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OM_Book.book Page 2 Saturday, October 6, 2012 12:50 AM Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ © 2012 Dell Inc. Trademarks used in this text: Dell™, the DELL logo, and Inspiron™ are trademarks of Dell Inc.
OM_Book.book Page 3 Saturday, October 6, 2012 12:50 AM Contents 1 Before You Begin . . . . . . . . . . . . . . . . . . . . Turn Off Your Computer and Connected Devices Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . Recommended Tools . . . . . . . . . . . . . . . . . . . 2 After Working Inside Your Computer . 3 Technical Overview . 10 . . . . . . . . . . . . . . . . 13 . . . . . . . . . . . . . 13 . . . . . . . . . . . . . . . 14 . . . . . . . . . . . . . . . . . .
OM_Book.book Page 4 Saturday, October 6, 2012 12:50 AM 6 7 8 9 Touchscreen Board . . . . . . . . . . . . . . . . Removing the Touchscreen Board . . . . . . . . . . . . 23 Replacing the Touchscreen Board. . . . . . . . . . . . 26 Converter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Replacing the Converter Board . . . . . . . . . . . . . 29 Power-Button Board . . . . . . . . . . . . . . . 31 Removing the Power-Button Board . . . . . . . . . . .
OM_Book.book Page 5 Saturday, October 6, 2012 12:50 AM 11 VESA-Mount Bracket . . . . . . . . . . . . . . . 41 Removing the VESA-Mount Bracket. . . . . . . . . . . 41 Replacing the VESA-Mount Bracket . . . . . . . . . . 42 . . . . . . . . . . . . . . . . . . . . . . . . 43 12 Hard Drive Removing the Hard Drive . . . . . . . . . . . . . . . . 43 Replacing the Hard Drive . . . . . . . . . . . . . . . . 46 13 System-Board Shield . . . . . . . . . . . . . . . .
OM_Book.book Page 6 Saturday, October 6, 2012 12:50 AM 16 Processor Heat-Sink . . . . . . . . . . . . . . . Removing the Processor Heat-Sink . . . . . . . . . . . Replacing the Processor Heat-Sink . 17 Processor Heat-Sink Fan . . . . . . . . . . . . 61 63 . . . . . . . . 63 Replacing the Processor Heat-Sink Fan. . . . . . . . . 65 . . . . . . . . . . . . . . . . . . . . . . . 67 Removing the Processor . . . . . . . . . . . . . . . . . 67 Replacing the Processor . . . . . . . . . . . . .
OM_Book.book Page 7 Saturday, October 6, 2012 12:50 AM 21 I/O Board Shield . . . . . . . . . . . . . . . . . . . 79 Removing the I/O Board Shield . . . . . . . . . . . . . 79 Replacing the I/O Board Shield . . . . . . . . . . . . . 82 . . . . . . . . . . . . . . . . . 83 22 Power-Supply Unit . Removing the Power-Supply Unit . . . . . . . . . . . . 83 Replacing the Power-Supply Unit . . . . . . . . . . . . 85 . . . . . . . . . . . . . . . . . .
OM_Book.book Page 8 Saturday, October 6, 2012 12:50 AM Replacing the System Board . . . . . . . . . . . . . . . . . . . . . . . 102 . . . . . . . . . . . . . . . . 103 Entering the Service Tag in the BIOS 27 Antenna Module(s) Removing the Antenna Module(s) . . . . . . . . . . . 103 Replacing the Antenna Module(s) . . . . . . . . . . . 106 . . . . . . . . . . . . . . . . . . . . 109 28 Display Panel . Removing the Display Panel . . . . . . . . . . . . . . 109 Replacing the Display Panel .
OM_Book.book Page 9 Saturday, October 6, 2012 12:50 AM 1 Before You Begin Turn Off Your Computer and Connected Devices CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. 1 Save and close all open files and exit all open programs. 2 Follow the instructions to shut down your computer based on the operating system installed on your computer.
OM_Book.book Page 10 Saturday, October 6, 2012 12:50 AM Safety Instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels.
OM_Book.book Page 11 Saturday, October 6, 2012 12:50 AM 2 After Working Inside Your Computer After you complete the replacement procedures, ensure the following: • Replace all screws and ensure that no stray screws remain inside your computer. • Connect any external devices, cables, cards, and any other part(s) you removed before working on your computer. • Connect your computer and all attached devices to the electrical outlets.
