Dell™ Inspiron™ 640M/ E1405 Owner’s Manual Model PP19L w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the "Glossary" on page 171.
Contents Finding Information 1 A Tour of Your Computer . Front View 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Right Side View Back View 11 . . . . . . . . . . . . . . . . . . . . . . . . Left Side View 19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Bottom View 2 . . . . . . . . . . . . . .
Setting Display Resolution and Refresh Rate . 4 . . . . . . . . . . . . . . . . . Using the Keyboard and Touch Pad . Numeric Keypad . . . . . . . . . . . . . . . . 33 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Key Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CD or DVD Tray . . . . . . . . . . . . . .
6 Using CDs, DVDs, and Other Multimedia . . . . . . . . . . . . . 43 Playing CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Adjusting the Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Microsoft® Windows® XP . . . . . . . . . . . . . . . . . . . . . . . . . Using Dell Media Experience™ and Dell MediaDirect™ . . . . . . . . . . .
8 Setting Up a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . Physically Connecting to a Network or Broadband Modem Network Setup Wizard . 71 . . . . . . . . . . 71 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Wireless Local Area Network (WLAN) . . . . . . . . . . . . . . . . . . . . . 72 What You Need to Establish a WLAN Connection . . . . . . . . . . . . . 72 Checking Your Wireless Network Card . . . . . . . . . . . . . . . . . . . 72 Setting Up a New WLAN . . .
Accessing the Dell Support Utility . . Clicking the Dell Support Icon . . . . Double-Clicking the Dell Support Icon Drive Problems . . . . . . . . . . . . . . . . . . . . 84 85 85 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CD and DVD drive problems . . . . . . . . . . . . . . . . . . . If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray If you hear an unfamiliar scraping or grinding sound . .
Touch Pad or Mouse Problems Video and Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 What Is a Driver? . . . . . . . . Identifying Drivers . . . . . . . Reinstalling Drivers and Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Keyboard Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Internal Card With Bluetooth® Wireless Technology. Coin-Cell Battery . 127 128 . . . . . . . . . . . . 128 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 . . . . . . . . . . . . . . . . . . . . . 130 130 . . . . . . . . . . . . . . . . . . . . . . .
Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals. . . . . . . . . . . 169 169 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 FCC Notice (U.S. Only) FCC Class B . . . . . . . . . . . . . . . . . . . . . . . . . 170 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here • • • • Drivers and Utilities CD (also known as ResourceCD) NOTE: The Drivers and Utilities CD may be optional and may not ship with your computer.
What Are You Looking For? Find It Here • How to set up my computer Setup Diagram • Service Tag and Express Service Code • Microsoft Windows License Label Service Tag and Microsoft® Windows® License These labels are located on the bottom of your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support.
What Are You Looking For? Find It Here • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care — Contact information, service call and order status, warranty, and repair information • Service and support — Service call status and support history, service contract, o
What Are You Looking For? Find It Here • Information on network activity, the Power Management Dell QuickSet Help Wizard, hotkeys, and other items controlled by Dell To view Dell QuickSet Help, right-click the QuickSet ® ® icon in the Microsoft Windows taskbar. For more information on Dell QuickSet, see "Dell™ QuickSet Features" on page 131. • How to reinstall my operating system Operating System CD NOTE: The Operating System CD may be optional and may not ship with your computer.
A Tour of Your Computer Front View 1 11 2 3 4 10 9 5 8 6 7 1 display latch release 2 display 3 power button 4 device status lights 5 touch pad 6 media control buttons 7 speakers 8 touch pad buttons 9 keyboard 10 keyboard and wireless status lights 11 display latches (2) A Tour of Your Computer 15
DISPLAY LATCH RELEASE DISPLAY — Slide and hold to release the display latches and open the display. — For more information about your display, see "Using the Display" on page 31. POWER BUTTON — Press the power button to turn on the computer or to enter or exit a power management mode. NOTICE: To avoid losing data when you turn off your computer, shut down your computer through the Start menu instead of pressing the power button.
TOUCH PAD — Provides the functionality of a mouse. MEDIA CONTROL BUTTONS — Control CD, DVD, and Media Player playback. Mute the sound. Turn the volume down. Turn the volume up. Play or pause. Play the previous track. Play the next track. Stop. Launch Dell MediaDirect or Microsoft® Windows® Media Center Edition. See "Using Dell Media Experience™ and Dell MediaDirect™" on page 46.
KEYBOARD AND WIRELESS STATUS LIGHTS The green lights located above the keyboard indicate the following: 9 Turns on when the numeric keypad is enabled. A Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled. Turns on when wireless networking is enabled. To enable or disable wireless networking, press . Turns on when a card with Bluetooth® wireless technology is enabled.
Left Side View 1 2 3 4 5 6 7 8 1 security cable slot 2 air vent 3 S-video TV-out connector 4 IEEE 1394 connector 5 microphone connector 6 headphone connector 7 5-in-1 media memory card reader 8 ExpressCard slot CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
S - V I D E O T V- O U T C O N N E C T O R Connects your computer to a TV. Also connects digital audio capable devices using the TV/digital audio adapter cable. IEEE 1394 C O N N E C T O R — Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras. AUDIO CONNECTORS Attach a microphone to the connector. Attach headphones or speakers to the connector.
