available antitheft device to the computer. For more information, see the instructions included with the device. SECURITY CABLE SLOT NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Right View module bay device latch release security cable slot — Lets you attach a commercially available antitheft device to the computer. For more information, see the instructions included with the device. SECURITY CABLE SLOT NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.
M O D U L E B A Y — You can install devices such as an optical drive or Dell TravelLite™ module in the module bay. For more information, see the Tell Me How help file. To access the help file, see page 94. D E V I C E L A T C H R E L E A S E — Releases a device. For more information, see the Tell Me How help file. To access the help file, see page 94.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m USB C O N N E C T O R S (2) Connect USB devices, such as a mouse, keyboard, or printer. You can also connect the optional floppy drive directly to a USB connector using the optional floppydrive cable, as shown below. NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do not plug a telephone line into the network connector. Connects the computer to a network.
— The computer uses an internal fan to create airflow through the vents, which prevents the computer from overheating. AIR VENT PARALLEL CONNECTOR Connects a parallel device, such as a printer. VIDEO CONNECTOR Connects an external monitor. For more information, see the Tell Me How help file. To access the help file, see page 94. SERIAL CONNECTOR Connects serial devices, such as a mouse or handheld device. A C A D A P T E R C O N N E C T O R — Attach an AC adapter to the computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly but gently to avoid damaging the cable.
HARD DRIVE — Stores software and data. M I N I PCI C A R D A N D M O D E M — Covers the compartment that contains the optional modem and optional Mini PCI card. See page 119. BATTERY-BAY LATCH RELEASE — Releases the battery. See page 47. B A T T E R Y — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. See page 47. BATTERY CHARGE GAUGE — Provides information on the battery charge. See page 46.
A To u r of Yo u r C om p u t e r w w w. d e l l . c o m | s u p p o r t . d e l l .
2 SECTION 2 S e t t i n g U p Yo u r Computer Connecting to the Internet Modem and Internet Connection Problems Transferring Information to a New Computer Setting Up a Printer Printer Problems Setting Up the Docking Device to Connect to a Network Power Protection Devices Turning Off Your Computer
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: • Dial-up connections that provide Internet access through a phone line. Dial-up connections are considerably slower than DSL and cable modem connections.
5 • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you have a CD, click Use the CD I got from an ISP. Click Next. If you selected Set up my connection manually, continue to step 6. Otherwise, follow the instructions on the screen to complete the setup. NOTE: If you do not know which type of connection to select, contact your ISP.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware, click Phone and Modem Options, click the Dialing Rules tab, and then click Edit.... 3 In the Edit Location window, ensure that To disable call waiting, dial: is checked, and then select the proper code as listed in your telephone directory. 4 Click Apply and click OK. 5 Close the Phone and Modems Options window. 6 Close the Control Panel window.
3 On the Which computer is this? screen, click New Computer and click Next. 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next. 5 When the Now go to your old computer screen appears, go to your old or source computer. Do not click Next at this time. To copy data from the old computer: 1 On the old computer, insert the Windows XP Operating System CD. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink cartridge. • Contact the printer manufacturer for technical assistance.
parallel connector on computer connector on printer screws (2) clips (2) parallel printer cable notches (2) 4 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. See the documentation that came with your printer. Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on. 1 Complete the operating system setup if you have not already done so.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m USB connector on computer USB printer cable USB connector on printer Printer Problems C H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S — Ensure that the printer cable is properly connected to the computer (see page 38). TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Setting Up the Docking Device to Connect to a Network NOTE: A network adapter is also referred to as a network interface controller (NIC). NOTICE: Do not install a network adapter or a network adapter/modem combination PC Card until you complete the docking device setup. NOTICE: To prevent serious operating system problems, do not connect your computer to a docking device until the Windows operating system setup on the computer is complete.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from the network wall jack during electrical storms. Line Conditioners NOTICE: Line conditioners do not protect against power interruptions.