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OM_Book.book Page 13 Saturday, October 6, 2012 12:50 AM 3 Technical Overview WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
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OM_Book.book Page 17 Saturday, October 6, 2012 12:50 AM 4 Stand WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
OM_Book.book Page 18 Saturday, October 6, 2012 12:50 AM 3 Slide and lift the stand cover off your computer. 4 Remove the screws that secure the stand to your computer. 5 Pivot the stand upward and remove the stand off your computer.
OM_Book.book Page 19 Saturday, October 6, 2012 12:50 AM Replacing the Stand Procedure 1 Align the screw holes on the stand with the screw holes on your computer. 2 Replace the screws that secure the stand to your computer. 3 Slide the stand cover and snap it into place. 4 Follow the instructions in "After Working Inside Your Computer" on page 11.
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OM_Book.book Page 21 Saturday, October 6, 2012 12:50 AM 5 Back Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Back Cover Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17.
OM_Book.book Page 22 Saturday, October 6, 2012 12:50 AM Replacing the Back Cover Procedure 1 Place the back cover on your computer and snap it into place. 2 Ensure that the screw holes on the back cover align with the screw holes on the middle frame. 3 Replace the screws that secure the back cover to your computer. Postrequisites 1 Replace the stand. See "Replacing the Stand" on page 19. 2 Follow the instructions in "After Working Inside Your Computer" on page 11.
OM_Book.book Page 23 Saturday, October 6, 2012 12:50 AM 6 Touchscreen Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Touchscreen Board Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 24 Saturday, October 6, 2012 12:50 AM 2 Disconnect the system-board cable from the touchscreen-board. 3 Lift the connector latches and disconnect the touchscreen-board cables from the touchscreen board.
OM_Book.book Page 25 Saturday, October 6, 2012 12:50 AM 4 Remove the screws that secure the touchscreen board to the chassis. 5 Lift the touchscreen board off the chassis.
OM_Book.book Page 26 Saturday, October 6, 2012 12:50 AM Replacing the Touchscreen Board Procedure 1 Align the screw holes on the touchscreen board with the screw holes on the chassis. 2 Replace the screws that secure the touchscreen board to the chassis. 3 Connect all the touchscreen-board cables to the connectors on the touchscreen board and secure the latches. 4 Connect the system-board cable to the touchscreen-board cable connector.
OM_Book.book Page 27 Saturday, October 6, 2012 12:50 AM 7 Converter Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Converter Board Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 28 Saturday, October 6, 2012 12:50 AM Procedure 1 Disconnect the converter-board cable and display-backlight cable from the connectors on the convertor board. 2 Remove the screws that secure the converter board to the chassis. 3 Remove the converter board off the chassis.
OM_Book.book Page 29 Saturday, October 6, 2012 12:50 AM Replacing the Converter Board Procedure 1 Align the screw holes on the converter board with the screw holes on the chassis. 2 Replace the screws that secure the converter board to the chassis. 3 Connect the converter-board cable and display-backlight cable to the connectors on the convertor board. Postrequisites 1 Replace the back cover. See "Replacing the Back Cover" on page 22. 2 Replace the stand. See "Replacing the Stand" on page 19.
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OM_Book.book Page 31 Saturday, October 6, 2012 12:50 AM 8 Power-Button Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Power-Button Board Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 32 Saturday, October 6, 2012 12:50 AM Replacing the Power-Button Board Procedure 1 Connect the power-button board cable to the connector on the power-button board. 2 Slide the power-button board into slot on the middle frame. Postrequisites 1 Replace the back cover. See "Replacing the Back Cover" on page 22. 2 Replace the stand. See "Replacing the Stand" on page 19. 3 Follow the instructions in "After Working Inside Your Computer" on page 11.
OM_Book.book Page 33 Saturday, October 6, 2012 12:50 AM 9 Memory Module(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Memory Module(s) Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 34 Saturday, October 6, 2012 12:50 AM 2 Use your fingertips to carefully spread apart the securing clips on each end of the memory-module connector until the memory module pops up. 3 Remove the memory module from the memory-module connector.
OM_Book.book Page 35 Saturday, October 6, 2012 12:50 AM Replacing the Memory Module(s) Procedure 1 Align the notch on the memory module with the tab on the memory-module connector. 2 Slide the memory module firmly into the connector at a 45-degree angle, and press the memory module down until it clicks into place. If you do not hear the click, remove the memory module and reinstall it. 3 Place the memory-module shield on the system-board shield and snap the memory-module shield into place.