Right Side View 1 2 3 4 5 6 1 optical drive bay 2 optical drive-tray eject button 3 USB connectors (2) 4 modem connector (RJ-11) 5 network connector (RJ-45) 6 video connector OPTICAL DRIVE BAY — You can install devices such as a DVD drive or other optical drive in the optical drive bay. For more information, see "Optical Drives" on page 114. OPTICAL DRIVE-TRAY EJECT BUTTON — Press this button to eject a CD or DVD from the optical drive.
NETWORK CONNECTOR (RJ-45) Connects the computer to a network. The green and yellow lights next to the connector indicate activity for wired network communications. For information on using the network adapter, see the online network adapter documentation supplied with your computer. VIDEO CONNECTOR Connects an external VGA-compatible monitor. Back View 1 1 2 USB connectors (2) 2 AC adapter connector USB CONNECTORS Connect USB devices, such as a mouse, keyboard, or printer.
CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly but gently to avoid damaging the cable.
PROCESSOR AND THERMAL MODULE COVER — Covers the processor and thermal module. M O D E M /M I N I C A R D / W I R E L E S S C O V E R — Covers the compartment that contains the modem, Mini Card, and internal card with Bluetooth wireless technology. For more information, see page 120. OPTICAL-DRIVE LOCKING SCREW — Secures the optical drive in the optical drive bay. For more information, see "Optical Drives" on page 114. H A R D D R I V E — Stores software and data.
Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: • Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable modem connections.
• If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you have a CD, click Use the CD I got from an ISP. 5 Click Next. If you selected Set up my connection manually, continue to step 6. Otherwise, follow the instructions on the screen to complete the setup. NOTE: If you do not know which type of connection to select, contact your ISP.
3 On the Which computer is this? screen, click New Computer and click Next. 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next. 5 When the Now go to your old computer screen appears, go to your old or source computer. Do not click Next at this time. To copy data from the old computer: 1 On the old computer, insert the Windows XP Operating System CD. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks.
6 When the disk creation completes and the Now go to your old computer message appears, do not click Next. 7 Go to the old computer. To copy data from the old computer: 1 On the old computer, insert the wizard disk. 2 Click the Start button and click Run. 3 In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and click OK. 4 On the Files and Settings Transfer Wizard welcome screen, click Next.
Printer Cable Your printer connects to your computer with either a USB cable or a parallel cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer and computer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the box in which your computer was shipped. Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on.
Power Protection Devices Several devices are available to protect against power fluctuations and failures: • Surge protectors • Line conditioners • Uninterruptible power supplies (UPS) Surge Protectors Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions. Some surge protector manufacturers include warranty coverage for certain types of damage.
Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing and the up- or down-arrow key on the keyboard. NOTE: Brightness key combinations only affect the display on your portable computer, not monitors or projectors that you attach to your portable computer or docking device.
Using the Display
Using the Keyboard and Touch Pad Numeric Keypad 1 1 numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, press and the desired key after enabling the keypad. • To enable the keypad, press . The • To disable the keypad, press again. 9 light indicates that the keypad is active.
Key Combinations System Functions Opens the Task Manager window. Battery Displays the Dell™ QuickSet Battery Meter. This feature is not supported in Dell MediaDirect. For more information, see "Dell™ QuickSet Battery Meter" on page 38. CD or DVD Tray Ejects the tray out of the drive (if Dell QuickSet is installed). This feature is not supported in Dell MediaDirect. For more information on QuickSet, see "Dell™ QuickSet Features" on page 131.
Speaker Functions Increases the volume of the integrated speakers and external speakers, if attached. Decreases the volume of the integrated speakers and external speakers, if attached. Enables and disables the integrated speakers and external speakers, if attached. Microsoft® Windows® Logo Key Functions Windows logo key and Minimizes all open windows. Windows logo key and Maximizes all windows. Windows logo key and Runs Windows Explorer.
Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. 1 1 touch pad • To move the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button. • To select and move (or drag) an object, position the cursor on the object and tap twice on the touch pad.
Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the battery installed at all times. One battery is supplied as standard equipment in the battery bay.
CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the Product Information Guide. CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children.
Check the Battery Health NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as described below or by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help. To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds.
To enter standby mode: • Click the Start button, click Turn off computer, and then click Stand by. or • Depending on how you set the power management options on the Advanced tab (see "Configuring Power Management Settings" on page 41) in the Power Options Properties window, use one of the following methods: – Press the power button. – Close the display. – Press . To exit standby mode, press the power button or open the display depending on how you set the options on the Advanced tab.
Configuring Power Management Settings You can use the QuickSet Power Management Wizard or Windows Power Options Properties to configure the power management settings on your computer. • To access the QuickSet Power Management Wizard, double-click the icon in the taskbar. For more information about QuickSet, click the Help button in the Power Management Wizard. • To access the Power Options Properties window, click the Start button→ Control Panel→ Performance and Maintenance→ Power Options.
To remove the battery: 1 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 2 Ensure that the computer is turned off or suspended in a power management mode. 3 Slide and hold the battery-bay latch release on the bottom of the computer, and then slide the battery from the bay. 1 2 1 battery 2 battery-bay latch release To replace the battery, follow the removal procedure in reverse order.
Using CDs, DVDs, and Other Multimedia Playing CDs or DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing CDs or DVDs. 1 Press the eject button on the front of the drive. 2 Pull out the tray. 3 Place the disc, label side up, in the center of the tray and snap the disc onto the spindle.
