G8011bk2.book Page 1 Thursday, March 31, 2005 1:50 PM Dell™ Inspiron™ XPS Gen 2 Owner’s Manual Model PP14L w w w. d e l l . c o m | s u p p o r t . d e l l .
G8011bk2.book Page 2 Thursday, March 31, 2005 1:50 PM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Dell Inspiron Help file.
G8011bk2.book Page 3 Thursday, March 31, 2005 1:50 PM Contents Finding Information 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Right Side View Back View 13 17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
G8011bk2.book Page 4 Thursday, March 31, 2005 1:50 PM Charge Gauge . . . . . Low-Battery Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 33 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Removing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Installing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Charging the Battery .
G8011bk2.book Page 5 Thursday, March 31, 2005 1:50 PM Power Management . . . . . . . . . . . . Speaker Functions . . . . . . . . . . . . . Microsoft® Windows® Logo Key Functions Touch Pad . . . . . . . . . . . . . . . . 48 49 49 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Customizing the Touch Pad . 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
G8011bk2.book Page 6 Thursday, March 31, 2005 1:50 PM Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 67 Lockups and Software Problems . . . . . . . . . . . . . . . . . . . . . . . . 67 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 68 68 68 68 69 69 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 The computer does not start up . . . . . . . . . . . . . . . . . .
G8011bk2.book Page 7 Thursday, March 31, 2005 1:50 PM 9 Adding and Replacing Parts Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 83 84 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Recommended Tools . . . . . . . . . . Turning Off Your Computer . . . . . . . Before Working Inside Your Computer . Hard Drive . . . . . . . . . . . . . . . . . . 87 . . . . . . . . . . . . . . . . . . . . . . . . .
G8011bk2.book Page 8 Thursday, March 31, 2005 1:50 PM Macrovision Product Notice . . . . . . . . . . . . . . . . . . . . . . . . . . 113 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Contacting Dell . Index .
G8011bk2.book Page 9 Thursday, March 31, 2005 1:50 PM Finding Information NOTE: Some features may not be available for your computer or in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here • • • • • • Dell™ Product Information Guide Warranty information Terms and conditions (U.S.
www.dell.com | support.dell.com G8011bk2.book Page 10 Thursday, March 31, 2005 1:50 PM What Are You Looking For? Find It Here • How to remove and replace parts in my computer Service Manual at support.dell.com • Service Tag and Express Service Code • Microsoft Windows License Label Service Tag and Microsoft Windows License These labels are located on the bottom of your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support.
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www.dell.com | support.dell.com G8011bk2.book Page 12 Thursday, March 31, 2005 1:50 PM What Are You Looking For? Find It Here • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen.
G8011bk2.book Page 13 Thursday, March 31, 2005 1:50 PM A Tour of Your Computer Front View display latches (2) display latch release display keyboard status lights (5) power button device status lights (3) air vents (2) keyboard touch pad touch pad buttons (2) media control buttons (7) speakers (2) and customizable lights DISPLAY LATCHES — Keeps the display closed. DISPLAY LATCH RELEASE — Slide this to release the display latches and open the display.
G8011bk2.book Page 14 Thursday, March 31, 2005 1:50 PM — Press the power button to turn on the computer or to enter or exit a power management mode. www.dell.com | support.dell.com POWER BUTTON NOTICE: To avoid losing data when you turn off your computer, shut down your computer through the Start menu instead of pressing the power button. DEVICE STATUS LIGHTS Turns on when you turn on the computer, and blinks when the computer is in a power management mode.
G8011bk2.book Page 15 Thursday, March 31, 2005 1:50 PM If the computer is running on a battery, the light operates as follows: • Off: The battery is adequately charged (or the computer is turned off). • Flashing orange: The battery charge is low. • Solid orange: The battery charge is critically low. A I R V E N T S (2) — The computer uses fans to create airflow through the vents, which prevents the computer from overheating.
