Owner's Manual

Confirming E-Mail Connectivity 39
FILE LOCATION: C:\Users\durai_singh\Desktop\PhoneHome\Release_1.0\UserGuide_1.0.2
mock\UG_MIF\emailConnectivity.fm
DELL CONFIDENTIAL – PRELIMINARY 7/9/12 - FOR PROOF ONLY
8
Confirming E-Mail Connectivity
E-Mail Connectivity Test
The e-mail connectivity test enables you to check the Dell Integrated
Support e-mail connectivity status, in order to ensure that you can receive the
most current case and device updates.
For example, you may wish to check the e-mail connectivity status following a
network outage, a router or firewall configuration change made to the e-mail
address of a primary user in the Profile → Preferences dialog. To test your
Dell Integrated Support e-mail connectivity status:
1
Click the Connectivity Test link at the top-right corner of the Dell
Integrated Support dashboard.
The
Connectivity Test screen is displayed.
2 In the Connectivity Test screen, click Send . Dell Integrated Support
initiates an e-mail connectivity test.
3 If the test is successful, Dell Integrated Support replies with a
confirmation e-mail message. The message contains connectivity status
and a reminder to configure your devices for monitoring. The
Dell
Integrated Support
dashboard displays the following success message:
A connectivity test has been successfully sent to
Dell Integrated Support.
When you receive the connectivity confirmation e-mail from Dell
Integrated Support
, ensure that your supported Dell devices are properly
configured for monitoring, as described in the
Dell OpenManage Essentials
User’s Guide
at support.dell.com/manuals .