To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create CDs. A CD player includes the following basic buttons: Play. Move backward within the current track. Pause. Move forward within the current track. Stop. Go to the previous track. Eject. Go to the next track. A DVD player includes the following basic buttons: Stop. Restart the current chapter. Play. Fast forward. Pause.
2 In the Volume Control window, click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume. For more information on volume control options, click Help in the Volume Control window. The Volume Meter displays the current volume level, including mute, on your computer. Either click the icon in the taskbar and select or deselect Disable On Screen Volume Meter, or press the volume control buttons to enable or disable the Volume Meter on the screen.
5 Click the drop-down menu under Color quality, and then click Medium (16 bit). 6 Click OK. 1 1 Dell MediaDirect button Using Dell Media Experience™ and Dell MediaDirect™ NOTE: Dell MediaDirect™ is optional and may not ship with your computer. NOTE: Dell QuickSet is necessary for Dell MediaDirect to function. Changing or disabling QuickSet’s default settings can limit Dell MediaDirect’s functionality. For more information about Dell QuickSet, see "Dell™ QuickSet Features" on page 131.
1 1 Dell MediaDirect button Dell MediaDirect and Dell Media Experience Help The Dell media application on your computer provides help information. When you launch the media application, click on the desktop icon for additional help. Using the Dell MediaDirect™ Repair Utility CD or the Dell MediaDirect Reinstallation CD Repair Utility CD NOTE: In some cases, the repair utility is stored on the Drivers and Utilities CD rather than the Repair Utility CD, or it may be available as a download.
Repairing Dell MediaDirect NOTE: See "Repair Utility CD" to verify that you need to repair Dell MediaDirect rather than reinstall it. If you use the Repair Utility CD when you should be reinstalling Dell MediaDirect, the process may not complete properly. NOTE: In some cases, the repair utility is stored on the Drivers and Utilities CD rather than the Repair Utility CD, or it may be available as a download.
To create a partition on your hard drive: 1 Press the key to agree to the license agreement while you are installing Windows XP 2 When the setup partition window appears, use the arrow keys to select the unpartitioned space. 3 Type C to create a new partition using unpartitioned space. NOTE: To create sufficient space for the Dell MediaDirect partition on your hard drive, you need to calculate the partition size in megabytes (MB) by deducting 1308 from the total available space in MB on the hard drive.
Your computer has an S-video TV-out connector that, together with a standard S-video cable, a composite video adapter cable, or a component video adapter cable (available from Dell), enable you to connect the computer to a TV.
Your TV has either an S-video input connector, a composite video-input connector, or a component video-input connector. Depending on what type of connector is available on your TV, you can use a commercially available S-video cable, composite video cable, or component video cable to connect your computer to your TV. It is recommended that you connect video and audio cables to your computer in one of the following combinations.
1 2 1 standard S-video cable 2 standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: You can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable) if your TV or audio device supports S-video but not S/PDIF digital audio. 2 Plug one end of the S-video cable into the S-video output connector on the computer.
S-Video and S/PDIF Digital Audio 1 1 S-video TV-out connector 2 2 composite video adapter 1 2 3 1 composite video adapter 2 S-video cable 3 S/PDIF digital audio cable 1 Turn off the computer and the TV and/or the audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable into the S-video output connector on the composite video adapter.
1 1 composite video adapter 2 2 S-video cable 4 Plug the other end of the S-video cable into the S-video input connector on the TV. 5 Plug one end of the S/PDIF digital audio cable into the digital audio connector on the composite video adapter cable. 1 1 composite video adapter 2 2 S/PDIF digital audio cable 6 Plug the other end of the S/PDIF digital audio cable into the audio input connector on your TV or audio device.
Composite Video and Standard Audio 1 2 1 audio input connector 3 2 S-video TV-out connector 3 composite video adapter 1 2 3 1 composite video adapter 2 composite video cable 3 standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the composite video cable into the composite video-output connector on the composite video adapter.
1 2 1 composite video adapter 2 composite video cable 4 Plug the other end of the composite video cable into the composite video-input connector on the TV. 5 Plug the single-connector end of the audio cable into the headphone connector on the computer. 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.
1 2 3 1 composite video adapter 2 composite video cable 3 standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter.
6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV" on page 63 to ensure that the computer recognizes and works properly with the TV.
1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports.
Component Video and S/PDIF Digital Audio 1 1 S-video TV-out connector 2 2 component video adapter 1 2 3 1 60 component video adapter 2 Using CDs, DVDs, and Other Multimedia component video cable 3 standard audio cable
1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on the computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports.
Enabling S/PDIF Digital Audio NOTE: Your DVD software may vary. Please review the setup instructions included with your DVD software. If your computer has a DVD drive, you can enable digital audio for DVD playback. 1 Click Start, point to All Programs, and select the DVD application. 2 Insert a DVD into the DVD drive. If the DVD begins playing, click the stop button. 3 Click the Settings option. 4 Click the DVD option. 5 Click the DVD Audio Setting icon.
8 Click the arrows beside the Dynamic range compression option to select the most suitable option. 9 Click the Back button once, and then click the Back button again to return to the main menu screen. Enabling the Display Settings for a TV Video Controller NOTE: To ensure that the display options appear correctly, connect the TV to the computer before you enable the display settings. 1 Click the Start button, point to Settings, and then click Control Panel.