G8011bk2.book Page 16 Thursday, March 31, 2005 1:50 PM ( 2 ) A N D C U S T O M I Z A B L E L I G H T S — To adjust the volume of the integrated speakers, press the media control buttons or speaker-volume keyboard shortcuts. For more information, see "Speaker Functions" on page 49. Lights in several different colors emit light through the speaker grilles, allowing you to color-customize your computer as often as you like.
G8011bk2.book Page 17 Thursday, March 31, 2005 1:50 PM The green lights located above the keyboard indicate the following: 9 Turns on when the numeric keypad is enabled. A Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled. Turns on when wireless networking is enabled. To enable or disable wireless networking, press . Turns on when an internal card with Bluetooth® wireless technology is enabled.
G8011bk2.book Page 18 Thursday, March 31, 2005 1:50 PM — Press this button to eject a CD or DVD from the optical drive. This button only works when the computer is turned on. www.dell.com | support.dell.com OPTICAL-DRIVE-TRAY EJECT BUTTON USB C O N N E C T O R S — Connect USB devices, such as a mouse, keyboard, or printer.
G8011bk2.book Page 19 Thursday, March 31, 2005 1:50 PM Right Side View Secure Digital I/O slot air vent and customizable lights PC Card slot hard drive audio connectors IEEE 1394 connector S E C U R E D I G I T A L I / O S L O T — The Secure Digital I/O slot supports one Secure Digital memory card or other SDI/O device. Use Secure Digital memory cards to save or back up data. — The computer uses fans to create airflow through the vents, which prevents the computer from overheating.
G8011bk2.book Page 20 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com AUDIO CONNECTORS Attach headphones or speakers to the Attach a microphone to the connector. connector. IEEE 1394 C O N N E C T O R — Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras. HARD DRIVE — Stores software and data. P C C A R D S L O T — Supports one PC Card, such as a modem or network adapter. The computer ships with a plastic blank installed in the slot.
G8011bk2.book Page 21 Thursday, March 31, 2005 1:50 PM DIGITAL-VIDEO INTERFACE (DVI) CONNECTOR Connects an external DVI-compatible monitor. With an adapter cable, you can also connect an external VGA-compatible monitor to the DVI connector. VIDEO CONNECTOR Connects an external VGA-compatible monitor. For more information, see the Dell Inspiron Help file. To access the help file, see page 9.
G8011bk2.book Page 22 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly but gently to avoid damaging the cable. USB C O N N E C T O R S Connect USB devices, such as a mouse, keyboard, or printer. S - V I D E O TV- O U T C O N N E C T O R Connects your computer to a TV. Also connects digital audio capable devices using the TV/digital audio adapter cable.
G8011bk2.book Page 23 Thursday, March 31, 2005 1:50 PM Bottom View subwoofer optical-drive locking screw battery charge gauge battery-bay latch release battery cover for internal card with Bluetooth® wireless technology hard drive air vent (CPU fan) air vent (VGA fan) memory module cover Mini PCI card/modem cover — Provides information on the battery charge. For more information, see "Checking the Battery Charge" on page 32. BATTERY CHARGE GAUGE — Releases the battery from the battery bay.
G8011bk2.book Page 24 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com M I N I P C I C A R D / M O D E M C O V E R — Covers the compartment that contains the Mini PCI card and the modem. For more information, see "Modem" on page 90. MEMORY MODULE COVER — Covers the compartment that contains the memory modules. For more information, see page 88. — Secures the optical drive in the optical drive bay. For more information, see "Optical Drive" on page 99.
G8011bk2.book Page 25 Thursday, March 31, 2005 1:50 PM Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: • Dial-up connections that provide Internet access through a telephone line.
G8011bk2.book Page 26 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com 4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you have a CD, click Use the CD I got from an ISP. 5 Click Next.
G8011bk2.book Page 27 Thursday, March 31, 2005 1:50 PM Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink cartridge. • See your printer Owner’s Manual for technical assistance, or call the printer manufacturer.
G8011bk2.book Page 28 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. See the documentation that came with your printer.
G8011bk2.book Page 29 Thursday, March 31, 2005 1:50 PM A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted. The battery charges while AC power is available. See the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories (UL).
