Owner's Manual

6 Contents
3 Getting Started . . . . . . . . . . . . . . . . . . . 21
Logging In to Dell Integrated Support . . . . . . . . . . 21
4 Viewing Support Cases . . . . . . . . . . . . . 22
Case List . . . . . . . . . . . . . . . . . . . . . . . . . 22
Service Contract and Service Tag Warnings
. . . . . . 26
Customizing Display Data
. . . . . . . . . . . . . . . . 26
Filtering and Sorting
. . . . . . . . . . . . . . . . 26
Paging
. . . . . . . . . . . . . . . . . . . . . . . . 27
Refreshing the Display
. . . . . . . . . . . . . . . 28
5 Viewing Devices . . . . . . . . . . . . . . . . . . 29
Device Inventory . . . . . . . . . . . . . . . . . . . . . 29
Customizing Display Data
. . . . . . . . . . . . . . . . 30
Filtering and Sorting
. . . . . . . . . . . . . . . . 30
Paging
. . . . . . . . . . . . . . . . . . . . . . . . 31
Refreshing the Display
. . . . . . . . . . . . . . . 32
6 Viewing Product Information. . . . . . . . . 33
7 Viewing Profile Information. . . . . . . . . . 34
Viewing and Updating Dell Integrated Support
Profile Information . . . . . . . . . . . . . . . . . . . . 34
Contact Information
. . . . . . . . . . . . . . . . . 34
E-mail Notification Preferences . . . . . . . . . . 35
Troubleshooting Features
. . . . . . . . . . . . . . 36