Using CDs, DVDs, and Other Multimedia
Using ExpressCards ExpressCard Types See "Specifications" on page 157 for information on supported ExpressCards. NOTE: An ExpressCard is not a bootable device. ExpressCard Blanks Your computer shipped with a plastic blank installed in the ExpressCard slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no ExpressCard is installed in the slot; blanks from other computers may not fit your computer. To remove the blank, see "Removing an ExpressCard or Blank" on page 66.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install an ExpressCard: 1 Hold the card with the top side of the card facing up. The latch may need to be in the "in" position before you insert the card. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again.
Save a blank to use when no ExpressCard is installed in a slot. Blanks protect unused slots from dust and other particles. 1 2 1 release button 2 ExpressCard Media Memory Card Types The 5-in-1 media memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. NOTE: A media memory card is not a bootable device.
Installing a Media Memory Card You can install a media memory card in the computer while the computer is running. The computer automatically detects the card. Media memory cards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card.
Removing a Media Memory Card or Blank NOTICE: Use the media memory card configuration utility (click the icon in the taskbar) to select a card and stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Press the card in to release and remove the card or blank.
Using ExpressCards
Setting Up a Network Physically Connecting to a Network or Broadband Modem Before you connect your computer to a network that is not wireless, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the right side of your computer. NOTE: Insert the cable connector until it clicks into place, and then gently pull the cable to ensure that it is securely attached.
3 Click Checklist for creating a network. NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2). 4 Complete the checklist. 5 Return to the Network Setup Wizard and follow the instructions on the screen.
If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card: 1 Right-click Wireless Network Connection. 2 Click Properties. The Wireless Network Connection Properties window appears. The wireless network card’s name and model number are listed on the General tab.
11 Turn on only your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize. After 2 minutes, proceed to step 12. 12 Turn on your wireless router and wait for at least 2 minutes for the wireless router to stabilize. After 2 minutes, proceed to the step 13. 13 Start your computer and wait until the boot process completes.
To determine which wireless configuration utility is managing your wireless network card: 1 Click the Start button, point to Settings, and then click Control Panel. 2 Double-click Network Connections. 3 Right-click the Wireless Network Connection icon, and then click View Available Wireless Networks. If the Choose a wireless network window states Windows cannot configure this connection, the wireless network card’s configuration utility is managing the wireless network card.
Monitoring the Status of Wireless Network Connections Through Dell™ QuickSet The wireless activity indicator provides an easy way to monitor the status of your computer’s wireless devices. Right-click the Dell QuickSet icon in your taskbar to select or deselect Wireless Activity Indicator Off to turn the wireless activity indicator on or off. The wireless activity indicator indicates whether your computer’s wireless devices are enabled or disabled.
NOTE: Before you connect to the Internet, you must activate mobile broadband service through your cellular service provider. For instructions and for additional information about using the Dell Mobile Broadband Card Utility, see the user's guide available through the Windows Help and Support Center. To access the Help and Support Center, see "Windows Help and Support Center" on page 13. The user's guide is also available on the Dell Support website at support.dell.
Setting Up a Network
Securing Your Computer Security Cable Lock NOTE: Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot on your computer. Passwords Passwords prevent unauthorized access to your computer.
• Do not share your password with other people. • Ensure that people are not watching you when you type your password. NOTICE: Passwords provide a high level of security for data in your computer or hard drive. However, they are not foolproof. If you require more security, obtain and use additional forms of protection, such as smart cards, data encryption programs, or PC Cards (or Mini-Cards) with encryption features. To add or change passwords, access User Accounts from the Control Panel.
Troubleshooting Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.
b Press and hold the key while powering the system on. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities CD. The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. • During the assessment, answer any questions that appear. • If a failure is detected, the computer stops and beeps.
Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option Function Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Extended Test Performs a thorough check of devices.
Tab Function Configuration Displays your hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from the system setup program, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.
Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: • Check your computing environment • View the Dell Support Utility settings • Access the help file for the Dell Support Utility • View frequently asked questions • Learn more about the Dell Support Utility • Turn the Dell Support Utility off Double-Clicking the Dell Support Icon Double-click the icon to manually check your computing environment, view frequently asked questions, access the help file for
Problems writing to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A C D / D V D - R W D I S C — See "Power Management Modes" on page 39 for information on standby mode.
C H E C K T H E M I C R O S O F T O U T L O O K ® E X P R E S S S E C U R I T Y S E T T I N G S — If you cannot open your e-mail attachments: 1 In Outlook Express, click Tools, click Options, and then click Security. 2 Click Do not allow attachments to remove the checkmark. CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK USE A DIFFERENT TELEPHONE LINE • Verify that the telephone line is connected to the jack on the modem.
Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A U X I L I A R Y D E V I C E F A I L U R E — The touch pad, track stick, or external mouse may be faulty. For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program.
H A R D - D I S K D R I V E C O N F I G U R A T I O N E R R O R — The computer cannot identify the drive type. Shut down the computer, remove the hard drive (see "Hard Drive" on page 111), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 81).
M E M O R Y A L L O C A T I O N E R R O R — The software you are attempting to run is conflicting with the operating system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the software documentation. M E M O R Y D A T A L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E — A memory module may be faulty or improperly seated.
