User guide
49
Using Support Tools
If you encounter a problem during a test, 7.
a message with the error code and a
description of the problem will appear on
your screen. Write down the error code and
problem description and contact Dell (see
“Contacting Dell” on page 64).
NOTE: The Service Tag for your computer
is displayed at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.
When the tests are complete, close the test 8.
screen to return to the Choose An Option
window.
To exit the Dell Diagnostics and to restart the 9.
computer, click Exit.
Remove the10.
Drivers and Utilities
disc.