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OM_Book.book Page 37 Saturday, October 6, 2012 12:50 AM 10 Optical Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Optical Drive Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 38 Saturday, October 6, 2012 12:50 AM Procedure 1 Disconnect the power and data cable from the connector on the optical drive. 2 Remove the screws that secure the optical drive to the chassis. 3 Slide the optical drive and remove it off the chassis. 3 1 2 1 optical drive 3 power and data cable 2 screws (2) 4 Remove the screws that secure the optical-drive bracket to the optical drive. 5 Remove the optical-drive bracket from the optical drive.
OM_Book.book Page 39 Saturday, October 6, 2012 12:50 AM 6 Pivot the optical-drive bezel upward to release it from the optical drive. 7 Remove the optical-drive bezel from the optical drive.
OM_Book.book Page 40 Saturday, October 6, 2012 12:50 AM Replacing the Optical Drive Procedure 1 Align the optical-drive bezel with the optical drive and snap it into place. 2 Align the screw holes on the optical-drive bracket with the screw holes on the optical drive. 3 Replace the screws that secure the optical-drive bracket to the optical drive. 4 Slide the optical drive into position and ensure that the screw holes on the optical drive bracket align with the screw holes on the chassis.
OM_Book.book Page 41 Saturday, October 6, 2012 12:50 AM 11 VESA-Mount Bracket WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. NOTE: The dimensions of the VESA-mount bracket on your computer is 100 x 100 mm. Removing the VESA-Mount Bracket Prerequisites 1 Remove the stand.
OM_Book.book Page 42 Saturday, October 6, 2012 12:50 AM Replacing the VESA-Mount Bracket Procedure 1 Align the screw holes on the VESA-mount bracket with the screw holes on the chassis. 2 Replace the screws that secure the VESA-mount bracket to the chassis. Postrequisites 1 Replace the back cover. See "Replacing the Back Cover" on page 22. 2 Replace the stand. See "Replacing the Stand" on page 19. 3 Follow the instructions in "After Working Inside Your Computer" on page 11.
OM_Book.book Page 43 Saturday, October 6, 2012 12:50 AM 12 Hard Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: To avoid data loss, do not remove the hard drive while the computer is On or in Sleep state. CAUTION: Hard drives are extremely fragile.
OM_Book.book Page 44 Saturday, October 6, 2012 12:50 AM Procedure 1 Remove the optical drive's power and data cable from the routing guides on the hard-drive cage. 2 Disconnect the power and data cable from the connector on the hard drive. 3 Remove the power-supply cable from the routing guide on the hard drive cage. 4 Remove the screw that secures the hard-drive cage to the chassis. 5 Slide the hard-drive cage toward the top of your computer and remove the hard-drive cage off the chassis.
OM_Book.book Page 45 Saturday, October 6, 2012 12:50 AM 6 Remove the screws that secure the hard-drive cage to the hard drive. 7 Slide the hard drive out of the hard-drive cage.
OM_Book.book Page 46 Saturday, October 6, 2012 12:50 AM Replacing the Hard Drive Procedure 1 Slide the hard drive into the hard-drive cage. 2 Align the screw holes on the hard-drive cage with the screw holes on the hard drive. 3 Replace the screws that secure the hard-drive cage to the hard drive. 4 Place the hard-drive cage on the chassis and slide it toward the bottom of your computer. Ensure that the tabs at the bottom of the hard-drive cage slide into the slots on the chassis.
OM_Book.book Page 47 Saturday, October 6, 2012 12:50 AM 13 System-Board Shield WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the System-Board Shield Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 48 Saturday, October 6, 2012 12:50 AM Procedure 1 Remove the screws that secure the system-board shield to the chassis. 2 Turn the system-board shield to the side of your computer and then release the system-board shield off the chassis.
OM_Book.book Page 49 Saturday, October 6, 2012 12:50 AM Replacing the System-Board Shield Procedure 1 Align the screw holes on the system-board shield with the screw holes on the chassis. 2 Replace the screws that secure the system-board shield to the chassis. Postrequisites 1 Replace the VESA-mount bracket. See "Replacing the VESA-Mount Bracket" on page 42. 2 Replace the back cover. See "Replacing the Back Cover" on page 22. 3 Replace the stand. See "Replacing the Stand" on page 19.
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OM_Book.book Page 51 Saturday, October 6, 2012 12:50 AM 14 Wireless Mini-Card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. NOTE: Dell does not guarantee compatibility or provide support for Mini-Cards from sources other than Dell.