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G8011bk2.book Page 31 Thursday, March 31, 2005 1:50 PM Using a Battery Battery Performance CAUTION: Before you begin any of the procedures in this chapter, follow the safety instructions in the Product Information Guide. NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer.
G8011bk2.book Page 32 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.
G8011bk2.book Page 33 Thursday, March 31, 2005 1:50 PM Low-Battery Warning NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning. Then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically. A pop-up window warns you when the battery charge is approximately 90 percent depleted. For more information about low-battery alarms, see "Power Management" in the Dell Inspiron Help file.
G8011bk2.book Page 34 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com 3 Slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay. battery charge gauge battery-bay latch release battery Installing a Battery 1 Slide the battery lengthwise into the bay at a 45-degree angle. 2 Press the other side down until the latch release clicks. Storing a Battery Remove the battery when you store your computer for an extended period of time.
G8011bk2.book Page 35 Thursday, March 31, 2005 1:50 PM Using CDs, DVDs, and Other Multimedia Using CDs and DVDs For information about using CDs and DVDs in your computer, see the Dell Inspiron Help file. To access the help file, see page 9. Copying CDs and DVDs NOTE: Ensure that you follow all copyright laws when you create CDs or DVDs. This section applies only to computers that have a CD-R, CD-RW, DVD+RW, DVD+R, or DVD/CD-RW combo drive.
G8011bk2.book Page 36 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com 4 To copy a CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click Copy. The computer reads your source CD or DVD and copies it to a temporary folder on your computer hard drive. When prompted, insert a blank CD or DVD into the CD or DVD drive and click OK. • If you have two CD or DVD drives, select the drive into which you have inserted your source CD or DVD and click Copy.
G8011bk2.book Page 37 Thursday, March 31, 2005 1:50 PM Using Dell MediaDirect NOTE: QuickSet, which is automatically installed and enabled on your computer, is necessary for Dell MediaDirect to function. Changing or disabling QuickSet’s default settings can limit Dell MediaDirect’s functionality. For more information about Dell QuickSet, see the Dell Inspiron Help file. To access the help file, see "Help File" on page 9.
G8011bk2.book Page 38 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com Connecting Your Computer to a TV or Audio Device NOTE: Video and audio cables for connecting your computer to a TV or other audio device are not included with your computer. Cables may be purchased at most consumer electronics stores. The TV/digital audio adapter cable is available for purchase from Dell.
G8011bk2.book Page 39 Thursday, March 31, 2005 1:50 PM S-Video and Standard Audio TV/digital audio adapter cable S-video cable standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: You can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable) if your TV or audio device supports S-video but not S/PDIF digital audio.
G8011bk2.book Page 40 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com 3 Plug one end of the S-video cable in to the S-video input connector on the TV/digital audio adapter cable. 4 Plug the other end of the S-video cable in to the S-video input connector on your TV. 5 Plug the single-connector end of the audio cable in to the headphone connector on your computer.
G8011bk2.book Page 41 Thursday, March 31, 2005 1:50 PM TV/digital audio adapter cable S-video cable S/PDIF digital audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable in to the S-video input connector on the TV/digital audio adapter cable. 4 Plug the other end of the S-video cable in to the S-video input connector on the TV.
G8011bk2.book Page 42 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com 8 See "Enabling the Display Settings for a TV" on page 45 to ensure that the computer recognizes and works properly with the TV. Composite Video and Standard Audio TV/digital audio adapter cable composite video cable standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on the computer.
G8011bk2.book Page 43 Thursday, March 31, 2005 1:50 PM 3 Plug one end of the composite video cable in to the composite video-input connector on the TV/digital audio adapter cable. 4 Plug the other end of the composite video cable in to the composite video-input connector on the TV. 5 Plug the single-connector end of the audio cable in to the headphone connector on the computer.
www.dell.com | support.dell.com G8011bk2.book Page 44 Thursday, March 31, 2005 1:50 PM TV/digital audio adapter cable composite video cable standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable in to the composite video-input connector on the TV/digital audio adapter cable.