3 SECTION 3 Using Batteries and Module Bay Devices Using a Battery Power Problems About the Module Bay Checking the Charge on the Second Battery Removing and Installing Devices While the Computer Is Turned Off Removing and Installing Devices While the Computer Is Running
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Using a Battery CAUTION: Before performing any of the procedures listed below, read and follow the safety instructions located at the front of this document. Battery Performance NOTE: Batteries for portable computers are covered only during the initial one-year period of the limited warranty for your computer (see page 159). Use a battery to power the computer when it is not connected to an electrical outlet.
CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See page 17. CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m For more information about QuickSet, right-click the Help. icon in the taskbar and click Microsoft Windows Power Meter The Windows power meter indicates the remaining battery charge. To check the power meter, double-click the icon on the taskbar. For more information on the Power Meter tab, see the Tell Me How help file. To access the help file, see page 94. If the computer is connected to an electrical outlet, a icon appears.
Charging the Battery NOTE: The AC adapter charges a completely discharged battery in approximately 1 hour with the computer turned off. Charge time is longer with the computer turned on. You can leave the battery in the computer as long as you like. The battery internal circuitry prevents the battery from overcharging. . When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 3 Slide and hold the battery-bay (or module-bay) latch release on the bottom of the computer, and then remove the battery from the bay. Installing a Battery Rotate the battery into the bay until the latch release clicks. For more information about installing the second battery, see page 51.
Removing and Installing a Reserve Battery 1 Remove the battery (see page 47). 2 Remove the reserve battery cover. 3 Pull the reserve battery out of its compartment, and disconnect the reserve battery cable from the connector.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4 Connect the reserve battery cable to the connector in the reserve battery compartment. 5 Place the reserve battery in the compartment, and replace the reserve battery cover. Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it.
— If the battery status light flashes orange or is a steady orange the battery charge is low or depleted. Connect the computer to an electrical outlet. CHECK THE BATTERY STATUS LIGHT If the battery status light flashes green and orange, the battery is too hot to charge. Turn off the computer (see page 42), disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature. If the battery status light rapidly flashes orange, the battery may be defective.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Checking the Charge on the Second Battery Before you install a second battery, press the status button on the battery charge gauge to illuminate the charge-level lights. Each light represents approximately 20 percent of the total battery charge. For example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights appear, the battery has no charge.
If the Device Screw Is Not Installed NOTICE: To prevent damage to devices, place them in a safe, dry place when they are not installed in the computer. Avoid pressing down on them or placing heavy objects on top of them. 1 Press the device latch release. device latch release 2 Pull the device out of the module bay. 3 Insert the new device into the bay, and push the device until you feel a click.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m If the Device Screw Is Installed 1 Save and close any open files, exit any open programs, and shut down the computer (see page 42). 2 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. NOTICE: To prevent damage to devices, place them in a safe, dry place when they are not installed in the computer.
6 Pull the device out of the module bay. NOTICE: Insert devices into the module bay before you dock and turn on the computer. 7 Insert the new device into the bay, and push the device until you feel a click. 8 Replace the device screw. 9 Turn on the computer. Removing and Installing Devices While the Computer Is Running NOTE: If the device screw is not installed, you can remove and install devices while the computer is running and connected to a docking device (docked).
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m If the Device Screw Is Not Installed 1 Double-click the Safely Remove Hardware icon on the taskbar. 2 Click the device you want to eject. NOTICE: To prevent damage to devices, place them in a safe, dry place when they are not installed in the computer. Avoid pressing down on them or placing heavy objects on top of them. 3 Press the device latch release. device latch release 4 56 Pull the device out of the module bay.
5 Insert the new device into the bay, and push the device until you feel a click. Windows XP automatically recognizes the new device. 6 If necessary, enter your password to unlock your computer. If the Device Screw Is Installed 1 Double-click the Safely Remove Hardware icon on the taskbar. 2 Click the device you want to eject. 3 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 6 Pull the device out of the module bay. 7 Insert the new device into the bay, push the device until you feel a click, and replace the screw. Windows XP automatically recognizes the new device. 8 58 If necessary, enter your password to unlock your computer.