OM_Book.book Page 52 Saturday, October 6, 2012 12:50 AM Procedure 1 Disconnect the antenna cables from the connectors on the Mini-Card 2 Remove the screws that secure the Mini-Card to the system-board connector. 1 2 1 screws (2) 2 antenna cables (2) 3 Slide and remove the Mini-Card out of the system-board connector.
OM_Book.book Page 53 Saturday, October 6, 2012 12:50 AM Replacing the Wireless Mini-Card Procedure 1 Align the notch on the Mini-Card with the tab on the system-board connector. CAUTION: Use firm and even pressure to slide the Mini-Card into place. If you use excessive force, you may damage the connector. CAUTION: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the Mini-Card and on the system board, and realign the Mini-Card.
OM_Book.book Page 54 Saturday, October 6, 2012 12:50 AM Postrequisites 1 Replace the system-board shield. See "Replacing the System-Board Shield" on page 49. 2 Replace the VESA-mount bracket. See "Replacing the VESA-Mount Bracket" on page 42. 3 Replace the back cover. See "Replacing the Back Cover" on page 22. 4 Replace the stand. See "Replacing the Stand" on page 19. 5 Follow the instructions in "After Working Inside Your Computer" on page 11.
OM_Book.book Page 55 Saturday, October 6, 2012 12:50 AM 15 Speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Speakers Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 56 Saturday, October 6, 2012 12:50 AM Procedure 1 Disconnect the left and right speaker cables from the system-board connectors. 2 Remove the speaker cables from the routing guides on the chassis. 3 Remove the screws that secure the speakers to the chassis. 4 Lift the speakers off the chassis.
OM_Book.book Page 57 Saturday, October 6, 2012 12:50 AM Replacing the Speakers Procedure 1 Align the screw holes on the speakers with the screw holes on the chassis. 2 Replace the screws that secure the speakers to the chassis. 3 Route the speaker cables through the routing guides on the chassis. 4 Connect the left and right speaker cables to the system-board connectors. Postrequisites 1 Replace the system-board shield. See "Replacing the System-Board Shield" on page 49. 2 Replace the VESA-mount bracket.
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OM_Book.book Page 59 Saturday, October 6, 2012 12:50 AM 16 Processor Heat-Sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Processor Heat-Sink Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 60 Saturday, October 6, 2012 12:50 AM Procedure 1 Remove the screw that secures the processor heat-sink to the chassis. 2 In sequential order (indicated on the processor heat-sink), loosen the captive screws that secure the processor heat-sink to the system board. 3 Peel the portion of the aluminum foil that is adhered over the processor heat-sink fan. 4 Lift the processor heat-sink off the system board.
OM_Book.book Page 61 Saturday, October 6, 2012 12:50 AM Replacing the Processor Heat-Sink Procedure NOTE: The original thermal grease can be reused, if the original system board and heat sink are reinstalled together. If either the system board or the heat sink is replaced, use the thermal pad provided in the kit to ensure that thermal conductivity is achieved. 1 Clean the thermal grease from the bottom of the processor heat-sink and reapply it.
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OM_Book.book Page 63 Saturday, October 6, 2012 12:50 AM Processor Heat-Sink Fan 17 WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Processor Heat-Sink Fan Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 64 Saturday, October 6, 2012 12:50 AM Procedure 1 Disconnect the processor heat-sink fan cable from the system-board connector. 2 Remove the screws that secure the processor heat-sink fan to the chassis. 3 Peel the portion of the aluminum foil that is adhered over the processor heat-sink.
OM_Book.book Page 65 Saturday, October 6, 2012 12:50 AM Replacing the Processor Heat-Sink Fan Procedure 1 Align the screw holes on the processor heat-sink fan with the screw holes on the chassis. 2 Replace the screws that secure the processor heat-sink fan to the chassis. 3 Connect the processor heat-sink fan cable to the system-board connector. 4 Adhere the aluminum foil on the processor heat-sink fan over the processor heat-sink. Postrequisites 1 Replace the system-board shield.
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OM_Book.book Page 67 Saturday, October 6, 2012 12:50 AM 18 Processor WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Processor Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 68 Saturday, October 6, 2012 12:50 AM Procedure 1 Press the release lever down on the processor cover and then pull it outwards to release it from the tab that secures it. 2 Extend the release lever completely to open the processor cover. Leave the release lever extended in the release position so that the socket is ready for the new processor. 3 Gently lift the processor to remove it from the socket.