G8011bk2.book Page 45 Thursday, March 31, 2005 1:50 PM 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV" on page 45 to ensure that the computer recognizes and works properly with the TV. Changing Your Audio Settings You can set the speaker configuration for PC speakers, headphones, or S/PDIF (digital output). 1 Double-click CyberLink PowerDVD in the All Programs menu. 2 Click Settings. 3 Click DVD.
G8011bk2.book Page 46 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com 8 Click Apply. 9 Click OK to confirm the settings change. 10 Click Yes to keep the new settings. 11 Click OK.
G8011bk2.book Page 47 Thursday, March 31, 2005 1:50 PM Using the Keyboard and Touch Pad Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down and press the desired key. • To enable the keypad, press . The • To disable the keypad, press again.
G8011bk2.book Page 48 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com Battery Displays the Dell™ QuickSet Battery Meter. For more information about Dell QuickSet, see the Dell Inspiron Help file. To access the help file, see page 9. CD or DVD Tray Ejects the tray out of the drive (if Dell QuickSet is installed). For more information about Dell QuickSet, see the Dell Inspiron Help file. To access the help file, see page 9.
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G8011bk2.book Page 50 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. • To move the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button.
G8011bk2.book Page 51 Thursday, March 31, 2005 1:50 PM Using PC Cards PC Card Types See "Specifications" on page 103 for information on supported PCMCIA cards and PC Card slots. The PC Card slot has one connector that supports a single Type I or Type II card. The PC Card slot supports CardBus technology and extended PC Cards. "Type" of card refers to its thickness, not its functionality. PC Card Blanks Your computer shipped with a plastic blank installed in the PC Card slot.
G8011bk2.book Page 52 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com To install a PC Card: 1 Hold the card with the top side of the card facing up. The latch may need to be in the "in" position before you insert the card. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again.
G8011bk2.book Page 53 Thursday, March 31, 2005 1:50 PM CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Press the latch and remove the card or blank. For some latches, you must press the latch twice: once to pop the latch out, and then a second time to pop the card out. 2 Remove the card or blank. Save a blank to use when no PC Card is installed in a slot. Blanks protect unused slots from dust and other particles.
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G8011bk2.book Page 55 Thursday, March 31, 2005 1:50 PM Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer. NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure.
G8011bk2.book Page 56 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs→ Accessories→ Communications, and then click Network Setup Wizard. 2 On the welcome screen, click Next. 3 Click Checklist for creating a network.
G8011bk2.book Page 57 Thursday, March 31, 2005 1:50 PM Connecting to a Wireless Network in Microsoft® Windows® XP Your wireless network card requires specific software and drivers in order to connect to a network. The software is already installed. If the software is removed or corrupted, follow the instructions included in the user's guide for your wireless network card. The user’s guide is available on the Dell Support website at support.dell.com.
G8011bk2.book Page 58 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com 2 Click to select the network you want to configure, and then click Connect or double-click the network name in the list. If you select a secure network (identified by a icon), you must enter a WEP or WPA key when prompted. NOTE: Network security settings are unique to your network. Dell cannot provide this information. Your network is configured automatically.
G8011bk2.book Page 59 Thursday, March 31, 2005 1:50 PM Solving Problems Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in this chapter and run the Dell Diagnostics before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on Dell™ computers.
G8011bk2.book Page 60 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com • If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell before continuing on to the Dell Diagnostics. See "Contacting Dell" on page 113. If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue.
G8011bk2.book Page 61 Thursday, March 31, 2005 1:50 PM Tab Function Results Displays the results of the test and any error conditions encountered. Errors Displays error conditions encountered, error codes, and the problem description. Help Describes the test and may indicate requirements for running the test. Configuration Displays your hardware configuration for the selected device.
www.dell.com | support.dell.com G8011bk2.book Page 62 Thursday, March 31, 2005 1:50 PM ENSURE THAT THE CD IS SNAPPED ONTO THE SPINDLE CHECK THE CABLE CONNECTIONS C H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S — See "Resolving Software and Hardware Incompatibilities" on page 81. R U N T H E D E L L D I A G N O S T I C S — See "When to Use the Dell Diagnostics" on page 59.