4 SECTION 4 Using the Keyboard a n d To u c h p a d Numeric Keypad Keyboard Shortcuts Touch Pad Customizing the Touch Pad Touch Pad or Mouse Problems External Keyboard Problems Unexpected Characters
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Numeric Keypad The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, ensure that the keypad is enabled, and press desired key. The 9 light indicates that the keypad is active.
Battery Displays the Dell™ QuickSet Battery Meter CD or DVD Tray Requires Dell QuickSet to function. Ejects the tray out of the drive. Display Functions Switches the video image to the next display in the following sequence: the integrated display only, the integrated display and an external CRT monitor simultaneously, an external CRT monitor only, the integrated display and an external DVI monitor simultaneously, external DVI monitor only, and external CRT monitor and external DVI monitor simultaneously.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Speaker Functions If no sound comes from the speakers, press and adjust the volume.
Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. track stick track stick buttons touch pad touch pad buttons • To move the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Customizing the Touch Pad You can disable the touch pad or adjust their settings by using the Mouse Properties window. 1 Open the Control Panel and double-click the Mouse icon. 2 On the Mouse Properties window: • Click the Device Select tab to disable the touch pad. • Click the Pointer tab to adjust touch pad settings. 3 Select the desired settings and click Apply. 4 Click OK to save the settings and close the window.
3 From the Windows® desktop, click the Start button, point to All Programs, point to Accessories, and click Notepad. 4 Type some characters on the external keyboard and verify that they appear on the display. If you cannot verify these steps, you may have a defective external keyboard. TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E E X T E R N A L K E Y B O A R D , C H E C K T H E INTEGRATED KEYBOARD — 1 Turn off the computer. 2 Disconnect the external keyboard. 3 Turn on the computer.
Using the Ke yboard and To uchpad w w w. d e l l . c o m | s u p p o r t . d e l l .
5 SECTION 5 Using CDs, DVDs, and Other Multimedia Using CDs and DVDs CD or DVD problems Sound and Speaker Problems Copying CDs Connecting a Television to the Computer
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Using CDs and DVDs For information about using CDs and DVDs in your computer, see the Tell Me How help file. To access the help file, see page 94. CD or DVD problems If you cannot play a CD, CD-RW, or DVD NOTE: Because of different worldwide file types, not all DVD titles work in all DVD drives. High-speed CD drive vibration is normal and may cause noise. This noise does not indicate a defect with the drive or the CD.
C H E C K T H E D R I V E F O R E R R O R S — If the drive is a fixed drive: 1 Remove the hard drive and floppy drive. 2 Insert the Drivers and Utilities CD for your computer and turn on the computer. 3 Verify that the light is blinking, indicating normal operation. If you cannot eject the CD, CD-RW, or DVD drive tray 1 Ensure that the computer is turned off. 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m E N S U R E T H A T T H E S P E A K E R S A R E T U R N E D O N — See the setup diagram supplied with the speakers. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.
• DataCD allows you to copy a variety of your documents, such as spreadsheet or accounting files, to a CD for permanent storage. NOTE: Some music and game CDs are copy-protected. If you have a CD that cannot be copied, you must use the original CD for everyday use. • Disc Copier allows you to make a backup copy of almost any type of CD. This program allows you to make a copy of a CD for everyday use so that you can archive and save the original copy.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m • If you want to copy files from the Internet or files from a floppy or Zip drive, copy those files to your hard drive first, and then burn your CD. Your CD-RW drive requires a steady stream of data to properly record. Direct Internet downloads, floppy drives, and Zip drives may not be able to provide a steady data stream to your CD-RW drive. • Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed.
4 Click Copy. Depending on the size of the files that are being copied, the copy process may take a few minutes. 5 After the source CD is copied, remove the source CD from the CD-RW drive tray. The CD-RW drive tray opens automatically after the source CD is copied. NOTE: You must use CD-R discs to burn music CDs that you want to play in regular stereos. CD-RW discs do not play in most home or car stereos. 6 Insert a blank CD into the CD-RW drive and close the tray. The recording starts automatically.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m For televisions and audio devices without support for S/PDIF digital audio, you can use the audio connector on the side of the computer to connect the computer to your television or audio device. It is recommended that you connect video and audio cables to your computer in one of the following combinations: NOTE: Diagrams for each connection combination appear at the beginning of each subsection to help you determine which method you should use.