OM_Book.book Page 69 Saturday, October 6, 2012 12:50 AM Replacing the Processor Procedure 1 Unpack the new processor, being careful not to touch the underside of the processor. CAUTION: Ground yourself by touching an unpainted metal surface. CAUTION: You must position the processor correctly in the processor socket to avoid permanent damage to the processor. 2 If the release lever on the socket is not fully extended, move it to that position.
OM_Book.book Page 70 Saturday, October 6, 2012 12:50 AM 7 Clean the thermal grease from the bottom of the heat sink. 8 Apply the new thermal grease to the top of the processor. CAUTION: Ensure that you apply new thermal grease. The new thermal grease is critical for ensuring adequate thermal bonding, which is a requirement for optimal processor operation. Postrequisites 1 Replace the processor heat-sink. See "Replacing the Processor Heat-Sink" on page 61. 2 Replace the system-board shield.
OM_Book.book Page 71 Saturday, October 6, 2012 12:50 AM Power-Supply Fan Bracket 19 WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Power-Supply Fan Bracket Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 72 Saturday, October 6, 2012 12:50 AM Procedure 1 Remove the screw that secures the power-supply fan bracket to the chassis. 2 Lift the power-supply fan bracket off the chassis.
OM_Book.book Page 73 Saturday, October 6, 2012 12:50 AM Replacing the Power-Supply Fan Bracket Procedure 1 Align the screw hole on the power-supply fan bracket with the screw hole on the chassis. 2 Replace the screw that secures the power-supply fan bracket to the chassis. Postrequisites 1 Replace the back cover. See "Replacing the Back Cover" on page 22. 2 Replace the stand. See "Replacing the Stand" on page 19. 3 Follow the instructions in "After Working Inside Your Computer" on page 11.
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OM_Book.book Page 75 Saturday, October 6, 2012 12:50 AM 20 I/O Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the I/O Cover Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 76 Saturday, October 6, 2012 12:50 AM Procedure Gently lift the I/O cover to release it from the tabs that secure it to the chassis.
OM_Book.book Page 77 Saturday, October 6, 2012 12:50 AM Replacing the I/O Cover Procedure Place the I/O cover over the I/O board shield and snap it into position. Postrequisites 1 Replace the back cover. See "Replacing the Back Cover" on page 22. 2 Replace the stand. See "Replacing the Stand" on page 19. 3 Follow the instructions in "After Working Inside Your Computer" on page 11.
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OM_Book.book Page 79 Saturday, October 6, 2012 12:50 AM 21 I/O Board Shield WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the I/O Board Shield Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 80 Saturday, October 6, 2012 12:50 AM Procedure 1 Remove the screws that secure the power port to the I/O board shield. 2 Remove the screw that secures the power supply control board to the I/O board shield. 3 Remove the screws that secure the I/O board shield to the chassis. 4 Turn the I/O board shield over and place it on the hard-drive cage.
OM_Book.book Page 81 Saturday, October 6, 2012 12:50 AM 5 Slide the power port and power-supply control board through the slot on the I/O board shield. 6 Disconnect the power-supply fan cable from the system-board connectors. 7 Lift the I/O board shield off the chassis.
OM_Book.book Page 82 Saturday, October 6, 2012 12:50 AM Replacing the I/O Board Shield Procedure 1 Connect the power-supply fan cable to the system-board connectors. 2 Slide the power port and the power-supply control board through the slot on the I/O board shield. 3 Align the screw holes on the I/O board shield with the screw holes on the chassis. 4 Replace the screws that secure the I/O board shield to the chassis. 5 Replace the screw that secures the power-supply control board to the I/O board shield.
OM_Book.book Page 83 Saturday, October 6, 2012 12:50 AM 22 Power-Supply Unit WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Power-Supply Unit Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 84 Saturday, October 6, 2012 12:50 AM Procedure 1 Disconnect the main power cable and processor power cable from the connectors on the system board. 2 Remove the main power cable and processor power cable from the routing guides on the chassis. 3 Remove the power-supply port cable from the routing guides on the chassis. 4 Remove the screws that secure the power-supply unit to the chassis. 5 Lift the power-supply unit off the chassis.
OM_Book.book Page 85 Saturday, October 6, 2012 12:50 AM Replacing the Power-Supply Unit Procedure 1 Align the screw holes on the power-supply unit with the screw holes on the chassis. 2 Replace the screws that secure the power-supply unit to the chassis. 3 Route the power-supply port cable through the routing guides on the chassis. 4 Route the main power cable and processor power cable through the routing guides on the chassis.
