Owner's Manual

Troubleshooting 41
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DELL CONFIDENTIAL – PRELIMINARY 7/9/12 - FOR PROOF ONLY
9
Troubleshooting
This section describes procedures you can use to troubleshoot Dell Integrated
Support issues. Troubleshooting categories include:
Installing
Launching
Logs
Service Tag Warnings
Services
Troubleshooting Data
Installing
Dell Integrated Support installation requires elevated Microsoft User
Authentication (UAC) privileges, and may fail if you attempt to install by
double-clicking the installer executable. If this occurs, reinstall Dell
Integrated Support as follows:
1
Right-click the installer executable.
2
Select
Run as administrator
.
NOTE: Dell Integrated Support installation requires that you allow Dell to save
certain Personally Identifiable Information (PII). Dell Integrated Support information
cannot proceed unless you allow Dell to save your PII.