Before you begin, ensure that you have the following cables: TV/digital audio adapter cable S-video cable audio cable 1 Turn off the computer and the television and/or audio device you want to connect. NOTE: You can connect an S-video cable directly to the S-video connector on the computer (without the video adapter cable) if your television or audio device supports S-video but not S/PDIF digital audio. 2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on your computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 76 4 Plug the other end of the S-video cable in to your television. 5 Plug the single-connector end of the audio cable in toin to the headphone connector on your computer. 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your television or other audio device. 7 Turn on the television and any audio device you connected, and then turn on the computer.
S-Video and Digital Audio Before you begin, ensure that you have the following cables: TV/digital audio adapter cable S-video cable S/PDIF digital audio cable U s i n g C D s , D V D s , a n d O t h e r M ul t i m e d i a 77
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 78 1 Turn off the computer and the television and/or audio device you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable in to the S-video connector on the TV/digital audio adapter cable. 4 Plug the other end of the S-video cable in to the S-video connector on the television.
Composite Video and Standard Audio Before you begin, ensure that you have the following cables: TV/digital audio adapter cable S-video cable audio cable 1 Turn off the computer and the television and/or audio device you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on the computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 80 3 Plug one end of the composite video cable in to the composite video connector on the TV/digital audio adapter cable. 4 Plug the other end of the composite video cable in to the composite video connector on the television. 5 Plug the single-connector end of the audio cable in to the headphone connector on the computer.
Composite Video and Digital Audio Before you begin, ensure that you have the following cables: TV/digital audio adapter cable composite video cable S/PDIF digital audio cable U s i n g C D s , D V D s , a n d O t h e r M ul t i m e d i a 81
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1 Turn off the computer and the television and/or audio device you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable in to the composite video connector on the TV/digital audio adapter cable. 4 Plug the other end of the composite video cable in to the composite video connector on the television.
5 To play a DVD on the television, click the small "primary" button (resembles a bull’seye) at the bottom-left under the TV picture. NOTE: Various programs access the hardware in different ways. You may or may not need to click the primary button for operations other than playing DVDs. 6 Click Apply. 7 Click Yes to keep the new settings. 8 Click OK. DVD video is visible only on the display that is set to primary.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Enabling Dolby Digital 5.1 Audio for DVD Playback If your computer has a DVD drive, you can enable Dolby Digital 5.1 audio for DVD playback. 1 Double-click the InterVideo WinDVD icon on the Windows desktop. 2 Insert a DVD into the DVD drive. If the DVD begins playing, click the stop button. 84 3 Click the Properties (wrench) icon. 4 Click the Audio tab. 5 Click Enable S/PDIF output. 6 Click Apply. 7 Click OK.
Enabling S/PDIF in the Windows Audio Driver NOTE: Enabling S/PDIF in Windows disables the sound from the headphone connector. 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click Enable S/PDIF. 5 Click Close. 6 Click OK.
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6 SECTION 6 Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Network Problems
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer. NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure.
Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs→ Accessories→ Communications, and then click Network Setup Wizard. 2 On the welcome screen, click Next. 3 Click Checklist for creating a network.
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7 SECTION 7 Solving Problems Finding Solutions Accessing Help Error Messages Video and Display Problems Scanner Problems Drive Problems PC Card Problems General Program Problems E-Mail Problems If Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical Problems Drivers Using System Restore Resolving Software and Hardware Incompatibilities Reinstalling Microsoft® Windows® XP
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to quickly find the answers to your questions. NOTE: If you have a problem with an external device, see the device documentation or contact the manufacturer. See page 50. Press the power button to resume from standby mode. See the Tell Me How help file (see page 94) for more information on standby mode. Get technical assistance from Dell. See page 139.