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OM_Book.book Page 87 Saturday, October 6, 2012 12:50 AM 23 Power-Supply Fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Power-Supply Fan Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 88 Saturday, October 6, 2012 12:50 AM Procedure 1 Remove the screws that secure the power-supply fan to the I/O board shield. 2 Lift the power-supply fan off the I/O board shield.
OM_Book.book Page 89 Saturday, October 6, 2012 12:50 AM Replacing the Power-Supply Fan Procedure 1 Align the screw holes on the power-supply fan with the screw holes on the I/O board shield. 2 Replace the screws that secure the power-supply fan to the I/O board shield. Postrequisites 1 Replace the I/O board shield. See "Replacing the I/O Board Shield" on page 82. 2 Replace the I/O cover. See "Replacing the I/O Cover" on page 77. 3 Replace the power-supply fan bracket.
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OM_Book.book Page 91 Saturday, October 6, 2012 12:50 AM 24 I/O Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the I/O Board Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 92 Saturday, October 6, 2012 12:50 AM Procedure 1 Disconnect the main power cable from the system-board connector and move it away from the I/O board. 2 Remove the screw that secures the grounding cable to the chassis. 3 Disconnect the display cable and AV-in cable from the connectors on the I/O board.
OM_Book.book Page 93 Saturday, October 6, 2012 12:50 AM 4 Remove the screws that secure the I/O board to the chassis. 5 Lift the I/O board off the chassis.
OM_Book.book Page 94 Saturday, October 6, 2012 12:50 AM Replacing the I/O Board Procedure 1 Align the screw holes on the I/O board with the screw holes on the chassis. 2 Replace the screws that secure the I/O board to chassis. 3 Connect the display cable and AV-in cable to the connectors on the I/O board. 4 Replace the screw that secures the grounding cable to the chassis. 5 Connect the main power cable to the system-board connector. Postrequisites 1 Replace the I/O board shield.
OM_Book.book Page 95 Saturday, October 6, 2012 12:50 AM 25 Coin-Cell Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. WARNING: The battery may explode if installed incorrectly. Replace the battery only with the same or equivalent type.
OM_Book.book Page 96 Saturday, October 6, 2012 12:50 AM Procedure Using a plastic scribe, gently pry out the coin-cell battery from the battery socket on the system board.
OM_Book.book Page 97 Saturday, October 6, 2012 12:50 AM Replacing the Coin-Cell Battery Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board. Postrequisites 1 Replace the system-board shield. See "Replacing the System-Board Shield" on page 49. 2 Replace the VESA-mount bracket. See "Replacing the VESA-Mount Bracket" on page 42. 3 Replace the back cover. See "Replacing the Back Cover" on page 22. 4 Replace the stand.
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OM_Book.book Page 99 Saturday, October 6, 2012 12:50 AM 26 System Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the System Board NOTE: Your computer’s Service Tag is stored in the system board.
OM_Book.book Page 100 Saturday, October 6, 2012 12:50 AM 11 Remove the processor. See "Removing the Processor" on page 67. 12 Remove the wireless mini-card. See "Removing the Wireless Mini-Card" on page 51. Procedure 1 Disconnect all the cables from the system-board connectors. 2 Remove the screws that secure the system board to the chassis. 3 Gently lift the system board to the side of your computer and remove the system board off the chassis.
OM_Book.book Page 101 Saturday, October 6, 2012 12:50 AM Replacing the System Board Procedure 1 Align the screw holes on the system board with the screw holes on the chassis. 2 Replace the screws that secure the system board to the chassis. 3 Connect all the cables to the system-board connectors. Postrequisites 1 Replace the wireless mini-card. See "Replacing the Wireless Mini-Card" on page 53. 2 Replace the processor. See "Replacing the Processor" on page 69. 3 Replace the processor heat-sink fan.
OM_Book.book Page 102 Saturday, October 6, 2012 12:50 AM Entering the Service Tag in the BIOS 1 Turn on the computer. 2 Press during POST to enter the system setup program. 3 Navigate to the main tab and enter the Service Tag in the Service Tag Setting field.
OM_Book.book Page 103 Saturday, October 6, 2012 12:50 AM 27 Antenna Module(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Antenna Module(s) Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 104 Saturday, October 6, 2012 12:50 AM 13 Remove the I/O board shield. See "Removing the I/O Board Shield" on page 79. 14 Follow the instructions from step 1 to step 3 in "Removing the System Board" on page 99.