G8011bk2.book Page 63 Thursday, March 31, 2005 1:50 PM If you hear an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N — A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on.
www.dell.com | support.dell.com G8011bk2.book Page 64 Thursday, March 31, 2005 1:50 PM CHECK THE TELEPHONE LINE CONNECTION — CHECK THE TELEPHONE JACK — CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK — USE A DIFFERENT TELEPHONE LINE — • Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.) • Ensure that the connector clicks when you insert the telephone line connector into the modem.
G8011bk2.book Page 65 Thursday, March 31, 2005 1:50 PM Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. B A D C O M M A N D O R F I L E N A M E — Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname.
www.dell.com | support.dell.com G8011bk2.book Page 66 Thursday, March 31, 2005 1:50 PM A R E Q U I R E D . D L L F I L E W A S N O T F O U N D — The program that you are trying to open is missing an essential file. Remove and then reinstall the program. 1 Click the Start button and click Control Panel. 2 Click Add or Remove Programs. 3 Select the program you want to remove. 4 Click Remove or Change/Remove and follow the prompts on the screen. 5 See the program documentation for installation instructions.
G8011bk2.book Page 67 Thursday, March 31, 2005 1:50 PM External keyboard problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional. C H E C K T H E K E Y B O A R D C A B L E — Shut down the computer. Disconnect the keyboard cable and check it for damage, and firmly reconnect the cable. If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the computer.
G8011bk2.book Page 68 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com The computer does not start up ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown.
G8011bk2.book Page 69 Thursday, March 31, 2005 1:50 PM A solid blue screen appears TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.
www.dell.com | support.dell.com G8011bk2.book Page 70 Thursday, March 31, 2005 1:50 PM IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE — • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory. See page 87. • Reseat the memory modules to ensure that your computer is successfully communicating with the memory. See page 87.
G8011bk2.book Page 71 Thursday, March 31, 2005 1:50 PM C H E C K T H E P C C A R D — Ensure that the PC Card is properly inserted into the connector. E N S U R E T H A T T H E C A R D I S R E C O G N I Z E D B Y W I N D O W S — Double-click the Safely Remove Hardware icon in the Windows taskbar. Ensure that the card is listed. I F Y O U H A V E P R O B L E M S W I T H A D E L L - P R O V I D E D P C C A R D — Contact Dell. See "Contacting Dell" on page 113.
www.dell.com | support.dell.com G8011bk2.book Page 72 Thursday, March 31, 2005 1:50 PM C H E C K T H E B A T T E R Y T E M P E R A T U R E — If the battery temperature is below 0° C (32° F), the computer will not start up. TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C H E C K T H E A C A D A P T E R — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.
G8011bk2.book Page 73 Thursday, March 31, 2005 1:50 PM TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S — 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers or fax printers. If the printer is listed, right-click the printer icon.
G8011bk2.book Page 74 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. No sound from integrated speakers A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
G8011bk2.book Page 75 Thursday, March 31, 2005 1:50 PM R E I N S T A L L T H E A U D I O D R I V E R — See "Reinstalling Drivers" on page 78. R U N T H E D E L L D I A G N O S T I C S — See "When to Use the Dell Diagnostics" on page 59. No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N — Ensure that the headphone cable is securely inserted into the headphone connector. For more information, see "Audio Connectors" on page 20.
G8011bk2.book Page 76 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer. C H E C K T H E B A T T E R Y — If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer.
G8011bk2.book Page 77 Thursday, March 31, 2005 1:50 PM R O T A T E T H E C O M P U T E R T O F A C E A D I F F E R E N T D I R E C T I O N — Eliminate sunlight glare, which can cause poor picture quality. ADJUST THE WINDOWS DISPLAY SETTINGS — 1 Click the Start button and then click Control Panel. 2 Click Appearance and Themes. 3 Click the area you want to change or click the Display icon. 4 Try different settings for Color quality and Screen resolution.
G8011bk2.book Page 78 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager.