See page 95. See page 69. See page 40. See page 35. See page 97. See page 64. See page 64. See page 65. See page 98 See page 89. See page 94. See page 100. See page 35. See page 101. See page 102.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Accessing Help TO A C C E S S T H E TE L L M E H O W H E L P F I L E — 1 Click the Start button and click Help and Support. 2 Click User and system guides and click User’s guides. 3 Click Tell Me How. TO A C C E S S H E L P — 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions shown on the screen.
NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND T R Y A G A I N — You have too many programs open. Close all windows and open the program that you want to use. O P E R A T I N G S Y S T E M N O T F O U N D — Contact Dell (see page 139). A R E Q U I R E D .DLL F I L E W A S N O T F O U N D — The program that you are trying to open is missing an essential file. Remove and then reinstall the program. 1 Click the Start button. 2 Click Control Panel. 3 Click Add or Remove Programs.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m C H E C K T H E B A T T E R Y — If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer. TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C H E C K T H E A C A D A P T E R — Check the AC adapter cable connections.
ADJUST THE WINDOWS DISPLAY SETTINGS — 1 Click the Start button and click Control Panel. 2 Click Appearance and Themes. 3 Click the area you want to change or click the Display icon. 4 Try different settings for Color quality and Screen resolution. S E E "E R R O R M E S S A G E S " — If an error message appears, see page 94. If only part of the display is readable CONNECT AN EXTERNAL MONITOR — 1 Turn off your computer and connect an external monitor to the computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Drive Problems NOTE: For information on saving files to a floppy disk, see the Tell Me How help file. To access the help file, see page 94. If you cannot save a file to a floppy drive E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start button and click My Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses.
RE I NS T AL L T H E D R IV E — 1 Save and close any open files, exit any open programs, and shut down the computer. 2 Remove the drive from the module bay. See page 52 for instructions. 3 Reinstall the drive. 4 Turn on the computer. C L E A N T H E D R I V E — See "Cleaning Your Computer" in the Tell Me How help file for instructions. To access the help file, see page 94.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED PC CARD — Contact Dell (see page 139). I F Y O U H A V E P R O B L E M S W I T H A PC C A R D N O T P R O V I D E D B Y D E L L — Contact the PC Card manufacturer. General Program Problems A program crashes NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
E-Mail Problems E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T — With the Outlook Express e-mail program open, click File. If Work Offline has a check mark next to it, click the check mark to remove it and connect to the Internet. If Your Computer Gets Wet CAUTION: Perform this procedure only after you are certain that it is safe to do so.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 13 Replace the module bay device and any PC Cards you removed. 14 Replace the battery. 15 Turn on the computer and verify that it is working properly. NOTE: See page 159 for information on your warranty coverage. If the computer does not start, or if you cannot identify the damaged components, contact Dell (see page 139).
C O N T A C T D E L L — If you cannot solve your problem using the Dell™ Support website or e-mail service, call Dell for technical assistance (see page 139). See page 138 for a description of the hardware and software support provided by Dell. Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and the programs that use the device.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 6 Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon. If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers.
double-click the autocd.exe file. The first time that you run the CD, it might prompt you to install setup files. Click OK, and follow the instructions on the screen to continue. 3 From the Language drop-down menu in the toolbar, select your preferred language for the driver or utility (if available). A welcome screen appears. 4 Click Next. The CD automatically scans your hardware to detect drivers and utilities used by your computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 7 Click the Driver tab and click Update Driver. 8 Click Install from a list or specific location (Advanced) and click Next. 9 Click Browse and browse to the location to which you previously extracted the driver files. 10 When the name of the appropriate driver appears, click Next. 11 Click Finish and restart your computer.
4 Select a restore point and click Next. If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer. 5 Click Next. The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts. 6 After the computer restarts, click OK.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Resolving Software and Hardware Incompatibilities Windows XP IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured. To check for conflicts on a computer running Windows XP: 1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance and click System. 3 Click the Hardware tab and click Device Manager.