OM_Book.book Page 105 Saturday, October 6, 2012 12:50 AM Procedure 1 Remove the screws that secure the antenna modules to the chassis. 2 Make a note of the antenna-cable routing and remove the antenna cables from the routing guides on the chassis. 3 Lift the antenna modules off the chassis.
OM_Book.book Page 106 Saturday, October 6, 2012 12:50 AM Replacing the Antenna Module(s) Procedure 1 Align the screw holes on the antenna modules with the screw holes on the chassis. 2 Replace the screws that secure the antenna modules to the chassis. 3 Route the antenna cables through the routing guides on the chassis. Postrequisites 1 Follow the instructions from step 1 to step 3 in "Replacing the System Board" on page 101. 2 Replace the I/O board shield. See "Replacing the I/O Board Shield" on page 82.
OM_Book.book Page 107 Saturday, October 6, 2012 12:50 AM 14 Replace the stand. See "Replacing the Stand" on page 19. 15 Follow the instructions in "After Working Inside Your Computer" on page 11.
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OM_Book.book Page 109 Saturday, October 6, 2012 12:50 AM 28 Display Panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Display Panel Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 110 Saturday, October 6, 2012 12:50 AM 13 Remove the I/O cover. See "Removing the I/O Cover" on page 75. 14 Remove the I/O board shield. See "Removing the I/O Board Shield" on page 79. 15 Remove the power-supply unit. See "Removing the Power-Supply Unit" on page 83. 16 Remove the speakers. See "Removing the Speakers" on page 55. 17 Remove the I/O board. See "Removing the I/O Board" on page 91. 18 Remove the processor heat-sink. See "Removing the Processor Heat-Sink" on page 59.
OM_Book.book Page 111 Saturday, October 6, 2012 12:50 AM Procedure 1 Press the release latches on each side of the display cable, and then pull the cable to disconnect it from the connector on the display panel.
OM_Book.book Page 112 Saturday, October 6, 2012 12:50 AM 2 Remove the screws that secure the chassis to the middle frame. 3 Release the touchscreen-board cables from chassis. 4 Lift the chassis off the middle frame.
OM_Book.book Page 113 Saturday, October 6, 2012 12:50 AM 5 Peel the tape adhered over the connectors. 6 Lift the connector latch and disconnect the touchscreen-board cables.
OM_Book.book Page 114 Saturday, October 6, 2012 12:50 AM 7 Remove the screws that secure the display assembly to the middle frame. 8 Gently lift the display assembly off the middle frame.
OM_Book.book Page 115 Saturday, October 6, 2012 12:50 AM 9 Remove the screws that secure the display brackets to the display panel. 10 Remove the display brackets off the display panel.
OM_Book.book Page 116 Saturday, October 6, 2012 12:50 AM Replacing the Display Panel Procedure 1 Align the screw holes on the display brackets with the screw holes on the display panel. 2 Replace the screws that secure the display brackets to the display panel. 3 Gently place the display panel over the middle frame. 4 Replace the screws that secure the display assembly to the middle frame. 5 Connect all the touchscreen-board cables to the connectors on the display assembly.
OM_Book.book Page 117 Saturday, October 6, 2012 12:50 AM 9 Replace the power-supply fan bracket. See "Replacing the Power-Supply Fan Bracket" on page 73. 10 Replace the wireless mini-card. See "Replacing the Wireless Mini-Card" on page 53. 11 Replace the memory modules. See "Replacing the Memory Module(s)" on page 35. 12 Replace the system-board shield. See "Replacing the System-Board Shield" on page 49. 13 Follow the instructions from step 4 to step 8 in "Replacing the Hard Drive" on page 46.
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OM_Book.book Page 119 Saturday, October 6, 2012 12:50 AM 29 Camera Module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Camera Module Prerequisites 1 Remove the stand. See "Removing the Stand" on page 17. 2 Remove the back cover.
OM_Book.book Page 120 Saturday, October 6, 2012 12:50 AM 13 Remove the I/O cover. See "Removing the I/O Cover" on page 75. 14 Remove the I/O board shield. See "Removing the I/O Board Shield" on page 79. 15 Remove the power-supply unit. See "Removing the Power-Supply Unit" on page 83. 16 Remove the speakers. See "Removing the Speakers" on page 55. 17 Remove the I/O board. See "Removing the I/O Board" on page 91. 18 Remove the processor heat-sink. See "Removing the Processor Heat-Sink" on page 59.