S E C T O R N O T F O U N D — The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on the hard drive. See the Windows Help and Support Center for instructions. To access the Help and Support Center, see "Windows Help and Support Center" on page 13. If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive.
I F Y O U H A V E P R O B L E M S W I T H A N E X P R E S S C A R D N O T P R O V I D E D B Y D E L L — Contact the ExpressCard manufacturer. IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. E N S U R E T H A T T H E IEEE 1394 D E V I C E I S R E C O G N I Z E D B Y W I N D O W S — 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware.
TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E E X T E R N A L K E Y B O A R D , C H E C K T H E I N T E G R A T E D K E Y B O A R D — 1 Shut down the computer. 2 Disconnect the external keyboard. 3 Turn on the computer. 4 From the Windows desktop, click the Start button, point to All Programs→ Accessories, and click Notepad. 5 Type some characters on the internal keyboard and verify that they appear on the display.
C H E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and then reinstall the program. Software usually includes installation instructions in its documentation or on a floppy disk or CD. A program is designed for an earlier Microsoft® Windows® operating system R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D — The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments.
Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program.
Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable is firmly inserted into both the network connector on the side of the computer and the network port or device. C H E C K T H E N E T W O R K L I G H T S O N T H E N E T W O R K C O N N E C T O R — No light indicates that no network communication exists.
C H E C K T H E A C A D A P T E R — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on. C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on. E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.
Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer. C H E C K T H E P R I N T E R D O C U M E N T A T I O N — See the printer documentation for setup and troubleshooting information. C H E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation for setup and troubleshooting information.
A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R — Sound from the speakers is automatically disabled when headphones are connected to the computer’s front-panel headphone connector.
Video and Display Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer. C H E C K T H E B A T T E R Y — If you are using a battery to power your computer, the battery charge may be depleted.
If only part of the display is readable CONNECT AN EXTERNAL MONITOR — 1 Shut down your computer and connect an external monitor to the computer. 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell. See "Contacting Dell" on page 135. Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard.
Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.
5 After the CD completes the hardware scan, you can also detect other drivers and utilities. Under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus. A link or links appear(s) for the specific drivers and utilities used by your computer. 6 Click the link of a specific driver or utility to display information about the driver or utility that you want to install.
To start the Hardware Troubleshooter: 1 Click the Start button and click Help and Support. 2 Type hardware troubleshooter in the Search field and click the arrow to start the search. 3 Click Hardware Troubleshooter in the Search Results list. 4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next.
Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see "Using Windows XP Device Driver Rollback" on page 102) to resolve the problem. If that is unsuccessful, then use System Restore. NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.
4 Click the System Restore tab. 5 Ensure that Turn off System Restore is unchecked. Using Dell PC Restore by Symantec NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and removes any applications or drivers installed after you received your computer. If possible, back up the data before using PC Restore. Use PC Restore only if System Restore did not resolve your operating system problem.
Removing Dell PC Restore NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. NOTE: Dell PC Restore by Symantec may not be available in certain countries nor on certain computers. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.
To reinstall Windows XP, you need the following items: • Dell™ Operating System CD • Dell Drivers and Utilities CD NOTE: The Drivers and Utilities CD contains drivers that were installed during assembly of the computer. Use the Drivers and Utilities CD to load any required drivers. Depending on the region from where you ordered your computer, or whether you requested the CDs, the Drivers and Utilities CD and Operating System CD may not ship with your system.
Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" (see this page) and "Before Working Inside Your Computer" (see page 110). • You have read the safety information in your Dell™ Product Information Guide.
Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
1 2 1 battery 2 battery-bay latch release 6 Remove the optical drive, if installed, from the optical drive bay. See "Optical Drives" on page 114. 7 Press the power button to ground the system board. 8 Remove any installed ExpressCards from the ExpressCard slot. See "Removing an ExpressCard or Blank" on page 66. 9 Remove any installed media memory cards from the 5-in-1 media memory card reader. See "Media Memory Card Blanks" on page 67.
To replace the hard drive in the hard drive bay: 1 Follow the procedures in "Before You Begin" on page 109. 2 Turn the computer over, and loosen the two captive screws in the hard drive cover. 1 1 screws (2) NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge" in the Product Information Guide. 3 Lift the cover off the computer and set it aside.
2 1 1 pull-tab 2 hard drive 5 Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive. NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force, you may damage the connector. 6 Seat the new hard drive into the bay, and then slide it into the connector by sliding it away from the screw holes until it is fully seated. 7 Replace the cover and tighten the screws. 8 Install the operating system for your computer.
2 1 1 foam packaging 2 hard drive Optical Drives About the Device Security Screw NOTE: You do not need to install the device security screw unless you want to prevent the module from being easily removed. Your Dell™ computer ships with an optical drive installed in the module bay and a device security screw, which may not be installed in the optical drive but packaged separately.
5 Pull the drive straight out of the module bay. 6 Push the new drive straight into the module bay until it clicks. 7 Replace the security device screw. 8 Turn the computer right-side up and open the display. 9 The operating system automatically recognizes the drive. If necessary, enter your password to unlock your computer. Memory You can increase your computer memory by installing memory modules on the system board.