Reinstalling Microsoft® Windows® XP Before You Reinstall If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver, first try using Windows XP Device Driver Rollback (see page 104). If Device Driver Rollback does not resolve the problem, then use System Restore (see page 107) to return your operating system to the operating state it was in before you installed the new device driver.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Windows XP Setup 1 When the Windows XP Setup screen appears, press Windows now. to select To set up 2 Read the information on the Microsoft Windows Licensing Agreement screen, and press to accept the license agreement. 3 If your computer already has Windows XP installed and you want to recover your current Windows XP data, type r to select the repair option, and then remove the CD from the drive.
12 If you are reinstalling Windows XP Professional and you are prompted to provide further information regarding your network configuration, enter your selections. If you are unsure of your settings, accept the default selections. Windows XP installs the operating system components and configures the computer. The computer automatically restarts. NOTICE: Do not press any key when the following message appears: Press any key to boot from the CD. 13 When the Welcome to Microsoft screen appears, click Next.
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8 SECTION 8 Adding and Replacing Pa r t s Adding Memory Adding a Mini PCI Card Adding a Modem Replacing the Hard Drive
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Adding Memory You can increase your computer memory by installing memory modules on the system board. See page 128 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. CAUTION: Before working inside your computer, read the safety instructions at the front of this document (see page 11).
7 Turn the computer over, loosen the captive screw from the memory module cover, and then remove the cover. captive screw memory module cover NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 8 If you are replacing a memory module, remove the existing module: a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. b Remove the module from the connector.
9 Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. a Align the notch in the module edge connector with the tab in the connector slot. b Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place. If you do not feel the click, remove the module and reinstall it.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 10 Replace the cover. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. captive screw memory module cover 11 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 12 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information.
Adding a Mini PCI Card CAUTION: FCC rules strictly prohibit users from installing 5 GHz (802.11a,802.11a/b, 802.11a/b/g) Wireless LAN Mini PCI cards. Under no circumstances should the user install such a device. Only trained Dell service personnel are authorized to install a 5 GHz Wireless LAN Mini PCI card. If you are removing and/or installing a 2.4 GHz (802.11b, 802.11b/g) Mini PCI Card, please follow the instructions noted below. Only products approved for use in your portable computer may be installed.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 8 Loosen the captive screw from the Mini PCI card/modem cover, and remove the cover.
9 If a Mini PCI card is not already installed, go to step 10. If you are replacing a Mini PCI card, remove the existing card: a Disconnect the Mini PCI card from any attached cables. b Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly. c Lift the Mini PCI card out of its connector. Mini PCI card connector Mini PCI card antenna cables (2) NOTICE: To avoid damaging the Mini PCI card, never place cables on top of or under the card.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 11 Connect the antenna cables to the Mini PCI. Mini PCI card antenna cables (2) 12 Replace the cover and tighten the screw. Adding a Modem If you ordered the optional modem at the same time that you ordered your computer, Dell installed the modem for you. CAUTION: Before working inside your computer, read the safety instructions at the front of this guide (see page 11).
6 Remove any installed PC Cards, batteries, and devices. 7 Ground yourself by touching a metal connector on the back of the computer, and continue to do so periodically during this procedure. 8 Turn the computer over, and loosen the captive screw from the Mini PCI card/modem cover.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9 If a modem is not already installed, go to step 10. If you are replacing a modem, remove the existing modem: a Remove the screws securing the modem to the system board, and set it aside. b Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable. pull-tab screw modem modem cable 10 system board connector Connect the modem cable to the modem.
Replacing the Hard Drive NOTE: You need the Operating System CD to install the Microsoft® Windows® operating system. You also need the Drivers and Utilities CD for your computer to install the drivers and utilities on the new hard drive. CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal housing of the hard drive. CAUTION: Before working inside your computer, read the safety instructions at the front of this document (see page 11).
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 7 Turn the computer over, and remove the hard drive screw. hard drive screw NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. For precautions on preventing electrostatic discharge, see page 11. 8 Slide the hard drive out of the computer. 9 Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive.