G8011bk2.book Page 79 Thursday, March 31, 2005 1:50 PM Manually Reinstalling Drivers 1 After copying the required driver files to your hard drive, click the Start button and right-click My Computer. 2 Click Properties. 3 Click the Hardware tab and click Device Manager. 4 Double-click the type of device for which you are installing the driver (for example, Modems or Infrared devices). 5 Double-click the name of the device for which you are installing the driver.
G8011bk2.book Page 80 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see page 78) to resolve the problem. If that is unsuccessful, then use System Restore.
G8011bk2.book Page 81 Thursday, March 31, 2005 1:50 PM Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance. 3 Click System. 4 Click the System Restore tab. 5 Ensure that Turn off System Restore is unchecked.
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G8011bk2.book Page 83 Thursday, March 31, 2005 1:50 PM Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" (see this page) and "Before Working Inside Your Computer" (see page 84). • You have read the safety information in your Dell™ Product Information Guide.
G8011bk2.book Page 84 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card.
G8011bk2.book Page 85 Thursday, March 31, 2005 1:50 PM 5 Disconnect your computer and all attached devices from their electrical outlets, slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay. battery-bay latch release battery 6 Remove the optical drive, if installed, from the optical drive bay. See page 99. 7 Press the power button to ground the system board. 8 Remove any installed PC Cards from the PC Card slot.
G8011bk2.book Page 86 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive.
G8011bk2.book Page 87 Thursday, March 31, 2005 1:50 PM Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. hard drive foam packaging Memory You can increase your computer memory by installing memory modules on the system board. See "Specifications" on page 103 for information on the memory supported by your computer. Install only memory modules that are intended for your computer.
G8011bk2.book Page 88 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com 3 Turn the computer over, loosen the captive screws on the memory module cover, and then remove the cover. NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memorymodule securing clips.
G8011bk2.book Page 89 Thursday, March 31, 2005 1:50 PM 5 Ground yourself and install the new memory module: a Align the notch in the module edge connector with the tab in the connector slot. NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector. b Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place. If you do not feel the click, remove the module and reinstall it. 6 Replace the memory module cover.
G8011bk2.book Page 90 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com NOTICE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. As the computer boots, it detects the additional memory and automatically updates the system configuration information. If prompted, press to continue.
G8011bk2.book Page 91 Thursday, March 31, 2005 1:50 PM 4 Remove the existing modem: a Remove the screw securing the modem to the system board, and set it aside. b Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable. modem cable pull-tab screw modem system board connector 5 Install the replacement modem: a Connect the modem cable to the modem. NOTICE: The connectors are keyed to ensure correct insertion.
G8011bk2.book Page 92 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 83. 2 Turn the computer over and loosen the captive screws from the modem cover. 3 Place your finger under the cover at the indentation and lift the cover open. 4 If a Mini PCI card is not already installed, go to step 5.
G8011bk2.book Page 93 Thursday, March 31, 2005 1:50 PM NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 5 Install the replacement Mini PCI card: a Align the Mini PCI card with the connector at a 45-degree angle, and press the Mini PCI card into the connector until it clicks. NOTICE: To avoid damaging the Mini PCI card, never place cables under the card.
G8011bk2.book Page 94 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com 6 Replace the modem cover. Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
G8011bk2.book Page 95 Thursday, March 31, 2005 1:50 PM hinge cover When replacing the hinge cover, first insert the left edge and then press from left to right until the cover snaps into place. Keyboard CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
G8011bk2.book Page 96 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com c Pull up on the keyboard connector pull-tab to disconnect the keyboard connector from the system board. screws (2) keyboard tabs (5) keyboard connector pull-tab system board connector NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the five tabs along the front edge of the keyboard into the palm rest, and then secure the keyboard in place.
G8011bk2.book Page 97 Thursday, March 31, 2005 1:50 PM coin-cell battery release latch battery cable connector 5 Install the replacement battery: a Insert the battery at a 30-degree angle under the latch release with the positive side up, and then push the battery into place. b Connect the battery cable to the connector on the system board. 6 Replace the keyboard. 7 Replace the hinge cover.