The computer has two memory module connectors labeled "DIMM A" and "DIMM B." Connector DIMM A (located under the keyboard) holds the basic memory module as configured from the factory. If you did not order additional memory, connector DIMM B (located on the bottom of the computer under the memory module cover) will be empty. Generally, if you are adding memory, you will install a memory module in connector DIMM B.
1 2 1 memory module 2 securing clips (2 per connector) NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled “DIMM A” before you install a module in the connector labeled “DIMM B.” Insert memory modules at a 45-degree angle to avoid damaging the connector. NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure.
1 1 tab in connector slot 6 Replace the memory module cover and tighten the screws. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. 7 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 8 Reinstall the hard drive. See "Hard Drive" on page 111. 9 Turn on the computer.
3 Remove the hinge cover. See "Hinge Cover" on page 125. NOTE: Ensure that you remove the two screws in the battery bay as part of the hinge removal procedure. 4 Remove the keyboard. See "Keyboard" on page 127. NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips.
1 1 tab in connector slot 7 Replace the keyboard. See "Keyboard" on page 127. 8 Replace the hinge cover. See "Hinge Cover" on page 125. NOTE: Ensure that you replace the two screws inside the battery bay as part of the hinge replacement procedure. 9 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 10 Reinstall the hard drive. See "Hard Drive" on page 111. 11 Turn on the computer.
1 Follow the procedures in "Before You Begin" on page 109. 2 Turn the computer over, loosen the captive screws on the modem/Mini-Card/wireless cover, and then remove the cover. 1 1 modem/Mini-Card/wireless cover 3 Remove the existing modem: a Remove the screw securing the modem to the system board, and set it aside. b Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable.
1 2 3 4 5 1 screw 2 modem cable 4 pull-tab 5 system board connector 3 modem 4 Install the replacement modem: a Connect the modem cable to the modem. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. b Align the modem with the screw holes and press the modem into the connector on the system board. c Replace the screw that secures the modem to the system board. 5 Replace the modem/Mini-Card/wireless cover.
Mini-Card If you ordered a Mini-Card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 109. 2 If a Mini-Card is not already installed, go to step . If you are replacing a Mini-Card, remove the existing card: a Disconnect both antenna cables from the Mini-Card.
1 2 1 metal securing tabs (2) 2 Mini-Card NOTICE: The connectors are color-keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 3 Install the replacement Mini-Card: NOTICE: To avoid damaging the Mini-Card, make sure the antenna cables are not under the card when you click the card into place. a Align the Mini-Card with the connector at a 45-degree angle, and press the Mini-Card into the connector until it clicks.
1 1 antenna cables (2) Hinge Cover Removing the Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.
1 1 screws (2) 4 Turn the computer right-side up, and then open the display all the way (180 degrees) so that it rests on your work surface. NOTICE: To avoid damaging the hinge cover, do not lift the cover on both sides simultaneously. 5 Insert a scribe into the indent to lift the hinge cover on the right side. 1 2 1 hinge cover 2 indent 6 Ease the hinge cover up, moving from right to left, and remove it.
Replacing the Hinge Cover 1 Insert the left edge of the cover into place. 2 Press from left to right until the cover snaps into place. 3 Close the display and turn the computer upside down. 4 Replace the two screws in the battery bay. 5 Replace the battery (see "Replacing the Battery" on page 41). Keyboard CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
1 4 2 3 1 keyboard 4 tabs (6) 2 keyboard cable 3 lever on system board connector Replacing the Keyboard NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the six tabs along the front edge of the keyboard into the palm rest, and then secure the keyboard in place. 1 Connect the keyboard cable to the system board. 2 Fasten the keyboard cable with the lever on the system board connector. 3 Place the six tabs along the front edge of the keyboard into the palm rest.
NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer. If you ordered a card with Bluetooth wireless technology with your computer, the card is already installed. 1 Follow the procedures in "Before You Begin" on page 109. 2 Loosen the captive screws in the modem/Mini-Card/wireless cover, and then remove the cover. 3 Remove the screw securing the card carrier.
Coin-Cell Battery Removing the Coin-Cell Battery CAUTION: Before you perform the following procedures, see the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.
Dell™ QuickSet Features NOTE: This feature may not be available on your computer. Dell™ QuickSet provides you with easy access to configure or view the following types of settings: • Network connectivity • Power management • Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, doubleclicking, or right-clicking the QuickSet icon, , in the Microsoft® Windows® taskbar. The taskbar is located in the lower-right corner of your screen.
Dell™ QuickSet Features
Traveling With Your Computer Identifying Your Computer • Attach a name tag or business card to the computer. • Write down your Service Tag and store it in a safe place away from the computer or carrying case • Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. • Create a file on the Microsoft® Windows® desktop called if_found. Place information such as your name, address, and phone number in this file.
Travel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not check the computer as baggage. • Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, press. • Consider changing your power management options (see "Configuring Power Management Settings" on page 41) to maximize battery operating time.
Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (support) For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed. NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for participating countries.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Argentina (Buenos Aires) Website: www.dell.com.ar International Access Code: 00 E-mail: la-techsupport@dell.com Country Code: 54 E-mail for desktop and portable computers: la-techsupport@dell.com City Code: 11 E-mail for servers and EMC® storage products: la_enterprise@dell.
Country (City) International Access Code Country Code City Code Barbados Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: www.dell.com/bb E-mail: la-techsupport@dell.com General Support 1-800-534-3142 Belgium (Brussels) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated Hardware and Warranty Support) toll-free: 1-800-247-9362 Customer Service (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Service (med.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.