OM_Book.book Page 121 Saturday, October 6, 2012 12:50 AM Procedure 1 Disconnect the camera cable from the connector on the camera module. 2 Remove the screws that secure the camera module to the middle frame. 3 Lift the camera module off the middle frame.
OM_Book.book Page 122 Saturday, October 6, 2012 12:50 AM Replacing the Camera Module Procedure 1 Align the screw holes on the camera module with the screw holes on the middle frame. 2 Replace the screws that secure the camera module to the middle frame. 3 Connect the camera cable to the connector on the camera module. Postrequisites 1 Replace the display panel. See "Replacing the Display Panel" on page 116. 2 Follow the instructions from step 1 to step 3 in "Replacing the System Board" on page 101.
OM_Book.book Page 123 Saturday, October 6, 2012 12:50 AM 14 Follow the instructions from step 4 to step 8 in "Replacing the Hard Drive" on page 46. 15 Replace the VESA-mount bracket. See "Replacing the VESA-Mount Bracket" on page 42. 16 Replace converter board. See "Replacing the Converter Board" on page 29. 17 Replace power-button board. See "Replacing the Power-Button Board" on page 32. 18 Follow the instructions from step 4 to step 6 in "Removing the Optical Drive" on page 37.
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OM_Book.book Page 126 Saturday, October 6, 2012 12:50 AM System Setup Screens The system setup screen displays current or changeable configuration information for your computer. Information on the screen is divided into three areas: the setup item, active help screen, and key functions. Setup Item — This field appears on the left side of the system setup window.
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OM_Book.book Page 129 Saturday, October 6, 2012 12:50 AM Advanced — Onboard Device Configuration Onboard Audio Controller Allows you to enable or disabled the audio controller Enabled or Disable (Enabled by default) SATA Mode Allows you to configure the operating mode of the integrated hard-drive controller ATA Mode; AHCI Mode (AHCI Mode by default) CAUTION: Changing the SATA Mode may prevent booting of your operating system.
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OM_Book.book Page 132 Saturday, October 6, 2012 12:50 AM Exit Save Changes and Reset Allows you to save changes and exit system setup Discard Changes and Reset Allows you to discard changes and exit system setup Load Default Allows you to restore the default settings Boot Sequence This feature allows you to change the boot sequence for devices. Boot Options • Hard Drive — The computer attempts to boot from the primary hard drive.
OM_Book.book Page 133 Saturday, October 6, 2012 12:50 AM Changing Boot Sequence for the Current Boot You can use this feature to change the current boot sequence, for example, to boot from the optical drive to run Dell Diagnostics from the Drivers and Utilities disc. The previous boot sequence is restored at the next boot. 1 If you are booting from a USB device, connect the USB device to a USB port. 2 Turn on (or restart) your computer.
OM_Book.book Page 134 Saturday, October 6, 2012 12:50 AM Clearing Forgotten Passwords WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. WARNING: The computer must be disconnected from the electrical outlet to clear the CMOS setting. 1 Remove the stand. See "Removing the Stand" on page 17.
OM_Book.book Page 135 Saturday, October 6, 2012 12:50 AM 11 Replace the back cover. See "Replacing the Back Cover" on page 22. 12 Replace the stand. See "Replacing the Stand" on page 19. 13 Follow the steps in "After Working Inside Your Computer" on page 11.
OM_Book.book Page 136 Saturday, October 6, 2012 12:50 AM Clearing CMOS Settings WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. WARNING: The computer must be disconnected from the electrical outlet to clear the CMOS setting. 1 Remove the stand. See "Removing the Stand" on page 17.
OM_Book.book Page 137 Saturday, October 6, 2012 12:50 AM 12 Replace the stand. See "Replacing the Stand" on page 19. 13 Follow the steps in "After Working Inside Your Computer" on page 11.
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OM_Book.book Page 139 Saturday, October 6, 2012 12:50 AM 31 Flashing the BIOS The BIOS may require flashing when an update is available or when replacing the system board. To flash the BIOS: 1 Turn on the computer. 2 Go to support.dell.com/support/downloads. 3 Locate the BIOS update file for your computer: NOTE: The Service Tag for your computer is located on a label at the bottom of your computer. For more information, see the Quick Start Guide that shipped with your computer.
OM_Book.book Page 140 Saturday, October 6, 2012 12:50 AM 9 Navigate to the folder where you downloaded the BIOS update file. The file icon appears in the folder and is titled the same as the downloaded BIOS update file. 10 Double-click the BIOS update file icon and follow the instructions that appear on the screen.