G8011bk2.book Page 98 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com 3 Disconnect the antenna cables from the Mini PCI card. Mini PCI card antenna cables 4 Remove the hinge cover. See page 94. 5 Remove the four screws securing the display. 6 Use the pull-tab to disconnect the display cable from the system board, and remove the cable from the routing channel. 7 Disconnect the customizable-light cable from the system board, and remove the cable from the routing channel.
G8011bk2.book Page 99 Thursday, March 31, 2005 1:50 PM display cable pull-tab display cable connector screws (4) antenna cables customizable-light cable customizable-light cable connector 8 Lift the display away from the computer at a 90-degree angle. Ensure that the antenna cables, light cable, and display cable are free from the routing channels and that the cables move freely when you lift the display.
G8011bk2.book Page 100 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com 3 Remove the optical-drive security screw. 4 Insert a scribe into the notch and push it to the side to release the drive from the bay. optical drive notch optical-drive security screw 5 Slide the drive out of the bay. To reinstall the optical drive, slide the drive into the drive bay and snap it into place. Then replace the optical-drive security screw.
G8011bk2.book Page 101 Thursday, March 31, 2005 1:50 PM 3 Loosen the captive screw and remove the card cover from the computer. 4 Pull the card out of the compartment so that you can disconnect the card from its cable and remove it from the computer. cover card cable 5 To replace the card, connect the card to the cable and then carefully insert it into the compartment. 6 Replace the card cover and tighten the screw. 7 Replace the battery.
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www.dell.com | support.dell.com G8011bk2.book Page 104 Thursday, March 31, 2005 1:50 PM Memory Memory module connector two user-accessible SODIMM connectors Memory module capacities 256 MB, 512 MB, and 1 GB Memory type 2.5-V SODIMM DDR2 Memory configuration support dual-channel only NOTE: To get maximum performance/dualchannel memory bandwidth capability, both connectors must contain memory modules and the modules must be of the same size and configuration.
G8011bk2.book Page 105 Thursday, March 31, 2005 1:50 PM Communications (continued) Wireless internal Mini PCI Wi-Fi support; internal card with Bluetooth® wireless technology Video NVIDIA: Data bus PCI-Express x16 Video controller NVIDIA GeForce Go 6800 Ultra Video memory 256 MB LCD interface LVDS TV-out support NTSC or PAL in S-video and composite modes Color output 16.
www.dell.com | support.dell.com G8011bk2.book Page 106 Thursday, March 31, 2005 1:50 PM Display Type (active-matrix TFT) WUXGA Dimensions: Height 245.0 mm (9.64 inches) Width 383.0 mm (15 inches) Diagonal 431.8 mm (17 inches) Maximum resolution 1920 x 1200 at 262,000 colors Refresh rate 60 Hz Operating angle 0° (closed) to 180° Viewing angle (typical): Horizontal ±65° Vertical +45°/–45° Pixel pitch: 0.191 mm (17-inch display) Power consumption (panel with backlight) (typical): 7.
G8011bk2.book Page 107 Thursday, March 31, 2005 1:50 PM Battery Type 9-cell, 80-WHr, "smart" lithium ion Dimensions: Depth 88.5 mm (3.48 inches) Height 21.5 mm (0.83 inch) Width 139.0 mm (5.47 inches) Weight 474 grams (1.04 lb) (9 cell) Voltage 10.8 VDC Charge time (approximate): Computer off Operating time 2 hours (at 80% in 2 hours) Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions.
www.dell.com | support.dell.com G8011bk2.book Page 108 Thursday, March 31, 2005 1:50 PM AC Adapter (continued) Dimensions: Height 37.5 mm (1.5 inches) Width 65.0 mm (2.6 inches) Depth 169.5 mm (6.7 inches) Weight (with cables) 950 g (0.9 lb) Temperature range: Operating 0° to 40°C (32° to 104°F) Storage –40° to 70°C (–40° to 158°F) Physical Height 42.4 mm (1.7 inches) Width 394 mm (15.5 inches) Depth 288 mm (11.3 inches) Weight (with 9-cell battery): With optical drive 3.90 kg (8.