Country (City) International Access Code Country Code City Code Costa Rica Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: www.dell.com/cr E-mail: la-techsupport@dell.com General Support 0800-012-0231 Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.
Country (City) International Access Code Country Code City Code El Salvador Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: www.dell.com/ec E-mail: la-techsupport@dell.com General Support 800-6132 Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fi_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Germany (Frankfurt) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_support_central_europe@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Hong Kong Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: HK_support@Dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Jamaica E-mail: la-techsupport@dell.com Japan (Kawasaki) Website: support.jp.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Korea (Seoul) E-mail: krsupport@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Malaysia (Penang) Website: support.ap.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Netherlands (Amsterdam) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Poland (Warsaw) Website: support.euro.dell.com International Access Code: 011 E-mail: pl_support_tech@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Singapore (Singapore) NOTE: The phone numbers in this section should be International Access Code: 005 called from within Singapore or Malaysia only. Country Code: 65 Website: support.ap.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Spain (Madrid) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Taiwan Website: support.ap.dell.com International Access Code: 002 E-mail: ap_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.com Country Code: 44 Customer Care website: support.euro.dell.com/uk/en/ECare/form/home.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
Country (City) International Access Code Country Code City Code U.S. Virgin Islands Department Name or Service Area, Website and E-Mail Address E-mail: la-techsupport@dell.com General Support Venezuela Area Codes, Local Numbers, and Toll-Free Numbers 1-877-702-4288 Website: www.dell.com/ve E-mail: la-techsupport@dell.
Contacting Dell
Specifications Processor Processor type Intel® Core™ Solo processor or Intel® Core™ Duo processor L1 cache 32-KB x2 I-cache 32-KB x2 D-cache L2 cache 2 MB External bus frequency (front side bus) 533 MHz and 667MHz System Information System chip set Mobile Intel 945GM Express Data bus width 64 bits DRAM bus width dual-channel (2) 64-bit buses Processor address bus width 32 bits Flash EPROM 1 MB Graphics bus internal PCI bus 32 bits ExpressCard NOTE: The ExpressCard slot is designed only
5-in-1 Media Card Reader 5-in-1 media memory card controller Ricoh R5C832 5-in-1 media memory card connector 5-in-1 combo card connector Cards supported MS MS Pro SD/SDIO MMC xD CF Type I/II & IBM® Microdrive through ExpressCard adapter 5-in-1 media memory card connector 36.8 x 29.3 x 4.75 mm size Memory Memory module connector two SODIMM connectors Memory module capacities 256 MB, 512 MB, 1 GB, and 2GB Memory type 1.
Communications Modem: Type v.
Display Type (active-matrix TFT) 14.1-inch WXGA and 14.1-inch WXGA+ Dimensions: Height 206 mm (8.11 inches) Width 320 mm (12.59 inches) Diagonal 357.74 mm (14.1 inches) Maximum resolutions: WXGA WXGA+ 1280 x 800 at 262,144 colors 1440 x 900 at 262,144 colors Refresh rate 60 Hz Operating angle 0° (closed) to 180° Viewing angles: Horizontal ±40° (WXGA) typical Vertical +15°/–30° (WXGA) Pixel pitch: WXGA WXGA+ Controls 0.237 mm 0.
Battery Type 9-cell "smart" lithium ion 6-cell "smart" lithium ion Dimensions: Depth 60.1 mm (2.37 inches) (9 cell) 49 mm (1.93 inches) (6 cell) Height 24 mm (0.94 inch) Width 206.8 mm (8.14 inches) Weight 0.48 kg (1.06 lb) (9 cell) 0.32 kg (0.7 lb) (6 cell) Voltage 11.
AC Adapter (continued) Dimensions: Height 28.2 mm (1.11 inches) Width 57.9 mm (2.28 inches) Depth 137.2 mm (5.4 inches) Weight (with cables) 0.4 kg (0.9 lb) Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Physical Height 38.6 mm (1.52 inches) Width 330 mm (12.99 inches) Depth 243 mm (9.56 inches) Weight (with 6-cell battery, CDRW/DVD combo, and 40G hard drive): Configurable to less than 2.5 kg (5.
Environmental (continued) Maximum shock (measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head-parked position and a 2-ms halfsine pulse for storage): Operating 142 G Storage 163 G Altitude (maximum): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.
Specifications
Appendix Using the System Setup Program NOTE: Your operating system may automatically configure most of the options available in the system setup program, thus overriding options that you set through the system setup program. (An exception is the External Hot Key option, which you can disable or enable only through the system setup program.) For more information on configuring features for your operating system, see the Windows Help and Support Center. To access the Help and Support Center, see page 13.
The window at the bottom tells you how to control the system setup program with key functions. Use these keys to select a category, modify its settings, or exit the system setup program. Commonly Used Options Certain options require that you reboot the computer for new settings to take effect. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start the operating system.
3 Turn on the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. 4 When the boot device list appears, highlight the device from which you want to boot and press . The computer boots to the selected device. The next time you reboot the computer, the previous boot order is restored.
Floppy Drive NOTICE: Do not attempt to clean drive heads with a swab. You might accidentally misalign the heads which prevents the drive from operating. Clean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppies to remove contaminants that accumulate during normal operation. CDs and DVDs NOTICE: Always use compressed air to clean the lens in the CD/DVD drive, and follow the instructions that come with the compressed-air product.