9 SECTION 9 Appendix Specifications Standard Settings Dell Technical Support Policy (U.S.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Specifications Microprocessor Microprocessor type Intel® Mobile Pentium® M L1 cache 32 KB (internal) L2 cache 1024 KB (on die) External bus frequency 400 MHz System Information System chip set Intel 855PM Data bus width 64 bits DRAM bus width 64 bits Microprocessor address bus width 32 bits PC Card CardBus controller TI 4510 CardBus controller PC Card connector supports one Type I or Type II card Cards supported 3.
Ports and Connectors Serial 9-pin connector; 16550C-compatible, 16-byte buffer connector Parallel 25-hole connector; unidirectional, bidirectional, or ECP Video 15-hole connector Audio microphone miniconnector, stereo headphones/speakers miniconnector USB two 4-pin USB 2.0–compliant connectors Infrared sensor sensor compatible with IrDA Standard 1.1 (Fast IR) and IrDA Standard 1.
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Display Type (active-matrix TFT) WUXGA, WSXGA+, and WXGA Dimensions: Height 222.5 mm (8.76 inches) Width 344.5 mm (13.56 inches) Diagonal 391.2 mm (15.4 inches) Maximum resolutions 1920 x 1200 (WUXGA) 1680 x 1050 (WSXGA+) 1280 x 800 (WXGA) Response time (typical) 35-ms fall (maximum) Refresh rate 60 Hz Operating angle 0° (closed) to 180° Viewing angles: Horizontal ±65° Vertical ±50° Pixel pitch 0.1725 (WUXGA) 0.1971 (WSXGA+) 0.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Touch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Width 64.88-mm (2.55-inch) sensor-active area Height 48.88-mm (1.92-inch) rectangle Track Stick X/Y position resolution (graphics table mode) Size 250 count/sec @ 100 gf protrudes 0.5 mm (0.02 inch) higher than surrounding keycaps Battery Type 9-cell "smart" lithium ion (72 WHr) Dimensions: Depth 222.8 mm (8.77 inches) Height 22.5 mm (0.89 inch) Width 67 mm (2.
AC Adapter Input voltage 90–264 VAC Input current (maximum) 1.7 A Input frequency 47–63 Hz Output current 3.34 A (continuous) (65 W) 4.62 A (continuous) (90 W) Output power 65 W (standard) or 90 W Rated output voltage 19.5 VDC Dimensions: Height 28.2 mm (1.11 inches) (65 W) 27.94 mm (1.1 inches) (90 W) Width 57.9 mm (2.28 inches) (65 W) 58.42 mm (2.3 inches) (90 W) Depth 137.2 mm (5.40 inches) (65 W) 133.85 mm (5.25 inches) (90 W) Weight (with cables) 0.34 kg (0.7 lb) (65 W) 0.4 kg (0.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Environmental Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage 1.
Standard Settings Overview You can use the system setup program as follows: • To set or change user-selectable features—for example, your computer password. • To verify information about the computer’s current configuration, such as the amount of system memory. After you set up the computer, run the system setup program to familiarize yourself with you system configuration information and optional settings. You may want to write down the information for future reference.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m The upper-right corner of the screen displays help information for the currently highlighted option; the lower-right corner displays information about the computer. System setup key functions are listed across the bottom of the screen. Commonly Used Options Certain options require that you reboot the computer for new settings to take effect.
Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Turn off the computer. 2 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 3 Connect the computer to an electrical outlet. 4 Turn on the computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 3 Press the down-arrow key to select the Infrared Data Port setting, and press the rightarrow key to change the setting to a COM port. 4 Press the down-arrow key to select the Infrared Mode setting, and press the rightarrow key to change the setting to Fast IR or Slow IR. It is recommended that you use Fast IR.
Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration2. 1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Brunei Customer Technical Support (Penang, Malaysia) 604 633 4966 Country Code: 673 Customer Service (Penang, Malaysia) 604 633 4949 Transaction Sales (Penang, Malaysia) 604 633 4955 Canada (North York, Ontario) Online Order Status: www.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Tech Support website: support.ap.dell.com/china Country Code: 86 Tech Support E-mail: cn_support@dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Department Name or Service Area, Website and E-Mail Address Country (City) International Access Code Country Code City Code Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): den_nbk_support@dell.com Country Code: 45 Area Codes, Local Numbers, and Toll-Free Numbers E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Greece Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Ireland Technical Support City Code: 1 U.K. Technical Support (dial within U.K.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.
Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Customer Technical Support (Austin, Texas, U.S.A.) Area Codes, Local Numbers, and Toll-Free Numbers 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.
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Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Portugal Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Switzerland (Geneva) Website: support.euro.dell.com International Access Code: 00 E-mail: swisstech@dell.com Country Code: 41 E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 Uruguay E-mail: dell_direct_support@dell.
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Regulatory Notices Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM): 158 Appendix Exporter: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Ship to: Dell Computer de México, S.A. de C.V.
Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM.
When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m • If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who purchased through an Employee Purchase Program, go to www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm If you do not have Internet access, call your customer care representative or call 1-800-624-9897. "Total Satisfaction" Return Policy (U.S. Only) We value our relationship with you and want to make sure that you're satisfied with your purchases.
• Problems that result from: – External causes such as accident, abuse, misuse, or problems with electrical power – Servicing not authorized by Dell – Usage that is not in accordance with product instructions – Failure to follow the product instructions or failure to perform preventive maintenance – Problems caused by using accessories, parts, or components not supplied by Dell • Products with missing or altered Service Tags or serial numbers • Products for which Dell has not received payment
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m What do I do if I need warranty service? Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.
We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us. NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in their original packaging within 5 days of the date that Dell issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment.
To qualify for refund or replacement, returned products must be in as-new condition, software products must be unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Dell Computer de Chile Ltda Coyancura 2283, Piso 3- Of.302, Providencia, Santiago - Chile Dell Computer de Colombia Corporation Carrera 7 #115-33 Oficina 603 Bogota, Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F.
Intel® Warranty Statement for Pentium® and Celeron® Processors Only (U.S.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Intel Pentium® and Celeron® Processors are backed by a three-year limited warranty. Please refer to the reverse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors available. That’s why we have hundreds of people dedicated to continuously improve our design, manufacturing, and testing technology.
Index A air vents description, 24, 29-30 system view, 24, 29-30 audio connectors description, 25 system view, 25 B battery charge gauge, 46 charging, 47 checking the charge, 45 description, 31 health gauge, 46 installing, 48 low-battery warning, 46 performance, 44 power meter, 46 removing, 47 storing, 50 system view, 31 C characters unexpected, 65 computer crashes, 100 specifications, 128 display latch description, 20 system view, 20 conflicts drivers, 103 resolving software and hardware incompatibili
Index floppy drive connecting to the parallel port, 28 fixing problems, 98 H hard drive description, 25, 31 replacing, 125 system view, 25, 31 hardware drivers, 103 K keyboard description, 22 fixing problems, 65 shortcuts, 60 system view, 22 unexpected characters, 65 keyboard status lights description, 23 system view, 23 keypad numeric, 60 Hardware Troubleshooter, 108 help file accessing, 94 L I M IEEE 1394 connector description, 24 system view, 24 memory adding, 114 removing, 116 Infrared Se
power fixing problems, 50 protection devices, 41 turning off your computer, 42 power button description, 20 system view, 20 printer cable, 38 connecting, 38 parallel, 38 setting up, 38 USB, 39 programs crashes, 100 fixing problems, 100 not responding, 100 shutting down your computer, 42 software fixing problems, 100 reinstalling software, 104 speakers description, 22 system view, 22 specifications, system, 128 surge protectors, 41 S-video TV-out connector description, 27 system view, 27 System Restore, 106
Index V video connector description, 29 system view, 29 W warranty, 159 wet computer, 101 Windows XP Device Driver Rollback, 104 Hardware Troubleshooter, 108 help, 94 reinstalling, 109 System Restore, 106 174 Index
