Owner's Manual

Installing Dell Integrated Support 15
FILE LOCATION: C:\Users\durai_singh\Desktop\PhoneHome\Release_1.0\Release Notes
1.0.2\install.fm
DELL CONFIDENTIAL – PRELIMINARY 7/23/12 - FOR PROOF ONLY
Upgrading
If Dell Integrated Support version 1.0.1 is already installed on your system,
you can upgrade to Dell Integrated Support version 1.0.2.
To upgrade Dell Integrated Support:
1
On the Dell OpenManage Essentials server, right-click the installer
package, then select
Run as administrator .
NOTE: Microsoft User Access Control (UAC) requires that the installation be
performed with elevated privileges that are obtained only through the Run as
administrator option. If you are logged in to the OpenManage Essentials
server as an administrator-level user, you can double-click the installer
package to install Dell Integrated Support, but UAC displays the Open File -
Security Warning dialog that you must acknowledge in order to proceed.
2 Follow the instructions that appear on the screen.
Uninstalling
To uninstall Dell Integrated Support:
1
On the OpenManage Essentials server, click Start → Control Panel →
Programs and Features .
2 Select Dell Integrated Support , then click Uninstall .
3 Click OK in the confirmation dialog.
Dell Integrated Support and its troubleshooting tools are now uninstalled
from your OpenManage Essentials server.
NOTE: All device, case, service contract, and user-entered information are
removed when you uninstall Dell Integrated Support. If you reinstall Dell Integrated
Support, it registers with the Dell Integrated Support Server as a new client. No
prior support case information will display.