Definition of "Dell-Installed" Software and Peripherals Dell-installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process (Microsoft® Office, Norton Antivirus, and so on). Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or ExpressCard accessories.
If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions. The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: Product name: Dell™ Inspiron™ 640M/ E1405 Model number: PP19L Company name: Dell Inc.
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
bootable disk — A disk that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD or floppy disk available. bps — bits per second — The standard unit for measuring data transmission speed. BTU — British thermal unit — A measurement of heat output. bus — A communication pathway between the components in your computer. bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information.
DDR2 SDRAM — double-data-rate 2 SDRAM — A type of DDR SDRAM that uses a 4-bit prefetch and other architectural changes to boost memory speed to over 400 MHz. device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer. device driver — See driver. DIN connector — A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse cable connectors.
ENERGY STAR® — Environmental Protection Agency requirements that decrease the overall consumption of electricity. EPP — enhanced parallel port — A parallel connector design that provides bidirectional data transmission. ESD — electrostatic discharge — A rapid discharge of static electricity. ESD can damage integrated circuits found in computer and communications equipment.
heat sink — A metal plate on some processors that helps dissipate heat. help file — A file that contains descriptive or instructional information about a product. Some help files are associated with a particular program, such as Help in Microsoft Word. Other help files function as standalone reference sources. Help files typically have a filename extension of .hlp or .chm.
L LAN — local area network — A computer network covering a small area. A LAN usually is confined to a building or a few nearby buildings. A LAN can be connected to another LAN over any distance through telephone lines and radio waves to form a wide area network (WAN). LCD — liquid crystal display — The technology used by portable computer and flat-panel displays. LED — light-emitting diode — An electronic component that emits light to indicate the status of the computer.
NVRAM — nonvolatile random access memory — A type of memory that stores data when the computer is turned off or loses its external power source. NVRAM is used for maintaining computer configuration information such as date, time, and other system setup options that you can set. PIO — programmed input/output — A method of transferring data between two devices through the processor as part of the data path. O Plug-and-Play — The ability of the computer to automatically configure devices.
readme file — A text file included with a software package or hardware product. Typically, readme files provide installation information and describe new product enhancements or corrections that have not yet been documented. read-only — Data and/or files you can view but cannot edit or delete. A file can have read-only status if: • It resides on a physically write-protected floppy disk, CD, or DVD.
software — Anything that can be stored electronically, such as computer files or programs. S/PDIF — Sony/Philips Digital Interface — An audio transfer file format that allows the transfer of audio from one file to another without converting it to and from an analog format, which could degrade the quality of the file. system setup — A utility that serves as an interface between the computer hardware and the operating system.
UTP — unshielded twisted pair — Describes a type of cable used in most telephone networks and some computer networks. Pairs of unshielded wires are twisted to protect against electromagnetic interference, rather than relying on a metal sheath around each pair of wires to protect against interference. UXGA — ultra extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1600 x 1200.
Z ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket. Zip — A popular data compression format. Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of .zip. A special kind of zipped file is a self-extracting file, which has a filename extension of .exe. You can unzip a self-extracting file by double-clicking it.
Glossary
Index Numerics 5-in-1 media memory card reader, 67 A audio connectors, 20 audio device connecting, 49 enabling, 62 audio.
Index adjusting brightness, 31 adjusting the size of icons, 131 adjusting the size of toolbars, 131 description, 16 resolution, 31 switching the video image, 31 display latch, 18 E End User License Agreement, 11 Hardware Troubleshooter, 103 ergonomics information, 11 help file Windows Help and Support Center, 13 error messages, 88 ExpressCard slot description, 20 documentation End User License Agreement, 11 ergonomics, 11 online, 13 Product Information Guide, 11 regulatory, 11 safety, 11 warrant
numeric, 33 modem connector description, 21 about, 79 forgetting, 80 L modem cover description, 24 PC Restore, 106 labels Microsoft Windows, 12 Service Tag, 12 module bay device security screw, 114 swapping devices, 114 playing DVDs, 43 lost computer, 80 monitor problems, 100 switching the video image, 31 M media control buttons Dell MediaDirect button, 46 description, 17 play/pause/Dell MediaDirect, 17 media memory cards blanks, 69 CardBus technology, 67 installing, 68 removing, 69 slots, 67 typ
Index Dell MediaDirect, 94 drives, 85 DVD drive, 85 error messages, 88 hard drive, 86 IEEE 1394 connector, 92 keyboard, 92 lockups, 93 network, 96 power, 96 power light conditions, 96 printer, 97 program crashes repeatedly, 93 program stops responding, 93 programs and Windows compatibility, 94 restore operating system to previous state, 104 scanner, 98 slow computer performance, 87, 95 software, 93-95 speakers, 98 spyware, 87, 95 technical support policy, 169 video and monitor, 100 Product Information
traveling with the computer by air, 134 identification tag, 133 packing, 133 tips, 134 troubleshooting conflicts, 103 Dell Diagnostics, 81, 84 external keyboard problems, 92 Hardware Troubleshooter, 103 Help and Support Center, 13 restore computer to previous operating state, 104 TV connecting, 49 U uninterruptible power supply.
Index 188 Index