G8011bk2.book Page 109 Thursday, March 31, 2005 1:50 PM Environmental (continued) Altitude (maximum): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (–50 to 35,000 ft) Using the System Setup Program Overview NOTE: Your operating system may automatically configure most of the options available in system setup, thus overriding options that you set through system setup. (An exception is the External Hot Key option, which you can disable or enable only through system setup.
G8011bk2.book Page 110 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com The window at the bottom tells you how to control system setup with key functions. Use these keys to select a category, modify its settings, or exit system setup. Commonly Used Options Certain options require that you reboot the computer for new settings to take effect.
G8011bk2.book Page 111 Thursday, March 31, 2005 1:50 PM 3 Connect the computer to an electrical outlet. 4 Turn on the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. 5 When the boot device list appears, highlight the device from which you want to boot and press . The computer boots to the selected device.
G8011bk2.book Page 112 Thursday, March 31, 2005 1:50 PM www.dell.com | support.dell.com Definition of "Third-Party" Software and Peripherals Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product. FCC Notices (U.S.
G8011bk2.book Page 113 Thursday, March 31, 2005 1:50 PM equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the receiver.
www.dell.com | support.dell.com G8011bk2.book Page 114 Thursday, March 31, 2005 1:50 PM NOTE: In certain countries, technical support specific to Dell Inspiron XPS computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for Inspiron XPS computers, you may contact Dell through the technical support number listed and your call will be routed appropriately.
G8011bk2.book Page 115 Thursday, March 31, 2005 1:50 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.
www.dell.com | support.dell.com G8011bk2.book Page 116 Thursday, March 31, 2005 1:50 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Brunei Customer Technical Support (Penang, Malaysia) 604 633 4966 Country Code: 673 Customer Service (Penang, Malaysia) 604 633 4949 Transaction Sales (Penang, Malaysia) 604 633 4955 Canada (North York, Ontario) Online Order Status: www.
G8011bk2.book Page 117 Thursday, March 31, 2005 1:50 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.
www.dell.com | support.dell.com G8011bk2.book Page 118 Thursday, March 31, 2005 1:50 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.
G8011bk2.book Page 119 Thursday, March 31, 2005 1:50 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
www.dell.com | support.dell.com G8011bk2.book Page 120 Thursday, March 31, 2005 1:50 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Greece Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
G8011bk2.book Page 121 Thursday, March 31, 2005 1:50 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support 1850 543 543 City Code: 1 Technical Support for Inspiron XPS computers only 1850 200 722 U.K.
www.dell.com | support.dell.com G8011bk2.book Page 122 Thursday, March 31, 2005 1:50 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.
G8011bk2.book Page 123 Thursday, March 31, 2005 1:50 PM Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.
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G8011bk2.book Page 125 Thursday, March 31, 2005 1:50 PM Country (City) International Access Code Country Code City Code Nicaragua Department Name or Service Area, Website and E-Mail Address General Support Area Codes, Local Numbers, and Toll-Free Numbers 001-800-220-1006 Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
www.dell.com | support.dell.com G8011bk2.book Page 126 Thursday, March 31, 2005 1:50 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Singapore (Singapore) Website: support.ap.dell.
G8011bk2.book Page 127 Thursday, March 31, 2005 1:50 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
www.dell.com | support.dell.com G8011bk2.book Page 128 Thursday, March 31, 2005 1:50 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Switzerland (Geneva) Website: support.euro.dell.com International Access Code: 00 E-mail: Tech_support_central_Europe@dell.com Country Code: 41 E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.
G8011bk2.book Page 129 Thursday, March 31, 2005 1:50 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.
www.dell.com | support.dell.com G8011bk2.book Page 130 Thursday, March 31, 2005 1:50 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
G8011bk2.book Page 131 Thursday, March 31, 2005 1:50 PM Index A C audio connectors description, 20 CardBus technology PC Cards, 51 audio device connecting, 38 CD drive problems, 62 audio.
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